Senior Business Analyst

Summary

Description

Summary of This Role

Qualification/ Experience

• A holder of a Regular Bachelor’s degree or greater.
• Total experience: 5+ years.
• Experience as Business Analyst, Product Owner, or similar experience interfacing between a business and a development group
  

Normal business Timings

• 11:30 am to 8 30 pm IST
  

Essential Tech-BA Experience

• Experience in interacting with the Clients
• Business Analyst Experience in understanding Client requirement and create low level code logics along with flows.
• Postman, API Testing and Integrating APIs into enterprise applications
• Knowledge of relation and non-relational databases.
• Knowledge of cloud based platforms such as AWS or GCP
• Understanding of user experience, user centered design and responsive web design
• Well versed with Requirement elicitation , Requirement grooming, Sprint Backlog management and Estimations in Agile environment
• Able to debug independently, able to debug UI issues
  

Essential Other Experience

• Strong experience of working with the US teams.
• Proficient in English, good oral and written communication skills
• MS Office & Flowcharting - Word, Excel, PowerPoint, Visio. Familiar with several common drawing techniques using Visio or UML
• Subject matter expert on all things – represent product process, product organization and product escalations
• Drive for process improvement and design.
• Ability to work with precision on multiple projects under rigorous deadlines, and extended daily schedules when necessary, while working both independently and as part of a team.
• Positive attitude under pressure, outgoing, approachable and proactive and the ability to elicit cooperation from a wide variety of sources
• Self-Driven and extremely autonomous
• Creates various training materials and trains various teams
• Flexible in work timings. May need to work in odd hours or weekends occassionally eg. early / late, weekends etc.
• Understanding of the architecture and application design.
• Quick Issue Identification/Resolution
• Commitment to excellence
• Excellent customer service skills. Understands external and internal customer expectations
• Ability to think logically/analytically, understand business need.
• Strong research skills, Strong problem resolution skills
• Team Player with strong time management and presentation skills
• Understands external and internal customer expectations
• Adaptability, Portray a positive attitude, Flexible ,Multitask orientated.
• Accept guidance, Listen well and utilize information.
• Should have some knowledge / experience of Google Suite, MS Office
  

Good to have Tech

• Certified Business Analyst Professional certification
• Knowledge of CI/CD tools , jenkins
• Proficient in the card processing industry (preferably TS2)
• Technical development experience in Mainframe (COBOL, CICS, IMS, DB2, JCL, VSAM, TSO/ISPF) with programming languages and database query tools
• Conversion / migration projects
• Project Management Professional certification
• Certified Scrum Product Owner or equivalent certification
• Any new technologies like Java, Python, ReactJS, MYSQL,Cypress
  

Key position details

(Responsibilities)

• Come up with innovative solutions
• Work in an agile team
• Keep a healthy team environment while consistently exceeding the expectations (productivity, quality, timeliness & capacity utilization) of the stakeholders.
• Recommend changes in development, maintenance and system standards.
• Facilitating discussions for groups of 5 or more individuals from all levels of the organization, in person or over the phone
• Debug independently, able to debug UI issues.
• Understand and suggest changes in the architecture and application design.
• Financial Industry (Card Issuing) experience.
• Perform job of User Story Development
• Collaborate with stakeholders on daily updates.
• Own all the tools and products of the development team.
• Be part and work with the development team and the end users and counterparts
• Prepare and execute cross device, cross browser tests – and help us automate them.
• Prepare and execute acceptance testing and help automate them.
• Write complex queries to understand sources of data.
• Elicit, identify, document, and refine requirements from business problems to detailed user stories and acceptance criteria that may include technical requirements.
• Lead design sessions and plan sprints, groom the backlog and keep yourself and the team moving forward.
• Demo your work for colleagues and members of the business team.
• Troubleshooting and identifying gaps with existing systems/processes such as, but not limited to, manual processes that can easily be automated, lack of appropriate tracking systems, security risks and vulnerabilities, Analysis of defects (PROD/UAT/QA) and provide solution/fix