96774 Troubleshooting Jobs

Handle inbound or outbound voice calls professionally and efficiently. Understand and resolve customer queries related to products, services, billing, technical support, or account information. Provide clear, accurate, and timely information to customers. Maintain customer satisfaction by addressing concerns and offering appropriate solutions. Adhere to company policies and compliance guidelines. Document all customer interactions in the CRM system accurately. Escalate unresolved issues to the appropriate department. Meet or exceed daily/weekly/monthly call and quality metrics. Work collaboratively with team members and supervisors to improve service quality.

Job Requirements Job Description Role/Job Title: Senior Frontend Developer Function/ Department: Information Technology Job Purpose The Job holder will be responsible Coding, designing, deploying, and debugging development projects. Take part in analysis, requirement gathering and design. Owning and delivering the automation of data engineering pipelines. Primary Responsibilities Must have strong React Native development skills with professional working experience. Excellent analytic & problem-solving skills. Strong knowledge of UI Tech Stack – React, JavaScript or TypeScript. Leading mobile development teams. Good hands-on in UI designing and backend APIs. Expertise in building scalable and Performance mobile apps. Proficient understanding of code versioning tools such as Git, SVN etc. Good knowledge of implementation of security and data protection. Secondary Responsibilities Providing technical assistance, problem resolution and troubleshooting support. Shall be able to coach junior team members. Should have good communication skills and analytical skills. Experience with Test Driven Development (TDD) Good knowledge of Native App Development (Android/iOS) Good knowledge of Cross-platform App Development (Flutter) Experience in releasing apps to Play store and App Store Working knowledge of REST APIs. Knowledge of React Native internals. Education Qualification Graduation: Bachelor of Science (B.Sc) / Bachelor of Technology (B.Tech) / Bachelor of Computer Applications (BCA) Post-Graduation: Master of Science (M.Sc) /Master of Technology (M.Tech) / Master of Computer Applications (MCA)

Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things. Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things. Master of quality techniques and tools. Ensure high quality and timely delivery of Appian software to customers. Champion of understanding changes from the customer perspective and ensuring quality is an integral part of the team decision process. Strives to understand complex system interactions and dependencies that can cause quality issues and ensures engineers account for them in their design and testing. Analyzes mistakes and helps ensure they do not recur. You must have 7+ years experience of software testing to be considered for this role. Responsibilities Manually test and troubleshoot new features from a multitude of dimensions: systems integration, GUI, Compatibility, User Acceptance Testing, functionality, database, and regression Test features across web, Android and iOS platforms. Write automated test code using tools like Java, Python and Selenium. Ability to apply test automation design and techniques. Perform analysis, research, and troubleshooting of software defects and aid in the documentation of defects and anomalies. Build, maintain and improve test artifacts for rapid and efficient reuse by the Test Engineering team. Work with other scrum team members to define and review Acceptance Criteria. Participate in critical release activities for all platforms. Ensure complete and timely reporting of bugs and test results. Know and able to effectively apply software testing design techniques. Systematically analyze requirements ensuring they provide effective input into Engineering activities. Effectively and efficiently determine root causes of leaked defects. Leads and/or participates in release management activities. Experience in testing iOS/Android applications is a plus. Preferred Experience Level 7+ years of relevant experience (e.g., Quality, Test, Performance, or Software Engineer) Experience with manual and automated testing is required. Education B.S. in Computer Science or related field This role is based at our office at WTC 11th floor, Old Mahabalipuram Road, SH 49A, Kandhanchavadi, Kottivakkam, Chennai, Tamil Nadu 600041, India. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. About Appian Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. For more information, visit appian.com. [Nasdaq: APPN] Follow Appian: LinkedIn. Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Appian's Applicant & Candidate Privacy Notice

Company Description We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of One Sutherland Team, Playing to Win. Sutherland was founded 35 years ago (1986). Since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. Job Description Sutherland is seeking a reliable and organized person to join us as a Sr. Associate Server Administrator. We are a group of energetic and driven individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Professional Server Administrators in this role get to: Be the Expert: be in charge of the administration and maintenance of the remote monitoring and management system., updating of agent scripts, responding to alerts, monitoring dashboards, and conducting periodic system review. Monitor and respond to Critical / warning system alerts. Good knowledge, Administration and Troubleshooting on Windows Servers. PCI control awareness and implementation. System documentation and consulting services to include system reviews and recommendations. Plan, Coordinate, Monitor and Support activities in the areas of Patching and remediation management. Windows server patching through Bigfix Due diligence and testing of monthly patches released by Microsoft. Remediation of Windows Patch vulnerabilities & Configuration vulnerabilities Coordinate with various Technology teams for timely closure of windows, Linux, Database and Backup related vulnerabilities. Server reboot support post patch deployment for Genesys Servers (LAB / DR / Production /Middle East Servers) scheduled for every Month on different days. Lab & Production Servers reboot for all Enterprise servers in weekdays and Weekends. Providing pathing and restart support for Recording Servers. Adhoc / Zero day vulnerability patch / fix deployment on Enterprise servers. 24/7 support coverage Continuous improvement of Vulnerability Management program initiatives Deployment of Agents BigFix / Laps / Eracent / AppD / FireEye / S1 on new created Servers. Continuous Validation of Agents referred above on Enterprise servers and removal in case of decommissioned servers. MS Patch deployment and vulnerability mitigation on newly deployed servers. Timely mitigation of Vulnerabilities found on External facing servers. S1 compliance validation and mitigation based on the report provided by IT Security team. Communication to SOC /Eracent/ AppD/ IT security Team for decommissioned servers. Qualifications Our most successful candidates will have: - Experience in IT support relating to technical issues involving Microsoft's core business applications, Operating Systems Server (Windows, Linux), Active Directory, DNS, Exchange platforms both hosted and on premise, as well as virtual environments (VMware, Hyper-V) - Knowledge in Enterprise Anti-Virus, Alert Monitoring Systems, Backup Software, and proactive RAID degradation management - , be able to communicate in a clear, constructive, and professional manner - Strong analytical skills - A high school diploma with a 4-year degree in any discipline - Good knowledge of PCI controls / requirements / Audits

