Yes Bank is a private sector bank in India offering a range of banking products and services to corporate and retail customers.
Nellore
INR 2.0 - 4.0 Lacs P.A.
Work from Office
Full Time
= Job description Acquisition of Quality CASA (Current Account & Saving Account) Accounts- Qualified & Activated NTB CASA Accounts (In Nos.) Acquisition of Quality Higher CASA variants-Acquisition of Qualified and Activated Higher CASA variants Acquisition of CASA Values-CASA AMB acquired in accounts sourced during the month (In Rs) Revenue Acquisition- Cross sell of Life Insurance products, MF, Gold, Trade/FX, Assets products Maintaining good relationship with the customers Complete adherence to Yes Personality guidelines Compliant towards KYC and all operational risk Comply with Banks policies and processes Ensure timely escalation of issues impacting business and appropriate solutions to address the concerns Ensure safety and security of Bank and customer's assets Ensure timely submission of MIS reports Location - Guntur , Ongole , Kurnool Interested candidates can directly share cv on manisha.joshi.ext@yesbank.in.
Surat
INR 8.0 - 13.0 Lacs P.A.
Work from Office
Full Time
The role holder is responsible for meeting the target assigned for the portfolio and vendor managed. Key responsibilities include achievement of set targets along with 100% process adherence. Collection Manager/ Agency Manager to ensure that the vendor adheres to the regulatory norms & process requirements which have been communicated as a part of COC/ agreement during empanelment. Ensure 100% allocation of the portfolio allocated for field coverage & payment follow up Ensure adequate workforce is deployed by the vendor for field coverage of accounts allocated across pin codes/ geographies Field workforce has to be DRA Certified as per regulatory norms All resources managing YBL portfolio have to have valid YBL ID cards & receipt books issued All payments collected on field to be deposited/ applied within the TAT Timely communication on targets across portfolio parameters of resolution, rollback & normalization to Agency proprietor & agency manager Ensure achievement of Resolution, Rollback/ Normalization targets assigned on the portfolio allocated are achieved Timely submission of used receipts & ensuring payment application within the approved TAT. Receipt reconciliation to be done within the approved cut off date Start of month audits to be conducted to ensure 100% process adherence. Any abbreviations to be reported to location head/ RCM as appropriate Field follow up to be updated in DCR & trails to be sent to Central Team for updation in V+ for all cases referred/ allocated Communication on pickups for accounts where pickups have been generated Ensure vendor payouts are timely raised & commission is subsequently paid to vendors Agency to operate within the regulatory framework with 100% compliance of regulatory norms Direct field follow up on difficult cases by Agency Manager along with agency proprietor/ agency supervisor for personal traction of high risk accounts. Ensure necessary investigation of complaints received across channels are shared post necessary review to prevent any reputational/ financial loss for the Bank. Identify & recommend cases where Legal recourses need to be sought & ensure legal coverage of all accounts allocated as appropriate Ensure regular exchange with agency proprietor on key deliverables & process norms on any variance/ process gap Ensure quality resources are hired & deployed by agency proprietor on YBL portfolio Ensure regular agency visits & review with field team Ensure there is no financial/ non-financial exchange with any third party (customer/ agency resources etc) All communication to the agencies to be sent only on registered email id Ensure all customer interactions are updated in DCR for future reference Ensure all customer issues involving judicial bodies are highlighted to all internal stake holders (Legal/ Compliance) Ensure rightful representation of the Bank in any customer/ third party interaction Timely closure of receipt reconciliation & providing confirmation on data destruction Minimum Qualification : Bachelors degree in any field Master’s degree preferred Experience : Minimum of 2 years of work experience in collections
Visakhapatnam
INR 2.0 - 4.0 Lacs P.A.
Work from Office
Full Time
= Job description Acquisition of Quality CASA (Current Account & Saving Account) Accounts- Qualified & Activated NTB CASA Accounts (In Nos.) Acquisition of Quality Higher CASA variants-Acquisition of Qualified and Activated Higher CASA variants Acquisition of CASA Values-CASA AMB acquired in accounts sourced during the month (In Rs) Revenue Acquisition- Cross sell of Life Insurance products, MF, Gold, Trade/FX, Assets products Maintaining good relationship with the customers Complete adherence to Yes Personality guidelines Compliant towards KYC and all operational risk Comply with Banks policies and processes Ensure timely escalation of issues impacting business and appropriate solutions to address the concerns Ensure safety and security of Bank and customer's assets Ensure timely submission of MIS reports Location - Guntur , Ongole , Kurnool Interested candidates can directly share cv on manisha.joshi.ext@yesbank.in.
