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Application Manager

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On-site

Job Type

Full Time

Job Description

Gurgaon, Haryana, India
An Application Manager will oversee all development, production support and maintenance activities for one or more applications under a Delivery Team supporting Reserving Actuaries. The Reserving Actuaries team plays a crucial role in ensuring the company's compliance with regulatory requirements by accurately estimating and maintaining the financial reserves needed to cover future insurance obligations. The Application Manager will report to the Delivery Lead, have operational and administrative responsibility for developers and have operational responsibility for matrixed resources (Analysts, PMs, etc.) that support her/his application suite.

What You’ll Be DOING

What will your essential responsibilities include?
  • Senior subject matter expert (SME) on the application delivery team supporting AXA XL’s Actuarial Reserving business functions.
  • Work closely with key business stakeholders to manage applications that support critical Actuarial Reserving processes including monthly, quarterly and annual cycles to meet local, regulatory and AXA group deadlines.
  • Design and maintain solutions used for end-to-end data processing from Insurance systems through to Actuarial Databases and an Actuarial Reserving Reporting Systems working collaboratively with cross functional teams ensuring reserving data integrity throughout the architecture.
  • Provide hands on technical leadership in moving on-premise application to Public/Private cloud.
  • Support business managed applications ensuring adherence to AXA XL architecture and security design principles.
  • Deliver high impact bespoke and packaged solutions leveraging hands-on design, development, technical architecture experience and oversee development teams including internal staff and external vendor resources.
  • Guide developers and support teams on product direction, project execution, issue resolution, and provide escalation framework via governance.
  • Work to educate customers on best use of product and support sympathetic change to the product, clearly articulating trade-offs and risks.
  • Challenge requirements to ensure they are in alignment with product design and architecture.
  • Work with business and information security to identify security risks and finding solutions, including risk acceptance.
  • Support internal and external audits to ensure services are delivered in a controlled fashion without undue risk to the company.
  • Manage service levels to ensure all commitments are met and any variances mitigated to reduce impact on overall cost, schedule, quality for business needs.
  • Work with Technical Architect in defining, analyzing, planning, measuring and improving product availability and continuity.
  • Identify and prioritize proactive maintenance action items.
  • Review and prioritize product defects.
  • Identify and champion improvement opportunities.
  • Raise Statements of Work and/or Service Level Agreements with application development vendors for specific developments & changes with input from Program/Project Managers, Analysts, Solution Architects and Product Owners.
  • Estimate work requests at various levels of confidence and manage estimates against actuals to ensure change controls are appropriately managed.
  • Manage risk to deliver on service levels commitments and project milestones.
  • Serve as a point of escalation for risks and issues.
  • Govern internal change processes and development documentation.
You will report to Delivery Lead.

What You Will BRING

We’re looking for someone who has these abilities and skills:

Required Skills And Abilities

  • Relevant years of hands-on IT solutions design /development/release/delivery.
  • Hands-On experience in MS Azure cloud computing and transitioning on-premise applications to public/Private cloud.
  • Experience in SaaS/PaaS/IaaS delivery.
  • Excellent experience with Data Warehousing and ETL concepts.
  • Relevant years of experience in T-SQL: Stored Procedures, Functions, Complex Joins, # tables, Pivot/Unpivot.
  • Knowledge of Data Modeling concepts: Table/ Index design, Partitioning.
  • Proficient with multiple application delivery models including Agile, iterative and waterfall.
  • Hands-on experience in software application change and release management.
  • Prior experience of leading projects with waterfall and agile methodology.
  • Experience in supporting End Users.
  • Ability to co-ordinate to solve technical and production issues.
  • Bachelor’s degree in Computer Science or equivalent.
  • Ability to work self-directedly with minimal supervision.
  • Able to organize self and others including effective scheduling, prioritization, and time management skills.
  • Proven track record to provide a consistently first-class customer service.
  • Ability to build effective working relationships, establishing credibility with business clients.
  • Excellent verbal/written communication skills are required.

Desired Skills And Abilities

  • Insurance domain knowledge.
  • Cloud certifications.
  • Experience with Power BI or similar data visualization tools.
  • Knowledge of .Net development concepts.

Who WE are

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.Learn more at axaxl.com

What we OFFER

Inclusion

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.
  • Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
  • Robust support for Flexible Working Arrangements
  • Enhanced family-friendly leave benefits
  • Named to the Diversity Best Practices Index
  • Signatory to the UK Women in Finance Charter
Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.

Total Rewards

AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars

  • Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We’re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
  • Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
  • Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
  • AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving.
For more information, please see axaxl.com/sustainability.

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AXA XL
AXA XL

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