Jobs
Interviews
BYST logo

Deputy Director - Digital Transformation Projects

5 years

0 Lacs

Delhi

Posted:1 week ago| Platform: GlassDoor logo

Apply

Skills Required

crm integration development mentoring support mobile learning metrics engagement testing design seo strategies chatbot flow efficiency accessibility procurement audits software compliance verification whitelisting content onedrive data communication documentation checks training analyze management agile moodle reporting leadership coordination marketing certifications

Work Mode

On-site

Job Type

Part Time

Job Description

1. CRM & LMS Integration and Development

  • Customize CRM workflows for Entrepreneur Development Programs (EDP) and mentoring support services.
  • Integrate LMS platforms with CRM and mobile apps to streamline learning experiences.
  • Monitor LMS usage, performance metrics, and user engagement through dashboards.


2. Mobile and Web Application Development

  • Manage mobile and web app development cycles, ensuring alignment with program timelines and community needs.
  • Coordinate cloud-based testing, stakeholder reviews, and inclusive design feedback loops.
  • Oversee SEO strategies and ensure monthly updates for optimal web presence.


3. Chatbot and Helpline Operations

  • Collaborate with operations teams to train and enhance chatbot functionalities.
  • Monitor helpline usage, call flow efficiency, and manage upgrades for improved accessibility and support.


4. IT Asset and Infrastructure Management

  • Oversee procurement, tagging, audits, and renewals for IT assets and software licenses.
  • Maintain real-time issue trackers and ensure compliance through QR-based verification systems, whitelisting etc.


5. Content Development & Localization

  • Coordinate with subject matter experts and content creators to develop localized, inclusive learning materials (e.g., Green Business, EOL, MOL, Mentor Nuggets).
  • Manage content uploads to LMS and conduct pilot testing with beneficiaries.


6. OneDrive and Email Management

  • Supervise data structuring, tagging, and audits for OneDrive and email platforms used across the organization.


7. Internal Communication and Support

  • Lead organizational communications including email campaigns, newsletters, and updates.
  • Ensure documentation of BOT (Board of Trustees) meetings, compliance checks, and consultant engagement tracking.


8. Training and Capacity Building

  • Facilitate training workshops, digital handholding sessions, and SME knowledge transfer initiatives.
  • Collect and analyze feedback to strengthen learning cycles and field impact.


Requirements

Key Skills & Competencies:

  • Project Management (Agile / Waterfall)
  • CRM & LMS Systems (Zoho, Moodle, or similar)
  • IT Asset Management & Cloud Services
  • Strong Reporting & Documentation Skills
  • Cross-Functional Team Leadership & Vendor Coordination
  • Communication Platforms (Email Marketing, WhatsApp Broadcast, Internal Newsletters)
  • Foundational knowledge in Mobile App Development, SEO, and Chatbot Systems


Qualifications:

  • Bachelor's degree in IT/Computer Science,
  • Knowledge in Project Management and Development Studies.
  • Minimum 5 years of experience managing digital projects, preferably within the development or social impact sector.
  • PMP, PRINCE2, or Agile certifications are advantageous.
  • Prior experience working with NGOs, social enterprises, or community-driven programs is a strong plus.

More Jobs at BYST

Accounts and Admin Officer

Pallavaram, Chennai, Tamil Nadu

Experience: Not specified

|

Salary: Not disclosed

Accounts and Admin Officer

India

Experience: Not specified

|

Salary: Not disclosed

Deputy Director - Digital Transformation Projects

Delhi

5.0 - 5.0 yrs
|

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play App Store
coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
BYST logo
BYST

RecommendedJobs for You

BYST logo

Deputy Director - Digital Transformation Projects

BYST

Delhi

BYST logo

Deputy Director - Digital Transformation Projects

BYST

Delhi