Rajahmundry, Vizianagaram
INR 4.0 - 7.5 Lacs P.A.
Work from Office
Full Time
Job Title Relationship Manager YES Premia/YES FIRST Management Band Junior Management KEY RESPONSIBILITIES/ ACCOUNTABILITIES Core Responsibilities Relationship Management : Managing the banking and investments relationship and responsible for overall growth of Liabilities & Investment business from branch/retail customers Develop, manage, and expand customer relationships by providing service level which exceeds client expectations of most important customer segment Identify current and potential relationship with additional revenue potential and grow business volumes for larger share of customer wallet Generating Incremental Business Sales targets spread across liabilities, retail assets, business banking, forex, cards, investments etc Proactively sell the full range of consumer and commercial product to current and potential Relationships Increase CASA balance in allocated portfolio either through Deepening or Acquisition Driving higher product and channel penetration to deepen mapped relationships and to increase customer relationship value with the bank Customer Engagement: Ensuring portfolio quality by regularly engaging with each mapped relationship and maintaining the desired relationship values Face to the client and First person Responsible for service and sales satisfaction of mapped clients Investments To analyze financial needs of the customers and offer appropriate product with utmost transparency Driving revenue business to generate fee income through products like mutual funds, investments and insurance Audit & Compliance Adherence to the Banks policy on acquisition/BSA/KYC etc as well as compliance requirements of regulatory authorities (RBI/SEBI/AMFI/IRDA, etc) Self- Management Responsibilities Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are monitored and achieved during the course of the year. Takes ownership of his/her own learning agenda by identifying development needs in consultation with the reporting manager and working towards bridging the gaps through various means which go beyond just training. Understands the competencies relevant to his/her role, and works towards displaying as well as developing these effectively. Keeps abreast of relevant professional/industry developments, new techniques and current issues through continued education and professional networks. Risk and Internal Control Responsibilities Follows risk policy and processes to mitigate the operational, regulatory, financial, informational, reputational and audit risks as instructed by the departmental manager. Executes the established internal control systems and compiles relevant information for departmental audits, as necessary. KNOWLEDGE & EXPERIENCE Minimum Qualifications Bachelors degree
Rajahmundry, Vizianagaram
INR 2.0 - 4.25 Lacs P.A.
Work from Office
Full Time
Job description Acquisition of Quality CASA (Current Account & Saving Account) Accounts- Qualified & Activated NTB CASA Accounts (In Nos.) Acquisition of Quality Higher CASA variants-Acquisition of Qualified and Activated Higher CASA variants Acquisition of CASA Values-CASA AMB acquired in accounts sourced during the month (In Rs) Revenue Acquisition- Cross sell of Life Insurance products, MF, Gold, Trade/FX, Assets products Maintaining good relationship with the customers Complete adherence to Yes Personality guidelines Compliant towards KYC and all operational risk Comply with Banks policies and processes Ensure timely escalation of issues impacting business and appropriate solutions to address the concerns Ensure safety and security of Bank and customer's assets Ensure timely submission of MIS reports
Hyderabad
INR 2.0 - 4.0 Lacs P.A.
Work from Office
Full Time
= Job description Acquisition of Quality CASA (Current Account & Saving Account) Accounts- Qualified & Activated NTB CASA Accounts (In Nos.) Acquisition of Quality Higher CASA variants-Acquisition of Qualified and Activated Higher CASA variants Acquisition of CASA Values-CASA AMB acquired in accounts sourced during the month (In Rs) Revenue Acquisition- Cross sell of Life Insurance products, MF, Gold, Trade/FX, Assets products Maintaining good relationship with the customers Complete adherence to Yes Personality guidelines Compliant towards KYC and all operational risk Comply with Banks policies and processes Ensure timely escalation of issues impacting business and appropriate solutions to address the concerns Ensure safety and security of Bank and customer's assets Ensure timely submission of MIS reports Location - Guntur , Ongole , Kurnool Interested candidates can directly share cv on manisha.joshi.ext@yesbank.in.
Noida
INR 8.0 - 18.0 Lacs P.A.
