Business Analyst

About the Team:

The Content organization is responsible for identifying, creating, licensing and integrating best-in-class unstructured and structured data that is both self-sourced and from third party content providers. The various Content teams report to the Chief Content Officer and have strategy, product management, operations and support responsibilities for each of the Content verticals- Research, Web Curation, Company Documents, and Structured Data. We have been experiencing a rapid growth cycle across all content sets. We value and uphold transparency, trust and accountability in our relationships within the team and with internal and external stakeholders.

About the Role:

The Business Analyst I will be part of a newly formed Content Strategy, Planning and Analysis team- a horizontal function working across all the lanes within the Content Organization.You will collaborate with Product, Engineering, Finance, Legal, Operations, and Revenue teams. The candidate we seek must have experience and skills in data analysis using Excel, Google Sheets, Tableau, Microsoft Power BI and/or similar analytical tools. In addition, the successful candidate will have experience building compelling and easy-to-understand charts and presentations in Powerpoint and/or Google presentations. A background in a similar role for a financial services or software company would be a plus.

Who You Are

Required:

• Outstanding oral and written communication skills
• Minimum 2 years experience in business intelligence, or data analysis, having worked in a similar role in a financial services, software development, or similar industry.
• Energy, creativity, and a critical thinker, with excellent attention to detail and organizational skills, who is able to manage diverse data and build effective presentations for product and content leaders with actionable suggestions to improve or influence operational decision making.
• Strong analytical skills, and ability to discern patterns from complex data, produce accurate conclusions, and report critical information or recommendations.
• Someone who is comfortable taking the initiative to extend an analysis to illustrate key data points without explicit direction.
• Possess the ability to multitask and work effectively under time pressure; a willingness to contribute independently; an eagerness to continue learning new skills; and a drive to deliver tangible results.
• Exceptional Excel/Word/PowerPoint/Google Sheets/Google Docs/Google Slides experience.

Preferred, but not Required:

• Relevant domain knowledge, and familiarity with functions and user workflows across financial services (buy-side and sell-side), investment banking/private Equity/Venture capital, Corporate and Consulting
• A proactive self-starter who is able to develop and maintain effective working relationships with the wider team across different global locations, and stays focused to meet deadlines
• Strong presentation and effective communication skills - both written and oral English
• Bachelor's Degree in business administration, information systems, statistics, computer science, engineering, or a related field
• Experience with Product Development frameworks such as Agile, Kanban, etc., or process improvement methodologies such as SAFE or Six Sigma, would be a plus.
• Some experience with data manipulation in SQL/Python/R, and Data visualization using Tableau/PowerBI/Looker.

What You'll Do

• Work with the production team to analyze production on an ongoing basis. Develop data and charts to determine whether production efficiency is rising or declining and identify the root causes for recent changes.
• Conduct due diligence and comparative analysis of existing and prospective content sources, and partnerships with the aim to support the build out of business cases/proposals/cost-benefit analysis scenarios
• Address ad hoc requests for data analysis and reporting, including production quantity, quality, and timeliness, as well as product usage, readership, and coverage details across the AlphaSense content landscape and product offerings
• Support inquiries from internal and external stakeholders, including clients, vendors
• Run detailed data analyses to build dashboards and reporting in support of production, collaborating with Content and Business Intelligence Teams at AlphaSense
• Track, process, and manage content requests in ProductBoard, and generate reports, dashboards and content presentations
• Track new industry trends in content collection productivity, and compile competitive intelligence to better inform product and content strategy.
• Rapidly get up to speed on AlphaSense, programs, processes and tools and be able to manipulate data effectively
• Support and identify internal process improvement opportunities, by performing regular analysis of production processes and workflows,and implementing the improved target state
• Collaborate with the Content Leaders, BI Analytics, Finance and other key AlphaSense stakeholders to understand content usage trends, opportunities for improvement, and ad hoc analysis to support other initiatives