Senior Product Specialist - Standard Data Feeds

Job Profile: Data Platform Delivery Product Management – SPS - Standard Data Feeds

Job Title: Senior Product Specialist

Department: Data Platform Delivery Product Management

Location: Hyderabad

ABOUT FACTSET

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.

At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.

Department Description :

Data Solutions (DSO) is the industry leading content delivery platform. Clients seamlessly access organized and connected content that is easily discoverable, explorable, and procured via the Open:FactSet Marketplace. Data is delivered via a variety of technologies and formats that meet the needs of our client's workflows. By enabling our clients to utilize their preferred choice of industry standard databases, programming languages, and data visualization tools, we empower them to focus on the core competencies needed to drive their business. The Strategic Business Unit has experienced a double-digit year-over-year growth rate. Our solutions portfolio includes Standard DataFeeds, Data Exploration, OnDemand (API), Views, Cornerstone, Benchmark Feeds, and the Open: FactSet Marketplace.

The DSO Product Management team is looking for a dynamic Senior Product Specialist to join our Security Solutions Team which is a combination of FactSet Global Pricing and Fixed Income feeds.

In this role, you will be expected to gain a comprehensive understanding of DSO products and delivery technologies, to be a key contributor to defining and expanding the product packages available, and to enhance and add features that provide connectivity, scalability, and enhanced usability. You will work closely with a broadly distributed group of Content, Product, Strategy, Sales & Support, Engineering, and Quality Assurance.

JOB RESPONSIBILITIES :

Insights – Derives insights to support product bets

• Regularly gathers, analyzes, and interprets feedback directly from clients and prospects to understand their problems and the gaps in our solutions and in the marketplace.
• Participates in product discovery. Proactively identifies the market and validates the opportunity to prove whether a solution is valuable, viable, feasible and usable before developing it.
• Contributes to defining the metrics that will measure product outcomes.

Strategy – Identifies and articulates a path to achieve results

• Performs research and analysis that contributes to the product vision, strategic framework and roadmap.

Execution – Delivers on product outcomes

• Serves as SME on the quality and nuances of the product. Knows the top issues and how to troubleshoot them. Serves as an internal resource to educate junior team members and support help desk on troubleshooting and best practices.
• Supports Product Managers by prioritizing issues that are critical to fix in order to improve the customer experience. Defines the problem space correctly and experiment with potential solutions before suggesting a specific fix.
• Adept at separating bugs from user error and stability issues. Escalates issues to Engineering appropriately.
• Assists to clearly define user needs and acceptance criteria with development teams. Helps to prioritize needs and provides clarity for iterating on solutions.
• Prioritizes the instrumentation and reporting of key product metrics.
• Is exposed to Agile principles and best practices.

Leadership – Inspires cross-functional teams to achieve great outcomes

• Gives prompt and candid feedback to cross-functional team members.
• Coaches and mentors junior team members.

QUALIFICATIONS :

• Bachelor’s degree in B.Tech/MCA or BBA/MBA. A combination of tech and finance would be ideal, although not mandatory.
• 5-8 years of relevant experience to deploy technological solutions in the market data space (exchange pricing or Fixed Income).
• Ability to troubleshoot client issues and solve them with a combination of creativity, analytical skills, and subject matter expertise.
• Understands how to leverage tools and frameworks for product management such as user personas, empathy mapping, and prioritization frameworks.
• Is product-oriented. Can take a stand to say “No” to stakeholders/engineering and starts by defining the problems, goals and needs, and does experimentation to uncover the best solution.
• Familiarity with query languages (e.g., SQL) and programming languages commonly utilized in the financial industry (e.g., Python, R, Jupyter Notebook).
• Knowledge of data sets and technology solutions commonly utilized in the financial industry is a plus.
• Knowledge of data and technology workflows and end users common in the financial industry is a plus.
• Knowledge about the pricing of exchange listed instruments (equity and Futures and Options).
• Understanding of corporate actions, including dividends, stock splits, rights issues, and mergers and acquisitions events.
• Understanding of corporate and sovereign bond pricing, credit ratings, credit curves, and terms and conditions.
• Prior experience of automating workflow and improving operational efficiencies will be an added advantage.

Company Overview:

FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more at www.factset.com and follow us on LinkedIn .

Ex US: At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law .

Diversity At FactSet, we celebrate diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process. All qualified applicants will be considered for
employment regardless of race, color, ancestry, ethnicity, religion, sex, national origin, gender expression, sexual orientation, age, citizenship, marital status, disability, gender identity, family status or veteran status. FactSet participates in E-Verify.

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