5645 Servicenow Jobs

Location : Noida, Pune, Bangalore, Chennai, Hyderabad, Thiruvananthapuram, Coimbatore, Mysore, Bhubaneshwar, Chandigarh, Gurugram, Jaipur, Mangalore, Nagpur, Indore. Duration : 12 Months. Timings : Full Time (As per company timings). Notice Period : Immediate Joiners Only. Experience Required : 6-9 Years (Minimum 5+ Years Relevant in ServiceNow SecOps). Job Role : ServiceNow SecOps Vulnerability Response SME. We are looking for an experienced ServiceNow SecOps professional with deep expertise in Vulnerability Response modules to join our dynamic team. The ideal candidate must have hands-on experience with ServiceNow implementations and integrations in a SecOps environment. Key Responsibilities : - Implement and customize ServiceNow Security Operations modules, especially Vulnerability Response and Configuration Compliance. - Develop catalog items, record producers, workflows, and service requests. - Configure integrations with vulnerability scanning tools and external systems. - Automate processes using scripting and ServiceNow Orchestration. - Maintain and manipulate data between ServiceNow and other systems. - Monitor application health, compliance, and usage. - Perform system/integration testing and lead troubleshooting efforts. - Collaborate with clients to analyze their environment and propose optimal solutions. Required Skills & Experience : - 5+ years relevant experience in ServiceNow SecOps (Vulnerability Response). - Expertise in ServiceNow ITSM modules (Incident, Problem, Change, CMDB, Asset). - Strong knowledge in CMDB, Discovery, and external integrations. - Proficient in Glide, Jelly Scripting, JavaScript, HTML, XML, AJAX. - Experience with REST/SOAP integrations, web UI development, and relational databases. - Agile methodology experience is a must. - Ability to handle client discussions and provide recommendations. - ServiceNow Certified Application Developer (preferred). Important Notes : - BGV is Mandatory. - No JNTU Candidates.

Duration : 12 Months Notice Period : Immediate Joiners Only Experience Required: 6-9 Years (Minimum 5+ Years Relevant in ServiceNow SecOps) Job Role: ServiceNow SecOps - Vulnerability Response SME We are looking for an experienced ServiceNow SecOps professional with deep expertise in Vulnerability Response modules to join our dynamic team. The ideal candidate must have hands-on experience with ServiceNow implementations and integrations in a SecOps environment. Key Responsibilities: - Implement and customize ServiceNow Security Operations modules, especially Vulnerability Response and Configuration Compliance - Develop catalog items, record producers, workflows, and service requests - Configure integrations with vulnerability scanning tools and external systems - Automate processes using scripting and ServiceNow Orchestration - Maintain and manipulate data between ServiceNow and other systems - Monitor application health, compliance, and usage - Perform system/integration testing and lead troubleshooting efforts - Collaborate with clients to analyze their environment and propose optimal solutions Required Skills & Experience : - 5+ years relevant experience in ServiceNow SecOps (Vulnerability Response) - Expertise in ServiceNow ITSM modules (Incident, Problem, Change, CMDB, Asset) - Strong knowledge in CMDB, Discovery, and external integrations - Proficient in Glide, Jelly Scripting, JavaScript, HTML, XML, AJAX - Experience with REST/SOAP integrations, web UI development, and relational databases - Agile methodology experience is a must - Ability to handle client discussions and provide recommendations - ServiceNow Certified Application Developer (preferred) Important Notes : - BGV is Mandatory - No JNTU Candidates Location : Noida, Pune, Bangalore, Chennai, Hyderabad, Thiruvananthapuram, Coimbatore, Mysore, Bhubaneshwar, Chandigarh, Gurugram, Jaipur, Mangalore, Nagpur, Indore

Greetings from TCS Recruitment Team ! For all those Service now , we are coming bigger with the plan of Walk In Drive on 28-Jun-2025(Saturday) in Kolkata Locations . It is a Walk in Drive planned to attract great Talents in Service now. We believe that your skills and expertise are a better match for the skills we are looking for. Skill: Service now Years of experience: 4 to 14 Years Walk-In-Drive Location: Kolkata Drive Time: 9 am to 1:00 PM Walk-in-Location Details: Tata Consultancy Services, Gitanjali Park, International Finalcial Hub(CBD), Newtown, Kolkata, Chakpachuria, West Bengal 700156 Eligibility Criteria: Minimum 15 years of regular education (10th + 12th + 3 years graduation) BE/B.Tech/MCA/M.Sc/MS with minimum 2 years of relevant experience post Qualification IT- Experience. B.Sc/BCA Graduates with minimum 2.5 years of relevant experience post qualification IT Experience. Only Full Time courses would be considered. Things to carry for interview: 1 copy of an updated resume, Government ID proof(and photocopy), 1 passport size photo, 1 copy of Double covid-19 vaccination certificate, TCS Application form Job Description Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent Ability to configure ServiceNow ITSM applications in alignment with approved design plans Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS Familiarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases and AD respectively Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability Must be ServiceNow Certified Systems Administrator Should possess knowledge in Agile/Scrum methodology Basic knowledge with ITIL/industry standards Knowledge of software development lifecycle (SDLC) Effective communication skills with both non-technical and technical audiences (verbal and written) Excellent Interpersonal skills to work with the project team members collaboratevily Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)

