About McDonald’s:
One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.
Company Description:
McDonald’s new growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts, we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway.
Leading this revolution is McDonald’s Global Technology organization made up of intrapreneurs who get to build really cool tech with scary smart people using the latest innovations like AI, IOT, and edge computing. We do this working along diverse, global teams who are always hungry for a challenge. It’s bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.
This opportunity is part of the Global Technology Enterprise Products & Platforms (EPP) Team, focused on Treasury and Tax applications, Kyriba and Vertex, where our vision is to Always be a people led, product centric, forward-thinking & trusted technology partner.
The Senior Technical Analyst
Responsibilities & Accountabilities:
Product roadmap and backlog preparation
I
n partnership with the TPM, participate in roadmap and backlog prioritization, providing technical perspectives towards translating Epic into user stories for the Develop team to work on, as well as backlog refinement processes.- Analyze existing business processes, workflows, and systems to identify inefficiencies, bottlenecks, and opportunities for improvement.
- Build and update documents required as part of the product development lifecycle, in close coordination with product, technical and business teams (business & functional requirements for feature development, functional test scripts, and process documents).
- Create detailed requirements documents, user stories, use cases, and acceptance criteria to guide the development and implementation of technology solutions. Ensure that requirements are clear, comprehensive, and aligned with business goals.
Agile ceremonies:
- Attend all product team ceremonies and act as leader of the Software Development Engineers
- Technical solutioning and feature development / releases:
- Works with boundary and integration systems to troubleshoot and mitigate any source/destination issues and requirements.
- Work and support with Business Users and Product Teams on Incident Management/Request Management/Problem Management /Change Management and Knowledge Management.
- Knowledge of Agile software development process including application of Agile techniques and delivery practices and promoting adoption of Agile methodologies to secure outcome-driven mindset in product teams.
- Fundamental understanding of Oracle Cloud ERP and areas such as: Oracle API’s, SQL, XML, PLSQL, OTBI/ BIP/FRS reports, FBDI, ADFDI, BPM workflows, BI Extract for FTP, Integration and Personalization, Oracle Fusion Data Intelligence (FDI).
- Understanding of ESS Jobs, OM Extensions, Flex Fields (DFF, EFF, KFF), Lookups, Value sets, and Fusion Apps functional setup manager configurations.
- Analyze Patches and plan patch deployment activities.
- Review and prioritize defects impacting customers.
- Serve as a point-person for product questions and be able to dig deep into problems to help find a solution.
- Working on market requirements, designing solutions, and assessing technical issues and working on resolutions with Team.
- Collaborate with other technology teams including internal teams, service provider and vendors. Ensure application service levels are maintained as per agreed standards.
- Accountable for the deployment of new features including QA, push to production and defect remediation. Ensure code development is in line with the architectural, quality and security standards and best practices.
- Maintain documentation standards for all software and lead acceptance criteria validation of development work.
- Ensure product delivery is done to a high standard with high performance across latency and scalability, extensibility, and security.
Qualifications:
Basic Qualifications:
- Bachelor’s degree in computer science or engineering.
- 5+ years of technical analyst experience with Banking and/or Tax systems.
- Experience working collaboratively with business partners to drive outcomes and solve complex technical challenges
- Excellent interpersonal, written, and verbal communication skills with the ability to understand business requirements and translate them into technical roadmaps.
- Ability to grasp technical concepts quickly, solid ability to translate technical verbiage into easily understandable language.
- Solid grasp of the software development lifecycle and Agile development practices
- Ability to contribute as a hands -on technologist when the need arises (e.g. writing and debugging scripts, setting up GitHub repos, troubleshooting issues with servers and prototypes).
- Experience applying data to make informed business decisions, and facilitate continuous improvement
- Positive thinking skills that include creating a safe environment to learn, challenge, accept risk taking and a willingness to be wrong
- Experienced testing background with a high attention to detail is desirable.
Preferred Qualifications:
- Experience in operational aspects of banking systems as it relates to Oracle ERP.
- Experience with Vertex or other tax engines a plus
- Knowledge of FTP / H2H connections, encryption / decryptions, certificate renewals, Bank / Kyriba / ERP APIs, Swift Protocols Fin / FileAct channels, etc.
- Experience in connectivity projects and migrations including bank connections and third parties’ integrations to our clients (sftp, API, certificate renewal, encryption…).
- Understanding of Cash Management, Cash Positioning and Forecasting, Liquidity Management, Payments and Payment Interfaces.
- Understanding of technical protocols such as TCP / IP, LAN/WAN, SSO, SAML 2.0, API a plus.
- Strong technical debugging skills
- Proficiency in SQL, data integration tools, and scripting languages.
- Experience in Creating and maintaining detailed requirements, technical documentation, including architecture diagrams, configuration guides, and user manuals.
- Strong analytical skills and the ability to solve complex Business challenges related to lease and financial integration.
- Excellent communication and stakeholder management skills, with the ability to engage both business and IT teams.
- Experience working in product-centric organizations and / or product owner certification.
- Experience with JIRA and Confluence tools.
- Experience in implementing and managing IT General Controls (ITGC) to ensure SOX compliance.
- Experience in DevOps, Security and Systems Performance desirable.
- Understanding of Cloud architecture and Oracle cloud security.
- Foundational expertise in security: security standards, SSO, SAML, OAUTH, etc.
- Knowledge of Oracle ERP Cloud Finance modules.
- Experience with cybersecurity experts to ensure that systems are resilient against cyber threats and comply with relevant regulations and standards is desirable.
