Principal Business Process Consultant

FM is a 190-year-old, Fortune 500 commercial property insurance company with a unique focus on science and risk engineering. With over 6,000 employees, FM serves a quarter of the Fortune 500 and major corporations globally, delivering data-driven strategies for resilience, business continuity, and organizational empowerment. FM India in Bengaluru plays a crucial role in enhancing FM's global operational efficiency by leveraging the country's talented workforce. As a Principal Business Process Consultant, you will lead process transformation and Lean implementation efforts across the enterprise, focusing on measurable and sustainable results. This role involves collaborating with various levels of the organization, facilitating discussions, providing feedback, and guiding project sponsors. Your responsibilities will include orchestrating and leading process improvement initiatives, designing future state processes, executing improvement opportunities, and ensuring alignment with organizational goals. You will also establish and maintain Continuous Improvement practices, mentor others in Lean methodologies, and drive the implementation of a Lean management system. To be successful in this role, you should have 7-9 years of experience in continuous improvement, project management, and change management, with a track record of leading large-scale programs. Strong leadership, strategic thinking, partnership building, presentation, problem-solving, and change management skills are essential. Additionally, expertise in business process transformation, facilitation, process mapping, operational metrics analysis, and Lean Six Sigma certification are preferred. As the CI Process Management Lead, you will oversee large-scale projects, ensure alignment with strategic goals, resolve issues, manage risks, and communicate project status effectively. Your ability to drive adoption of continuous improvement behaviors, develop best practices, and mentor others in Lean methodologies will be crucial for success. If you have a BE/B.Tech or Master's degree and a passion for driving organizational change through process improvement, this role offers an exciting opportunity to make a meaningful impact at FM's Bengaluru location.,