Job Summary FLPS:The Frontline Product Support team provides L1 & L2 support for multiple critical applications. This role involves addressing issues escalated by the Level 1 support team, monitoring applications for potential problems, and proactively resolving them. You will manage high-severity incidents, either independently or in collaboration with other teams, to ensure swift and effective resolution. Operating in a 24x7 environment, the team offers continuous support across all time zones, ensuring the reliability and stability of essential applications.Key Responsibilities: Diagnose, troubleshoot, and resolve complex issues escalated by the L1 team. Manage high-severity incidents, ensuring minimal downtime and impact on business operations, and lead the incident response, coordinating with all necessary stakeholders. Actively monitor system health, performance, and uptime using various monitoring tools. Address alerts or potential issues before they escalate into major problems. Perform in-depth analysis to identify the root cause of recurring issues and provide recommendations for permanent fixes. Collaborate with development, infrastructure, and operations teams to resolve complex issues or deploy fixes. Engage with customers for in-depth technical discussions, particularly in resolving complex issues. Participate in post-mortem discussions to understand incidents and prevent similar issues in the future. Update and maintain internal documentation, including runbooks and troubleshooting guides. Create clear, concise, and accurate documentation for both internal teams and customers. Demonstrate strong problem-solving skills to diagnose and fix complex issues across various systems and applications. Ability to perform deep dives into logs, databases, and system metrics to determine the underlying cause of issues. Proficiency in using monitoring tools and interpreting data to predict and prevent potential issues. Clearly explain technical issues and solutions to non-technical stakeholders, including customers and management. Manage multiple tickets and issues simultaneously, particularly during high-severity incidents. Collaborate effectively with other teams, such as development, operations, and L3 support. Qualifications Strong troubleshooting and problem-solving skills, with the ability to diagnose and resolve complex issues. Experience working in an ITIL-based framework, adhering to agreed SLAs and OLAs. Proficiency with ticketing and incident management systems (e.g., JIRA, ServiceNow). Advanced SQL skills and experience with database management (e.g., Oracle, PostgreSQL). Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders. Ability to work effectively in a 24x7 support environment, including night shifts and on-call rotations. Familiarity with cloud platforms (e.g., Azure, Google Cloud). Experience with monitoring tools such as Grafana, New Relic, and AppDynamics.

Spanbix Technologies is looking for Systems Integration Specialist to join our dynamic team and embark on a rewarding career journey Diagnosing and treating illnesses, medical conditions, and injuries. Ordering, performing, and interpreting diagnostic tests. Collecting, recording, and maintaining patients' information and histories. Prescribing and administering treatments, therapies, medications, vaccinations, and other specialized medical care. Explaining procedures and discussing test results or prescribed treatments with patients and family members. Monitoring patients' conditions and progress. Directing, coordinating, consulting with, and referring patients to nurses, students, assistants, specialists, therapists, and other medical staff. Advising patients, parents, and guardians on diets, activities, hygiene, and disease prevention. Conducting research and remaining up to date on current trends, discoveries, and developments in the field

Role & responsibilities Required Qualifications: • Bachelors/Master’s degree in Information Security, Business Administration, or related field. • 7+ years of experience in Third-Party Risk Management, with at least 2–3 years in a functional implementation role. • Proven experience implementing TPRM solutions using ServiceNow (or similar GRC platforms like One Trust, Process Unity, Archer). • Strong knowledge of third-party risk lifecycle stages and regulatory frameworks relevant to TPRM. • Experience creating and configuring risk assessments, scoring models, workflows, and reporting tools. • Ability to communicate effectively with both technical and non-technical stakeholders. • Excellent analytical, documentation, and stakeholder management skills. Preferred Qualifications: • Experience in delivering or supporting TPRM managed services or SaaS TPRM solutions. • Familiarity with continuous third-party risk monitoring concepts and integrations with external threat intelligence platforms. • Exposure to industry-specific TPRM frameworks (e.g., financial services, healthcare, etc.).