Work from Office
Full Time
Core Responsibilities: Market Assessment and Business Development Conducts market research to understand consumers, competition and current market conditions to help identify new business opportunities. Participates as and when required in meetings with key customers, promoters, prospective customers to understand customer needs and use that information to propose possible solutions. Works towards maintaining and enhancing relationships with key customer accounts and prospective customers to ensure business continuity and growth. Leverages opportunities to manage complex relationships independently, under the overall supervision of Senior Relationship Managers/Team Leaders. Revenue Generation Identifies new sales opportunities and leveraging a knowledge sector driven relationship approach to enhance sales and revenue generation through new and existing customers for achievement of established targets and objectives. Targets product/ industry specific business opportunities leading to achievement of the budget and ensures seamless coordination between customer & relationship manager. Portfolio Management and Deal Structuring Works independently and under the supervision of Senior Relationship Managers/Team leaders in structuring and restructuring of deals to ensure they effectively address the clients financial requirement. Conducts research and collates necessary data for preparing credit proposals in line with customer requirements. Coordinates with CAD and other relevant stakeholders to ensure proposals/ approvals are approved and followed up in an efficient and timely manner. Credit Appraisal Credit Assessment and CAM preparation through detailed analysis Works in close coordination with key stakeholders from Risk Management to ensure adherence to established credit guidelines. Documentation and Compliance Completes all documentation and CRM updation to ensure adherence to established guidelines and maintenance of highest quality standards of documentation, client communication, process compliance. Works in close coordination with relevant BUs to ensure smooth and quick turnaround of transactions as and when required. Self-Management Responsibilities Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are monitored and achieved during the course of the year. Takes ownership of his/her own learning agenda by identifying development needs in consultation with the reporting manager and working towards bridging the gaps through various means which go beyond just training. Understands the competencies relevant to his/her role and works towards displaying as well as developing these effectively. Keeps abreast of relevant professional/industry developments, new techniques and current issues through continued education and professional networks. Risk and Internal Control Responsibilities Follows risk policy and processes to mitigate the operational, regulatory, financial, informational, reputational and audit risks as instructed by departmental manager. Executes the established internal control systems and compiles the relevant information for departmental audits, as necessary. SECTION IV: KEY INTERACTIONSKey Internal InteractionsPurpose of Interaction Risk Management For coordinating on aspects related to risk management in various deals on a monthly basis to ensure adherence to risk and regulatory framework/ guidelines CMS For coordinating on all technology related aspects related to client interface CAD For coordinating the issue of FL and understanding the changes needed in CAM TBG For ensuring that customer have smooth transaction experience Key External InteractionsPurpose of Interaction Customers For building and maintaining relationships, seek out new business opportunities and understanding the financial needs of the customer to provide suitable solutions SECTION V: KNOWLEDGE & EXPERIENCEKNOWLEDGEMinimum Qualifications Masters degree: CA/MBA/PGDM Professional Certifications N/A Language Skills Written and spoken English is essential Knowledge of local language in regional markets is beneficial EXPERIENCEYears of Experience A minimum of 0-5 years of relevant experience with at least 0-3 years in a similar role Nature of Experience Prior experience in BFSI sector/General industry in Relationship managers role or prior experience as Credit Analyst in financial services industry with a zeal for relationship management SECTION VI: COMPETENCIES & KEY PERFORMANCE INDICATORSBEHAVIORAL COMPETENCIESCore CompetenciesCompetency NameBehaviors Customer Focus Listens to and demonstrates an understanding of customers stated and unstated needs Delivers customer value through timely and quality execution of tailored customer solutions Develops an understanding of problems and employs existing or new methods to find solutions Professional Entrepreneurship Takes proactive and constructive action at work with little or no direction from others Displays responsibilities for problems, initiatives and tasks that lie within the domain of own role Drive for Results Seeks to understand the rationale for key decisions and understands implication for own role / action Displays a sense of urgency to deliver outcomes as per stated timelines Reacts to challenges by displaying optimistic demeanor Influence and Impact Uses simple persuasion techniques to achieve the desired result / action / commitment from others Responds to stated requirements of internal / external stakeholders by keeping a solution oriented mindset Quality Focus Ensures adherence to quality standards in work / service delivery, identifies opportunity for improvement in routine course of work Adherence to laid down system and procedures and identifies opportunities to enhance efficiency in own sphere of work through incremental improvement Leadership CompetenciesCompetency NameOn Behaviors N/A N/A N/A N/A N/A N/A TECHNICAL COMPETENCIES Technical Competencies Strong communication skills (Written and verbal) Ability to penetrate markets, generate new to bank customers and enhance existing relationships Knowledge of designated products such as Asset Business, Savings Account, Current Account, Term Deposit etc. Ability to understand customer behavior Section VII: AUTHORIZATIONDocumented by Date Reviewer Date Approver Date
New Delhi, Gurugram, Delhi / NCR
INR 8.0 - 12.0 Lacs P.A.
