97 Qualtrics Jobs

We are a fast-growing Research firm with a global footprint that addresses major market, strategic, economic, scientific and technological developments for business leaders in industrial, pharmaceutical and technology organizations. We provides comprehensive analysis of global market sizing, forecasting and industry intelligence, covering markets where advances in science and technology are improving the quality, standard and sustainability of businesses, economies and lives. We are revolutionizing insights through advanced analytics and AI. We are in the process of retooling the business for next generation innovative online and AI-powered products. Role & responsibilities We are seeking an ambitious and innovative P&L Owner to lead the financial and strategic growth of our market research business. This role is designed for a high-potential leader with 5+ years of experience in market research or related fields, who is eager for their next career move and ready to grow into a senior leadership position. The ideal candidate has managed P&L responsibilities, is connected in the AI community, and brings a strategic, aggressive, and entrepreneurial mindset to scale the business and deliver cutting-edge insights. Preferred candidate profile P&L Ownership: Take full accountability for the business units financial performance, including revenue growth, profitability, cost management, and budgeting. Strategic Growth: Develop and execute a strategic plan to expand the business unit, aligning with market trends and client demands. AI-Driven Innovation: Leverage AI ecosystem connections to integrate advanced technologies (e.g., machine learning, predictive analytics) into market research offerings, enhancing insights and competitive edge. New Product Development: Lead the creation and launch of innovative, AI-powered market research products or services to drive revenue and market differentiation. Team Leadership: Inspire cross functionally, fostering a culture of innovation, accountability, and collaboration. Industry Leadership: Contribute to positioning the company as a thought leader in AI-driven market research through industry engagement and thought leadership. AI Ecosystem Connectivity: Active network within the AI community, including connections with AI startups, tech professionals, or research organizations. Strategic Mindset: Ability to craft and execute growth strategies that deliver measurable results and long-term success. Innovative Drive: History of pioneering new approaches in product development, research methodologies, or business operations. Leadership Potential: Strong ability to lead teams and projects, with the ambition and capacity to grow into a senior leadership role. Analytical Skills: Proficiency in market research methodologies (quantitative and qualitative) and their application to business strategy. Aggressive & Ambitious: Proactive, results-oriented attitude with a hunger to seize opportunities and achieve bold goals. Communication: Strong ability to articulate vision, influence stakeholders, and present insights to senior audiences. Tech Proficiency: Familiarity with AI tools, data analytics platforms, and market research software (e.g., SPSS, Qualtrics, Tableau). Desired Traits Emerging Leader/Visionary: Envisions and pursues bold opportunities for the business units growth and impact. Entrepreneurial Spirit: Acts with the ownership mindset of a founder, driving innovation and results. Connected Innovator: Leverages a growing AI network to accelerate adoption of cutting-edge solutions. Resilient & Agile: Thrives in dynamic environments, navigating challenges with confidence and adaptability. Client-Focused: Passionate about delivering transformative value to clients through innovative, AI-driven insights.

General Information Locations : Hyderabad, Telangana, India Role ID 209625 Worker Type Regular Employee Studio/Department EA Studios - Quality Verification Work Model Hybrid Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Business Title: Experiential Quality Specialist The Experiential Quality Specialist will support the player experience analysis effort dedicated to the Mobile portfolios of EA. You will be called to identify areas worthy of deep diving and execute thorough investigations on core concerns for product development at EA. Those concerns can relate to a variety of UX topics such as open world design, narrative structure, progressions systems, etc. This is a fantastic opportunity for someone interested in learning about a career in UX Research and video games. Responsibilities: Player Behavioral Insights Research player behaviors, playstyles, and motivations to inform QV strategies. Analyze perceptions of new, lapsed, and dormant players to identify re-engagement opportunities. Research Design and Execution Design and execute surveys, diary tests, usability studies, and playtests. Integrate player feedback into early development and QA processes. Collaboration with Quality Verification Teams Align player research findings with defect prevention and testing strategies. Collaborate with development teams to incorporate insights into product roadmaps and quality targets. Usability and Playability Testing Conduct usability tests and playthroughs to identify friction points and improve accessibility. Provide actionable recommendations to enhance player satisfaction. Data Analysis and Reporting Analyze player feedback and data to identify trends, risks, and improvement opportunities. Deliver reports and recommendations to QV and development teams. Player-Centric Quality Assurance Integrate player insights into QA processes to prioritize satisfaction and engagement. Leverage AI, machine learning, and data-driven tools to enhance QA efforts. Continuous Improvement Investigate gaps in player experience and escaped defects to refine QA processes. Conduct risk assessments to ensure long-term quality solutions. Abilities: Strong proficiency in both qualitative and quantitative research methods Ability to analyze complex qualitative data (e.g., video transcripts, open-ended responses) and quantitative data (e.g., survey statistics). Excellent written and verbal communication skills with the ability to articulate research findings clearly, concisely, and persuasively to diverse stakeholders. Deep understanding of user interface (UI) and user experience (UX) design principles, heuristics, and best practices, particularly within the mobile gaming space. Experience with playtesting platforms (e.g., PlaytestCloud), survey tools (e.g., Qualtrics, SurveyMonkey, Google Forms), and data analysis software (e.g., Excel, statistical packages). Background: Candidate with a Bachelor’s degree; relevant courses include experimental psychology, human-computer interaction, statistics, market research or anthropology Ability to work effectively within a team environment and be proactive in seeking help and offering assistance. Knowledge on working with Microsoft Excel and PowerPoint Demonstrates the ability to work independently, taking initiative in quality verification tasks, and making informed decisions to drive projects forward without supervision. Experience with the following are a plus: Survey platforms (e.g., Qualtrics, SurveyMonkey) Statistical analysis software (e.g., SPSS, R, MATLAB) About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Let’s be #BrilliantTogether ISS Market Intelligence (ISS MI) is looking for an Primary Market Research - Lead to join to join the Mumbai based Research team in support of our ISS MI Research. Overview ISS Market Intelligence (ISS MI) is looking for an experienced Primary Market Research - Lead to join the Mumbai based Research team in support of our U.S. ISS MI Research team. The Product Manager will fully own the methodology, content and analysis of multiple high-profile research studies. He or she will work closely with internal stakeholders to design and enhance surveys, optimize online data collection techniques, ensure data integrity and validity, analyze results, and manage analysts and/or associates. Responsibilities Managing direct reports responsible for fielding and reporting aspects of multiple quantitative studies on advisor-sold investment products Proactively engaging with client facing teams, utilizing external data sources, studying the competitive landscape and conducting independent research to inform survey design, analysis, deliverable design and other product enhancements Creating product roadmaps, including clear content schedules and long-term product improvements Aiding internal senior research leaders in identifying and implementing improvements to the survey instruments and overall research methodology strategies Partnering with research product leaders to continuously enhance product menu, deliverable architecture, data warehouses, analytics and methodologies Improving existing analytic techniques and developing new directions Ensuring content consistency across all relevant research products Vetting data to ensure integrity and rigor Analyzing research results and overseeing the creation of yearly or quarterly deliverables Building and operationalizing a survey sample panel. Developing and tracking fielding performance and efficiency metrics Proactively providing frequent product status updates to client facing teams and stakeholders Identifying areas for improvement throughout project lifecycles and coordinating with project managers in executing them Mentoring and training junior team members throughout project lifecycles Providing direction to data operations support Serving as subject-matter expert on allocated products Qualifications Bachelor’s Degree with academic distinction (Economics, Business, Social Science or related fields) At least 7 years’ experience in research project/product management, including survey design and implementation, preferably in the financial services sector Experience designing and executing online surveys Strong quantitative skills and a passion for analyzing statistical data and metrics Exceptional attention to detail and organization Demonstrated ability to juggle multiple responsibilities simultaneously Experience working with survey panels and managing sample Excellent communication skills, both written and verbal Ability to work in a fast-paced, deadline-driven environment Ability to both work independently and manage the work of others Proficiency with Microsoft Office software (Excel, PowerPoint, Word) required; familiarity with SPSS, Qualtrics, Python, SQL, C++ a plus. #MIDSENIOR #MI What You Can Expect From Us At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally. Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success. Let’s empower, collaborate, and inspire. Let’s be #BrilliantTogether. About ISS STOXX ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. ISS Market Intelligence (ISS MI) is a leading provider of data, insights, and market engagement solutions to the global financial services industry. ISS MI empowers asset and wealth management firms, insurance companies, distributors, service providers, and technology firms to assess their target markets, identify and analyze the best opportunities within those markets, and execute on comprehensive go-to-market initiatives to grow their business. Clients benefit from our increasingly connected global platform that leverages a combination of proprietary data, powerful analytics, timely and relevant insights, in-depth research, as well as an extensive suite of industry-leading media brands that deliver unmatched market connectivity through news and editorial content, events, training, ratings, and awards. Visit our website: https://www.issgovernance.com View additional open roles: https://www.issgovernance.com/join-the-iss-team/ Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.