We are organizing a direct walk-in drive at Kolkata location. Please find below details and skills for which we have a walk-in at TCS - Kolkata on 28th June 2025 Experience: 4 - 12 years Skill Name :- ServiceNow SAP ABAP SAP SD SAP GRC Security SAP FIORI Workday Salesforce ServiceMax Walk IN Venue:- Kolkata Tata Consultancy Services, Gitanjali Park, International Finalcial Hub(CBD), Newtown, Kolkata, Chakpachuria, West Bengal 700156

We are organizing a direct walk-in drive at Chennai location. Please find below details and skills for which we have a walk-in at TCS - Chennai on 28th June 2025 Experience: 4 - 12 years Skill Name :- ServiceNow SAP ABAP SAP SD SAP GRC Security SAP FIORI Workday Salesforce ServiceMax Walk IN Venue:- Chennai Tata Consultancy Services, Taramani 100 Feet Road, 165/1A, New Colony Road, Velachery, Chennai, Tamil Nadu 600042

Lead the Desktop Support team in providing Level 1 and Level 2 support to end-users across multiple office locations. Manage the installation, configuration, and maintenance of desktops, laptops, printers, and other IT peripherals. Ensure timely resolution of hardware, software, and network issues, maintaining high levels of end-user satisfaction. Oversee IT Asset Management (ITAM) procurement, tracking, tagging, maintenance, and disposal of IT equipment. Administer and support operating systems (Windows, Mac OS), antivirus, software deployments, and patches. Monitor and manage service ticketing systems (e.g., Jira, ServiceNow) to ensure SLAs are met. Plan and coordinate desktop rollouts, upgrades, migrations, and routine preventive maintenance. Collaborate with the Network and Server Admin teams to ensure seamless IT operations and escalations. Develop documentation for IT support policies, FAQs, and user manuals. Train and mentor support staff to ensure skill development and service consistency. Maintain endpoint compliance with cybersecurity and company policies

We are organizing a direct walk-in drive at Hyderabad location. Please find below details and skills for which we have a walk-in at TCS - Hyderabad on 28th June 2025 Experience: 4 - 12 years Skill Name :- SAP ABAP SAP SD SAP CO SAP FIORI SAP SuccessFactors Oracle EBS finance techno functional Oracle EBS SCM techno functional Oracle HCM Oracle Integration Cloud SAP BTP SAP EWM Oracle CPQ Oracle Fusion Finance Oracle Fusion SCM SAP BRIM SAP RAR SAP GTS Pega Appian MuleSoft Oracle EBS Finance Technical Oracle EBS SCM Technical Oracle Fusion HCM Cloud Technical Oracle Fusion Procurement Technical PLSQL (6+ Yrs exp) Oracle Fusion HCM Functional Oracle Fusion Finance Functional Salesforce LWC Salesforce CPQ & OMNI STUDIO SAP Basis HANA SAP ABAP HANA - Finance SAP GRC Security SAP Group Reporting SAP FSCD SAP FICO S4/HANA - Technical Walk IN Venue:- Hyderabad TCS Deccan Park, Plot No.1, Hitech City Main Rd, Software Units Layout, HUDA Techno Enclave, Madhapur, Hyderabad, Telangana 500081, India

Role & responsibilities Solid customer interaction skills. A+ desktop or equivalent skillset knowledge of windows operating system environment Good technical skills in solving Windows related issues Knowledge of DNS, DHCP, TCP/IP, Networking Knowledge of Outlook, O365 Coordinates with the on-call support provider and other vendors for call closure Knowledge of ticketing tools (SUMMIT, Remedy, Service Now, etc.) MCP/Other hardware-related certifications, ITIL Trained

We are organizing a direct walk-in drive at Bengaluru location. Please find below details and skills for which we have a walk-in at TCS - Bengaluru on 28th June 2025 Experience: 4 - 12 years Skill Name :- SAP SD Oracle EBS SCM SAP ABAP for HANA SAP Basis SAP CPI SAP CRM SAP EWM SAP FICO SAP FIORI SAP HCM SAP MM SAP PIPO SAP PPQM SAP TM ServiceNow Oracle EBS finance techno functional Oracle EBS SCM techno functional Oracle HCM Oracle Integration Cloud SAP CPI/SAP BTP Oracle CPQ Oracle Fusion Finance Oracle Fusion SCM SAP BRIM SAP MDG Technical SAP RAR SAP SuccessFactors SAP GTS Pega Appian Developer MuleSoft PLSQL Salesforce LWC Developer SAP GRC Security SAP ABAP SAP Hana Modelling Walk IN Venue:- Bengaluru Prestige Shanthiniketan- Crescent 3, Sy No.70,71,72,73,1,77,2 & 78, Sadaramangala Village, Krishnarajapuram Hobli, Bangalore East Taluk, Bengaluru 560 066, Karnataka

