Quality Assurance Automation Lead

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About NationsBenefits:

At NationsBenefits®, we are committed to helping our customers achieve a better quality of life through supplemental benefits and member engagement solutions. We are also enthusiastic about supporting the goals of our associates and helping them do their best work. Together, we can make a meaningful and measurable difference in the lives of millions. That’s something we can all be proud of.

About the Job

Our team is revolutionizing payment solutions for healthcare and retail, enabling seamless transactions across web, mobile, and POS systems. As a QA Automation Lead, you will ensure our platforms meet rigorous standard for security, scalability, and reliability while leading innovation in test automation.

Fintech team is dedicated to building a better end to end payments capability that will support the current flex card program, filter spend, simplify merchant integrations as the point of sale but also for web and mobile marketplaces. The capabilities of the payment capabilities should then be able to extend various other medical claims processes now and in the future.

You will work with developers on open-source project and technologies that will allow us to be build platforms at scale as well as benefit from the latest innovations in speed, simplicity, and security.

Qualifications:

• 7+ years in QA Automation, with 3+ years in a leadership role.
• Experience with Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), agile
• model and different test methodologies & validation to ensure the Quality Assurance Control.
• Experience using Relational Databases in Client/Server and Web environment
• Extensive experience in relational database testing (Backend) to ensure data consistency on frontend by writing and executing SQL queries
• Experience in load and stress testing (using the JMeter tool).
• Strong experience with non-relational databases
• Strong experience in ETL testing and concepts
• Experience in Appium automation tools, for mobile application testing (Android and iOS).
• Extensive experience on Manual and Automation testing using Selenium, maven, Quick Test Professional (QTP) for Client/Server, Web and Database application, Api test automation (Rest assured)
• Strong coding experience in Java programming language and .NET and framework design.
• Experienced in Azure DevOps CI/CD process including integration, code releases and deployments
• Experience in the generation of automated reports (Klov, Extent reports, allure Report, etc.).
• Strong experience with GitHub, TFS and Jenkins
• Ability to interact with developers and product managers regarding testing status and defect and change tracking using Azure DevOps or Atlassian Suite
• Strong problem analysis and resolution skills and ability to work in Multi-Platform Environments

Nice to have:

• Proven track record of building/managing automaton suites for Fintech or payment systems.
• Knowledge of financial regulations (PCI-DSS, NACHA, etc.)

Responsibilities:

• Build and mentor a high-performing QA Automation team (India Team).
• Establish best practices for test automation, code quality, and QA processes.
• Evaluate and implement new tools/technologies (e.g., AI-driven testing, performance tools).
• Represent QA in architectural discussions, advocating for testability and quality gates.
• Design and maintain advanced automation frameworks (Web, API, Mobile, ETL)
• Integrate test into CI/CD pipelines (Azure DevOps, Jenkins) for continuous validation.
• Lead efforts in performance, security, and load testing (JMeter, etc.).
• Triage complex defects and provide root-cause analysis to engineering teams.
• Report to senior leadership on QA KPIs, risks, and mitigations plans.
• Partner with Product Managers/Owners, Developers, DevOps to refine acceptance criteria and test cases.
• Align with compliance teams to ensure regulatory requirements (e.g., PCI, financial standard.)