OVERVIEW The Insights product is an offering for Guidepoint's Institutional investment and corporate clients, that offers teleconferences, surveys, and in-person events. The teleconferences live in a transcript library portal, which covers a wide of industries/topics that enables our clients to make informed decisions. All content features experts from Guidepoint’s proprietary global network and is conceptualized and hosted by former investment professionals (i.e., private equity/hedge fund), sell-side equity research analysts, and industry professionals. Visit Insights team biographies at https://www.guidepoint.com/insights/#team The Survey Associate will help with the production and development of Guidepoint Insight’s Focus Poll/ Survey offerings. This role is an excellent opportunity for the right candidate to gain experience conducting survey research in multiple sectors/ geographies in the US including TMT, Healthcare, Consumer and Industrial sector. A strong candidate will provide a board range of support, throughout the project lifecycle, to existing and new projects. Location - Mumbai Work Timing - 1:30 pm - 10 pm IST What you’ll do: Work closely with Insight team DoRs to execute focus poll/ survey research requests. Coordinating, monitoring, and executing market research project activities Contribute to the development and assessment of survey questionnaires, including survey programming and testing, and survey distribution. Leverage our robust network of panelists for data collection efforts and if required, facilitate recruitment of additional experts. Perform data collection and quality assurance activities. Coordinate with Compliance team to seek clearance for survey questionnaire and expert selection. Contribute to report writing and qualitative/quantitative analyses of the data. What you have: Education: Master’s degree/ MBA Previous experience (4-7 years) in designing survey questionnaires, survey distribution, and validating and testing the surveys. Qualtrics Expertise: At least 4-7 years of hands-on experience with Qualtrics , including survey design, programming, distribution, and data analysis. Excellent knowledge of MS Excel, PowerPoint, Outlook, Word. Ability to work efficiently with team members to assess needs, provide support, and think critically. Ability to manage multiple competing priorities. Strong verbal/written communication skills to non-technical audiences Excellent problem solver capable of working independently. What We Have: Competitive compensation Employee medical coverage Central office location Entrepreneurial environment, autonomy, and fast decisions Casual work environment ABOUT GUIDEPOINT : Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. Backed by a network of nearly 1.5 million experts, and Guidepoint’s 1,300 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. #LI-VD1 #LI-HYBRID

Overview The Insights product is an offering for Guidepoint's Institutional investment and corporate clients, that offers teleconferences, surveys, and in-person events. The teleconferences live in a transcript library portal, which covers a wide of industries/topics that enables our clients to make informed decisions. All content features experts from Guidepoint’s proprietary global network and is conceptualized and hosted by former investment professionals (i.e., private equity/hedge fund), sell-side equity research analysts, and industry professionals. Visit Insights team biographies at https://www.guidepoint.com/insights/#team The Market Research Analyst will help with the production and development of Guidepoint Insight’s Focus Poll/ Survey offerings. This role is an excellent opportunity for the right candidate to gain experience conducting survey research in multiple sectors/ geographies in the US including TMT, Healthcare, Consumer and Industrial sector. A strong candidate will provide a board range of support, throughout the project lifecycle, to existing and new projects. What you’ll do: Work closely with Insight team DoRs to execute focus poll/ survey research requests. Coordinating, monitoring, and executing market research project activities Contribute to the development and assessment of survey questionnaires, including survey programming and testing, and survey distribution. Leverage our robust network of panelists for data collection efforts and if required, facilitate recruitment of additional experts. Perform data collection and quality assurance activities. Coordinate with Compliance team to seek clearance for survey questionnaire and expert selection. Contribute to report writing and qualitative/quantitative analyses of the data. What you have: Education: Master’s degree/ MBA Previous experience (4-7 years) in designing survey questionnaires, survey distribution, and validating and testing the surveys. Qualtrics Expertise: At least 4-7 years of hands-on experience with Qualtrics, including survey design, programming, distribution, and data analysis. Excellent knowledge of MS Excel, PowerPoint, Outlook, Word. Ability to work efficiently with team members to assess needs, provide support, and think critically. Ability to manage multiple competing priorities. Strong verbal/written communication skills to non-technical audiences Excellent problem solver capable of working independently. What We Have: Competitive compensation Employee medical coverage Central office location Entrepreneurial environment, autonomy, and fast decisions Casual work environment ABOUT GUIDEPOINT : Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. Backed by a network of nearly 1.5 million experts, and Guidepoint’s 1,300 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Business Title: Experiential Quality Specialist The Experiential Quality Specialist will support the player experience analysis effort dedicated to the Mobile portfolios of EA. You will be called to identify areas worthy of deep diving and execute thorough investigations on core concerns for product development at EA. Those concerns can relate to a variety of UX topics such as open world design, narrative structure, progressions systems, etc. This is a fantastic opportunity for someone interested in learning about a career in UX Research and video games. Responsibilities Player Behavioral Insights Research player behaviors, playstyles, and motivations to inform QV strategies. Analyze perceptions of new, lapsed, and dormant players to identify re-engagement opportunities. Research Design and Execution Design and execute surveys, diary tests, usability studies, and playtests. Integrate player feedback into early development and QA processes. Collaboration with Quality Verification Teams Align player research findings with defect prevention and testing strategies. Collaborate with development teams to incorporate insights into product roadmaps and quality targets. Usability and Playability Testing Conduct usability tests and playthroughs to identify friction points and improve accessibility. Provide actionable recommendations to enhance player satisfaction. Data Analysis and Reporting Analyze player feedback and data to identify trends, risks, and improvement opportunities. Deliver reports and recommendations to QV and development teams. Player-Centric Quality Assurance Integrate player insights into QA processes to prioritize satisfaction and engagement. Leverage AI, machine learning, and data-driven tools to enhance QA efforts. Continuous Improvement Investigate gaps in player experience and escaped defects to refine QA processes. Conduct risk assessments to ensure long-term quality solutions. Abilities Strong proficiency in both qualitative and quantitative research methods Ability to analyze complex qualitative data (e.g., video transcripts, open-ended responses) and quantitative data (e.g., survey statistics). Excellent written and verbal communication skills with the ability to articulate research findings clearly, concisely, and persuasively to diverse stakeholders. Deep understanding of user interface (UI) and user experience (UX) design principles, heuristics, and best practices, particularly within the mobile gaming space. Experience with playtesting platforms (e.g., PlaytestCloud), survey tools (e.g., Qualtrics, SurveyMonkey, Google Forms), and data analysis software (e.g., Excel, statistical packages). Background Candidate with a Bachelor’s degree; relevant courses include experimental psychology, human-computer interaction, statistics, market research or anthropology Ability to work effectively within a team environment and be proactive in seeking help and offering assistance. Knowledge on working with Microsoft Excel and PowerPoint Demonstrates the ability to work independently, taking initiative in quality verification tasks, and making informed decisions to drive projects forward without supervision. Experience with the following are a plus: Survey platforms (e.g., Qualtrics, SurveyMonkey) Statistical analysis software (e.g., SPSS, R, MATLAB) About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

AKT Global is one of the leading People Experience Digital Solution consultancies. We partner with our customers across EMEA and North America to create exceptional employee experiences and build future-ready HR functions. Our People Advisory practice provides strategic guidance on HR transformation, while our Digital HR Practice provides implementation, development and support for a comprehensive SAP-centric portfolio including SuccessFactors, Qualtrics, Fieldglass and Concur. AKT is seeking a highly motivated SaaS Implementation Specialist to join our partner company’s team and lead the successful deployment of global payroll and workforce management solutions. This role will serve as the key point of contact for client implementations, ensuring seamless integration, compliance, and user adoption of the chosen technology. This is a client-facing and full-time role, open to candidates based in India, Kolkata. Key Responsibilities: Lead end-to-end implementation of global payroll and workforce management platforms for clients Develop and maintain project plans, tracking milestones, dependencies, and resource allocation Act as the primary liaison between clients, internal teams, and technology providers to ensure a smooth onboarding process Manage project timelines, deliverables, and stakeholder expectations Facilitate stakeholder communication, providing regular updates on progress, risks, and mitigation strategies Configure and customize payroll and workforce platforms to meet client-specific needs Provide training and support to clients on system functionalities, best practices, and compliance requirements Identify and resolve implementation challenges, ensuring a seamless transition Work closely with cross-functional teams, including sales, customer success, and technical support Maintain comprehensive documentation of implementation processes and client requirements Job Requirements: 3+ years of experience in payroll, HR technology implementation, or SaaS project management Familiarity with HRIS, ERP, or payroll systems such as Workday, SAP SuccessFactors, or ADP Experience working with global teams and multinational companies Certification in project management (PMP, PRINCE2, or similar) - an advantage Strong knowledge of global payroll processes and compliance standards - an advantage Experience with payroll and workforce management solutions is highly desirable Excellent project management skills, with the ability to manage multiple implementations simultaneously Strong interpersonal and communication skills to collaborate effectively with clients and internal teams Problem-solving mindset with a proactive approach to troubleshooting and resolving implementation issues Ability to work independently and drive projects to completion Ability to work effectively within a matrix management structure, collaborating across multiple teams, reporting lines, and stakeholder groups to drive successful project outcomes Personal Skills: Dynamic team player with strong commitment and drive to accomplish individual and team tasks and goals Promptly acclimate to company culture, values, processes, and expectations Ambitious, driven, self-motivated, flexible and able to meet tight deadlines Ability to cope with multi-tasking and working independently Take initiative, exercise sound judgment and result-oriented Strong analytical and persuasive skills Customer-oriented and flexible Desire to learn and grow quickly AKT Offers: A wide range of benefits and opportunities for career growth Realistic growth opportunities into either technical practices or business consulting environment Flexible working hours Stimulating and collaborative working environment Internal knowledge transfer, training and coaching by our dynamic team of consultants and experts International business environment (offices in the UK, DACH, India, France, North America, Israel, and Czech Republic)