JOB Description-MIS Executive Employee is responsible for planning, coordinating, and directing all computer-related activities within an organization also he should have excellent knowledge in Account related works. Role & Responsibility- assist with installation and integration processes, security issues, and program upgrades. can also provide remote tech support and troubleshooting services by phone or chat. monitoring, analyzing, and troubleshooting IT systems. briefs and developing IT systems that meet all specifications and cost requirements. Maintaining accurate and detailed financial records: This includes recording transactions, posting journal entries, and managing accounts payable and receivable. Reconciling bank statements: This involves ensuring that the company's records match the bank's records. Preparing and analysing financial reports: This includes creating income statements, balance sheets, and cash flow statements. Performing general accounting tasks: This may include data entry, bookkeeping, and other administrative tasks. Staying up to date on accounting principles and regulations: This is essential for ensuring that the company's financial records are accurate and compliant. Communicating effectively with colleagues and stakeholders: This includes providing financial information to managers, investors, and other stakeholders. Using accounting software proficiently: Most companies use accounting software to track their finances, so it is important for freshers to be proficient in these programs. Eligibility- Candidate must have 2-4years experience in Management Information System. Key skills and qualifications: Bachelor's/master’s degree in Graduation Mostly Commerce background Candidates are preferred. Strong understanding of Advanced Excel (VLOOKUP, Hookup, pivot table) principles and practices. Excellent attention to detail and accuracy. Strong communication and interpersonal skills Ability to work independently and as part of a team. Location Bhubaneswar

Company Description Innowinds Inc. is an IT consulting firm that combines business strategy with advanced technology solutions. We specialize in Data Management, Digital Commerce, Generative AI, and Customer Experience Management. Our services help organizations streamline operations, manage data efficiently, and enhance customer engagement through data-driven strategies. Our commitment to innovation and transparency enables us to provide valuable solutions for overcoming business challenges. 1. Strong troubleshooting and analytical skills with a proven ability to perform root cause analysis. 2. In-depth knowledge of Windows and Linux operating systems, including administration and support. 3. Hands-on experience with public cloud platforms, specifically AWS or Azure, as well as virtualization platforms like VMware. 4. Solid understanding of directory services such as Active Directory and LDAP. Your Day to Day : • Investigate and resolve a wide range of technical issues, including the installation of Windows and Linux operating systems, managing logical volume management (LVM), and monitoring server health. • Administer user authorization and access control, ensuring secure and compliant system access. • Deploy and manage servers within AWS/Azure cloud environments, including the creation and maintenance of both Linux and Windows instances. • Manage AWS/Azure storage solutions, including creating and attaching EBS volumes, partitioning drives, and restoring volumes from snapshots. • Configure and manage firewall settings in EC2 by creating security groups, defining rules, and implementing access restrictions. • Develop, maintain, and provision servers using Amazon Machine Images (AMIs) and AWS CloudFormation templates for consistent and automated deployments. • Migrate AWS instances between different Virtual Private Clouds (VPCs). • Set up and maintain AWS services such as Relational Database Service (RDS), Route 53, and Elastic/Application Load Balancers (ELB/ALB). • Implement and manage user access policies and permissions using AWS IAM. • Perform Linux file system and disk management tasks, as well as network configuration. • Execute server decommissioning and patching procedures. • Manage and support user authentication and directory services through Active Directory and LDAP.

Company Description Manufacturing involves converting raw materials, components, or parts into finished goods that meet specific customer expectations. This process typically employs a man-machine setup with a division of labor in large-scale production to ensure efficiency and quality. Role Description This is a full-time, on-site role for an Electrician, located in Howrah. The Electrician will be responsible for installing, maintaining, and repairing electrical systems and components. Daily tasks include troubleshooting electrical issues, performing regular maintenance, and ensuring electrical systems adhere to safety and regulatory standards. Qualifications Knowledge and experience in Electricity and Electrical Work Skills in Maintenance & Repair Expertise in Troubleshooting Understanding of Electrical Engineering principles Ability to read and interpret electrical blueprints and technical diagrams Strong problem-solving skills and attention to detail Excellent communication and teamwork skills Relevant certifications or diplomas in electrical work or electrical engineering

OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. Your Impact NOM is a global leader in the enterprise network management space and is being re-architected to address the problems of the future such as SDN, network analytics, telemetry etc. It will use a micro-services based architecture, big data, and machine learning, to provide a highly scalable and intelligent solution. We are looking for a candidate who is passionate about working on cutting edge technologies towards delivering products with a high quality. The candidate should have strong quality assurance skills with emphasis on knowledge of network management, enterprise level software testing methodologies and test automation. This role will require working in a scrum team along with technical lead and product owners and contribute towards quality product and patches releases. What The Role Offers Able to participate and review Feature designs from quality perspective. Own and drive high quality software test strategies and execution plans. Analyzes and develop test plans. Maintains documentation of test results to assist in debugging and modification of software. Analyzes test results to ensure existing functionality and recommends corrective action. Experience in test automation using selenium and python. Consult and challenge development engineers towards quality and timely resolution of problems. Ability to scale on newer technologies like Kubernetes and cloud. Contribute effectively towards timely releases of products and patches. Ability to independently take up new initiatives and drive to a closure across scrum Able to represent and drive quality assurance items across scrum teams/product teams. Collaborate with field enablement teams towards successful customer deployments and provide a feedback to R&D. What You Need To Succeed Seven or more years of hands on experience towards validation and testing of enterprise level software products. Knowledge of tools like Selenium, Python, Robo Framework, Jenkins, REST API. Strong troubleshooting, problem solving and analytical skills with the ability to clearly communicate (both written & verbal). Ability to multi-task and work under highly agile environment Development and troubleshooting experience with Linux, Windows server operating systems. Strong teamwork Excellent communication skills. Preferred experience in enterprise product requirements such as security, high scale, multi-tenancy, high availability, supportability etc. Desirable – expertise in Docker, Kubernetes, micro-services-based architecture. Should have worked in Agile environment. Experience with network management would be an added advance. OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

