At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. Those in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and utilisation of Microsoft CRM applications. Working in this area, you will enable clients to optimise operational efficiency and achieve their strategic objectives.Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.
Skills
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Respond effectively to the diverse perspectives, needs, and feelings of others.
- Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
- Use critical thinking to break down complex concepts.
- Understand the broader objectives of your project or role and how your work fits into the overall strategy.
- Develop a deeper understanding of the business context and how it is changing.
- Use reflection to develop self awareness, enhance strengths and address development areas.
- Interpret data to inform insights and recommendations.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
Edu Qualification: BTech/BE/MTech/MS/MCA/MBAWe're looking for a seasoned QA with experience of testing with Portal QA
Responsibilities
- Testing releases of new or modified custom applications developed using Microsoft/Azure technologies.
- Testing releases of new D365 CRM application, assuring the quality of scalable software solutions by collaborating with business partners to realize the full capability of D365, supporting all quality assurance tasks, test plan preparation, test cases for customizations, extensions, configurations, and integrations.
- Performing functional, data migration,integration, and regression testing.
- Creating test plans and detailed test cases using Azure DevOps or similar tool (preferably Azure DevOps);
- Documenting any defects found during the daily testing activities and track them to resolution.
- Hands-on experience in writing the test cases based on requirements and ability to execute the test cases independently
- Supporting DevOps development teams test planning and execution, and code reviews.
- Participating in release activities and post-release support activities.
- Supporting user story mapping, sprint planning, estimation, and feature walk-throughs.
- Participating in user acceptance testing and maintenance of documentation.
- Reviewing the test plan implications of Change Requests.
- Contribute to/prepare ad-hoc reports and presentations for PMO, Clients etc.
- Staying upto date with industry best practices with regards to testing and test automation
Required Competencies –
- 5- 11 Years experience as a consultant with implementation of Microsoft Dynamics CE/CRM preferably in a global/multi-country scenario
- At least 2-3 end-to-end implementations completed in D365 CE
- Good knowledge of Dynamics 365 CE/CRM modules and its Out of box capabilities
- Testing experience with Customer Engagement including Sales, Marketing, Customer Service. Field Service will be nice to have.
- Testing Knowledge of Power Portals/ Power Pages, Power Apps, Automate, Power BI
- Worked on Test Scenario creation, Test case creation, Test data creation, Test Case execution, Defect reporting, Smoke testing, Regression,data migration and Ad-hoc testing in Agile model at SIT environment.
- Must have demonstrated experience in one of these tool sets, Selenium, or EasyRepro
- Demonstrated experience developing software test plans & test cases.
- Outstanding written and verbal communication skills.
Skills/Certifications –
- Preferred SpecFlow with Selenium using BDD (Behavior Driven Development)
- Good knowledge on test frameworks, testing life cycle and different phases of testing
- Basic knowledge on Coding skills in C# and/or Java Script
- Certification in latest D365 CRM is plus
- Knowledge on form and field level security testing, Security structure
- Knowledge on SQL and API testing using tools like Postman
- Fluent in English and overall Presentation skills
- Consulting skills