General Information Locations : Hyderabad, Telangana, India Role ID 209625 Worker Type Regular Employee Studio/Department EA Studios - Quality Verification Work Model Hybrid Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Business Title: Experiential Quality Specialist The Experiential Quality Specialist will support the player experience analysis effort dedicated to the Mobile portfolios of EA. You will be called to identify areas worthy of deep diving and execute thorough investigations on core concerns for product development at EA. Those concerns can relate to a variety of UX topics such as open world design, narrative structure, progressions systems, etc. This is a fantastic opportunity for someone interested in learning about a career in UX Research and video games. Responsibilities: Player Behavioral Insights Research player behaviors, playstyles, and motivations to inform QV strategies. Analyze perceptions of new, lapsed, and dormant players to identify re-engagement opportunities. Research Design and Execution Design and execute surveys, diary tests, usability studies, and playtests. Integrate player feedback into early development and QA processes. Collaboration with Quality Verification Teams Align player research findings with defect prevention and testing strategies. Collaborate with development teams to incorporate insights into product roadmaps and quality targets. Usability and Playability Testing Conduct usability tests and playthroughs to identify friction points and improve accessibility. Provide actionable recommendations to enhance player satisfaction. Data Analysis and Reporting Analyze player feedback and data to identify trends, risks, and improvement opportunities. Deliver reports and recommendations to QV and development teams. Player-Centric Quality Assurance Integrate player insights into QA processes to prioritize satisfaction and engagement. Leverage AI, machine learning, and data-driven tools to enhance QA efforts. Continuous Improvement Investigate gaps in player experience and escaped defects to refine QA processes. Conduct risk assessments to ensure long-term quality solutions. Abilities: Strong proficiency in both qualitative and quantitative research methods Ability to analyze complex qualitative data (e.g., video transcripts, open-ended responses) and quantitative data (e.g., survey statistics). Excellent written and verbal communication skills with the ability to articulate research findings clearly, concisely, and persuasively to diverse stakeholders. Deep understanding of user interface (UI) and user experience (UX) design principles, heuristics, and best practices, particularly within the mobile gaming space. Experience with playtesting platforms (e.g., PlaytestCloud), survey tools (e.g., Qualtrics, SurveyMonkey, Google Forms), and data analysis software (e.g., Excel, statistical packages). Background: Candidate with a Bachelor’s degree; relevant courses include experimental psychology, human-computer interaction, statistics, market research or anthropology Ability to work effectively within a team environment and be proactive in seeking help and offering assistance. Knowledge on working with Microsoft Excel and PowerPoint Demonstrates the ability to work independently, taking initiative in quality verification tasks, and making informed decisions to drive projects forward without supervision. Experience with the following are a plus: Survey platforms (e.g., Qualtrics, SurveyMonkey) Statistical analysis software (e.g., SPSS, R, MATLAB) About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Join us as a Colleague Experience Survey Analyst at Barclays to drive digital HR transformation through data-driven decisions – apply your expertise in employee experience, stats, Python, and SaaS to turn insights into unparalleled colleague experiences.. To be successful as a " Colleague Experience Survey Analyst “you should have experience with:. Strong command of analytical and statistical skills ((inferential stats, correlations, regression analysis, etc) and a passion for colleague/employee experience.. Key skills required include advanced planning and forecasting abilities to anticipate change and align resources, proficiency in benefits tracking to ensure value realization, and a commitment to continuous improvement in change methodology development.. Additionally, knowledge of technology change, especially with SaaS products, is crucial to support our digital HR transformation, as well as SQL, Python, or database querying experience.. Additional Skills. Deep understanding of the full survey research process, from questionnaire development to statistical analysis,. Proactive and adaptable approach to work both independently and in collaborative, agile teams, and exceptional decision-making, problem-solving, and presentation abilities.. Mastery in using survey programming platforms like Glint, PeakOn, or Qualtrics, along with proficiency in Microsoft Office Suite, will set you apart in this dynamic role.. Qualification – Minimum bachelor’s degree (Preferred master’s degree in any discipline). You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.. This role will be based out of Chennai.. Shift Hours for this role are 10:00 AM to 6:00 PM IST, with occasional flexibility required for key afternoon meetings.. Purpose of the role. To deliver the collection and analysis of research into customer needs, experiences and interactions, to support the creation of beautiful, useful, and innovative experiences and communications for our 20m UK customers. To put the Customer Voice at the heart of everything we do.. Accountabilities. Delivery of end to end research programmes which are highly synergistic with other research and analytics activities conducted by the business including Design/UX Research, Colleague research, quantitative research and CX tracking.. Collaboration with various departments including Design, Product, Channel, Marketing, Transformation and Technology, to brainstorm innovative design concepts, ensuring that research findings are integrated into all stages of the innovation cycle.. Development and testing of prototypes, mock-ups, or value propositions to support the analysis of concept development and usability feedback from customers and internal stakeholders.. Monitoring of emerging technologies, industry trends, design best practices, societal changes, and economic trends that may impact the Customer landscape and influence Barclays strategic decisions.. Utilisation of data analytics tools to extract insights from market research,?customer surveys,?and feedback sessions to identify new opportunities and understand evolving customer needs.. Management of all risk relating to the Insight process, (and in particular Data Privacy risk) including identification of potential risks, development of strategies to mitigate those risks, and maintenance of alignment with Chief Controls Office and Data Privacy Compliance.. Management of all Research programmes, including oversight of colleagues and their performance, implementation of departmental goals and objectives, oversight of department efficiency and effectiveness.. Assistant Vice President Expectations. To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.. Take ownership for managing risk and strengthening controls in relation to the work done.. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.. Influence or convince stakeholders to achieve outcomes.. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.. Show more Show less

Join us as User Experience Designers to craft seamless experiences that connect people, platforms, and purpose. To deliver the collection and analysis of research into customer needs, experiences and interactions, to support the creation of beautiful, useful, and innovative experiences and communications for our customers.. To be successful as a "User Experience Designer", you should have experience with:. Hands on exp with Service Designer or UX Designer who thrives on crafting meaningful, end-to-end experiences.. Planning and forecasting abilities to anticipate change and align resources.. Proficiency in benefits tracking is crucial to ensure value realization.. Toolkit should include journey mapping and service blueprinting, rapid prototyping, and iterative design.. Being a natural collaborator and facilitator who can align diverse stakeholders and thinking in systems—connecting the dots across people, processes, insights, and platforms to deliver seamless services that scale—are also key attributes.. Additional Skills. Data literacy to support your decisions, expertise in content strategy, project management, and process mapping.. Visual Design proficiency. Familiarity with systems like Workday and ServiceNow, as well as experience with survey tools such as Glint or Qualtrics, are a massive plus.. Qualification – Minimum bachelor’s degree (Preferred master’s degree in any discipline). You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.. This role will be based out of Chennai,. Shift Hours for this role are 10:00 AM to 6:00 PM IST, with occasional flexibility required for key afternoon meetings.. Purpose of the role. To deliver the collection and analysis of research into customer needs, experiences and interactions, to support the creation of beautiful, useful, and innovative experiences and communications for our 20m UK customers. To put the Customer Voice at the heart of everything we do.. Accountabilities. Delivery of end to end research programmes which are highly synergistic with other research and analytics activities conducted by the business including Design/UX Research, Colleague research, quantitative research and CX tracking.. Collaboration with various departments including Design, Product, Channel, Marketing, Transformation and Technology, to brainstorm innovative design concepts, ensuring that research findings are integrated into all stages of the innovation cycle.. Development and testing of prototypes, mock-ups, or value propositions to support the analysis of concept development and usability feedback from customers and internal stakeholders.. Monitoring of emerging technologies, industry trends, design best practices, societal changes, and economic trends that may impact the Customer landscape and influence Barclays strategic decisions.. Utilisation of data analytics tools to extract insights from market research,?customer surveys,?and feedback sessions to identify new opportunities and understand evolving customer needs.. Management of all risk relating to the Insight process, (and in particular Data Privacy risk) including identification of potential risks, development of strategies to mitigate those risks, and maintenance of alignment with Chief Controls Office and Data Privacy Compliance.. Management of all Research programmes, including oversight of colleagues and their performance, implementation of departmental goals and objectives, oversight of department efficiency and effectiveness.. Assistant Vice President Expectations. To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.. Take ownership for managing risk and strengthening controls in relation to the work done.. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.. Influence or convince stakeholders to achieve outcomes.. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.. Show more Show less

About us: Pixis is a US-based codeless technology company that develops accessible AI to empower brands to scale their performance marketing efforts and augment their decision-making seamlessly. Since its inception, Pixis has been on a mission to develop powerful AI infrastructure that equips marketers across countries with robust plug-and-play AI products, 200+ proprietary, self-evolving AI models without having to write a single line of code. The company has raised a total funding of $209M across Series A, B, C and C1, and is backed by recognized investors including SoftBank Vision Fund 2, Touring Capital, Grupo Carso, General Atlantic, Celesta Capital and Chiratae Ventures. Our customer base includes global brands such as DHL Express, Joe & The Juice, Claroshop, Allbirds, L’Oreal, HDFC Bank, Skoda, Swiggy, Clar and SmartAsset, to name a few. Today Pixis’ talented and diverse team of 300+ spread across over 14 geographies is focused on building incredibly transformative AI products to help customers get the most out of their marketing and demand generation efforts. Get ready to embark on an AI venture at https://pixis.ai/ Why Pixis? We at Pixis believe that nothing is impossible, when you fail fast you learn faster, zero hierarchy, put the team above everything else, get constructive feedback that helps you build better products, and disagree if you disbelieve. These values guide us in everything we do, and is reflected in our employees and the products we build together. Our commitment to fostering an exceptional workplace has been recognized with the prestigious People Workplace Awards 2024 by the HR Association of India, a testament to our dedication to creating an outstanding environment for our employees. Join Pixis and be a part of a team where innovation knows no bounds, every idea counts, and together, we shape the future of technology. We are looking for a strategic and detail-oriented Group Account Manager to lead initiatives that uncover deep insights about our customers. In this role, you will gather and analyze customer feedback, behavior, and preferences to help the business make informed decisions across product, marketing, and customer experience. Key Responsibilities: Consumer Insights and Business Direction: Design and manage quantitative customer research projects Assess and identify key consumer insights, translating them into actionable business strategies that improve marketing efficiency and foster brand growth. Utilize cross-category learnings to provide strategic direction and tailored solutions to clients across various industries. Foster a collaborative and innovative work environment, ensuring the team delivers exceptional service and insights to clients. Client Management: Manage and nurture client relationships across diverse categories, including FMCG, Retail, Fintech, EdTech, Automobile, BFSI, E-commerce, Media, and Consumer Durables. Serve as a trusted advisor to clients, leveraging insights to drive business decisions and achieve measurable outcomes. Present findings to leadership in a clear and impactful manner using storytelling, dashboards, and presentations. Required Qualifications: Bachelor’s or Master’s degree in Marketing, Business, Psychology, or related field. 6+ years of experience in customer research, market research, or insights roles. Strong knowledge of research methodologies and tools (e.g., Qualtrics, SurveyMonkey, SPSS, Tableau). Excellent analytical and storytelling skills; ability to translate data into business insights. Experience working cross-functionally and influencing stakeholders. Experience managing clients across multiple industries, with a track record of delivering results.

We’re Hiring! 🚀 AWS Data Architect | 12-Month Remote Contract | Kuala Lumpur We’re currently hiring for an exciting AWS Data Architect role for a 12-month remote contract with one of our leading clients in Kuala Lumpur. Role Overview Type: Remote Location: Kuala Lumpur (client HQ) Duration: 12 months (extendable) Experience: 8–10 years Start: Within 7 days preferred Must Have: Certified AWS Solution Architect. Extensive and recent experience in AWS cloud platform and Proficiency in Snowflake data platform. Strong stakeholder management skills Key Responsibilities Solution Design: Collaborate with Business PO, business analysts, and tech team leads, development teams, to understand business requirements and translate them into comprehensive solution designs. This includes designing integration points and data models. Technical Leadership: Provide technical leadership and guidance throughout the project lifecycle. Guiding and Coaching: Guide and coach Data Management and Data Science teams. Troubleshooting and Issue Resolution: Provide guidance and support to resolve technical issues and challenges encountered during the implementation and deployment of the software solution. Key Skills & Requirements Proven experience as a Data Architect , with a focus on designing and implementing data warehousing , data modelling , AWS , and Snowflake . Familiar with AWS services, such as EC2, S3, Lambda , and RDS . Proficiency in Snowflake data platform, including data modeling, schema design, SQL queries , and performance tuning. Familiarity with software development methodologies, such as Agile or DevOps , and experience working in cross-functional development teams. Excellent problem-solving skills and the ability to analyze complex business requirements and translate them into technical solutions. Strong knowledge of security best practices and experience implementing security measures in software solutions. Able to work on EMEA time zones. Very good written and verbal communication skills with the ability to present technical details to a non-technical audience, as well as interpersonal skills, focus on end-user value delivery. Tools & Technologies: Qualtrics survey platform. AWS services (e.g., EC2, S3, Lambda, RDS, IAM). Snowflake data platform. SQL and database management systems. DataOps If this sounds like a fit—or if you know someone great—please share your updated resume and availability. 📧 shaista@kris.sg 📞 +60 12-296 9794 Referrals are always appreciated! Let’s connect and explore this opportunity. Show more Show less

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. What You’ll Do on a Typical Day : This role sits within the CX Data & Operations team in the Customer Analytics org. We have the operational ownership and responsibility to work collaboratively across business and technology. The position requires a blend of strategic and multidimensional thinking, strong communication skills, and a passion to influence how our processes are improved. We’re seeking a proactive and detail-oriented Business Systems And Operations Senior Analyst to join our CX Data & Operations team. In this role, you’ll be responsible for analyzing data, data quality, troubleshooting, issue resolution, as well as building and maintaining automations. Your technical capabilities will be used across multiple proprietary and non-proprietary tools. Collect, manage, and analyze customer feedback data using Qualtrics and other analytics tools. Build and maintain dashboards, trackers, and automated reports for CX metrics. Identify trends, root causes, and opportunities for experience improvements using structured analysis. Collaborate with stakeholders to define requirements, validate data, and track progress of CX initiatives. Present findings and actionable recommendations through clear and concise reports and presentations. Troubleshoot data flow or reporting issues independently and escalate when necessary. Maintain and streamline document and survey process management, ensuring version control and compliance. Monitor, prioritize, and action support tickets related to surveys, dashboards, or data issues, while meeting defined SLAs. Stay current on customer experience best practices and emerging analytics tools .Provide support to team members on tools, workflows, and documentation as needed. What We’re Looking For : Bachelor’s degree in business, Analytics, or related field. Minimum 3 years of relevant experience with data analysis, data reporting, or operations. Experience with Qualtrics is a plus, but strong proficiency is essential. Proficient in Microsoft Excel, Access, Word, PowerPoint, Outlook Proficient to intermediate level skill set in Alteryx Experience with SQL (Hive), JavaScript, CSS, HTML, JSON preferred Familiarity with SharePoint List creation and maintenance Strong analytical and critical thinking skills. Proven business acumen refers to the demonstrated ability to effectively understand and navigate business situations, making informed decisions that lead to positive outcomes. Excellent communication skills—able to explain complex data clearly and confidently. Proven track record of independent task ownership and follow-through Ability to manage multiple priorities in a deadline-driven environment High attention to detail and process integrity. Strong collaboration skills, with ability to work across global teams and time zones Familiarity with customer experience metrics (e.g., CSAT, NPS) is an asset Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for! Show more Show less

