Technical Manager

We are seeking an accomplished and strategic Technical Manager to lead full-spectrum technology initiatives across modern enterprise environments. This role requires deep technical expertise, leadership excellence, and a solid understanding of full stack development, AI/ML, cloud computing, and digital platforms like **Salesforce**, **ServiceNow**, **Drupal**, and **WordPress**. The successful candidate will oversee architecture, execution, team growth, and delivery of scalable and secure solutions aligned with business goals.

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Key Responsibilities

Technical Strategy & Solution Architecture

* Define and drive the technical roadmap across frontend, backend, AI, cloud, and integration platforms.

* Evaluate and integrate cutting-edge technologies (AI/ML, LLMs, automation, low-code platforms).

* Architect scalable and secure enterprise solutions with modern design patterns and microservices.

Engineering Management & Team Leadership

* Lead high-performing engineering teams across multiple tech stacks and development methodologies.

* Establish a collaborative, learning-focused engineering culture.

* Mentor engineers, architects, and team leads to build technical capability and leadership pipelines.

Project Delivery & Governance

* Oversee full lifecycle of solution delivery including planning, estimation, design, development, testing, and deployment.

* Ensure adherence to Agile/Scrum best practices, DevOps principles, and SDLC compliance.

* Manage cross-team dependencies, technology standards, and code quality enforcement.

Technology Stack Oversight

* Provide technical direction across diverse platforms including:

* Full Stack Web Development: React.js, Node.js, RESTful APIs, WebSocket

* AI/ML & Python: Model training, data pipelines, NLP integration

* Enterprise Platforms: .NET, Java Spring Boot, PHP (Laravel)

* CMS & Web Frameworks: Drupal 9/10, WordPress (multisite & enterprise)

* Low-code/No-code Platforms: PowerApps

* CRM & ITSM Platforms: Salesforce (Admin & Dev), ServiceNow (workflow automation, ITSM)

*DevOps & Cloud: AWS, Azure, Docker, Kubernetes, GitLab CI, Terraform

Security, Compliance & Data Governance

* Champion secure coding practices and data protection strategies (OWASP, NIST, ISO 27001).

* Ensure accessibility compliance (WCAG, AODA, 508).

* Oversee cloud governance, data retention, and policy enforcement aligned with regulatory requirements.

Stakeholder & Budget Management

* Serve as the key technical advisor to executive leadership, clients, and partners.

* Translate business objectives into actionable technical plans.

* Manage technical budgets, vendor partnerships, and cost optimization strategies.

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Required Skills & Qualifications

* Bachelor’s or Master’s in Computer Science, Engineering, or a related field.

* 10+ years of progressive experience in software engineering and solution architecture.

* 5+ years in technical leadership or management roles.

* Expertise in modern full stack development (React.js, Node.js, Python).

* Proven experience with at least **two major platforms**: Salesforce, ServiceNow, Drupal, or WordPress.

* Experience with AI/ML integration and cloud-native applications.

* Strong command of DevOps, CI/CD automation, and scalable infrastructure.

* Proficient in Agile/Scrum methodologies and engineering best practices.

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Preferred Skills

* Salesforce certifications (Admin/Developer), ServiceNow administration/development experience.

* Familiarity with chatbot/AI workflow integration.

* Experience with monolithic-to-microservices transitions and legacy modernization.

* Strong presentation and communication skills for stakeholder engagement.

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Why Join Us?

* Shape the technical future of projects across industries like public sector, healthcare, education, and enterprise.

* Work with cutting-edge tools and cross-functional agile teams.

* Make high-impact decisions in a collaborative and empowering environment.

Job Types: Full-time, Permanent

Pay: ₹1,500,000.00 - ₹2,500,000.00 per year

Benefits:

• Health insurance
• Paid sick time
• Paid time off

Work Location: In person