Program Manager (MBA Program)

The Global Center for Entrepreneurship and Career Development (GCEC) is dedicated to fostering innovation, leadership, and professional growth. We provide a dynamic environment for students and professionals to develop essential skills and connect with global opportunities. Our programs are designed to empower the next generation of leaders and entrepreneurs.

The GCEC Program Manager (MBA Program) is a pivotal role responsible for the end-to-end management and successful delivery of the Master of Business Administration (MBA) program. This role requires a highly organised, proactive, and collaborative individual who will serve as the primary point of contact for all program-related activities. The Program Manager will work closely with various internal and external stakeholders, including faculty, students, university administration, alumni, industry partners, and external vendors, to ensure the program's excellence, strategic alignment, and operational efficiency.

• Program Planning & Execution:

  Oversee the annual planning, scheduling, and execution of all MBA program activities, including course delivery, workshops, seminars, and special events.

• Curriculum Support:

  Collaborate with academic leadership and faculty to ensure curriculum integrity, relevance, and alignment with industry trends and accreditation standards.

• Student Lifecycle Management:

  Manage the student experience from admission support (in collaboration with admissions) through orientation, academic progression, and graduation, addressing student needs and concerns.

• Resource Allocation:

  Manage program resources, including budgets, facilities, and technology, ensuring optimal utilization and adherence to financial guidelines.

• Quality Assurance:

  Implement and monitor quality assurance processes to maintain high standards of program delivery and student satisfaction.

• Faculty Liaison:

  Act as the primary liaison between faculty and program operations, coordinating teaching schedules, resource requirements, and administrative support.

• Student Relations:

  Build strong relationships with MBA students, providing guidance, support, and fostering a positive learning community.

• University Departments:

  Collaborate effectively with various university departments, including Admissions, Registrar, Career Services, Marketing, IT, and Finance, to ensure seamless program operations.

• Alumni & Industry Partners:

  Engage with MBA alumni and industry partners to facilitate networking opportunities, guest lectures, mentorship programs, and career development initiatives.

• External Vendors:

  Manage relationships with external vendors and service providers to support program activities (e.g., event management, technology platforms).

• Promotional Activities:

  Support the marketing and admissions teams in developing promotional materials, organizing information sessions, and participating in recruitment events to attract high-caliber candidates.

• Applicant Engagement:

  Assist in guiding prospective students through the application process and addressing their inquiries.

• Performance Monitoring:

  Track key program metrics, including enrollment, student retention, academic performance, and graduate outcomes.

• Reporting:

  Prepare regular reports for GCEC leadership and relevant university committees on program status, challenges, and recommendations for improvement.

• Data-Driven Decisions:

  Utilize data and feedback to identify areas for program enhancement and strategic development.

• Best Practices:

  Stay abreast of best practices in MBA program management, higher education, and industry trends.

• Innovation:

  Proactively identify opportunities for program innovation, efficiency improvements, and enhanced student experience.

• Education:

  Bachelor’s degree in Business Administration, Education, Project Management, or a related field.

• Experience:

  Minimum of 2 years of progressive experience in program management, project management, or operations, preferably within a higher education institution or a professional training environment.

• Skills:

• Proven ability to manage complex projects from conception to completion.
• Exceptional organizational and time management skills with keen attention to detail.
• Strong interpersonal and communication skills (written and verbal) to effectively interact with diverse stakeholders.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and project management software.
• Demonstrated problem-solving abilities and a proactive approach to challenges.

• Education:

  Master’s degree (MBA or equivalent).

• Experience:

  Experience specifically managing an MBA program or similar graduate-level academic programs.

• Knowledge:

  Familiarity with accreditation processes and standards in higher education.

• Technical Skills:

  Experience with CRM systems, Learning Management Systems (LMS - e.g., Canvas, Blackboard), or student information systems.

• Leadership:

  Ability to guide and motivate stakeholders towards common goals.

• Collaboration:

  Strong team player with a collaborative mindset.

• Adaptability:

  Flexible and able to adapt to changing priorities and demands.

• Customer Service:

  Student-centric approach with a commitment to providing excellent service.

• Strategic Thinking:

  Ability to contribute to the long-term vision and strategy of the MBA program.

The GCEC Program Manager (MBA Program) will report directly to the [Director of GCEC / Dean of Business School / Head of Programs].

Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and experience relevant to this role to : https://forms.gle/bMTE1WDbq8GgE1aGA

GCEC is an equal opportunity employer and values diversity. We encourage all qualified candidates to apply