What You'll DoWe're looking for a Licensing & Tax Analyst who will report into the Lead/Manager - Tax & Compliance and responsible for preparing license applications, providing customer service, and completing ancillary work in accordance with prepping and processing tax license applications.(Pune)

What Your Responsibilities Will Be

You will have to prepare tax license applications, create application placeholders, track tax returns, and ensure welcome emails include accurate start dates and rates.
You will have to perform quality checks on licensing content, conduct self and team reviews, and stay up to date on changing tax rates and filing requirements.
You will have to provide phone and email support, inform customers about tax rate or filing frequency changes, and handle queries by contacting customers or jurisdictions directly.
You will have to maintain and update customer information, and collect additional data needed for licensing processes.
You will have to assist with setting up client accounts, assigning tax rates, and configuring new location details in internal systems.
You will have to identify ways to streamline licensing operations, contribute to team meetings, and offer suggestions to enhance workflows.
You will have to sort, scan, and send physical mail, as well as manage digital records and documents efficiently.
You will have to take part in ad-hoc tax projects, analyze tax information, and prepare summary reports when required.
You will have to consistently meet key KPIs and billing goals, and remain flexible in accepting additional responsibilities to meet business needs.
You will have to utilize tools like MyLodgeTax, Salesforce, RingCentral, and Microsoft Excel to perform daily tasks.
This role is based in Pune and requires working evening or night shifts (6:00 PM to 3:00 AM IST).

What You’ll Need To Be Successful

2+ years of relevance experience
Education: Bachelor's in Commerce, Science, or Master's in Finance/Business Administration.
Technical Skills (Must-Have): Microsoft Office (Word, Excel, Outlook).
Good-to-Have: Knowledge of CRM software (Salesforce), scheduling tools (Zoom), tracking tools (Jira/Confluence), and onsite team experience.
Experience with product-based companies and SaaS solutions.

How We’ll Take Care Of YouTotal RewardsIn addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.Health & WellnessBenefits vary by location but generally include private medical, life, and disability insurance.Inclusive culture and diversityAvalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.

What You Need To Know About Avalara

We’re defining the relationship between tax and tech.We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too.

We’re An Equal Opportunity Employer

Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

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Compliance Analyst