Note: Below less than 5 years profiles will be rejected. Work from office Face to face interview only. ServiceNow, CMDB, ITSM, HRSD, ITOM Candidate should have good Admin / Configuration / Development knowledge of:- Incident Management, Problem Management, Change Management, Release Management, Knowledge Management, Asset management, CMDB , Service Requests and SLM Content Management: - developing ESS page. UI Actions / UI policy / Access Control Lists, etc. Writing various Server side scripts like Script Includes, Business Rules etc. Configured License Management module for necessary Compliance check. Used ACLs for controlling the security mechanism in Service Now Domain Separation and designing the Process and data flow within various domains Experience with Web technologies/AJAX Developing Composite Service Requests within Service catalog Module Experience in different Integrations using web-services / MID Server, etc. Configuring complex reports Understanding and debugging of system logs. Experience in ServiceNow Discovery configuration and data management Exposure of REST API for Integration Should be able to provide solution for requirements from customers Should be able to provide effort estimate of requirements. Excellent communicate skills Experience working with Client, proactive approach, confidents Serves as a fully seasoned/proficient technical resource; provides tech knowledge and capabilities as team member and individual contributor working and development knowledge of Service Now Virtual Agent( Topics,NLU) etc

We are organizing a direct walk-in drive at Pune location. Please find below details and skills for which we have a walk-in at TCS - Pune on 28st June 2025 Experience: 4 - 12 years Skill Name :- SAP SD OIC Oracle EBS SCM Salesforce SAP ABAP for HANA SAP Basis SAP CPI SAP CRM SAP EWM SAP FICO SAP FIORI SAP GRC SAP HCM SAP MDG SAP MM SAP PIPO SAP PPQM SAP TM ServiceNow SAP BRIM SAP ABAP Oops Walk IN Venue:- Pune Tata consultancy services-Maan, Sahyadri Park 1, S1 Building Zone 3, Plot No. 2 & 3, Phase 3, Rajiv Gandhi Infotech Park, Maan, Hinjawadi, Pune,Pimpri-Chinchwad, 411057

Experience: 4+ years experienced in administration/implementation/configuration of ServiceNow ITSM, CSM, ITOM & ITBM solution in medium to large organization. Responsibilities: Expert in ServiceNow Architecting, Designing, Developing, and deploying large scale ServiceNow implementations. Strong analytical skills to identify problem and recommend solution that meets business requirements. 4+ years of professional services/consulting experience. Proven success on projects with large-scale deployments; understanding of application life-cycle management. experience soliciting and documenting requirements and evolving these requirements into successful solutions Consults with Process and Business Leaders to develop appropriate technical solutions in ServiceNow Should have hands on experience in Core ServiceNow ITSM modules Incident Management, Problem Management, Change Management, Request Management, Knowledge Management, Configuration Management, Asset & Cost Management, Continuous improvement Management, Performance Analytics, Agent workspace, Automated test framework, Custom Development, etc 4 years of experience in CSM, ITOM & ITBM Business Process and Technical Process Consulting, High Level design and technical solutions for ServiceNow implementation. Deep knowledge on ServiceNow solutions, ITIL & ITSM processes Customize ServiceNow applications and facilitate rollout of new applications and modules and configure Application UI and Configure Workflow. Should have prior experience in ServiceNow version upgrade during End-of-life period. Working knowledge of configuration management tools, methods, and processes. Good knowledge of multi data center deployment solutions with disaster recovery procedures and high availability at every layer Should have good understanding of Integrations components integration components LDAP, SSO, REST SOAP and web services. Should have prior experience in core software development - in any full stack web programming language (Java, .net, python, angular). Good practice web programming techniques to configure robust solutions utilizing the ServiceNow platform while making informed recommendations to process users. Good knowledge on database technologies Oracle/SQL Server/MySQL Responsible for developing/administering technical solutions on the ServiceNow tool platform to satisfy the business needs of the IT department and beyond. Applies innovative technology to business processes to develop new solutions and troubleshoot issues

We are seeking an experienced Senior Developer specializing in ServiceNow HRSD to join our team The candidate will serve as the subject matter expert in ServiceNow HRSD platform, Service Portal, integrations, and reporting Responsibilities include designing, developing, troubleshooting, and maintaining ServiceNow HRSD modules like Case Management, Knowledge Management, HR Agent Workspace, Service Portal, and more The candidate should have strong experience in application development lifecycle, excellent technical troubleshooting and communication skills, and a proactive approach towards stakeholder management Immediate joiners with excellent technical and project management skills are preferred Location options include Noida, Pune, Bangalore, Chennai, Hyderabad, Thiruvananthapuram, and Coimbatore Location - Noida, Pune, Bangalore, Chennai, Hyderabad, Thiruvananthapuram, Coimbatore

We are looking for a skilled ServiceNow Developer with 4-6 years of experience, specializing in custom portal development. The ideal candidate will have strong hands-on experience in building widgets, UI pages, and using CSS/HTML for portal UI design. Proficiency in Flow Designer, client/server-side scripting, business rules, user criteria, and building reports/dashboards is essential. The candidate should be a strong individual contributor and an effective team player. Immediate joiners are preferred. The role demands flexibility, proactive issue identification, and effective communication. This is a full-time role for a 6-month duration, based in Pune.

