3 years
0 Lacs
Posted:6 days ago|
Platform:
Remote
Full Time
At MoneyGram, we connect the world by making cross-border money transfers seamless, affordable, and secure for everyone. We are seeking:
IT Operations Analyst - Application SupportThe IT Operations Analyst – Application Support is responsible for the administration, support, implementation, maintenance, and optimization of IT Service Support application(s), used by the MoneyGram organization for Incident, Problem, Request, and Change Management. The incumbent instructs others regarding the use and capabilities of the software, creation of documentation to facilitate efficient and proper use, and identification of key performance indicators that will present quantitative feedback to affect proactive solutions. The incumbent is also considered the application owner for IT service support and will be responsible for driving improvements in the tool(s), working with vendors to facilitate upgrades and following industry best standards when possible and appropriate.
Any combination of relevant education and experience and/or related professional designations/certifications in this field is highly desirable.
Education
Must-have experience
Preferred experience
Essential Skills
Here are some reasons it is so easy to love your career with us!
Location: This position is based in India. While this is a remote flexible role it is required to reside in this country.
About MoneyGram
MoneyGram International, Inc. is a global financial technology leader, empowering consumers and businesses to send and manage money across over 200 countries and territories. With an industry-leading app and one of the world’s largest cash distribution networks, MoneyGram processes more than $200 billion annually, serving over 50 million people. A pioneer in blockchain technology, the company enables customers to buy, sell, and hold digital currencies, with over 50% of transactions now digital. Headquartered in Dallas, Texas, MoneyGram is celebrated for its strong culture, earning the Top Workplaces USA award three years in a row.
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MoneyGram
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