About Izmo izmocars (www.izmoltd.com / www.izmocars.com) is a leading Interactive Media and Internet Solutions company with a strong presence in the Automotive industry. With Interactive Media studios in Long Beach, CA & Brussels, Europe, we are the largest producers of automotive content in the world. Our products include Interactive Media Solutions for Automotive, Web Platform, CRM, Online Marketing, and Virtual Reality Platform for the Automotive industry. Experience: 0-1 Years Job Location: JP Nagar, Bangalore Key Responsibilities Installing and configuring Linux operating systems on servers and computers. Setting up hardware and software environments to meet the organization’s needs. Configuring network settings and services such as DNS, DHCP, and VPNs. Creating, modifying, and deleting user accounts. Managing user permissions and access controls to ensure data security. Implementing policies for password strength and expiration. Continuously monitoring system performance and resource usage. Applying updates, patches, and upgrades to keep systems current and secure. Troubleshooting and resolving hardware and software issues. Mandatory / Primary Skills LINUX and AWS trained with Good understanding of different flavors of Linux, including Ubuntu, CentOS, and Debian, Working knowledge of MySQL, Knowledge of Shell, Perl, and/or Python scripting, Good Knowledge of AWS: EC2, EBS, Security Groups, VPC, S3, ELB, Route53, KMS, CloudWatch, CloudFormation etc Understanding of protocols such as DNS, HTTP, LDAP, SMTP Excellent problem-solving and communication abilities

Company Description ValGenesis delivers integrated and smart solutions that support the digital transformation of the life sciences industry. With a portfolio covering the entire product lifecycle, ValGenesis provides digital or technical solutions that add value at each step of validation and manufacturing processes. Our innovative solutions help streamline operations and bring efficiency to related activities. Role Description This is a full-time on-site role for a Software Implementation Specialist located in Chennai. The Software Implementation Specialist will be responsible for implementing GxP software solutions, providing technical support, troubleshooting issues, and communicating effectively with clients. Day-to-day tasks will include configuring software applications, analyzing and solving technical problems, and ensuring successful deployment of software. The role requires close collaboration with cross-functional teams to deliver high-quality solutions to our clients. Qualifications Proficiency in GxP Software Implementation and Technical Support Analytical Skills to assess and resolve issues effectively Excellent Communication skills for client interaction and team collaboration Strong Troubleshooting skills to identify and solve technical problems Bachelor's degree in computer science, Information Technology, or a related field Ability to work on-site in Chennai Prior experience in the life sciences industry is a plus

Overview Shift Time - 6:30pm - 3:30am (IST) Location - Bangalore / Hyderabad / Gurugram Hybrid Mode - 3 Days work from office per week Skills: - Client Billing, Budget tracking, Project management About Role Annalect India is seeking a BPM Analyst with strong domain knowledge to support the AR and Billing functions under Finance Operations. This might be a great fit for you if you would like to be part of a growing team. You will be closely working with our Global Agency Finance teams. About Omnicom Global Solutions Omnicom Global Solutions is an integral part of Omnicom Group, a leading global marketing and corporate communications company. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services to over 5,000 clients in more than 70 countries. Omnicom Global Solutions India plays a key role for our group companies and global agencies by providing stellar products, solutions, and services in the areas of Creative Services, Technology, Marketing Science (Data & Analytics), Advanced Analytics, Market Research, Business Support Services, Media Services, and Project Management. We currently have 4000+ awesome colleagues in Omnicom Global Solutions India who are committed to solving our clients’ pressing business issues. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together! Responsibilities Serve as a liaison between the client’s budget management group and the client team(s) to help coordinate projects across the business Support client relationships by generating reports and troubleshooting to meet client and Budget Project expectations Act as the primary support role for all items related to client billing Provide core support for ensuring timely receipt of client payment Track and maintain clear records of billing activity Generate billing files and upload them to the client's financial system Develop and maintain regular cashflow reports to summarize the state of the account Develop and maintain agency and client forecasting files Assist in deliverables related to audit compliance Enforce operations policies and best practices across the business Monitor client teams’ billing practices to ensure they are in accordance with client obligations Qualifications Bachelors or Post Graduate Degree in accounting or finance with 3-5 years of experience. Proficient in Advanced Excel and ability to quickly learn any new ERP Flexibility to take up new assignments and not limit oneself to specific set of activities Flexible and Result Oriented with Strong Written & Oral Communication Skills Strong problem-solving skills, including the ability to effectively address any issue Experience in Microsoft Dynamics AX, MediaOcean, and Hyperion Financial Management tool is a plus

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. About PTC: PTC (NASDAQ: PTC) enables global manufacturers to achieve significant digital transformation through our market-leading software solutions. We empower customers to innovate faster, improve operations, and drive business growth—whether on-premises, in the cloud, or through our SaaS platform. At PTC, we don’t just imagine a better world—we enable it. Role Overview: As a Senior Technical Support Specialist , you will serve as a key technical advisor and escalation point within the Servigistics Support organization. You will bring your rich industry experience to drive strategic customer success, mentor junior team members, and lead complex troubleshooting efforts. You will work cross-functionally with engineering, product management, and customer teams to ensure seamless and proactive technical support delivery. Key Responsibilities: Serve as the primary technical contact for high-priority and complex customer escalations. Lead resolution of mission-critical issues involving product functionality, performance, and deployment. Partner with global cross-functional teams to ensure holistic and timely resolution of customer challenges. Proactively identify and drive improvements in support processes and product usability. Contribute to and review KCS-aligned knowledge articles and promote customer self-service strategies. Collaborate with product and engineering teams to influence product roadmap based on customer feedback and insights. Mentor and guide junior technical support engineers; provide coaching and best practices. Represent support in customer meetings, escalations, and business reviews. Maintain high SLA compliance for enterprise customers with complex environments. Available to work 24x7 on rotational basics and willingness to support weekend shifts when scheduled ensuring readiness for global support needs. Required Skills & Competencies: Strong experience in diagnosing and resolving enterprise-grade application issues across multiple layers (web, application, and database). Deep expertise in SQL (Oracle and SQL Server), with ability to write and optimize complex queries. Hands-on experience with ETL tools (Informatica, IICS, Kettle/Pentaho) and resolving batch job failures. Solid understanding of open-source web technologies such as Apache Tomcat and Apache Web Server. Experience in performance tuning, server configuration, log analysis, and application scalability. Knowledge of Java-based enterprise applications and implementation or support lifecycle. Familiarity with enterprise IT environments (networks, load balancing, security protocols, integrations). Proven ability to work independently under pressure while managing multiple complex issues. Preferred Qualifications: Experience with UNIX/Linux environments and command-line utilities. Knowledge of cloud platforms such as AWS including services S3. Exposure to machine learning concepts and their integration within enterprise systems Bachelor’s or Master’s degree in Computer Science, Engineering, or related field. 6+ years of relevant technical support, implementation, or consulting experience in enterprise software. Excellent written and verbal communication skills; able to interact confidently with senior stakeholders. Why Join PTC? Work with innovative products and talented global teams. Collaborative and inclusive culture where your voice matters. Extensive benefits including: Best-in-class insurance Employee stock purchase plan and RSUs Generous PTO and paid parental leave Flexible work hours and no probation clause Career growth opportunities and higher education support Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us? We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here."

Syniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world’s most recognized brands. Eight of the top 10 banks. Four of the top 5 global technology companies. Over 900 communications providers. And how we’re able to provide our incredible talent with an innovative culture and great benefits. Who We're Looking For The Operations Manager is responsible for the daily operation, support and overall management of the operations support staff, customers and local personnel. This role will focus on department objectives and utilize resources effectively to meet deadlines and goals. Some Of What You'll Do Scope of the Role: Direct Reports: This is a management role with direct reports. As a Syniverse Leader We Expect You To Amplify The Careers Of Team Members Through Coaching And Development Opportunities. By Doing So You Demonstrate That You appreciate – the work, your team, and the customers you serve. You accelerate – skill growth, build networks and expand possibilities. You accept – by making space for all ideas and inviting diversity of thought. You acknowledge – and lead with empathy, vulnerability, and honesty. Key Responsibilities Manage ongoing performance and maintain a superior level of quality service and support in the delivery of products and services, which result in continued customer satisfaction. Address issues that are diverse in scope where analysis of the situation or data requires evaluation of a variety of factors, including an understanding of current business trends. Utilize processes and operational policies in selecting methods and techniques for obtaining solutions and act as an advisor to subordinate(s) to meet schedules and/or resolve technical problems. Establish and ensure adherence to budgets, schedules, work plans and performance requirements. Manage and validate the development and tracking of project plans including deliverables, milestones, resources, work estimates, schedule and dependencies integrating departmental sub-project plans into a master project plan. Responsible for the successful execution and control of the project from initiation through delivery, organizing cross-functional activities to ensure completion of the project on time and within budget. Consult with peers in Technology, HR, Finance and Marketing to ensure strategic and financial objectives are achieved while meeting customer needs and expectations. Provide technical expertise necessary for life cycle support and the development of system enhancements to meet customer requirements, provide process efficiencies and reduce operating costs. Responsible for Vendor Management activities such as: Developing and submitting SOW as required, acting as a focal point for vendor related issues. Experience, Education And Certification Bachelor degree in computer science, electronics or telecommunication or equivalent work experience. 10+ years of relevant professional experience in the areas of application support, technical customer support, problem management, relational databases, programming languages, or software development. Additional Requirements Strong leadership, interpersonal, team building, facilitation, conflict management, influence management, and negotiation skills are required to effectively lead the project team to meet project goals. Strong working knowledge of standard project management discipline philosophy and the ability to apply this philosophy within Syniverse organizational framework is required. Exceptional customer service skills and demeanor, along with the innovative ability to communicate with both technical and non-technical clients. Excellent analytical, multitasking, and communication skills (both verbal and written), detail orientation and familiarity with testing and troubleshooting techniques. Why You Should Join Us Join us as we write a new chapter, guided by world-class leadership. Come be a part of an exciting and growing organization where we offer a competitive total compensation, flexible/remote work and with a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture. At Syniverse connectedness is at the core of our business. We believe diversity, equity, and inclusion among our employees is crucial to our success as a global company as we seek to recruit, develop, and retain the most talented people who want to help us connect the world. Know someone at Syniverse? Be sure to have them submit you as a referral prior to applying for this position.

Job Description An excellent career opportunity is currently available for a Technology Service Specialist within the UOP Platforming Technology Services Group of the Technical Services department of UOP Honeywell India’s Energy and Sustainability Solution (ESS) business unit located in Gurugram, Haryana. This position plays a key role in completing the transfer of UOP Honeywell’s technology in order to keep UOP-licensed or UOP-designed units operating safely & profitably. There is regular interaction with UOP's external customers. Key Responsibilities Include Evaluate commercial operations, UOP’s Platforming technologies (Fixed bed or CCR Platforming units, Penex, Isomer, Butamer ), and assist customers in achieving their goals. Develop performance estimates in support of Catalysts, Adsorbents & Specialties (CA&S) Sales and assist in the preparation of Technical Proposals. Participate in customer meetings. Participate in Research & Development (R&D) technology development and improvement projects, bringing commercial perspectives and key data to the team. Provide sales support: including technical and commercial perspective, recommendations on guarantees, unit start-up support and turn-around support and analysis of commercial operating experience. Create operating procedures and process improvement techniques that maximize customer earnings while meeting the highest standards for safety. Provide support to Sales through customer visits, technical presentations, participation in licensee symposia and publication of technical papers. Effectively Communicate UOP Recommendations, Requirements And Benefits. Champion change and improvement in technologies supported via innovation. Participate in engineering review meetings for new units and revamps including Design Basis, Process Flow Diagrams (PFD), Process & Instrumentation Diagrams (P&ID), Hazard and Operability Study (HAZOP), Model Reviews, and other activities. Bring operational and safety considerations into design to ensure reliable performance. Serve as focal point for office-based support, working with customers to rectify issues. Provide office-based and on-site troubleshooting assistance to commercial units and conduct on-site commercial unit audits. Keep current with customer needs through technology support, communication of changes, and incorporation of relevant changes into appropriate documents. Develop, prepare, update general operating manuals, process technology manuals, and training material and present UOP technology training courses. Work with GSC team to review the recommendations for the solution and suggest unit specific constraints to the team. Qualifications YOU MUST HAVE Basic Candidate Qualifications: B.E. / B.Tech. degree in Chemical Engineering is required. 8+ years of experience in technical service, process operations, or design engineering role within the refining, petrochemical or gas processing industry is required. Additional Candidate Qualifications Experience in design/operation of Platforming, Penex, Isomer and Butamer unit is essential. At least 6 years of UOP FOS, UOP Engineering /Technical Services or equivalent refinery process operations or technical services experience is considered ideal. Strong verbal, presentation and written communication skills. Ability to analyze and solve complex and challenging problems. Self-driven and always looking to improve on the current best practices or technology offering. Strong mechanical aptitude and troubleshooting skills. Ability to work well independently and in a team environment. Ability to handle multiple tasks concurrently. Ability to travel 25% annually to both domestic and international sites.