Work from Office
Full Time
The role holder is responsible for managing .. Strategic/ Managerial Responsibilities Driving initiatives for Retail Trade / Forex business in the assigned geography / assigned branches. Maximize revenues and customer base from focus segments such as EXIM, Travel and Tourism etc. Product/process initiatives in the region to increase customer acquisition / enhancement/increment in wallet share Joint scoping with branches for mapping opportunity in focus and opportunity segments. Structuring product/pricing requirements for specific catchments / customer groups basis identified opportunity Joint visits to customers with branch RMs for product structuring / relationship deepening. Drive B-B-C opportunities with the help of local leadership Core Responsibilities Earmarking key focus branches within the geography in terms of current account & trade forex business, under consultation with regional leadership. Continuous interaction with branches / leadership to ensure that business focus is maintained, and key identified branches are visited at regular intervals Audit efficiency of working model / sales process in key branches and highlight gaps to management for corrective action. Monitoring key accounts in the region for revenues & value growth and cross sell opportunities. Handholding newly joined resources in CA model branches with relevant information in terms of product features & service capability. People Management or Self-Management Responsibilities Regular Training of resources on products, processes, competition benchmarking within the Trade / Forex domain Drive marketing initiatives in respective catchment for brand building / acquisition/balance & revenue build-up Planning local contests and promos, events for prospective customer meet, trade-forex centric association meetings for Regions in consultation with regional leadership Extend support to branches by assisting in various queries relating to product, process, marketing, and clarifications from Audit etc. Provide inputs to central product team on Segmentation and market sizing for current account & trade forex business at a catchment level
Noida
INR 12.0 - 22.0 Lacs P.A.
Work from Office
Full Time
Roles and responsibilities: Creating and monitoring advances/investment asset books through lending to NBFC segment borrowers in west region (Maharashtra, Gujrat, Goa, MP) Preparing Credit Appraisal Memos for NBFC segment borrowers with detailed financial/credit analysis, presenting the proposals and arranging facility approvals from relevant sanctioning authorities. Sourcing of New to Bank/New to Credit clients for Bank throughout the year in the west region Liability generation from NBFC/Fintech segment clients through cross-sell in the form of CASA Accounts, CMS services, FD creation, Forex, Cards, salary accounts, etc. Frequent client meetings for credit monitoring, gathering client/market information Required: Good understanding of Credit, financial analysis, credit documentation, NBFC market and related regulations/conventions. Candidate having experience in managing relationships of NBFCs/FIs in other Bank/large NBFCs. Avoid candidates working in NBFC Treasuries. High on communication skills to manage good relationship with internal as well as external stakeholders and get the work done.
Gurugram, Chennai, Delhi / NCR
INR 5.0 - 13.0 Lacs P.A.
Work from Office
Full Time
Strategic/ Managerial Responsibilities Driving initiatives for Retail Trade / Forex business in the assigned geography / assigned branches. Maximize revenues and customer base from focus segments such as EXIM, Travel and Tourism etc. Product/process initiatives in the region to increase customer acquisition / enhancement/increment in wallet share. Joint scoping with branches for mapping opportunity in focus and opportunity segments. Structuring product/pricing requirements for specific catchments / customer groups basis identified opportunity. Joint visits to customers with branch RMs for product structuring / relationship deepening. Drive B-B-C opportunities with the help of local leadership. Core Responsibilities Earmarking key focus branches within the geography in terms of current account & trade forex business, under consultation with regional leadership. Continuous interaction with branches / leadership to ensure that business focus is maintained, and key identified branches are visited at regular intervals Audit efficiency of working model / sales process in key branches and highlight gaps to management for corrective action. Monitoring key accounts in the region for revenues & value growth and cross sell opportunities. Handholding newly joined resources in CA model branches with relevant information in terms of product features & service capability.
Bangalore Rural, Bengaluru
INR 12.0 - 22.0 Lacs P.A.