Role & responsibilities Job Description : We are seeking a highly motivated and experienced Application Support Specialist to join our team. This role is crucial in providing support for our Qualtrics platform, managing surveys, and contributing to continuous improvement initiatives to ensure a seamless user experience across internal stakeholders. While experience with Qualtrics is preferred, we also welcome candidates with a background in other survey management tools or relevant platforms. We also value applicants with strong HRIT experience who are adaptable and eager to learn. Roles & Responsibilities : We are seeking a highly motivated and experienced Application Support Specialist to join our team. This role is crucial in providing support for our Qualtrics platform, managing surveys, and contributing to continuous improvement initiatives to ensure a seamless user experience across internal stakeholders. While experience with Qualtrics is preferred, we also welcome candidates with a background in other survey management tools or relevant platforms. We also value applicants with strong HRIT experience who are adaptable and eager to learn. Design, develop, and implement employee feedback surveys using the Qualtrics platform, with a focus on leveraging AI analytics and Text iQ for advanced sentiment analysis and text mining. Utilize analytics to analyse survey results and extract meaningful insights to drive improvements in the employee experience. Create visually compelling and informative dashboards using Qualtrics to present survey data and insights to key stakeholders. Provide expertise in Text iQ to uncover trends and sentiment within open-ended employee feedback responses Educational qualification: BE/B.Tech/MCA/Any Graduate Experience :3+ years Skills : Preferably minimum of one year of experience in a Qualtrics role, with a focus on analytics and Text iQ. Proficiency in creating and customizing dashboards within the Qualtrics platform. Excellent communication and presentation skills, with the ability to convey complex data insights in a clear and actionable manner. Proven ability to work collaboratively with cross-functional teams and stakeholders to drive organizational change based on employee feedback Preferred candidate profile Certified , Qualtircs ,TestiQ

Job Summary As a Bank, we hold “think client” as one of our valued behaviours – it’s how we ensure that we’re working on things that matter to the people we serve. That value doesn’t just apply externally – we think client when we’re considering our colleagues too. Doing it requires us to have a strong understanding of what our people are thinking and feeling; what’s helping our people to be at their best every day; and what’s unhelpful and causing a drag on our people’s ability to have an impact. We gain an understanding of our employees through our employee listening programme – ‘My Voice.’ This is comprised of several elements: Annual employee survey This is our global survey of our 86k strong workforce, run in 9 languages across 59 countries. It informs key business decisions and allows us to assess the progress we’re making on our people strategy. Continuous listening We run a rolling culture survey which allows us to monitor sentiment throughout the year and report ‘live.’ Moments that matter We run lifecycle surveys at critical moments in the employee lifecycle (e.g. onboarding and exit) and we use pulse surveys to investigate sentiment around key organisational changes (e.g. our shift to flexible working). Democratising access We put insights into the hands of those who need them to make decisions through advisory services, enablement and access to dashboards and analytical tools. Listening in new ways We believe the future is a world where structured surveys are only a small part of the way we monitor employee sentiment. We’re exploring ways to listen passively and analyse unstructured data. We are looking for a talented team player to assist with the operational activities of the delivery of our employee listening programme. The role will work closely with the Head of Employee Listening and involve collaboration with colleagues from the across the Bank and our external partners. Key Responsibilities You will support the operational activities of the delivery of our employee listening programme. You will assist with the delivery of our annual employee survey process, our continuous listening programme and lifecycle surveys at moments that matter. Key elements of your role will include: Ensure the end-to-end seamless delivery of the employee listening programmes Collaborate and engage with vendors on requirements, contracting, briefing and deployment for the programme Maintain accurate records and management of the programme reports/database/ trackers Strategy Accountable to drive and support employee listening programme as per the global standards in respective Business/Region Participate in programme planning and calendar preparation for the year Partner with Group Employee Listening team on programme design discussions, process management, operations support and on ground delivery Regular reporting on programme wise status to customers and stakeholders Manage all queries related to the programme and provide solutions effectively Provide dashboards and value add metrics through analysis Operational governance and execution of all finance aspects related to the programme management Identify areas of process improvement and provide suggestions to the team – draft POIs, SLAs and other process documents Business Understanding the Organisation & Business context Extensive experience and expertise in the Senior Level Stakeholder Management. (OD Product Head, Stakeholders and HRBPs & Partners in GPS – Global People Services) Proactively engaging with the respective stakeholders and delivering value added services Processes Assisting with the delivery of the Bank’s annual global employee survey. Support with the Development and maintaining surveys at moments that matter. Embedding and enhancing or approach to continuous listening. Identify the opportunities to improve employee experience. Reporting findings and recommendations for improving employee experience. Agility to keep track of the organizational changes and bring appropriate changes to the process and plans. In depth, end to end, understanding of the processes involved in smooth execution of the programmes per guidelines from OD team Support the operational team in delivering the programme as per the agreed SLA (Service Level Agreement) Build strong partnerships with stakeholder’s that allows end to end seamless delivery of all activities and focus on delivering flawless service delivery Be a business partner with Group OD team and work closely with analytics team to provide meaningful analysis which influences business decisions Take active part in the weekly/monthly calls conducted with stake holders Drive and partake in daily operating calls with vendor to ensure programme delivery Ownership and accountability on programme related trackers and reporting Responsible for process documentation and process improvement Constantly drive for standardization of processes within the team Responsible for all the AskHR queries coming to the team, streamlining, prioritizing and delivering as per agreed TAT People & Talent Act as subject matter expert of the product and responsible to educate and collaborate with the respective HR colleagues and GPS teams for the accountable deliverables Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners. Risk Management Highlighting potential risk and mitigating them in the process and product. Governance Maintain Global governance standards within area of accountability Follow risk parameters as defined within area of accountability Map & update process steps in ARIS Adhere to Quality Matrices standards in the product and unit Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Organisation Development CoE (Centre of Excellence) Employee experience council HR Colleagues across the bank Employees/Senior Leaders Partners in GPS, Workforce Management Analytics and Corporate Affairs Skills And Experience Qualtrics Platform Mastery - Mandatory MS Office Subject matter expertise in Organisation development & Programme Management Excellent Communication & Written - Business writing skills/ Verbal communications/ Business Requirement Document/ Concept Papers Data Management & Integrity Data Visualization and Reporting Manage Conduct /Maintain high level of integrity Manage Risk/ Compliance to Risk parameters Stakeholder Management, Project Management - Project Coordination and Time Management Survey Management – Testing & Debuging Analytical and Logical Reasoning Critical Thinking and Problem-Solving Detail-Oriented and Quality Assurance Rapid Learning and Adaptability Qualifications Education Bachelor/Masters Degree in HR OR Related Fields Languages Excellent Comms in English(Both Verbal or Written) Competencies Action Oriented Collaborates Customer Focus Gives Clarity & Guidance Manages Ambiguity Develops Talent Drives Vision & Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers Show more Show less

Job Title: Consumer Insight Analyst Reports To: Director of Customer Experience Location: Hybrid Department: Customer Experience Position Summary We are seeking a data-driven and business-savvy Consumer Insight Analyst to join our Customer Experience team. This role will play a critical part in turning customer feedback and behavioral data into actionable insights that support strategic decision-making and drive revenue growth. The Consumer Insight Analyst will work cross-functionally with our Business Intelligence (BI) and Customer Experience teams, leveraging insight platforms like Qualtrics, aggregating feedback across multiple sources, and translating those insights into compelling reports and dashboards in Power BI. This individual will have the opportunity to present directly to the Executive Leadership Team (ELT), helping guide the organization toward more customer-focused and revenue-driven decisions. Key Responsibilities Aggregate and analyze customer data from various third-party platforms, with a strong emphasis on Qualtrics. Collaborate with the BI team to build, refine, and maintain dashboards and reports using Power BI. Present insights to internal stakeholders including ELT members, sales, product, and marketing teams, highlighting growth opportunities and areas for improvement. Translate complex data into clear, concise storytelling that drives action across departments. Identify trends, themes, and opportunities from customer feedback and behavior to improve the end-to-end customer journey. Partner with cross-functional teams to influence product development, service enhancements, and go-to-market strategies. Maintain data integrity and ensure alignment between survey data, business metrics, and reporting outputs. Qualifications Bachelors degree in business, Marketing, Statistics, Data Science, or a related field. 2–4 years of experience in consumer insights, customer experience analytics, or a related field. Strong hands-on experience with Qualtrics and Power BI is required. Proven ability to analyze and synthesize large datasets and translate them into actionable insights. Comfortable presenting data-driven recommendations to senior leadership and cross-functional teams. Exceptional communication, collaboration, and storytelling skills. Proficiency in Excel; familiarity with SQL, DAX, or similar analytical tools is a plus.