Network Infrastructure Design: Planning and implementing network architectures, including LANs, WANs, and wireless networks. Hardware and Network Installation: Installing and configuring network devices such as routers, switches, and firewalls. Troubleshooting and Maintenance: Diagnosing and resolving hardware and network problems, performing regular maintenance, and upgrading systems. Security Implementation: Implementing security measures to protect hardware and network infrastructure from unauthorized access and cyber threats. Performance Monitoring and Optimization: Monitoring network performance, identifying bottlenecks, and optimizing network efficiency. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Internet reimbursement Work Location: In person

About Boon Boon (Formerly known as Swajal) is a Singapore based water-tech startup with a mission to use innovation for impact. Boon is about celebrating water the way it should be. As a blessing. Boon is backed by major international organizations such as REEEP, UNDP and UNIDO. Job Description Join our Innovation Lab as IoT Engineer to work on some of the most cutting edge technologies to make water smarter. Responsibilities Design and implement software of embedded devices and systems from requirements to production and commercial deployment Design, develop, code, test and debug system software Support software QA and optimize I/O performance Provide post production support Interface with hardware design and development Review code and design Analyze and enhance efficiency, stability and scalability of system resources Integrate and validate new product designs Requirements and skills Proven working experience in software engineering Experience in hands-on development and troubleshooting on embedded targets Solid programming experience in C or C++ Proven experience in embedded systems design with preemptive, multitasking real-time operating systems Familiarity with software configuration management tools, defect tracking tools, and peer review Excellent knowledge of OS coding techniques, IP protocols, interfaces and hardware subsystems Adequate knowledge of reading schematics and data sheets for components

Company Description Zoyride is a leading SAAS-based end-to-end transport management solution designed for both corporate clients and fleet owners. Our platform offers features like real-time vehicle tracking, automated ride scheduling, route optimization, and mobile apps for all roles to streamline operational complexities and boost efficiency. With a cost-effective, scalable, and plug-and-play system, Zoyride seamlessly integrates into existing systems with minimal setup. Our solution improves employee transportation services, enhances safety, and provides data-driven insights to drive smarter business decisions. Role Description This is a full-time on-site role for a Full Stack Engineer located in Dehradun. The Full Stack Engineer will be responsible for developing and maintaining both front-end and back-end components of our transport management platform. Daily tasks include writing clean, scalable code, optimizing web applications for performance, troubleshooting and debugging software issues, and collaborating with cross-functional teams to define, design, and ship new features. Qualifications Back-End Web Development and Full-Stack Development skills Front-End Development and expertise in Cascading Style Sheets (CSS) Software Development experience Strong problem-solving and analytical skills Excellent written and verbal communication skills Ability to work effectively in a collaborative team environment Bachelor's degree in Computer Science, Information Technology, or a related field Experience with SAAS and transport management solutions is a plus Job Types: Full-time, Permanent Pay: ₹251,241.02 - ₹1,308,803.69 per year Work Location: In person