Work from Office
Full Time
Core Responsibilities: Market Assessment and Business Development Conducts market research to understand consumers, competition and current market conditions to help identify new business opportunities. Participates as and when required in meetings with key customers, promoters, prospective customers to understand customer needs and use that information to propose possible solutions. Works towards maintaining and enhancing relationships with key customer accounts and prospective customers to ensure business continuity and growth. Leverages opportunities to manage complex relationships independently, under the overall supervision of Senior Relationship Managers/Team Leaders. Revenue Generation Identifies new sales opportunities and leveraging a knowledge sector driven relationship approach to enhance sales and revenue generation through new and existing customers for achievement of established targets and objectives. Targets product/ industry specific business opportunities leading to achievement of the budget and ensures seamless coordination between customer & relationship manager. Portfolio Management and Deal Structuring Works independently and under the supervision of Senior Relationship Managers/Team leaders in structuring and restructuring of deals to ensure they effectively address the clients financial requirement. Conducts research and collates necessary data for preparing credit proposals in line with customer requirements. Coordinates with CAD and other relevant stakeholders to ensure proposals/ approvals are approved and followed up in an efficient and timely manner. Credit Appraisal Credit Assessment and CAM preparation through detailed analysis Works in close coordination with key stakeholders from Risk Management to ensure adherence to established credit guidelines. Documentation and Compliance Completes all documentation and CRM updation to ensure adherence to established guidelines and maintenance of highest quality standards of documentation, client communication, process compliance. Works in close coordination with relevant BUs to ensure smooth and quick turnaround of transactions as and when required. Self-Management Responsibilities Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are monitored and achieved during the course of the year. Takes ownership of his/her own learning agenda by identifying development needs in consultation with the reporting manager and working towards bridging the gaps through various means which go beyond just training. Understands the competencies relevant to his/her role and works towards displaying as well as developing these effectively. Keeps abreast of relevant professional/industry developments, new techniques and current issues through continued education and professional networks. Risk and Internal Control Responsibilities Follows risk policy and processes to mitigate the operational, regulatory, financial, informational, reputational and audit risks as instructed by departmental manager. Executes the established internal control systems and compiles the relevant information for departmental audits, as necessary. SECTION IV: KEY INTERACTIONSKey Internal InteractionsPurpose of Interaction Risk Management For coordinating on aspects related to risk management in various deals on a monthly basis to ensure adherence to risk and regulatory framework/ guidelines CMS For coordinating on all technology related aspects related to client interface CAD For coordinating the issue of FL and understanding the changes needed in CAM TBG For ensuring that customer have smooth transaction experience Key External InteractionsPurpose of Interaction Customers For building and maintaining relationships, seek out new business opportunities and understanding the financial needs of the customer to provide suitable solutions SECTION V: KNOWLEDGE & EXPERIENCEKNOWLEDGEMinimum Qualifications Masters degree: CA/MBA/PGDM Professional Certifications N/A Language Skills Written and spoken English is essential Knowledge of local language in regional markets is beneficial EXPERIENCEYears of Experience A minimum of 0-5 years of relevant experience with at least 0-3 years in a similar role Nature of Experience Prior experience in BFSI sector/General industry in Relationship managers role or prior experience as Credit Analyst in financial services industry with a zeal for relationship management SECTION VI: COMPETENCIES & KEY PERFORMANCE INDICATORSBEHAVIORAL COMPETENCIESCore CompetenciesCompetency NameBehaviors Customer Focus Listens to and demonstrates an understanding of customers stated and unstated needs Delivers customer value through timely and quality execution of tailored customer solutions Develops an understanding of problems and employs existing or new methods to find solutions Professional Entrepreneurship Takes proactive and constructive action at work with little or no direction from others Displays responsibilities for problems, initiatives and tasks that lie within the domain of own role Drive for Results Seeks to understand the rationale for key decisions and understands implication for own role / action Displays a sense of urgency to deliver outcomes as per stated timelines Reacts to challenges by displaying optimistic demeanor Influence and Impact Uses simple persuasion techniques to achieve the desired result / action / commitment from others Responds to stated requirements of internal / external stakeholders by keeping a solution oriented mindset Quality Focus Ensures adherence to quality standards in work / service delivery, identifies opportunity for improvement in routine course of work Adherence to laid down system and procedures and identifies opportunities to enhance efficiency in own sphere of work through incremental improvement Leadership CompetenciesCompetency NameOn Behaviors N/A N/A N/A N/A N/A N/A TECHNICAL COMPETENCIES Technical Competencies Strong communication skills (Written and verbal) Ability to penetrate markets, generate new to bank customers and enhance existing relationships Knowledge of designated products such as Asset Business, Savings Account, Current Account, Term Deposit etc. Ability to understand customer behavior Section VII: AUTHORIZATIONDocumented by Date Reviewer Date Approver Date
Bengaluru
INR 8.0 - 12.0 Lacs P.A.
Work from Office
Full Time
The role holder is responsible for managing .. Strategic/ Managerial Responsibilities Driving initiatives for Retail Trade / Forex business in the assigned geography / assigned branches. Maximize revenues and customer base from focus segments such as EXIM, Travel and Tourism etc. Product/process initiatives in the region to increase customer acquisition / enhancement/increment in wallet share Joint scoping with branches for mapping opportunity in focus and opportunity segments. Structuring product/pricing requirements for specific catchments / customer groups basis identified opportunity Joint visits to customers with branch RMs for product structuring / relationship deepening. Drive B-B-C opportunities with the help of local leadership Core Responsibilities Earmarking key focus branches within the geography in terms of current account & trade forex business, under consultation with regional leadership. Continuous interaction with branches / leadership to ensure that business focus is maintained, and key identified branches are visited at regular intervals Audit efficiency of working model / sales process in key branches and highlight gaps to management for corrective action. Monitoring key accounts in the region for revenues & value growth and cross sell opportunities. Handholding newly joined resources in CA model branches with relevant information in terms of product features & service capability. People Management or Self-Management Responsibilities Regular Training of resources on products, processes, competition benchmarking within the Trade / Forex domain Drive marketing initiatives in respective catchment for brand building / acquisition/balance & revenue build-up Planning local contests and promos, events for prospective customer meet, trade-forex centric association meetings for Regions in consultation with regional leadership Extend support to branches by assisting in various queries relating to product, process, marketing, and clarifications from Audit etc. Provide inputs to central product team on Segmentation and market sizing for current account & trade forex business at a catchment level
Pune
INR 4.0 - 9.0 Lacs P.A.
Work from Office
Full Time
The role holder is responsible for meeting the target assigned for the portfolio and vendor managed. Key responsibilities include achievement of set targets along with 100% process adherence. Collection Manager/ Agency Manager to ensure that the vendor adheres to the regulatory norms & process requirements which have been communicated as a part of COC/ agreement during empanelment. Ensure 100% allocation of the portfolio allocated for field coverage & payment follow up Ensure adequate workforce is deployed by the vendor for field coverage of accounts allocated across pin codes/ geographies Field workforce has to be DRA Certified as per regulatory norms All resources managing YBL portfolio have to have valid YBL ID cards & receipt books issued All payments collected on field to be deposited/ applied within the TAT Timely communication on targets across portfolio parameters of resolution, rollback & normalization to Agency proprietor & agency manager Ensure achievement of Resolution, Rollback/ Normalization targets assigned on the portfolio allocated are achieved Timely submission of used receipts & ensuring payment application within the approved TAT. Receipt reconciliation to be done within the approved cut off date Start of month audits to be conducted to ensure 100% process adherence. Any abbreviations to be reported to location head/ RCM as appropriate Field follow up to be updated in DCR & trails to be sent to Central Team for updation in V+ for all cases referred/ allocated Communication on pickups for accounts where pickups have been generated Ensure vendor payouts are timely raised & commission is subsequently paid to vendors Agency to operate within the regulatory framework with 100% compliance of regulatory norms Direct field follow up on difficult cases by Agency Manager along with agency proprietor/ agency supervisor for personal traction of high risk accounts. Ensure necessary investigation of complaints received across channels are shared post necessary review to prevent any reputational/ financial loss for the Bank. Identify & recommend cases where Legal recourses need to be sought & ensure legal coverage of all accounts allocated as appropriate Ensure regular exchange with agency proprietor on key deliverables & process norms on any variance/ process gap Ensure quality resources are hired & deployed by agency proprietor on YBL portfolio Ensure regular agency visits & review with field team Ensure there is no financial/ non-financial exchange with any third party (customer/ agency resources etc) All communication to the agencies to be sent only on registered email id Ensure all customer interactions are updated in DCR for future reference Ensure all customer issues involving judicial bodies are highlighted to all internal stake holders (Legal/ Compliance) Ensure rightful representation of the Bank in any customer/ third party interaction Timely closure of receipt reconciliation & providing confirmation on data destruction
Navi Mumbai
INR 10.0 - 19.0 Lacs P.A.