Our story Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally. With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward. It’s why we’re so driven to connect passion with purpose. Our team’s experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work. To learn more about us, visit stradaglobal.com Job Description : We are seeking a highly motivated and experienced Application Support Specialist to join our team. This role is crucial in providing support for our Qualtrics platform, managing surveys, and contributing to continuous improvement initiatives to ensure a seamless user experience across internal stakeholders. While experience with Qualtrics is preferred, we also welcome candidates with a background in other survey management tools or relevant platforms. We also value applicants with strong HRIT experience who are adaptable and eager to learn. Roles & Responsibilities : We are seeking a highly motivated and experienced Application Support Specialist to join our team. This role is crucial in providing support for our Qualtrics platform, managing surveys, and contributing to continuous improvement initiatives to ensure a seamless user experience across internal stakeholders. While experience with Qualtrics is preferred, we also welcome candidates with a background in other survey management tools or relevant platforms. We also value applicants with strong HRIT experience who are adaptable and eager to learn. Design, develop, and implement employee feedback surveys using the Qualtrics platform, with a focus on leveraging AI analytics and Text iQ for advanced sentiment analysis and text mining. Utilize analytics to analyse survey results and extract meaningful insights to drive improvements in the employee experience. Create visually compelling and informative dashboards using Qualtrics to present survey data and insights to key stakeholders. Provide expertise in Text iQ to uncover trends and sentiment within open-ended employee feedback responses Educational qualification: BE/B.Tech/MCA/Any Graduate Experience :3+ years Skills : Preferably minimum of one year of experience in a Qualtrics role, with a focus on analytics and Text iQ. Proficiency in creating and customizing dashboards within the Qualtrics platform. Excellent communication and presentation skills, with the ability to convey complex data insights in a clear and actionable manner. Proven ability to work collaboratively with cross-functional teams and stakeholders to drive organizational change based on employee feedback Benefits We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Strada, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Strada’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Strada is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Strada, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. Diversity Policy Statement Strada is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Strada provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Strada. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. .

Lynk is the best place to seek, build and share credible human expertise . We power the new knowledge economy. Our Knowledge-as-a-Service platform unlocks the insights, experience and expertise of experts from around the world, helping people and companies make informed decisions. Our customers include Fortune 500 companies, leading investment houses, global family offices, top professional services firms, governments and other organizations . LYNK is seeking a self-driven individual to join the Survey Team in Mumbai, India. The Survey Associate will join a growing Survey Team. The Survey Associate will be responsible for managing various projects, client management, quality control and compliance. He/she will also be required to generate reports and develop insights for clients. LYNK Survey Team covers end-to-end survey cycle from coding to analysis. This position requires an analytic mindset, excellent communication and oratory skills, ability to take ownership and responsibility, keen to learn, think out of the box and excellent client management skills and observation skills. What You’ll Do Review survey responses to ensure they meet our bar for quality and compliance standards. Think out of the box to find survey respondents in a limited time frame Build strong client relationships Proactively collaborate with colleagues to contribute to Lynk’s growth Manage multiple global projects Bidding and negotiation What Expertise You’ll Add To The Team Bachelor’s/ Master's degree with a strong academic track record Prior experience and knowledge of market research Experience and knowledge of various survey programming software an advantage (e.g., experience with Qualtrics, Surveymonkey, SawTooth and Inc-Query) (not mandatory) Questionnaire designing (not mandatory) Manage multiple projects with a unique outlook and determined attitude Adapt to different situations with a never give-up attitude and work for best results Experience with targets and revenue goals Sales and negotiation background a huge bonus What We Commit To You Competitive remuneration package in a rapidly-expanding growth stage global company An environment that respects diversity and inclusion Comprehensive medical insurance coverage The opportunity to collaborate with global colleagues and international clients Notes: Lynk employees are prohibited from trading Restricted Securities (defined as any security whose performance is linked to a single company) on any Personal Trading Account. All future new joiners, if they receive a conditional offer to join Lynk, will be required to undergo a background check. Lynk is an equal opportunities employer.

🌟 We’re Hiring: Customer Service Representatives & Support Managers 📍 Location : Remote 🕒 Employment Type : Contract-based / Freelance / Part-time – 1 Month 📅 Start Date : [Immediate] Are you passionate about delivering exceptional customer experiences and driving support excellence? Join our fast-paced, customer-obsessed team where you’ll play a critical role in shaping how we support users across multiple channels and platforms. 🔧 Key Responsibilities Respond to and resolve multichannel support tickets (email, chat, voice, social, etc.) Monitor and report key support KPIs and metrics (e.g., CSAT, FRT, ART, etc.) Update and maintain internal knowledge bases and help center documentation Handle customer escalations with professionalism and urgency Coach, mentor, and lead junior support agents to consistently meet quality standards Identify and implement process improvements to increase efficiency and customer satisfaction Collaborate with cross-functional teams (product, sales, QA) to relay customer insights 💻 Tools & Platforms You’ll Work With Commercial Support & CX Platforms: Zendesk, Freshdesk, Salesforce Service Cloud, ServiceNow HubSpot Service Hub, Intercom, Helpscout NICE IEX, Verint, Assembled RingCentral, Nextiva Tableau, Qualtrics, SurveyMonkey Slack, Microsoft Teams Open Source / Free Tools: Ticketing: osTicket, Zammad, Request Tracker, UVDesk, FreeScout Messaging: Rocket.Chat, Mattermost, Element, Jitsi Meet Documentation: DokuWiki, BookStack, MediaWiki, Outline Reporting & Analytics: Metabase, Apache Superset, Google Data Studio (free) Survey & Feedback: Google Forms, LimeSurvey ✅ What We’re Looking For 2+ years of experience in customer support or service delivery roles Strong verbal and written communication skills Proven ability to manage and resolve complex customer issues Familiarity with support automation, AI/chatbots, or workflow optimization is a plus Experience with both enterprise and open-source tools is an advantage Leadership or team coaching experience (for Support Manager applicants) Interested Please share your Profiles to Ganapathikumar@highbrowtechnology.com Show more Show less

At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too. We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate. We actively look for prospects who: Are passionate about client success. Enjoy collaborating with others. Strive to exceed expectations. Move boldly in the quest for superior and best in market solutions. Job Description: Join Pitney Bowes as Product Analyst Years of Experience required- 3 to 5 years Job Location- Noida/ Pune At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too. We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate. We actively look for prospects who: Are passionate about client success. Enjoy collaborating with others. Strive to exceed expectations. Move boldly in the quest for superior and best in market solutions. Seeking an initiative-taking and analytical Product Analyst to play a pivotal role in shaping the direction of our products by leveraging data-driven insights , user feedback, and digital marketing analytics. As a Product Analyst, candidate will collaborate closely with cross-functional teams to ensure a deep understanding of product usage and drive continuous improvement. Responsibilities: Finding and clearly communicating key insights to influence others on driving necessary changes based on insights identified. Collaborating with product managers to prioritize features for Shipping 360 based on analytics. Maintaining a strong relationship with UX teams to optimize client experiences. Collaborate closely with Product Management, Engineering, Customer Success, and other teams to foster a comprehensive understanding of product usage and improvement opportunities, leveraging analysis of user behavior, product usage data, and customer feedback to drive informed product decisions. Utilizing a diverse range of tools, including Pendo, Qualtrics, Adobe, FullStory, Google analytics and Power BI , in a resourceful manner to extract insights and data. Collaborate effectively with Data Science to provide comprehensive answers and actionable insights for product managers, enabling the creation of cohesive narratives to drive strategic decision-making. Collaborate with external partners to understand their business requirements, articulate, and transform those into measurable KPIs. Optimize web measurement strategy and ensure timely implementation of analytics, testing and personalization capabilities based on business priorities. Work closely with Product Management, Engineering, and Customer Success to conduct A/B tests and experiments to optimize product features and user experience. Digital Marketing Concepts and Analytics Familiarity : Strong understanding of digital marketing principles and analytics, with experience in tracking and analyzing marketing performance data. Familiar with tools and techniques for measuring campaign effectiveness, user acquisition, conversion rates, and customer journey analysis to support data-driven product decisions. Qualifications: Strong analytical skills with the ability to interpret complex data sets and extract meaningful insights. Strong communication skills: clear, concise, and effective in both written and verbal form across all levels of the organization. Proven experience with digital analytics tools such as Pendo, Qualtrics, Adobe Analytics, FullStory and Google analytics . Strong background in managing analytics for digital acquisition channels and web self-service platforms. Knowledge in managing experimentation programs and analytics for SaaS product growth. Familiarity with SQL & Power BI for data visualization and reporting needs, with the ability to use it in diverse product analysis contexts. The Team Our passionate and ambitious team delivers innovations that help clients navigate the complex and always evolving world of commerce: from helping, them use data to market to the best customers, to enabling the sending of parcels and packages efficiently, to securing payments through statements and invoices. Our global Innovation team is dedicated to using the best-in-class tools, processes and modern architectures to create great experiences for our clients. In a rapidly changing world, we have a clear technical vision for our future that includes SaaS, APIs, Big Data, Advanced Analytics, Mobile and the Internet of Things. We are also focused on creating great client experiences, utilizing a Design Thinking platform and approach. Helping clients achieve their greatest commerce potential are Pitney Bowes' 14,000+ passionate employees around the world, our relentless pursuit of innovation with over 2,300 active patents, and our focus on clients, who are at the center of all that we do - from small businesses to 90% of the Fortune 500. In everything, we do, we deliver accuracy and precision to drive meaningful impact. Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace. Few interesting videos about Pitney Bowes: Who we are Pitney Bowes India 10 years journey Pitney Bowes, Great Place to Work Life at Pitney Bowes Pitney Bowes Diversity We will: Provide the will: opportunity to grow and develop your career Offer an inclusive environment that encourages diverse perspectives and ideas Deliver challenging and unique opportunities to contribute to the success of a transforming organization Offer comprehensive benefits globally ( P B Live Well ) Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace. All interested individuals must apply online.