Skills: Required Skills: Must have bachelors degree in Computer Science or related field (or equivalent degree and experience) Demonstrated creative problem-solving approach and strong analytical skills Must be proficient with analyzing log files and standard debugging concept. Familiarity with tools & practices of the trade such as incident management, knowledgebase, defect & escalation management. Basic understanding of Object-oriented programming, Java, REGEX Basic knowledge of the components in a web applications stack. Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell) Experience troubleshooting web application Experience in troubleshooting Java Script Code. Excellent communication skills (verbal and written) Desired Skills Familiarity with Eclipse IDE would be good. Previous experience in ITSM Implementation Experience supporting and troubleshooting e-commerce applications with catalog, shopping cart, merchandising and payment handling is highly desirable. Experience providing SaaS support is desirable.

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook. Inviting applications for the role of Direct Procurement, Management Trainee/Assistant Manager Manages the progress and performance of the Procurement team and is a direct supervisor who has closest proximity with Procurement specialist analyst and Procurement Management trainees. Scope of service includes the end-to-end Procurement and AP process, PR and PO creation, vendor master management, goods receipting, procurement related hold resolution, invoice processing, issue and hold resolution, vendor query management and AP related reconciliation activities. Responsibilities • Qualify or reject purchase orders with detailed directions. • Establish and maintain internal and external partner relationships. • Collaborate with partners and Sales to modify purchase orders to meet customer needs promptly. • Explain key internal processes to vendor partners and Account Managers. • Update the status of aging purchase orders and follow up with partners on scheduled shipments. • Maintain part number information within CDW database, updating pricing and product line instructions for Sales. • Ensure the flow of information from partners to CDW. • Follow established procedures for daily work requirements and responsibilities. • Utilize new process improvement resources. • Stay current on departmental policies and product lines to ensure correct processing of drop ship purchase orders. • Work with management on approving exceptions outside departmental guidelines. • Seek assistance from Senior Specialist and Supervisor to resolve complex issues. • Review and analyse purchase orders for assigned product lines • Proactively work on issues causing purchase order placement delays and support additional information collection. • Communicate to Order Management or Master Data Teams regarding Item Master issues. • Contact person for client and internal stakeholders for any procurement related issues; owns regular operation rhythm. • Oversee process KPI’s and metrics, provide deep analysis with understanding of root causes. • Provide technical guidance and share knowledge on processes and systems within the team in daily operations, train new joiners • Support and coordinate the team on daily processing/operations, workload allocation • Assist to hire, groom and help new members to onboard • Provide input for promotions and staff reviews • Facilitate regular 1 on 1 meetings and direct goal development and progress • Perform weekly trending-based coaching to manage team members’ performance • Handle a Team of FTEs and be responsible for day-to-day quality assurance, monitoring and coaching of the team • Manage the flow of day-to-day operation, Respond to customer queries and concerns Qualifications we seek in you! Minimum Qualifications / Skills • Bachelor's degree • 5+ years of professional experience in Source to Procure. • Industry Experience - Services or hi-tech industry • Knowledge on end-to-end Procurement and AP process, PR and PO creation, vendor master management, goods receipting, procurement, related hold resolution, invoice processing, issue and hold resolution, vendor query management and AP related reconciliation activities. • Ability to define and articulate underlying process gaps and resolve challenges, complex issues Preferred Qualifications/ Skills • Ability to learn quickly • Diploma / Post Graduation in International supply chain management / Sourcing Management • Excellent Communication skill and the ability to engage customers in significant discussions • Oracle, ServiceNow, SAP, knowledge and experience would be an added advantage • Possess the following key behaviors: Accountability, Planning and Organization, Teamwork, Flexibility and Problem Solving • Proficiency in coaching skills and with high level of confidentiality and professionalism Why join Genpact? • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation • Make an impact – Drive change for global enterprises and solve business challenges that matter • Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today. Inviting applications for the role of Direct Procurement, Management Trainee/Assistant Manager Manages the progress and performance of the Procurement team and is a direct supervisor who has closest proximity with Procurement specialist analyst and Procurement Management trainees. Scope of service includes the end-to-end Procurement and AP process, PR and PO creation, vendor master management, goods receipting, procurement related hold resolution, invoice processing, issue and hold resolution, vendor query management and AP related reconciliation activities. Responsibilities • Qualify or reject purchase orders with detailed directions. • Establish and maintain internal and external partner relationships. • Collaborate with partners and Sales to modify purchase orders to meet customer needs promptly. • Explain key internal processes to vendor partners and Account Managers. • Update the status of aging purchase orders and follow up with partners on scheduled shipments. • Maintain part number information within CDW database, updating pricing and product line instructions for Sales. • Ensure the flow of information from partners to CDW. • Follow established procedures for daily work requirements and responsibilities. • Utilize new process improvement resources. • Stay current on departmental policies and product lines to ensure correct processing of drop ship purchase orders. • Work with management on approving exceptions outside departmental guidelines. • Seek assistance from Senior Specialist and Supervisor to resolve complex issues. • Review and analyse purchase orders for assigned product lines • Proactively work on issues causing purchase order placement delays and support additional information collection. • Communicate to Order Management or Master Data Teams regarding Item Master issues. • Contact person for client and internal stakeholders for any procurement related issues; owns regular operation rhythm. • Oversee process KPI’s and metrics, provide deep analysis with understanding of root causes. • Provide technical guidance and share knowledge on processes and systems within the team in daily operations, train new joiners • Support and coordinate the team on daily processing/operations, workload allocation • Assist to hire, groom and help new members to onboard • Provide input for promotions and staff reviews • Facilitate regular 1 on 1 meetings and direct goal development and progress • Perform weekly trending-based coaching to manage team members’ performance • Handle a Team of FTEs and be responsible for day-to-day quality assurance, monitoring and coaching of the team • Manage the flow of day-to-day operation, Respond to customer queries and concerns Qualifications we seek in you! Minimum Qualifications / Skills • Bachelor's degree • 5+ years of professional experience in Source to Procure. • Industry Experience - Services or hi-tech industry • Knowledge on end-to-end Procurement and AP process, PR and PO creation, vendor master management, goods receipting, procurement, related hold resolution, invoice processing, issue and hold resolution, vendor query management and AP related reconciliation activities. • Ability to define and articulate underlying process gaps and resolve challenges, complex issues Preferred Qualifications/ Skills • Ability to learn quickly • Diploma / Post Graduation in International supply chain management / Sourcing Management • Excellent Communication skill and the ability to engage customers in significant discussions • Oracle, ServiceNow, SAP, knowledge and experience would be an added advantage • Possess the following key behaviors: Accountability, Planning and Organization, Teamwork, Flexibility and Problem Solving • Proficiency in coaching skills and with high level of confidentiality and professionalism Why join Genpact? • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation • Make an impact – Drive change for global enterprises and solve business challenges that matter • Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Greetings from TCS!!! Come and join us for an exciting career with TCS!!! Date: 28th June 2025 Venue: Tata Consultancy Services, Taramani 100 Feet Road, 165/1A, New Colony Road, Velachery, Chennai, Tamil Nadu 600042 Role: ServiceNow Developer Desired Experience Range: 4 - 12 years Location: Chennai Must Have Experiences and Skills: Experience in ITSM, ITOM and ServiceNow Discovery module with experience in implementation, configuration, updates & troubleshooting. Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB Working knowledge to develop on Service Catalog ServiceNow ITSM Incident, Change, Problem management and CMDB Asset Management developers Have a strong understanding of software development and business process engineering in the ServiceNow application. Hands-on experience in integration and Service Portal development Have worked on cloning and upgradation of ServiceNow instance. Must be aware of the latest modules of ServiceNow version Serve as a key technical resource for configuration, development, support, and maintenance of the ServiceNow implementation Good development / configuration knowledge of Incident, Problem, Change and release management. Also, any experience in Asset, CMDB, Service requests, HTML, Angular JS will be an added advantage. Have strong project, product management, and business management experience. Should have liaised

