T&T- HC- OT- Change Management Operate | Change | Senior Analyst |Coimbatore

Human Capital Operate

Change Management Operate | Change | Senior Analyst

What impact will you make?

At Deloitte, your work will help clients navigate transformation by enabling the people side of change. As part of the Change Management Operate team, you will deliver and manage change interventions that promote adoption, build readiness, and drive sustained engagement. You will support and guide large-scale change execution activities across strategic programs for global clients.

The Team & Growth Opportunities

Deloitte’s Change Management Operate team helps clients manage complex transformations by applying structured change methodologies, stakeholder engagement strategies, and scalable delivery practices. We collaborate across functions to deliver high-impact change outcomes through execution-focused support. Our professional development model ensures you receive continuous mentorship and skill-building opportunities while contributing to programs that make a difference.

• Learn more about Human Capital Practice.
• Explore Deloitte University, The Leadership Centre.

Work you’ll do.

As a Senior Analyst, you will:

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  Lead and execute client engagement activities across a wide range of deliverables including but not limited to change communications, stakeholder engagement programs and change assessments.
• Collaborate with client teams and internal stakeholders to build and maintain stakeholder maps, change impact logs, and adoption dashboards.
• Drive change readiness activities by rolling out surveys, focus groups, interviews, and collating and analysing data to inform targeted interventions.
• Assigns tasks to junior team members where relevant and provide ongoing support to deliver key engagement deliverables such as client presentations, readiness assessment reports, status reports, and workplan execution trackers.
• Design and support the rollout of communications and learning campaigns, including newsletters, FAQs, learning guides, and digital collateral, tailored to different stakeholder personas across geographies.
• Maintain structured documentation across change interventions, ensuring audit-readiness, version control, and stakeholder approvals.
• Support reporting and tracking of change KPIs (e.g., adoption, sentiment, training completion) using available data and visualization tools.
• Demonstrate understanding and ability to apply structured change methodologies (e.g., Prosci ADKAR, Agile CM) in client or internal engagements.
• Mentor junior team members by providing guidance on assignment onboarding, reviewing deliverables, and ensuring quality control — playing a pivotal role in maintaining delivery standards, accelerating team learning, and building a culture of excellence.
• Work closely with client-facing leads and engagement managers to ensure timely and quality execution of change activities.

Skills Required:

Must Have:

• Bachelor’s Degree in any discipline (e.g., Engineering, Science, Arts, Business, HR, Psychology, Organizational Behaviour, Mass Communication, Journalism, English or related fields).
• 3–5 years of experience in relevant fields such change management, transformation programs, organizational development, [SA1] or adjacent areas such as HR business partnering, talent management, employee engagement, performance enablement or capability building.
• Strong communication skills, stakeholder management experience, and understanding of change enablement principles.
• Proven experience in preparing high-quality deliverables including decks, trackers, and reports.
• Excellent proficiency in Microsoft Office (PowerPoint, Excel, Word, Outlook, SharePoint).

Good to Have:

• Prosci ADKAR or similar change certification.
• Experience working on large-scale ERP/digital transformations (e.g., SAP, Workday, Oracle).
• Exposure to visualization tools (Power BI, Tableau), survey tools (Forms, Qualtrics), or collaboration platforms (Miro, MS Teams).
• Experience in working with global clients and cross-functional teams.

Technical Skills

• Proficiency in MS Office Suite (PowerPoint, Excel, Word, Outlook, SharePoint) is a must.
• Familiarity with project management and collaboration tools (MS Teams, Smartsheet, Asana, JIRA).
• Working knowledge of survey and data collection tools (MS Forms, SurveyMonkey, Qualtrics).
• Ability to interpret data and create insights using tools like Excel, Power BI, or Tableau.
• Exposure to digital design tools (Canva, Adobe Creative Cloud) and virtual whiteboarding platforms (Miro, MURAL) is a plus.
• Understanding of Learning Management Systems (LMS) or content delivery platforms is desirable.

Your role as a leader

At Deloitte India, we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters.

Builds own understanding of our purpose and values; explores opportunities for impact. Actively focuses on developing effective communication and relationship-building skills. Understands expectations and demonstrates personal accountability for keeping performance on track. Understands how their daily work contributes to the priorities of the team and the business. Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our purpose

Deloitte is led by a purpose: To make an impact that matters.

Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte's impact on the world.