Technical Program Manager

Job Title:

Role Overview

Role & Planning & Execution

• Track and manage multiple concurrent platform workstreams across engineering, product, and infrastructure teams
• Develop comprehensive program roadmaps with clear milestones, dependencies, and risk mitigation strategies
• Drive end-to-end delivery cycles from conception through production deployment and post-launch monitoring
• Establish and maintain program governance frameworks, including status reporting and escalation procedures
  

Agile Delivery Management

• Manage sprint planning, backlog refinement, and release planning across multiple scrum teams
• Facilitate cross-team ceremonies including program increment planning, retrospectives, and dependency mapping sessions
• Optimize delivery velocity through continuous process improvement and bottleneck identification
• Implement and maintain agile metrics and reporting dashboards for leadership Coordination
• Coordinate seamlessly across autonomous development pods, ensuring alignment on shared objectives and deliverables
• Manage complex stakeholder ecosystems including engineering leadership, product managers, architects, and business partners
• Facilitate technical design reviews, architecture discussions, and integration planning sessions
• Drive resolution of cross-team dependencies, conflicts, and resource allocation challenges
  

Risk Management & Communication

• Proactively identify program risks, dependencies, and blockers, developing mitigation strategies and contingency plans
• Maintain comprehensive program documentation including technical specifications, decision logs, and status reports
• Communicate program status, risks, and achievements to executive leadership and key stakeholders
• Escalate critical issues and coordinate rapid response efforts when needed
  

Platform Strategy & Technical Excellence

• Collaborate with engineering leadership to define platform architecture patterns and development standards
• Drive adoption of best practices for CI/CD, testing, monitoring, and operational excellence
• Coordinate platform modernization initiatives including cloud migrations, service decomposition, and technology upgrades
• Support technical debt reduction efforts and platform scalability improvements
  

Skills & Expertise

Experience & Background

• 8-12 years of technical program management experience in software engineering environments
• Proven track record managing large-scale platform or infrastructure programs with multiple engineering teams
• Deep experience with agile methodologies, particularly SAFe, Scrum of Scrums, or similar scaled agile frameworks
• History of successfully delivering complex technical programs on time and within scope
  

Technical Skills

• Strong technical background with hands-on experience in software development, system architecture, or platform engineering
• Proficiency with program management tools (Jira, Azure DevOps, Monday.com, etc.) and agile planning platforms
• Understanding of modern development practices including CI/CD, microservices, cloud platforms, and DevOps methodologies
• Experience with metrics and analytics tools for tracking development velocity and program health
  

Leadership & Communication Skills

• Exceptional stakeholder management skills with ability to influence without authority across all organizational levels
• Strong facilitation and conflict resolution abilities in technical and cross-functional environments
• Excellent written and verbal communication skills with experience presenting to executive audiences
• Demonstrated ability to build consensus and drive decision-making in complex, matrixed & Process Skills
• Advanced analytical and problem-solving capabilities with experience in root cause analysis and process optimization
• Experience designing and implementing program management processes, workflows, and governance structures
• Strong attention to detail with ability to manage multiple competing priorities simultaneously
• Change management experience with proven ability to drive adoption of new processes and tools
  

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related technical field
• Advanced degree (MBA, MS) or relevant certifications (PMP, SAFe, CSM)
• Experience with cloud platforms (AWS, Azure, GCP) and containerization technologies
• Background in platform engineering, infrastructure management, or developer tooling
• Previous experience in high-growth technology companies or complex enterprise environments
• Familiarity with site reliability engineering (SRE) practices and operational excellence frameworks
• GSD (Get Stuff Done) attitude is critical