Job Description Don't miss this opportunity to be part of the world-class 24x7 G lobal S olutions Command and C ontrol C enter (GSCCC) at Gurgaon, India- to transform the UOP LST Connected Solutions . It is a time to put your leadership skills to drive the GSCCC Operation as Operations leader . The work done in assembling and developing technical insights will help define the UOP Customer Experience and be the next critical milestone for your career. This position will be the key leadership position to look after 24x7 operations at Global Solutions Command and Control Center. Responsibilities Be agile, innovative, and customer focused. Lead Global Solutions Center, day to day operations with strong operation MOS. This role will be key in balancing the resource and priority items based on SIOP meetings. This position is the key to ensuring seamless operation and accountability of 24x7 decision making. Ensuring high resource utilization/billability of the center. Accountable to minimize manual work by Automation/Standardization. Lead the automation initiative and technical decision making for the center based on business needs/priorities. Monitoring different UOP technologies process and identifying areas for improvement/optimization and assets requiring enhanced focus. Provide readily available technical solutions / work to get the solution to our customers. Initial triage of technical issues with the escalation process to TS. Proactively communicate insights from trends, establish patterns, diagnostic investigations, and solutions to prevent future issues. Ensure upkeep of all solutions by troubleshooting the PM/PTA/Exception Based Alerts/Benchmarking /Future Solutions on time to ensure high on-screen availability of the running solutions Expertise in doing Exploratory Data Analysis on Time series data using ProSight. Hands-on skills in developing insights end-to-end, including EDA, data processing, hyper-parameter tuning, baseline modeling, and model deployment. Apply data mining to handle unstructured data to derive technical insights. Perform descriptive and inferential statistics to summarize datasets. Prior knowledge of Time Series Forecasting in Prosight/Data Science. Knowledge of UOP Technologies. Derive problem statement from ambiguous data, create a hypothesis, use analytics and tools to test hypothesis and form conclusions Excellent technical expertise in all the areas of Descriptive, Predictive, and Prescriptive Analytics, including Optimization Analytics, Simulation & Advanced Machine Learning Algorithms. Experience in cleaning, process, manipulate, and analyze data. Ability to build scalable, user-centric applications -Building Models Data Science Analysis of large amounts of historical data, determining suitability for modeling, data clean-up and filtering, pattern identification and variable creation, applying automated predictive analytics. The focus is to support product, system, and solution through designing and developing pipelines. Establishing additional work processes & documentation for the GSC. Work with team to remove gaps in current solutions/tools to guide future development efforts with ProSight (UOP Internal platform) & content of solutions. Work with the team to innovate - next-generation BIG DATA monitoring tools (Analytics using exception-based /Artificial Intelligence/Machine Learning) and work on operation dashboard for the GSC's sustainability & efficient operation. Align with the Intention of the LST Business and ensure collective commitment for the GSC's Key results. Part of 24x7 Operation of GSCCC Digital Insight Working in 24x7 Shift is an integral part of this role. Work with GSCCC Center leader closely to make GSC as “Center of Excellence” Qualifications Basic Candidate Qualification: Bachelor's degree in chemical engineering Min of 12 years of experience in technical service or process operation/engineering/monitoring role within the refining and petrochemical industry. Additional Candidate Qualifications Passion for visualizing hidden relationships in technical data with ProSight Must demonstrate leadership to respond to customers seeking an urgent resolution to sometimes ambiguous technical needs quickly gain the Customer's trust and show accountability for problem resolution. Excellent verbal, written, interpersonal communication & effective presentation skills English language (oral and written) Ability to multi-task Be flexible to come in shift as a replacement in short notice Exposure to techniques like forecasting, predictive methods, classification techniques, and segmentation is highly desirable. Effective project management, presentation, and communication skills Continuous learning and research-oriented mindset. Ability to think out of the box: Ability to come up with bright ideas and always looking at the next big thing in technology. Have strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements Knowledge of DataScience Open Source is added plus. Proficiency in computer applications with emphasis on Data Analytics & Data Science is desirable Creative approach to process development and customer-centric behavior Comprehensive analytical, troubleshooting & problems solving skills. Ability to work independently and in a team environment, focusing strongly on delivering SMART data results and identifying alternative solutions when challenges arise from unstructured data. Ability to define the problem with limited information This role may require global customer-facing and internal/external travel, up to 10% of the time. About Us Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

We are looking for a skilled Desktop Support Engineer with 2 years of experience to provide technical assistance and support for hardware, software, and network-related issues. The ideal candidate should have strong troubleshooting skills, excellent communication, and the ability to resolve technical problems efficiently. Key Responsibilities: Provide desktop, laptop, printer, and peripheral hardware support (installation, configuration, troubleshooting). Install, configure, and troubleshoot Windows OS, MS Office, and other software applications . Assist in network troubleshooting (LAN/Wi-Fi, VPN, IP configurations). Resolve user issues related to login, email, and system performance . Perform regular system maintenance, updates, and antivirus checks . Set up and manage user accounts, permissions, and access controls . Document and maintain records of support requests and resolutions. Coordinate with vendors for hardware/software repairs and warranty claims. Provide remote support when required. Ensure compliance with company IT policies and security standards. Required Skills & Qualifications: 2 years of experience in desktop support, IT helpdesk, or technical support . Strong knowledge of Windows OS (Windows 10/11), MS Office, and basic networking . Familiarity with Active Directory, DNS, DHCP, and troubleshooting tools . Experience with hardware troubleshooting (PCs, laptops, printers, etc.) . Basic understanding of IT security practices and antivirus management . Excellent problem-solving and communication skills . Ability to work independently and in a team environment. IT certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus. Preferred Qualifications: Knowledge of macOS/Linux support is an advantage. Experience with ticketing systems (ServiceNow, Jira, etc.) . Familiarity with remote desktop tools (TeamViewer, AnyDesk, etc.) . Benefits (if applicable): Health insurance Paid leaves Performance bonuses Career growth opportunities Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Education: Diploma (Required) Experience: Desktop support: 2 years (Required) Work Location: In person

You’ll be the face of our technical expertise, conducting compelling product demonstrations and technical presentations . By effectively communicating the value of our services, you'll help prospective customers understand how our solutions can solve their challenges. Building and maintaining strong client relationships is key; you'll act as a trusted advisor , guiding them through their infrastructure decisions and becoming their go-to resource. Sales & Client Support: Act as a technical liaison for the sales team, providing expert product knowledge and technical consultation to potential clients. Identify up-selling and cross-selling opportunities within existing client accounts based on their technical needs and future growth plans. Conduct product demonstrations and technical presentations for prospective customers, effectively communicating the value proposition of our data center services. Build and maintain strong relationships with clients, acting as a trusted advisor on their infrastructure needs. Collaborate with the sales and marketing teams to develop and execute strategies for new business acquisition. Assist in creating proposals and technical documentation for client solutions. Provide post-sales technical support, ensuring customer satisfaction and successful implementation of services. What We Offer: A commission-based structure that offers you flexibility. Opportunities for professional growth and advancement. A supportive and collaborative team environment. Access to ongoing training and development resources. Requirements: Experience: Associate's degree in a technical field (e.g., Information Technology, Computer Science) or equivalent work experience. A bachelor's degree is preferred. Minimum of 3-5 years of hands-on experience as a Data Center Technician, Field Engineer, or similar role. Proven experience in a sales or customer-facing role, preferably within the technology industry. Experience with hardware from major vendors (e.g., Dell, HP, Cisco, Juniper, etc.). Relevant Skills: Strong knowledge of data center best practices, including cabling standards (e.g., fiber, copper), racking, and power distribution. Proficiency in diagnosing and troubleshooting server hardware, networking equipment, and related components. Familiarity with network topologies, protocols (e.g., TCP/IP), and concepts (e.g., VLANs, routing). Demonstrated ability to build rapport and establish trust with clients. Relevant certifications such as CompTIA A+, Network+, Server+, or Cisco CCNA are highly desirable. A passion for technology and a desire to stay current with industry trends. Being Multilingual is an added advantage.