Work from Office
Full Time
Please find below the JD for the Area Collection Manager-Wheels Role: The key responsibility of a State Manager is achievement of key deliverables across all portfolio indicators like 30+, 90+, GCL, NCL & Recoveries for his location. Inside of this goal, the location manager builds & manages collections infrastructure for the location including field agencies, TC agencies, skip tracing agencies, legal firms. He/ she needs to ensure delivery of financial results for the location for the entire cards portfolio. Man power planning to ensure all geographies with adequate portfolio size is manned with bank staff. Necessary infrastructure wrt. vendor presence, field workforce to be ascertained prior to allocation of portfolio. Field workforce has to be DRA Certified & collection managers/ vendors to strictly work within the regulatory workforce Regular feedback to Policy, Credit & Underwriting on delinquency trend in newly opened markets Ensure achievement of targets across all key indicators like flow rates, 30+, 90+, NCL & Recoveries Timely communication on targets across portfolio parameters of resolution, rollback & normalization to Collection Managers Identify & highlight accounts which have specific trends wrt frauds, incorrect sourcing & recommend necessary policy corrections. Ensure 100% process adherence to all process norms laid down by the bank. Recommend process related changes to ensure water tight” workflow wrt complainec of regulatory mandates. Ensure all the collection managers share, update & document DCR. Conduct reviews basi the DCR trails across buckets. Engage with customers, collection managers for joint follow up on difficult accounts & ensure legal recourse is taken as appropriate. Ensure necessary investigation of complaints received across channels is shared post necessary review to prevent any reputational/ financial loss for the Bank. Ensure regular exchange with bank officers & agency proprietor on key deliverables & process norms on any variance/ process gap Ensure timely hiring of quality resources on YBL roles to effectively manage YBL portfolio Ensure regular agency visits & review with field team Ensure there is no financial/ non-financial exchange with any third party (customer/ agency resources etc) by any of the bank officers/ collection managers Conduct surprise audit on vendor premise Ensure all customer issues involving judicial bodies are highlighted to all internal stake holders (Legal/ Compliance) Ensure rightful representation of the Bank in any customer/ third party interaction
Navi Mumbai
INR 4.0 - 9.0 Lacs P.A.
Work from Office
Full Time
The role holder is responsible for meeting the target assigned for the portfolio and vendor managed. Key responsibilities include achievement of set targets along with 100% process adherence. Collection Manager/ Agency Manager to ensure that the vendor adheres to the regulatory norms & process requirements which have been communicated as a part of COC/ agreement during empanelment. Ensure 100% allocation of the portfolio allocated for field coverage & payment follow up Ensure adequate workforce is deployed by the vendor for field coverage of accounts allocated across pin codes/ geographies Field workforce has to be DRA Certified as per regulatory norms All resources managing YBL portfolio have to have valid YBL ID cards & receipt books issued All payments collected on field to be deposited/ applied within the TAT Timely communication on targets across portfolio parameters of resolution, rollback & normalization to Agency proprietor & agency manager Ensure achievement of Resolution, Rollback/ Normalization targets assigned on the portfolio allocated are achieved Timely submission of used receipts & ensuring payment application within the approved TAT. Receipt reconciliation to be done within the approved cut off date Start of month audits to be conducted to ensure 100% process adherence. Any abbreviations to be reported to location head/ RCM as appropriate Field follow up to be updated in DCR & trails to be sent to Central Team for updation in V+ for all cases referred/ allocated Communication on pickups for accounts where pickups have been generated Ensure vendor payouts are timely raised & commission is subsequently paid to vendors Agency to operate within the regulatory framework with 100% compliance of regulatory norms Direct field follow up on difficult cases by Agency Manager along with agency proprietor/ agency supervisor for personal traction of high risk accounts. Ensure necessary investigation of complaints received across channels are shared post necessary review to prevent any reputational/ financial loss for the Bank. Identify & recommend cases where Legal recourses need to be sought & ensure legal coverage of all accounts allocated as appropriate Ensure regular exchange with agency proprietor on key deliverables & process norms on any variance/ process gap Ensure quality resources are hired & deployed by agency proprietor on YBL portfolio Ensure regular agency visits & review with field team Ensure there is no financial/ non-financial exchange with any third party (customer/ agency resources etc) All communication to the agencies to be sent only on registered email id Ensure all customer interactions are updated in DCR for future reference Ensure all customer issues involving judicial bodies are highlighted to all internal stake holders (Legal/ Compliance) Ensure rightful representation of the Bank in any customer/ third party interaction Timely closure of receipt reconciliation & providing confirmation on data destruction
Gurugram
INR 7.0 - 16.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities Acquisition of NewtoBank MSME relationships through the CRM and Knowledge Banking approach. Regularly Engage with colleagues in Branch Banking, MSME Associations Office Bearers which shall help in meeting Min. 2 MSME Clients on daily basis. Build Asset Book by extending Working Capital Facilities and Term Loans to MSME Clients Build Liability Book comprising of Current Accounts, Saving Accounts and Fixed Deposits by offering various Trade and Transaction products like Cash Management Services, Trade and Treasury Products. Enhance Book Profitability and Client stickiness by consistently seeking an opportunity to expand share of wallet of the customer base through Cross Sell of POS (Merchants) Machines, Salary Accounts for employees, Insurance (both Life and Non-Life) and various other Wealth Management Products Collaborate with the Risk, Operations and service teams to ensure delivering better TAT of Loans delivery and smooth on-boarding of the client Meeting the Targets - Both in respect of bottom line as well as top line by constantly enhancing the Productivity. Preferred candidate profile RMs having 2-3 years Working Capital experience in SME having turnover of 25-250 Cr or Credit Analyst handling SME from Banks
Ahmedabad
INR 5.0 - 15.0 Lacs P.A.