Summary Position Summary CRM Operations & Strategic Projects Manager , Consultant The A+C CRM Operations & Strategic Projects Manager is a highly strategic and visible role and an important member of the Growth Office, Sales Excellence team with an immediate term focus on our US A+C organization’s CRM Operations.This role reports to the A+C CRM + Tech Transformation Senior Manager and is heavily focused on driving the daily operations for CRM.The role will also provide oversight for more junior US India team colleagues and collaborate heavily with US resources. Work you’ll do You will work directly with Sales Excellence leadership to drive CRM operations, including oversight of ticket resolution, access management, lifecycle management of change requests, and proposing technology and business process changes all in support of more effective and efficient sales within our US A+C practice. Additional strategic projects will round out the role and allow for continued innovation on top of ongoing operational focus. Strategic Positioning Understand the US and Global CRM platforms (built on Salesforce) to assess implications of operational and behavioral changes on reporting, contact & opportunity management and more Develop and maintain a roadmap to guide broader A+C CRM strategy and OCM rollout (technical change requests, change impacts, change readiness, comms, end user training) Monitor operational KPIs including ticket resolution, logins and platform usage trend information Focus on transforming information into insights and actionable decisions Engage with other US Deloitte business and Global teams (i.e., Growth Platforms / E&A, Assets, SGOs, Global Sales Excellence) to align CRM strategy and change activities in addition to alignment of US Commercial A+C technology investments Drive ongoing process improvements and associated use case requirements (e.g. recommending and implementing standardized reporting and analytics) Interface with US and USI practitioners from the Jupiter Delivery team and Jupiter Operate Team to triage defects, validate CRs, and execute operational maintenance, while effectively communicating with end users and Growth stakeholders Manage skill development and oversee scope and deliverables of USI A+C CRM team, including ServiceNow ticket resolution Collaborate across other priority technology initiatives across the Growth team (i.e., Tech Transformation initiatives, Pursuit Lifecycle, Market & Insight Activation Tools, etc.) The Team The U.S. A+C Sales Excellence (SE) practice serves the Industries, Offering Portfolios and account teams in driving sales success. SE owns the sales life cycle from identification and prioritization of the opportunity all the way through to closing the deal. The Sales Excellence organization comprises several workstreams including the Sales Executive organization, the Pursuit Center of Excellence (PCOE), Proposal Studio, Pricing & Commercial Deal Support (PCDS), Competitive Intelligence, and the Science of Winning. The team member will be aligned to the A+C Professional National Office, comprised of professionals with various areas of focus that collectively provide mission critical services to support A+C’s overall success. Whether focused on project financials, quality and risk management, methods and tools, sales excellence, talent, leadership support, or other activities, these professionals ensure that our Firm operates efficiently and that our people can effectively serve clients every day. Our new Operating Model formalizes these functions so that we can continue to enhance their quality while providing our professionals a consistent talent experience and opportunities for growth. Qualifications And Experience Required Bachelor’s or Master’s degree 10+ years of professional experience, preferably with experience in technology, product lifecycle, CRM, or analytics.Sales, marketing, testing, ServiceNow and / or strategy experience a plus. Salesforce CRM experience preferred Strong communication skills and ability to engage across all A+C networks and leadership (CEO, COO, Offering Portfolio & Industry Leaders, operations SMEs, and more) Analytical capabilities and ability to drive insights from data Unyielding focus on quality results (analyses and deliverables) a successful track record of operating in an unstructured environment Ability to meet tight deadlines and dive into detail when needed along with sound decision making in complex situations Management, development, and mentoring of staff, including assessment of performance How You’ll Grow At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We provide our professionals with a variety of learning and networking opportunities, some of which are: Intensive trainings on latest technologies from eminent external trainers. Internal trainings and workshops. Subscriptions to prominent online training platforms, such as LinkedIn. Hackathons and tech challenges to exercise your front-end skills. Freedom to adopt and use the latest technologies in your live projects. Travel opportunity (wherever possible) to work at the client’s location or at our global offices. Apart from the above, you will have access to DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the DU in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte’s culture Our positive and supportive culture encourages our people to do their best every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer comprehensive well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships that we have with our clients, our people and our communities.We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. #USI_NationalConsulting Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 301861