Site Reliability Engineering (SRE) at Equifax is a discipline that combines software and systems engineering for building and running large-scale, distributed, fault-tolerant systems. SRE ensures that internal and external services meet or exceed reliability and performance expectations while adhering to Equifax engineering principles. SRE is also an engineering approach to building and running production systems – we engineer solutions to operational problems. Our SREs are responsible for overall system operation and we use a breadth of tools and approaches to solve a broad set of problems. Practices such as limiting time spent on operational work, blameless postmortems, proactive identification, and prevention of potential outages. Our SRE culture of diversity, intellectual curiosity, problem solving and openness is key to its success. Equifax brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big, and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to build an environment that provides the support and mentorship needed to learn, grow and take pride in our work. What You’ll Do Work in a DevSecOps environment responsible for the building and running of large-scale, massively distributed, fault-tolerant systems. Work closely with development and operations teams to build highly available, cost effective systems with extremely high uptime metrics. Work with cloud operations team to resolve trouble tickets, develop and run scripts, and troubleshoot Create new tools and scripts designed for auto-remediation of incidents and establishing end-to-end monitoring and alerting on all critical aspects Build infrastructure as code (IAC) patterns that meets security and engineering standards using one or more technologies (Terraform, scripting with cloud CLI, and programming with cloud SDK). Participate in a team of first responders in a 24/7, follow the sun operating model for incident and problem management. What Experience You Need BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent job experience required 2-5 years of experience in software engineering, systems administration, database administration, and networking. 1+ years of experience developing and/or administering software in public cloud Experience in monitoring infrastructure and application uptime and availability to ensure functional and performance objectives. Experience in languages such as Python, Bash, Java, Go JavaScript and/or node.js Demonstrable cross-functional knowledge with systems, storage, networking, security and databases System administration skills, including automation and orchestration of Linux/Windows using Terraform, Chef, Ansible and/or containers (Docker, Kubernetes, etc.) Proficiency with continuous integration and continuous delivery tooling and practices Cloud Certification Strongly Preferred What Could Set You Apart An ability to demonstrate successful performance of our Success Profile skills, including: DevSecOps - Uses knowledge of DevSecOps operational practices and applies engineering skills to improve resilience of products/services. Designs, codes, verifies, tests, documents, modifies programs/scripts and integrated software services. Applies agreed SRE standards and tools to achieve a well-engineered result. Operational Excellence - Prioritizes and organizes one’s own work. Monitors and measures systems against key metrics to ensure availability of systems. Identifies new ways of working to make processes run smoother and faster. Systems Thinking - Uses knowledge of best practices and how systems integrate with others to improve their own work. Understand technology trends and use knowledge to identify factors that achieve the defined expectations of systems availability. Technical Communication/Presentation - Explains technical information and the impacts to stakeholders and articulates the case for action. Demonstrates strong written and verbal communication skills. Troubleshooting - Applies a methodical approach to routine issue definition and resolution. Monitors actions to investigate and resolve problems in systems, processes and services. Determines problem fixes/remedies. Assists with the implementation of agreed remedies and preventative measures. Analyzes patterns and trends.