At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too. We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate. We Actively Look For Prospects Who: Are passionate about client success. Enjoy collaborating with others. Strive to exceed expectations. Move boldly in the quest for superior and best in market solutions. Job Description: Join Pitney Bowes as Digital Analyst – EU & APAC Regions Years Of Experience Required- 3 To 5 Years Job Location- Noida/ Pune At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too. We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate. We Actively Look For Prospects Who: Are passionate about client success. Enjoy collaborating with others. Strive to exceed expectations. Move boldly in the quest for superior and best in market solutions. We’re looking for a strategic and insights-driven Digital Journey Analyst to support growth initiatives across the EU and APAC regions. This role will be instrumental in uncovering behavioral trends across the full digital funnel, identifying gaps in the user journey, and connecting digital marketing performance to revenue outcomes. The ideal candidate is not only fluent in analytics tools but also skilled at translating complex data into clear, actionable insights. They thrive in cross-functional environments, have a strong understanding of regional market differences, and bring a proactive approach to experimentation, optimization, and collaboration. Experience with SaaS product analytics and multi-touch attribution is a strong plus. Responsibilities: Digital Journey & Funnel Analysis: Analyze user behavior across digital touchpoints (TOFU, MOFU, BOFU) to understand how prospects and customers engage with content and campaigns. Identify gaps, drop-offs, and successful paths that drive MQLs, SQLs, and revenue, particularly across the EU and APAC regions. Data-Driven Insights: Move beyond reporting to deliver actionable insights that influence content strategy, channel mix, and campaign investment. Help stakeholders understand what’s working—and what’s not—through a revenue-first lens, not just engagement metrics. Cross-Functional Collaboration: Partner with marketing, product, sales, and analytics teams to connect digital campaign performance with offline outcomes (e.g., demos, quotes). Translate data into strategies that align with regional goals and business objectives. User Journey Mapping: Map multi-touch user journeys across ads, site content, and CRM systems to uncover friction points, missed retargeting opportunities, and optimization areas for both marketing and product experiences. A/B Testing & Experimentation: Recommend and support A/B tests for landing pages, CTAs, and user flows based on observed behavior. Collaborate closely with Marketing, Engineering, and Customer Success to drive continuous optimization across regions. Regional & Competitive Lens: Apply a nuanced understanding of European and APAC markets—including search behavior, digital maturity, and sales engagement patterns. Stay aware of how top-performing peers in the region are measuring and optimizing their digital efforts. Reporting & Tool Mastery: Build and maintain dashboards in tools like Adobe Analytics, FullStory, Power BI, and Google Analytics to track KPIs. Ensure accurate data collection and actionable interpretation to inform digital marketing and product strategies. Product Analytics & Attribution: Support product teams by analyzing behavioral data to drive feature usage, engagement, and activation. Help attribute product outcomes and conversions back to marketing efforts across the full funnel. Qualifications: Strong analytical skills with the ability to interpret complex datasets and translate findings into meaningful business recommendations. Proven experience in digital analytics, funnel reporting, and multi-touch attribution across diverse global regions, with a strong emphasis on Europe. Proficient in tools such as Adobe Analytics, FullStory, Google Analytics, Google Search Console, Power BI, Pendo, Deal front and Qualtrics. Experience with A/B testing and optimization tools is a plus. Strong communication skills—able to present clear, concise, and compelling insights to stakeholders across all levels. Experience working with marketing and product teams to align insights with go-to-market strategies and product development priorities. Familiarity with SQL and data visualization platforms, with an ability to build dashboards and run ad hoc queries across marketing and product datasets. Experience in SaaS environments with a strong understanding of product usage metrics, customer journeys, and user engagement strategies. The Team Our passionate and ambitious team delivers innovations that help clients navigate the complex and always evolving world of commerce: from helping, them use data to market to the best customers, to enabling the sending of parcels and packages efficiently, to securing payments through statements and invoices. Our global Innovation team is dedicated to using the best-in-class tools, processes and modern architectures to create great experiences for our clients. In a rapidly changing world, we have a clear technical vision for our future that includes SaaS, APIs, Big Data, Advanced Analytics, Mobile and the Internet of Things. We are also focused on creating great client experiences, utilizing a Design Thinking platform and approach. Helping clients achieve their greatest commerce potential are Pitney Bowes' 14,000+ passionate employees around the world, our relentless pursuit of innovation with over 2,300 active patents, and our focus on clients, who are at the center of all that we do - from small businesses to 90% of the Fortune 500. In everything, we do, we deliver accuracy and precision to drive meaningful impact. Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace. Few Interesting Videos About Pitney Bowes: Who we are Pitney Bowes India 10 years journey Pitney Bowes, Great Place to Work Life at Pitney Bowes Pitney Bowes Diversity We Will: Provide the will: opportunity to grow and develop your career Offer an inclusive environment that encourages diverse perspectives and ideas Deliver challenging and unique opportunities to contribute to the success of a transforming organization Offer comprehensive benefits globally (PB Live Well) Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace. All interested individuals must apply online. Show more Show less

At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too. We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate. We Actively Look For Prospects Who: Are passionate about client success. Enjoy collaborating with others. Strive to exceed expectations. Move boldly in the quest for superior and best in market solutions. Job Description: Join Pitney Bowes as Product Analyst Years Of Experience Required- 3 To 5 Years Job Location- Noida/ Pune At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too. We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate. We Actively Look For Prospects Who: Are passionate about client success. Enjoy collaborating with others. Strive to exceed expectations. Move boldly in the quest for superior and best in market solutions. Seeking an initiative-taking and analytical Product Analyst to play a pivotal role in shaping the direction of our products by leveraging data-driven insights, user feedback, and digital marketing analytics. As a Product Analyst, candidate will collaborate closely with cross-functional teams to ensure a deep understanding of product usage and drive continuous improvement. Responsibilities: Finding and clearly communicating key insights to influence others on driving necessary changes based on insights identified. Collaborating with product managers to prioritize features for Shipping 360 based on analytics. Maintaining a strong relationship with UX teams to optimize client experiences. Collaborate closely with Product Management, Engineering, Customer Success, and other teams to foster a comprehensive understanding of product usage and improvement opportunities, leveraging analysis of user behavior, product usage data, and customer feedback to drive informed product decisions. Utilizing a diverse range of tools, including Pendo, Qualtrics, Adobe, FullStory, Google analytics and Power BI , in a resourceful manner to extract insights and data. Collaborate effectively with Data Science to provide comprehensive answers and actionable insights for product managers, enabling the creation of cohesive narratives to drive strategic decision-making. Collaborate with external partners to understand their business requirements, articulate, and transform those into measurable KPIs. Optimize web measurement strategy and ensure timely implementation of analytics, testing and personalization capabilities based on business priorities. Work closely with Product Management, Engineering, and Customer Success to conduct A/B tests and experiments to optimize product features and user experience. Digital Marketing Concepts and Analytics Familiarity : Strong understanding of digital marketing principles and analytics, with experience in tracking and analyzing marketing performance data. Familiar with tools and techniques for measuring campaign effectiveness, user acquisition, conversion rates, and customer journey analysis to support data-driven product decisions. Qualifications: Strong analytical skills with the ability to interpret complex data sets and extract meaningful insights. Strong communication skills: clear, concise, and effective in both written and verbal form across all levels of the organization. Proven experience with digital analytics tools such as Pendo, Qualtrics, Adobe Analytics, FullStory and Google analytics . Strong background in managing analytics for digital acquisition channels and web self-service platforms. Knowledge in managing experimentation programs and analytics for SaaS product growth. Familiarity with SQL & Power BI for data visualization and reporting needs, with the ability to use it in diverse product analysis contexts. The Team Our passionate and ambitious team delivers innovations that help clients navigate the complex and always evolving world of commerce: from helping, them use data to market to the best customers, to enabling the sending of parcels and packages efficiently, to securing payments through statements and invoices. Our global Innovation team is dedicated to using the best-in-class tools, processes and modern architectures to create great experiences for our clients. In a rapidly changing world, we have a clear technical vision for our future that includes SaaS, APIs, Big Data, Advanced Analytics, Mobile and the Internet of Things. We are also focused on creating great client experiences, utilizing a Design Thinking platform and approach. Helping clients achieve their greatest commerce potential are Pitney Bowes' 14,000+ passionate employees around the world, our relentless pursuit of innovation with over 2,300 active patents, and our focus on clients, who are at the center of all that we do - from small businesses to 90% of the Fortune 500. In everything, we do, we deliver accuracy and precision to drive meaningful impact. Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace. Few Interesting Videos About Pitney Bowes: Who we are Pitney Bowes India 10 years journey Pitney Bowes, Great Place to Work Life at Pitney Bowes Pitney Bowes Diversity We Will: Provide the will: opportunity to grow and develop your career Offer an inclusive environment that encourages diverse perspectives and ideas Deliver challenging and unique opportunities to contribute to the success of a transforming organization Offer comprehensive benefits globally (PB Live Well) Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace. All interested individuals must apply online. Show more Show less