Experience: 6+ years experienced in administration/implementation/configuration of ServiceNow ITSM, CSM, ITOM & ITBM solution in medium to large organization. Responsibilities: Expert in ServiceNow Architecting, Designing, Developing, and deploying large scale ServiceNow implementations. Strong analytical skills to identify problem and recommend solution that meets business requirements. 3+ years of professional services/consulting experience. Proven success on projects with large-scale deployments; understanding of application life-cycle management. experience soliciting and documenting requirements and evolving these requirements into successful solutions Consults with Process and Business Leaders to develop appropriate technical solutions in ServiceNow Should have hands on experience in Core ServiceNow ITSM modules Incident Management, Problem Management, Change Management, Request Management, Knowledge Management, Configuration Management, Asset & Cost Management, Continuous improvement Management, Performance Analytics, Agent workspace, Automated test framework, Custom Development, etc” 3-4 years of experience in CSM, ITOM & ITBM Business Process and Technical Process Consulting, High Level design and technical solutions for ServiceNow implementation. Deep knowledge on ServiceNow solutions, ITIL & ITSM processes Customize ServiceNow applications and facilitate rollout of new applications and modules and configure Application UI and Configure Workflow. Should have prior experience in ServiceNow version upgrade during End-of-life period. Working knowledge of configuration management tools, methods, and processes. Good knowledge of multi data center deployment solutions with disaster recovery procedures and high availability at every layer Should have good understanding of Integrations components integration components LDAP, SSO, REST SOAP and web services. Should have prior experience in core software development - in any full stack web programming language (Java, .net, python, angular). Good practice web programming techniques to configure robust solutions utilizing the ServiceNow platform while making informed recommendations to process users. Good knowledge on database technologies Oracle/SQL Server/MySQL Responsible for developing/administering technical solutions on the ServiceNow tool platform to satisfy the business needs of the IT department and beyond. Applies innovative technology to business processes to develop new solutions and troubleshoot issues

