Information Security Manager

Job Description

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you will learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard, and feels like they belong. Join Team Amex and let's lead the way together. Join Team Amex and let's lead the way together. The Technical Risk Management (TRM) team, within the Global Risk and Compliance organization and led by the Chief Risk Officer, manage operational risks associated with Information & Cyber Security Risk, Business Disruption, Technology Risk, Data Risk, & AI Risk Management. The team also ensures that risk management activities are conducted in a manner compliant with regulatory requirements and expectations. The team aggregates and reports on key risk management and oversight activities to the relevant management and Board risk committees. Functional Description: This individual contributor role is part of the second line technology risk management team within the GRC group, headed by the Chief Risk Officer (CRO) of the company. This is a unique opportunity to work with a team of diverse and talented professionals who are responsible for building the technology risk management program and providing independent risk oversight to the technology, cyber security and data risks. Reporting to the Director for Technology Risk oversight, this position is responsible for independently assessing, reporting, and aggregating data risks (including data security, data architecture and data storage). The risks identified by this team are reported to the Senior Management, Risk Management Committees, Board of Directors, and Regulators. This position will be responsible for effectively collaborating with key stakeholders across lines of business and lines of defense to ensure data risks are managed effectively and efficiently in accordance with the company policies and applicable regulatory requirements. Essential Job Functions: Drive cross-functional collaboration with internal stakeholders responsible for data risk management to ensure proactive identification, measurement, management, monitoring, and reporting of data security risks. Provide effective oversight and credible challenge to the 1st line’s implementation of data-related controls within the Risk and Control Self-Assessment (RCSA) and review the design and operating effectiveness of controls linked to data security, availability, and architecture. Contribute to enterprise-wide initiatives focused on enhancing the data risk management framework, information security policies, & security standards. Support development of key risk indicators and key performance indicators that delivers meaningful insights into data security risks and control performance trends. Perform data-driven reviews focused on data risk (including data security, data architecture and data storage) and prepare risk review reports for senior stakeholders and governance bodies. Stay abreast of applicable regulations, guidelines, and industry standards, and drive continuous enhancement of oversight practices to ensure alignment with evolving regulatory expectations and leading practices. Conduct exploratory data analysis on large sets of structure data using industry standard tools (Ex: SQL, Python, Power BI, and Excel data models) to develop meaningful insights on cybersecurity and technology related data. Learn technology, cyber security, and business continuity management processes at American Express, demonstrating strong levels of curiosity and willingness, in order to present an effective credible challenge. Support the design of independent technology risk oversight program which defines the engagement and integration with various risk management programs, including Risk and Control Self Assessments, operational risk event management, operational risk issue management. Help embed a strong risk-aware culture, encouraging proactive risk management behaviors within the organization. Minimum Qualifications: Minimum five years of experience in data security & risk management within the banking/financial services industry including policy & procedure development, risk appetite, risk control self-assessment and testing, operational event & issue management. Proven ability to identify & assess risks, analyze issues and derive meaningful insights about risk trends by conducting interviews and analyzing large volumes of data. Strong verbal and written communication skills with an ability to explain complex problems and ideas clearly and succinctly to senior management. Ability to work in a highly collaborative environment, excellent relationship building skills and ability to influence partners with a firm strategic view. Excellent analytical skills with high attention to detail and accuracy. Excellent critical thinking and problem-solving skills. Required self-starter who can work with minimal supervision. Willingness to challenge traditional thinking by actively engaging in constructive dialogue. Preferred : Educational background: Bachelor’s in computer science or information systems. Working knowledge of one or more of the data mining tools and technologies (SQL, Python, Power BI, Excel data models, pivot tables & DAX queries, R) Experience in risk management frameworks and standards across cyber security, data risk, information technology, 3rd party, business continuity management. Industry certifications (e.g., CISSP, CISM, CISA, CRISC, CompTIA Security+) Understanding of risk assessment methodologies, frameworks, and industry standards (e.g., COSO, COBIT, ISO 27001, FAIR or NIST RMF). Knowledge of relevant policies & regulations (e.g., OCC Heightened Standards, FFIEC IT booklets). Experience with Governance, Risk and Compliance tools (Ex: Archer). We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.