Req ID: 330962 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a .NET Senior Manager to join our team in Pune, Mahārāshtra (IN-MH), India (IN). Who we are: NTT DATA America strives to hire exceptional, innovative and passionate individuals who want to grow with us. Launch by NTT DATA is the culmination of the company's strategy to acquire and integrate the skills, experience, and technology of leading digital companies, backed by NTT DATA's core capabilities, global reach, and depth. How You'll Help Us: A .NET Lead Engineer is first and foremost an experienced software development leader who specializes in .NET C# development. You'll be part of a team focused on delivering quality software for our clients. How We Will Help You: Joining our Microsoft practice is not only a job, but a chance to grow your career. We will make sure to equip you with the skills you need to produce robust applications that you can be proud of. Whether it is providing you with training on a new programming language or helping you get certified in a new technology, we will help you grow your skills so you can continue to deliver increasingly valuable work. Once You Are Here, You Will: Manage a 3-person client team Perform written performance reviews for team Hold regular one-on-ones with team members Design independently within a defined architecture Provide input to the architecture Understand different architectural views (conceptual, logical, physical, and deployment) Review code assuring Definition of Done, coding standards, and good design principles are met Operate as a "full-stack" developer with expertise in new and legacy architecture styles Develop talent at all levels of developer Set an example of a professional developer Coach and teach usage of Design Patterns, SOLID principles, and Architectural Patterns Establish development environment setup for team from scratch Create new hosting and deployment environments from scratch, or work with engineering in their creation Establish new Continuous Integration, integrate with SCM, and set up builds Guides the team in developing estimates Communicate with the client on new features and scope change Define technical approach, lead team in implementing it Design features independently Deliver complex components Define and manage tools and processes for team Mentor team on methodology use Interview junior and mid-level candidates for the team Proactively raise and solve issues with clients Basic Qualifications: 8+ years of professional experience developing in C# 5+ years of experience working with .NET technologies including at least one of the following: Web API, ASP.NET MVC, Blazor, or MAUI 3+ years of experience working with Azure including at least one of these technologies: Azure Functions, Event Hubs, Service Bus, Identity, AD, AKS, AzDO, and APIM 3+ years of experience working with JavaScript, jQuery, NodeJS and/or other related front-end web technologies 3+ years of experience with unit testing 2+ years of experience in creating new hosting and deployment environments from scratch, working knowledge of containers and virtualization Preferred: Highly proficient implementing and consuming SOAP or REST services Advanced debugging and troubleshooting tools and techniques Expert database programming skills Expertise in Object-Oriented Design and Development (SOLID principles) In-Depth understanding of Server operating systems and Cloud hosting models, and strong ability to establish new Continuous Integration, integrate with SCM, and setup builds Strong experience with the Agile methodology and the SCRUM process Excellent written and verbal communication skills Prior team leadership experience strongly preferred Master's degree in technical discipline desired Ideal Mindset: Lifelong Learner: You are always seeking to improve your technical and nontechnical skills. Team Player: You are someone who wants to see everyone on the team succeed and is willing to go the extra mile to help a teammate in need. Communicator: You know how to communicate your design ideas to both technical and nontechnical stakeholders, prioritizing critical information and leaving out extraneous details. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Sap Basis BTP Consultant Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver No Performance Parameter Measure 1 Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2 New projects Timely delivery Avoid unauthorised changes No formal escalations ͏ SAP Basis BTP Consultant Job Summary: We are seeking a seasoned SAP Basis Consultant with strong hands-on experience in SAP BTP (Business Technology Platform), S/4HANA upgrades, greenfield/brownfield implementations, and enterprise-grade security practices. The ideal candidate will be responsible for managing end-to-end SAP technical landscapes, ensuring system integrity, performance, and compliance across cloud and on-premise environments. Key Responsibilities: Lead and execute S/4HANA upgrade projects (e.g., 1909 to 2022), including readiness checks, simplification item resolution, and SUM-based upgrades. Manage SAP BTP integration including Cloud Connector, CPI, and service activation for backend connectivity. Perform SAP system installations, migrations (on-prem to AWS/Azure), and refreshes using tools like SWPM, LAMA, and BR tools. Administer HANA and Oracle databases, including memory sizing, replication, and disaster recovery planning. Implement and maintain SAP security roles, authorisations, and dual-certificate authentication mechanisms. Collaborate with functional teams to support application deployments and troubleshoot performance issues. Required Skills & Qualifications: 10+ years of SAP Basis experience with at least 3 full-cycle S/4HANA upgrades. Strong knowledge of SAP BTP, Cloud Foundry, CPI, and integration patterns. Proficiency in HANA DB administration, backup/restore, and performance tuning. Experience with SAP security, including role matrix design and audit compliance. Familiarity with AWS/Azure cloud infrastructure and SAP migration strategies. Mandatory Skills: SAP BASIS. Experience: 8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Hyderabad, India Operations In-Office 10853 Job Description Job Purpose We are on a mission as a team. We are problem solvers and partners, always starting with our customers to solve their challenges and create opportunities. Our start-up roots keep us nimble, flexible, and moving fast. We take ownership and make decisions. We all work for one company and work together to drive growth across the business. We engage in robust debates to find the best path, and then we move forward as one team. We take pride in what we do, acting with integrity and passion, so that our customers can perform better. We are experts and enthusiasts - combining ever-expanding knowledge with leading technology to consistently deliver results, solutions and opportunities for our customers and stakeholders. Every day we work toward transforming global markets. Senior Engineer, Release Engineering will be responsible for ICE’s overall CI strategy. A successful candidate will understand the complete software/dev lifecycle and have a proven track record on developing complete CI engineering solutions that will have a high impact and reach across the entire organization. The ideal candidates understand the DevOps process, tools, and automation landscape with deep expertise on Continuous Integration, packaging and build failure troubleshooting experience. You are someone who can work with minimal supervision, understands urgency to support development community and can collaborate across teams to get the “work done”. Responsibilities Partner with development, engineering, and operations teams to collect technical requirements and turn those into deliverables to help build a complete CI/CD strategy. Be a part of Global team overlooking DevOps activities across ICE product lines. Employ deep troubleshooting and scripting skills to improve and support CI Pipelines across ICE BU’s. Partner with development, engineering, and operations teams to collect technical requirements and turn those into deliverables to help build a complete CI/CD strategy. Provide thought leadership to the enterprise for our SDLC and CI strategy. Enhance Developer Experience by simplifying existing Build and Code Promotion processes. Review existing ICE tools and processes, identify gaps, and identify areas for improvement. POC, demo, and implement software to be used across build and deploy pipelines for on premise bare metal, and virtual across Windows, Linux, and containerized platforms. Define standards for configuration management solution(s). Follow market trends and DevOps movements and apply models of continuous improvement to CI. Provide technical leadership, create technical specifications for new micro services and API’s. Present ideas and strategy, communicate concisely and influence teams and individuals. Knowledge and Experience BE in Computer Science, Computer Engineering, MCA or equivalent. Excellent Verbal and Written Communication Skills. Experience with Build engines, preferably Jenkins/GitHub actions or an equivalent system. Support migration projects by creating CI environment (ground up). Ability to quickly understand CI/CD process and deep dive to resolve issues. Knowledge of both Windows and Linux + Security triage & forensic analysis. Experience with system administration is desirable but not mandatory. Good to have automation experience using Shell Scripting/Python/PowerShell. Exposure to Docker, troubleshooting Docker build failures will be a plus but not mandatory. Exposure to Infrastructure as Code and Configuration Management (Ansible preferred). Eye for automation opportunities. Support and assist team members in resolving complex technical issues.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Cisco ACI Admin Mandatory Skills: Location - Hyderabad and Pune Shift- US shift Excellent understanding on SDN ecosystem . Cisco ACI , Vpitela, Cloudgenix SDWAN etc.(hands-on experience Cisco ACI is a must) o Excellent understanding on Load balancing, Underlay & Overlay, VXLAN, Micro segmentation, network fabric cloud, DNS, DHCP, IPAM solutions o Expertise in Datacentre Cisco ACI SDN design, Build and Migration ( Relevant Experience Min 3 Yrs) o Expertise in discovery and Network assessment (Relevant experience Min 3 Yrs) o Expertise in Network Solution and POC development for SDN - Infra & Networking ( Relevant Exp Min 3 Yrs) o Expertise in routing and switching o Expertise in implementing advance NEXUS OS features o Expertise in LAN,WAN,MPLS and Internet technologies o Expertise in Implementing and troubleshooting Load balancers ( Optional) o Expertise in Implementing and troubleshooting WAN Optimizers o Expertise in Implementing and troubleshooting Firewall appliances (Optional) o Experience in scripting languages such as Shell, Python, Java and JSON on various automation and integration requirements (Optional) o Experience in sequencing the activities, scheduling the tasks and preparing project plan. o Experience in planning and conducting vigorous datacentre network tests and generating the detailed test reports o Excellent documentation skills, create HLD, LLD test design for network transformation - Design and Architectural overview o Excellent troubleshooting skills o Excellent written and verbal communication o Good knowledge in various cloud platforms (AWS, Azure, Google Cloud etc.) ͏ ͏ ͏ ͏ Mandatory Skills: CISCO ACI Admin. Experience: 8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.