Shift – (US EST) 6:30 PM to 3:30 AM IST Experience in Service Excellence management using the Medallia/Qualtrics/Press Ganey. and in workflow, troubleshooting and system configuration. Please share your resume at simran.agrawal1@elevancesystems.com

As passionate about our people as we are about our mission. What We’re All About Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. Q2 is seeking a Lead Operations Program Manager for our Strategic Operations Team. In this role, you'll be responsible for overseeing and driving activities like operational transitions, biz operations in our company and ensuring that the programs are implemented according to schedule and budget. Updating management, personnel, and clients on any prospective transition-related changes is a key part of this role. To ensure success as a Lead Operations Program Manager running tracks on transitions, biz operations etc., you should be able to proactively spot any risks; challenges and solve them as quickly as possible. A top-notch Program Manager in this role is expected to demonstrate mastery of the processes like Transition, Biz Operations to minimize any associated costs or risks. Responsibilities Data Analysis and Reporting: Collect, analyze, and interpret operational data to identify trends and areas for improvement. Develop and maintain reports and dashboards to track key performance indicators (KPIs). Present findings and recommendations to management through clear and concise reports. Should be able to understand and design What-if models for project P&L and resource allocations Process Improvement Evaluate existing operational processes and identify opportunities for improvement. Develop and implement process improvement strategies to increase efficiency and reduce costs. Collaborate with cross-functional teams to implement changes and monitor their impact. Project Management Assist in planning and executing operational projects. Track project progress, identify potential issues, and ensure timely completion of milestones. Coordinate with stakeholders to ensure project objectives are met. Coordinating any major transitions within the company, such as financial, technological, operational, and governance changes. Generate reports & dashboard related to Program health considering cost, efficiency, timelines etc Bachelor's or master's degree in related field or equivalent experience 8+ years of experience with a Bachelor's degree or 5+ years of experience with a Master's degree in a similar role Project Management Methodology exposure preferred (PMP or PMI) Strong analytical and problem-solving skills Experience building documentation and project plans using MS Project, Excel, Word, and PowerPoint Good hands-on experience of MS Visio, Lucid charts, etc. Exposure to Jira, Salesforce, Qualtrics, PowerBI, etc. Experience managing expectations and providing creative solutions to priority con Ability to develop new initiatives and processes that produce higher levels of customer satisfaction while reducing expenses and shortening project durations. Capable of assessing project risks and related mitigation steps. Client first attitude and commitment to satisfaction Strong written and verbal communication skills Excellent people and teamwork skills. Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast-paced environment. Prior experience with Salesforce (or other CRM tools) and SharePoint preferred. Financial Services and enterprise software experience preferred. This position requires fluent written and oral communication in English. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs – “You Earned it” Click here to find out more about the benefits we offer. How We Give Back To The Community You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page . Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, and The Trevor Project, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes. At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Show more Show less

About Us Bain & Company is a global consultancy that helps the world’s most ambitious change makers define the future. Across 65 offices in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry. In 2004, the firm established its presence in the Indian market by opening the Bain Capability Center (BCC) in New Delhi. The BCC is now known as BCN (Bain Capability Network) with its nodes across various geographies. BCN is an integral and largest unit of (ECD) Expert Client Delivery. ECD plays a critical role as it adds value to Bain's case teams globally by supporting them with analytics and research solutioning across all industries, specific domains for corporate cases, client development, private equity diligence or Bain intellectual property. The BCN comprises of Consulting Services, Knowledge Services and Shared Services. Who You Will Work With The CoE has fast-paced, dynamic environment with continuous innovation and learning. We offer multitude of professional development opportunities for those who like to problem-solve in an analytical environment. The COE provides a truly global experience with opportunity to work with experts, Bain teams and clients across the world in an inclusive, collaborative and fun-loving team culture. There are also global transfer opportunities for high performers. This role is based out of the Marketing and Customer Experience (MCX) team in the broader Capabilities cluster. MCX team works on building and deploying analytical solutions pertaining to Bain’s Customer Practice, delivering quality analysis and generating strong business insights in the Marketing and Customer Experience (MCX) domain. The team primarily helps Bain case teams, across geographies and industries, solve critical client issues by applying battle-proven diagnostics/ solutions that can identify client pain points related to marketing, brand, and customer strategy. They also play a significant role in creating, testing, and contributing to the proprietary products and Bain IP within the domain, in close collaboration with Customer Practice leadership What You’ll Do Customer CoE Managers lead multiple teams while doing case delivery for clients or IP development. They handle multiple stakeholders while working closely with expert partners, case teams across geographies and industries with focus on M/CX related projects. Managers bring specialized knowledge to MCX product(s) in development of related IP/ tools as well as leading end client/case delivery . They play a key role in driving the team’s overall answer, client communication, planning etc. A manager acts as a strategic Leader who takes responsibility developing team members for key leadership roles in BCN teams. He/she provides feedback and coaches Project Leaders on task execution and role. They provide significant direction and support to resolve complex issues/conflicts and effectively manage client and team . Customer CoE manager would also contribute in other CoE initiatives such as recruiting, training, business strategy etc. He/ she may be required to travel to client or case team locations on need basis Leads multiple teams comprising of Project Leaders/ Associates/Analysts to execute multiple cases or IP development simultaneously Understand client needs and situations and adapt to case expectations. Show ability to resolve complex issues across work streams. Is proficient at identifying and deploying relevant resources and analytical tools while ensuring timely, high quality, error-free analysis and output produced by the team Effectively manages client and team meetings and deliver clear and professional presentations to the senior case team members, practice stakeholders across the Bain teams as well as Bain clients. Brainstorm with the CoE Director, practice manager, expert partner as required on various strategic aspects for IP/product development as well as CoE learning and professional development. Provide coaching and mentoring to their teams. Consistently provide responsible feedback in all interactions; recognizes team’s professional development needs and provide feedback toward constant improvement. Ensure a consistent and positive team experience by managing expectations between case teams/clients and BCN teams Participate in COE resource planning, recruitment and development About You Candidates should be graduate/post-graduate in statistics /analytics/ MBA with strong academic records and a minimum of 8 years of industry experience in market research, data analytics or consulting with customer / marketing analytics exposure. Candidates should possess excellent analytical, work planning, communication and team skills. Prior experience with project management, team management, coaching and mentoring is important. Strong understanding of M/CX domain as well as the broader business context, including marketing trends, customer behaviors, and financial impact Technical Skills (good To Have) Hands on experience with CX tools (e.g., Qualtrics, Incquery) and concepts (Loyalty, Customer journeys, benchmarking, primary research) OR Hands on experience with digital marketing tools (e.g., SEMRush, Similarweb, Sensortower, etc.). and concepts (media spend, SEO/ SEM, traffic/ channel analysis) Experience with any of the following topics is a plus – survey-based tools and analytics, diagnostics, data analytics and LLMs/ Gen AI Working proficiency in data visualization tools (Tableau, Power BI) is a plus. Strong skills in Python, Microsoft Excel and PowerPoint is required. Proficiency and experience in other ETL or analytical tools (SQL, R, SAS, Tableau or Alteryx) will be preferred. What Makes Us a Great Place To Work We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor’s Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents.. Show more Show less