UI/UX Product Designer

TRIARQ Health

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Role Overview

• UX Strategy & Research
• Define and drive UX strategy, roadmaps, and ensure alignment with product and business goals.
• Plan and execute user research activities (interviews, surveys, contextual studies) to uncover insights and inform design decisions.
• Develop personas, journey maps, and user flows to guide and validate solutions.
• Design Execution (UX & UI)
• Apply design thinking principles to create user-centered, accessible, and responsive solutions.
• Design intuitive, visually appealing interfaces that enhance usability across devices.
• Craft high-fidelity mock-ups, wireframes, and prototypes using tools like Figma, Adobe XD, or InVision.
• Incorporate strong visual design principles—typography, layout, color, and motion.
• Prototyping, Testing & Iteration
• Rapidly prototype and iterate designs based on stakeholder and user feedback.
• Conduct usability tests and A/B testing using tools such as Hotjar, Mix panel, and Google Analytics.
• Synthesize findings into actionable design improvements with measurable outcomes.
• Design Systems & Consistency
• Develop and maintain scalable design systems and reusable UI components.
• Enforce atomic design methodologies to ensure consistency and maintainability.
• Uphold design standards and ensure cross-platform compatibility across desktop, web, and mobile.
• Collaboration & Product Alignment
• Collaborate closely with Product Managers, Developers, and Business Stakeholders.
• Participate in product development meetings with Product Owners (POs) to identify and clarify requirements.
• Facilitate workshops and design reviews to align cross-functional teams around a shared vision.
• Produce clear handoff documentation (specs, component libraries) and support implementation efforts.
  

Core Competencies

• User-Centered Design (UCD)
• Design Thinking & Problem Solving
• Scalable UI Framework Architecture
• Interaction & Visual Design
• Visual Design & Aesthetics
• Empathy & Advocacy for Users
• Rapid Prototyping & Iterative Design
• Cross-Functional Collaboration & Communication
• Storytelling Through Design
• Consistency & Standardization
• Strong analytical skills
  

Technical Skills

• Design Tools: Figma (Expert), Adobe XD, Sketch, InVision, Principle
• Wireframing & Prototyping: Low- to high-fidelity
• Front-End Awareness: Responsive design, basic HTML/CSS, Angular + Tailwind CSS collaboration
• Testing & Analytics: Usability testing, Hotjar, Mixpanel, Google Analytics
• Frontend Frameworks Knowledge (React, Angular, Vue)
• CSS Architecture (BEM, SMACSS)
• Cross-platform & Multi-device UI Planning
  

Strategic Skills

• UX Strategy & Product Road mapping
• Business & Product Alignment
• Research Planning & Metrics-Driven Design
• Branding & Scalable Design Systems
• Design System Strategy & Implementation
• Framework Evaluation & Rollout
• UI Governance and Documentation
• Developer Handoff & Design QA
• Component Lifecycle Management
  

Shared Skills

• Communication & Presentation
• Design Leadership & Mentorship
• Agile / Scrum Methodologies
• Stakeholder Management
• Research Translation into Design
• Strong Experience in Project & Product designs
  

Customer Management –

• Customer-Centric Approach: Prioritizes customer experience and excellence, ensuring ownership and responsibility towards addressing issues reported by customers and the product team.
• Business and Technical Acumen: Demonstrates a solid understanding of both business and technical aspects, with the agility to learn quickly and adapt to new business areas or technologies.
• Alignment with Organizational Goals: Capable of connecting programs and projects to broader organizational goals, understanding and influencing key performance drivers for business partners.
  

Stakeholder Management –

• Stakeholder Communication: Demonstrates professional communication and collaboration with all stakeholders.
• Stakeholder Management: Exhibits excellent stakeholder management and influencing skills, adept at balancing multiple perspectives and effectively engaging up to senior executive levels.
  

Domain Knowledge –

• Health Industry Expertise: Knowledgeable in healthcare functions, US health compliances, standards, laws, regulations, policies, and procedures.
• Regulatory Compliance: Reviews quality documents for healthcare practices and providers to ensure regulatory adherence.
  

Certifications

• Possession of industry-based certifications would be advantageous in this domain.
  

Behavioural Skills –

• Professional Aggression: Demonstrates assertiveness in handling professional situations effectively.
• Ability to Work Under Pressure: Thrives in high-pressure environments with stringent timelines, effectively managing projects and teams.
• Adaptability: Flexible in adapting to various project and program situations as required.
• Communication Skills: Excellent oral and written communication skills, adept at organizing and presenting design capabilities and approaches.
• Problem-Solving and Interpersonal Skills: Strong problem-solving abilities and interpersonal communication skills, essential for effective project management.
• Leadership Qualities: Inspires confidence and respect among team members, motivating them creatively and effectively.
• Executive Communication: Expert in presenting ideas with clarity and precision at senior executive levels, ensuring effective communication.
• Critical Thinking: Possesses strong critical-thinking skills, capable of understanding and addressing complex issues, policies, regulatory requirements, and industry dynamics to enhance business outcomes.
• Pro-active approach & attitude, out-of-box thinking, value-added alternate way of approaches & working, flexible, agile mindset.
  

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