Overview: Would you like to help enrich the lives of learners around the world? RM India (RM Education Solutions India Private Limited) is the India Delivery Center for UK based RM Plc. A leading supplier of technology and resources to the education sector, RM India helps deliver great education products and services that help teachers to teach and learners to learn. Our mission is to achieve growth by improving life chances of people. At RM India, we are driven by the potential of our business to touch lives and shape the future. RM Plc have been pioneers of education technology since 1973. We provide technology and resources to the education sector supporting over 10 million students around the world. We work with 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes worldwide. RM is a leading supplier of technology and resources to the education sector, supporting schools, teachers, and pupils across the globe. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification, we partner with schools, examination boards, central governments and other professional institutions, to enrich the lives of learners. RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and TTS (Education Resources). Visit us here to find out more: www.rmindia.co.in Responsibilities: Application Support (Must have) Extensive knowledge in troubleshooting web applications hosted in IIS or Apache. Should be able to replicate the issues raised by customers with available information. Deep dive into the issue to find RCA in given SLAs. Troubleshot both functional issues as well as performance issues in the applications. Proactively analyze the events logs and prevent any potential issues from happening. Database - MS SQL / Postgre SQL(Must have) Expert knowledge in writing complex sql queries in ms sql server or postgresql. Should be able to troubleshoot complex stored procedures, functions etc. Troubleshoot performance issues in DB server. Create custom sql queries to work around issues, bulk update data, purge data etc. Monitoring – Azure Monitor, Cloud watch, Grafana, Ops genie (Must have) Should be acknowledging alerts triggered from various monitoring solutions and resolve them. Knowledge in creating or optimizing alerts is good to have. Also analyze logs from Azure Application Insights or tools like sumologic. Ticketing tools – ServiceNow / Jira (Must have) Experience in ticket management. Create, update and triage tickets. Maintain ticket SLAs. Cloud – Azure / AWS (Desired) Hands on experience is maintaining/troubleshooting azure/aws services. Windows/Linux VM basic level administration such as upscale/downscale, start/stop, ssh, troubleshoot logs, check disk spaces etc. Basic administration of Azure SQL or Postgres RDS clusters, performance monitoring, troubleshooting. Maintaining secrets. Storage account/S3 management activities. Basics of IAM administration. Troubleshoot issues of applications hosted in AKS/ECS clusters. Service bus queue troubleshooting. Deployment – Azure Devops / Gitlab (Good to have ) Deploying applications using existing deployment pipelines. Troubleshoot deployment failures. Scripting – Power shell / Shell (Good to have) Knowledge in writing scripts to automate tasks, setup workarounds. Experience: Exp:-3+yrs Mandatory skillset:- Azure Cloud, MS SQL, Application Support and Infrastructure Maintenance

Overview: Would you like to help enrich the lives of learners around the world? RM India (RM Education Solutions India Private Limited) is the India Delivery Center for UK based RM Plc. A leading supplier of technology and resources to the education sector, RM India helps deliver great education products and services that help teachers to teach and learners to learn. Our mission is to achieve growth by improving life chances of people. At RM India, we are driven by the potential of our business to touch lives and shape the future. RM Plc have been pioneers of education technology since 1973. We provide technology and resources to the education sector supporting over 10 million students around the world. We work with 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes worldwide. RM is a leading supplier of technology and resources to the education sector, supporting schools, teachers, and pupils across the globe. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification, we partner with schools, examination boards, central governments and other professional institutions, to enrich the lives of learners. RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and TTS (Education Resources). Visit us here to find out more: www.rmindia.co.in Responsibilities: Application Support (Must have) Extensive knowledge in troubleshooting web applications hosted in IIS or Apache. Should be able to replicate the issues raised by customers with available information. Deep dive into the issue to find RCA in given SLAs. Troubleshot both functional issues as well as performance issues in the applications. Proactively analyze the events logs and prevent any potential issues from happening. Database - MS SQL / Postgre SQL(Must have) Expert knowledge in writing complex sql queries in ms sql server or postgresql. Should be able to troubleshoot complex stored procedures, functions etc. Troubleshoot performance issues in DB server. Create custom sql queries to work around issues, bulk update data, purge data etc. Monitoring – Azure Monitor, Cloud watch, Grafana, Ops genie (Must have) Should be acknowledging alerts triggered from various monitoring solutions and resolve them. Knowledge in creating or optimizing alerts is good to have. Also analyze logs from Azure Application Insights or tools like sumologic. Ticketing tools – ServiceNow / Jira (Must have) Experience in ticket management. Create, update and triage tickets. Maintain ticket SLAs. Cloud – Azure / AWS (Desired) Hands on experience is maintaining/troubleshooting azure/aws services. Windows/Linux VM basic level administration such as upscale/downscale, start/stop, ssh, troubleshoot logs, check disk spaces etc. Basic administration of Azure SQL or Postgres RDS clusters, performance monitoring, troubleshooting. Maintaining secrets. Storage account/S3 management activities. Basics of IAM administration. Troubleshoot issues of applications hosted in AKS/ECS clusters. Service bus queue troubleshooting. Deployment – Azure Devops / Gitlab (Good to have ) Deploying applications using existing deployment pipelines. Troubleshoot deployment failures. Scripting – Power shell / Shell (Good to have) Knowledge in writing scripts to automate tasks, setup workarounds. Experience: Exp:-5 +yrs Mandatory skillset:-Azure Cloud, MS SQL, Application Support and Infrastructure Maintenance