Caliber Technologies - Business Analyst

Role & Responsibilities :

• Gather, document, and analyze business requirements through stakeholder interviews, workshops, and process analysis.
• Translate business needs into clear technical specifications, including process flow diagrams, use cases, and user stories.
• Perform gap analysis to identify improvement opportunities and recommend solutions.
  

Collaboration And Stakeholder Management

• Act as the primary liaison between business teams and technical teams to ensure alignment of goals and deliverables.
• Facilitate communication between internal and external stakeholders, ensuring a seamless project execution.
• Support user acceptance testing (UAT) by preparing test cases and scenarios based on business requirements.
  

Technical Implementation Support

• Work closely with developers, QA teams, and system architects to ensure technical solutions meet business objectives.
• Provide technical input during the design and development phases to address feasibility and scalability concerns.
• Prepare technical documentation, including process flows, issue logs, and troubleshooting guides.
  

Data Analysis And Reporting

• Leverage tools like SQL and Excel to extract, manipulate, and analyze data to derive actionable insights.
• Create reports and dashboards using data visualization tools to communicate findings to stakeholders effectively.
• Monitor and measure the success of implemented solutions using KPIs and metrics.
  

Required Technical Skills

• SQL : Strong proficiency in database querying for data extraction and analysis.
• Excel : Advanced skills, including pivot tables, data visualization, and formulae.
• Visualization Tools : Experience with tools like Tableau, Power BI, or similar platforms.
• Documentation Tools : Proficiency in JIRA, Confluence, or similar tools for requirement tracking and documentation.
• Scripting Knowledge : Basic understanding of Python or R for data analysis (preferred).
• API Knowledge : Familiarity with RESTful APIs and integrations.
  

Soft Skills

• Strong problem-solving and root-cause analysis capabilities.
• Excellent verbal and written communication skills, with the ability to translate complex technical concepts
  

• Stakeholder management skills, ensuring alignment between business and technical teams.
• High attention to detail with the ability to manage multiple priorities effectively.
  

Preferred Qualifications

• Bachelors degree in Computer Science, Information Technology, Business Administration, or a related field.
• Experience in domains such as e-commerce, retail, or supply chain management.
• Familiarity with Agile and Scrum methodologies.
• Knowledge of business processes like inventory management, product lifecycle management, or CRM