Work from Office
Full Time
Job description Acquisition of New toBank MSME relationships through the CRM and Knowledge Banking approach. Regularly Engage with colleagues in Branch Banking, MSME Associations Office Bearers which shall help in meeting Min. 2 MSME Clients on daily basis. Build Asset Book by extending Working Capital Facilities and Term Loans to MSME Clients Build Liability Book comprising of Current Accounts, Saving Accounts and Fixed Deposits by offering various Trade and Transaction products like Cash Management Services, Trade and Treasury Products. Enhance Book Profitability and Client stickiness by consistently seeking an opportunity to expand share of wallet of the customer base through Cross Sell of POS (Merchants) Machines, Salary Accounts for employees, Insurance (both Life and Non-Life) and various other Wealth Management Products Collaborate with the Risk, Operations and service teams to ensure delivering better TAT of Loans delivery and smooth on-boarding of the client Meeting the Targets - Both in respect of bottom line as well as top line by constantly enhancing the Productivity.
Hyderabad
INR 1.75 - 2.25 Lacs P.A.
Work from Office
Full Time
Interview Date: 13th May 2025 Interview Time: 11AM to 1PM Interview Venue: YES Bank, 1st Floor, Mayank Towers, Somajiguda, Raj Bhavan Road, Somajiguda, Hyderabad, Telangana 500082 Role - HR Support Executive (Third Party Payroll) Role & responsibilities Overseeing the end-to-end recruitment process , from job posting to seamless onboarding for new employees Handling the process from Shortlisting to Onboarding Posting job requirements on job boards, screening, and shortlisting entry-level profiles. Involved in the onboarding of new hires which includes preparing their Employment Contracts, Induction, and generating a record of new hires in the HR system. Handling escalations/inquiries in a timely manner. Generating offer letters, transfers, Location Changes, Reporting Manager changes, and Designation Changes in the system (Darwin Box). Processing the relocation invoices for transfer and new joiners cases. Resolving employees' and candidates' queries as and when arise. Managing and coordinating queries on the Case management tool and creating HR tickets. Maintaining confidentiality and ensuring the security of personal and company data are in accordance with legislative guidelines, company policies, and procedures. Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior-level HR staff or management. Maintains the integrity and confidentiality of human resource files and records. Support all internal and external HR-related inquiries or requests. Maintain digital and electronic records of employees. Assist with the recruitment process by identifying candidates, performing reference checks, and issuing employment contracts. Qualification Requirement - Graduate/ Post Graduate Location - Somajiguda, Hyderabad
Hyderabad, Bengaluru
INR 7.0 - 11.0 Lacs P.A.
Work from Office
Full Time
KEY RESPONSIBILITIES/ ACCOUNTABILITIES Strategic/ Managerial Responsibilities Building a focus towards investment X-sell among RM population & Building on Investment penetration of HNI clients Moving towards an advisory model on wealth products for HNIs by offering structures across platforms including alternate products Core Responsibilities Ensuring RM activation & focus on investment products. Going on Joint meetings to build volumes along with new to investment penetration of the portfolio Ensuring 100%complaince of regulatory matters including EUIN & NISM within timelines Training RMs & building knowledge levels through training /workshops/in coordination with partner teams People Management or Self-Management Responsibilities Overall building on AUM by growing investment book of the bank and ensuring one stop platform for managing client investments across wealth products/platforms Inculcating client risk profiling before reviewing client portfolios & making recommendations and ensuring portfolio rebalancing basis needs of client Risk and Internal Control Responsibilities 100% of certification to be driven
Kochi
INR 15.0 - 25.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities The candidate would be responsible for driving and achievingTPDfee numbers for particular region. He will manage it with various life insurance general insurance, investment and ysl partners and their manpower. He will engage and drive Branch banking team likeRH, CH, BM, RM, PB , SO, 1. Proliferation of Insurance and investment business in the region 2. Driving various sales related initiative like RNR, productivity equation etc 3. Driving Branch banking team including sellers and leaders towards desired fee objective and productivity equations. 4. Coordinating with and monitoring partners (insurance, investment, ysl) manpower for creating synergies between branch banking team and partner;s team. 5. Setting monthly goals on above-mentioned products, creating a execution plan for various product line. Ideal candidate should have Worked in bancassurance ecosystem in sales function, having an interest towards investment and broking products but we can also look at some one who has worked as a channel manager in any bank where job involves influencing stakeholders without direct reporting.
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