Human Resources Manager

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Company Overview:

SmartBridge is a leading EdTech company dedicated to revolutionizing education through innovative technology solutions. Our mission is to provide accessible and effective learning experiences to students worldwide. We are seeking an experienced HR Manager to join our dynamic team and help us shape the future of education.

Job Summary:

HR Manager

Key Responsibilities:

1. Talent Acquisition & Employer Branding

• Lead end-to-end recruitment activities for all departments (Tech, Content, Sales, Marketing, Support).
• Design job descriptions, post openings, screen candidates, coordinate interviews, and finalize hiring decisions.
• Collaborate with hiring managers to forecast future hiring needs.
• Build partnerships with colleges, job portals, and staffing agencies.
• Drive employer branding through social media and career events.

2. Onboarding, Induction & Exit Management

• Develop and execute structured onboarding and induction programs to ensure smooth integration of new hires.
• Ensure all joining formalities, document collection, and system setups are complete on time.
• Conduct exit interviews, analyze attrition trends, and suggest improvements.

3. Employee Engagement & Culture

• Plan and implement employee engagement strategies, events, and communication activities to promote a positive workplace culture.
• Act as an employee champion by resolving grievances, conflicts, and concerns in a timely and empathetic manner.
• Support diversity, equity, and inclusion (DEI) initiatives within the organization.

4. Performance Management

• Lead performance review cycles – goal setting, mid-year, and annual appraisals.
• Collaborate with managers to identify high performers and development needs.
• Implement performance improvement plans (PIPs) where necessary.
• Assist in designing career paths and growth opportunities.

5. Training & Development

• Conduct regular Training Need Analysis (TNA).
• Identify, plan, and execute internal and external training programs to upskill employees.
• Maintain training records and measure training effectiveness.

6. HR Policies, Compliance & Documentation

• Draft, review, and update company HR policies in line with current labor laws and industry best practices.
• Maintain and audit employee records, files, contracts, and legal documents.
• Ensure compliance with all applicable statutory laws – PF, ESI, Gratuity, Shops & Establishments, LWF, POSH etc.
• Coordinate with consultants and auditors during labor inspections or internal audits.

7. Compensation, Payroll & Benefits Administration

• Coordinate with the finance team to prepare accurate payroll inputs each month.
• Maintain leave and attendance systems and ensure timely LOP deductions.
• Oversee benefits such as insurance, leave policies, performance bonuses, and reimbursements.
• Handle salary benchmarking and compensation structuring.

8. HR Analytics & Strategy

• Generate regular HR reports – hiring metrics, attrition, leave data, training impact, etc.
• Analyze trends and provide strategic recommendations to leadership for workforce planning.
• Assist in budgeting HR costs and resources.

Qualifications:

Desired Skills and Competencies:

• Proven experience handling full-spectrum HR responsibilities independently in a startup/EdTech environment.
• Strong knowledge of Indian labor laws and HR compliance.
• Excellent interpersonal and conflict-resolution skills.
• Proficiency in using HRMS tools, Google Workspace, and Excel.
• Ability to manage multiple tasks and stakeholders with a solution-oriented mindset.
• Strong presentation and communication skills.

Qualifications:

• Master’s degree in Human Resource Management, Business Administration, or related field.
• 6–8 years of experience in core HR functions, preferably in edtech or education-based companies.

Working Conditions:

• This is a full-time, onsite position in Hyderabad, India.
• Occasional travel may be required for recruitment activities or training.

Why Join Smart Bridge?

• You will be part of a growing and mission-driven EdTech organization where your contributions will directly impact company culture, people success, and growth. This is a high-ownership role for those who thrive in dynamic, entrepreneurial setups.