Lead Technical Consultant

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About Fristine Infotech

About Fristine Infotech Fristine Infotech partners with leading Indian manufacturers, retailers, distributors, and logistics companies to deliver end-to-end digital-transformation and AI-driven solutions. Our consulting group combines deep MRDL domain knowledge, low-code expertise on Zoho, and advanced AI/ML capabilities to create measurable value for clients.

Role Overview

You will lead the strategy, design, and delivery of AI-enabled digital-transformation programmes within the MRDL domain. The remit spans process discovery and mapping, Zoho solution architecture, generative-AI prototyping, governance, and project leadership—acting as the bridge between senior client stakeholders and internal development, data-science, and change-management teams.

Key Responsibilities

Strategy & Advisory

Define AI and digital-transformation roadmaps tailored to MRDL business objectives and compliance standards. Identify and prioritise use-cases for predictive analytics, generative-AI assistants, autonomous workflows, process optimization, and efficiency enhancements using Zoho applications.

Process & Solution Design

Facilitate workshops to document current "as-is" MRDL processes and design optimized "to-be" states using BPMN / Zoho Blueprint. Translate domain-specific requirements into data pipelines, ML feature sets, and prompt libraries for effective developer execution.

AI Development & Governance

Oversee model development, validation, and MLOps implementations for predictive analytics, NLP, and generative-AI use-cases specific to MRDL. Implement responsible-AI controls covering fairness, privacy, security, and regulatory compliance.

Configuration & Testing

Configure, customize, and optimize Zoho applications, including Zoho CRM, Zoho Inventory, Zoho Creator, Zoho Projects, and Zoho Analytics, tailored for MRDL requirements. Collaborate closely with developers to create MRDL-specific customizations and integrations within the Zoho ecosystem. Conduct detailed functional testing, create MRDL-focused test cases, execute tests, and document outcomes.

Project Governance & Stakeholder Leadership

Mentor Zoho developers and data-science teams, encouraging continuous innovation in MRDL solutions. Provide comprehensive training and support to end-users, ensuring seamless adoption and effective utilization of Zoho solutions. Manage budgets, sprint plans, and resource allocations; regularly report progress to senior MRDL executives.

Security & Risk

Perform AI threat modeling specific to MRDL operations and recommend secure-by-design model pipelines across cloud platforms.

Preferred Skills

Core Requirements

• 5+ years technology consulting experience in MRDL domain with live AI/ML implementations
• Proven experience with Zoho Creator/CRM implementations and production ML solutions (TensorFlow, PyTorch, LangChain)
• Proficiency in Python, SQL, and cloud AI services (AWS SageMaker, Azure OpenAI, Google Vertex)
• Expertise in BPMN 2.0 or UML modeling; excellent stakeholder-workshop facilitation skills

Preferred Assets

• MBA (Operations/Supply Chain) or M.Tech (AI)
• Experience with RPA or other low-code platforms (OutSystems, Mendix)
• Exposure to Edge-AI / IoT analytics in manufacturing or logistics
• Familiarity with scaled-agile frameworks (SAFe, LeSS)

Soft-Skill Profile

We value analytical rigor, persuasive storytelling, adaptability, stakeholder influence, and an ethical mindset—competencies essential for driving impactful transformations in leading MRDL organizations.

What We Offer

• Signature MRDL + AI transformation projects with marquee clients
• Flat organizational hierarchy, rapid promotion opportunities, and annual certification support
• Competitive compensation, comprehensive healthcare benefits, and a culture fostering inclusive innovation