Software Engineering Manager [T500-19126]

About Us:

We are a highly successful 190-year-old, Fortune 500 commercial property insurance company of 6,000+ employees with a unique focus on science and risk engineering. Businesses worldwide trust our expertise to protect their assets, relying on our comprehensive risk assessments and robust, engineering-based insurance solutions to safeguard against fire, natural disasters, and other perils. Serving over a quarter of the Fortune 500 and major corporations globally, we deliver data-driven strategies that enhance resilience, ensure business continuity, and empower organizations to thrive.

FM India is a strategic location for driving our global operational efficiency. Our presence in India allows us to leverage the country’s talented workforce and advance our capabilities to serve our clients better. We have diverse corporate functions that emphasize research, advanced technologies like AI and analytics, risk engineering, research, finance, marketing, HR, etc. working together to provide innovative solutions and nurture lasting relationships – from co-workers to clients.

Role Title: Software Engineering Manager

Position Summary:

This role is a player / coach manager and a contributing member of their technology teams. The role oversees technology delivery of their teams, which may be comprised of full-time technologists, contingent workers, and / or vendor partners.

This role guides technology direction and leads technical initiatives for their product teams. It is the quality gatekeeper of their teams and ensures FM development, security, and test standards are followed by overseeing coding process and ensures standards and process such as code reviews, refinement, and releases are followed through their technical guidance and leadership. The role is a servant leader and helps to remove obstacles from their teams proactively identifying risk and providing technology proof of concept and templates.

The focus is on building strong teams and ensures their team members have the appropriate technical skills and cultural fit through coaching and mentoring. This role helps to build and maximize the capabilities and skills within and across the Software Engineering department. The role is responsible for the development and growth of their full-time employees and building of their individual competencies. They are responsible for team composition optimization, for reviewing priorities and assessing resource and or backlog redirection, for metrics associated with talent evolution, and for all other administrative responsibilities within the department.

This role is a technologist who identifies relevant technology trends and tools that could improve skillsets within the organization and overall technology product delivery. The role holder acts as practice leader who engages with product owners as a technical SME.

Job Responsibilities:

• Technical Value Delivery – Team Level for all Team Members: Driving Delivery & Tech Needs.
• Quality Gatekeeper: Coding Process, Code Reviews, Refinement, Releases, Technical Guidance & Leadership.
• Remove Blockers - Raise Risks, CRs, Paves the Way via POCs, Templating. Removes Distractions.
• Team Building - Building Strong Dev Teams, Tech & Cultural Fit Eval, Coach & Mentor the Team.
• Administration – Team Level: Admin of/for Direct Reports both full-time and contingent: Hiring, Workday Admin, HR, Immigration, Required Training, Access, Contracts, Legal, Budgeting, Planning. Provide technical leadership for successful platform and project implementations
• Develops Talent – Individual Level for Full Time Employees, 1:1s, Individual Coach & Mentor, Training, Finding New Opportunities, Performance Reviews, Promotions.
• Assist to expand Capabilities – SBE, Tech Product Level: Drives Strategy, Leading Strategic Org Objectives: Future Tech Needs, POCs, Community of Interest sponsorship.

Skill and Experience:

• 7 to 9 years of experience required to perform essential job functions.
• Additional Experience Qualifier (optional): Experience as a team lead in development and evaluating technologies, running effective technology proof of concepts. Experience interviewing, hiring and assessing personnel. Experience in coaching, mentoring, and developing highly motivated technical workforce.
• Strong background in appropriate area of technology. Communication skills to provide guidance and education on new concepts and practices to engineering team members; Ability to provide clear and direction communication regarding performance and skill development; Proven skills in coaching engineering team members in the areas of performance, standards and work methods; Proven ability to resolve conflicts in within and across teams; before they escalate (mediation skills); Ability to assist in the organization events (theme meetings, hackathons) in the subject area; Ability to create an atmosphere of trust and comfortable and efficient work environment. 3+ years' experience working with DevOps, CI/CD, GitOps, Agile methodologies.

Must Have Skills:

• Enterprise software architecture and full SDLC, including AI tooling
• Proficient in HTML, CSS, C#, .NET, JavaScript, and SQL
• Cloud-native development and containerization technologies
• Strong software quality, security, and CI/CD practices
• Skilled in integration technologies and API design, including GraphQL

Education and Certifications:

• B. E/ B.Tech/ Any Master's degree

Work location: