Rosmerta Technologies - Technical ERP Specialist - Support & Implementation

Position Summary

Key Responsibilities

ERP System Management & Support :

• Provide technical support, troubleshooting, and issue resolution for the ERP system (e.g., SAP, Oracle, Microsoft Dynamics 365, Infor, NetSuite, etc. - SPECIFY YOUR ERP HERE).
• Monitor ERP system performance, identify bottlenecks, and implement solutions for optimization.
• Perform routine system maintenance, including patch management, upgrades, and data backups.
• Manage user accounts, roles, and permissions within the ERP system, ensuring data security and & Development :
• Design, develop, and maintain custom reports, queries, and dashboards to provide actionable insights.
• Integrate the ERP system with other business applications (e.g., CRM, E-commerce, BI tools) using APIs, web services, or other integration methods.
  

Business Analysis & Collaboration

• Collaborate with functional teams and business users to gather and analyze requirements for new features, enhancements, or solutions within the ERP system.
• Translate business requirements into technical specifications and develop appropriate solutions.
• Participate in testing phases (unit, integration, user acceptance testing) to ensure solutions meet business needs and are bug-free.
• Provide training and documentation to end-users on ERP functionalities and best Involvement :
• Assist in the planning, execution, and Go-Live phases of ERP implementation projects or module rollouts.
• Contribute to project documentation, including technical designs, test plans, and user Improvement :
• Stay up-to-date with the latest ERP technologies, trends, and best practices.
• Proactively identify opportunities for process improvement and efficiency gains through ERP system Skills and Qualifications :
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• Minimum of 2 years of hands-on experience as a Technical ERP Specialist, ERP Developer, or similar role.
• Proven technical expertise with [SPECIFY YOUR ERP SYSTEM, e.g., SAP ECC/S/4HANA, Oracle EBS/Fusion, Microsoft Dynamics 365 F&O/BC, Infor LN/CloudSuite, NetSuite] including its architecture, modules, and customization capabilities.
• Strong proficiency in at least one relevant programming language for ERP customization (e.g., ABAP, SQL, PL/SQL, C#, X++, Java, Python).
• Experience with database management systems (e.g., SQL Server, Oracle, HANA DB).
• Familiarity with integration methodologies and tools (e.g., REST APIs, SOAP, EDI, middleware).
• Solid understanding of core business processes (e.g., Finance, Supply Chain, Manufacturing, Sales, HR).
• Excellent analytical and problem-solving skills with a keen eye for detail.
• Strong communication skills, both written and verbal, with the ability to explain complex technical concepts to non-technical stakeholders.
• Ability to work independently and as part of a team in a fast-paced environment.
• Demonstrated ability to manage multiple tasks and prioritize Skills (Nice to Have) :
• ERP certification (e.g., SAP Certified Development Associate, Microsoft Certified : Dynamics 365, etc.)
• Experience with reporting tools (e.g., Power BI, Tableau, SSRS, SAP BO/BW).
• Knowledge of cloud platforms (e.g., Azure, AWS, Google Cloud) if your ERP is cloud-based.
• Experience with ITIL framework or similar service management methodologies