Senior Director of Engineering

Why Join 7-Eleven Global Solution Center?

When you join us, you'll embrace ownership as teams within specific product areas take responsibility for end-to-end solution delivery, supporting local teams and integrating new digital assets. Challenge yourself by contributing to products deployed across our extensive network of convenience stores, processing over a billion transactions annually. Build solutions for scale, addressing the diverse needs of our 84,000+ stores in 19 countries. Experience growth through cross-functional learning, encouraged and applauded at 7-Eleven GSC. With our size, stability, and resources, you can navigate a rewarding career. Embody leadership and service as 7-Eleven GSC remains dedicated to meeting the needs of customers and communities.

About 7-Eleven GSC

7-Eleven’s Global Solution Center (GSC) in Bangalore plays a critical role in driving digital innovation and business transformation for one of the world’s largest convenience retailers. Focused exclusively on the U.S. market with 13,000+ stores, the GSC is a center of excellence for technology, product engineering, and digital platforms, powering scalable solutions that directly impact millions of consumers.

Why We Exist, Our Purpose and Our Transformation?

7-Eleven is dedicated to being a customer-centric, digitally empowered organization that seamlessly integrates our physical stores with digital offerings. Our goal is to redefine convenience by consistently providing top-notch customer experiences and solutions in a rapidly evolving consumer landscape. Anticipating customer preferences, we create and implement platforms that empower customers to shop, pay, and access products and services according to their preferences. To achieve success, we are driving a cultural shift anchored in leadership principles, supported by the realignment of organizational resources and processes.

Leadership Principles

1. Be Customer Obsessed
2. Be Courageous with Your Point of View
3. Challenge the Status Quo
4. Act Like an Entrepreneur
5. Have an “It Can Be Done” Attitude
6. Do the Right Thing
7. Be Accountable

About This Opportunity

Job Title: Senior

Location:

Senior

Responsibilities:

• Lead the engineering vision, design, architecture, and delivery of consumer-facing products such as ecommerce, wallet, loyalty, and delivery platforms.
• Drive the entire product engineering lifecycle — from conceptualization to deployment — ensuring innovation, quality, and performance.
• Manage and scale a high-impact engineering team of 100+ members, including engineering managers, tech leads, developers, and architects across direct and matrixed reporting structures.
• Work closely with product managers, design teams, and business stakeholders to define roadmaps, priorities, and success metrics for consumer-facing platforms.
• Partner with executive stakeholders in the U.S. to align engineering outcomes with business objectives and digital strategy.
• Establish engineering best practices and delivery governance while fostering a product-first mindset and customer-centric approach.
• Influence across teams and organizational levels through strong communication and leadership capabilities.
• Build and scale tech teams in a

  Retail GCC

  or

  startup/product-led environment

  , bringing agility, innovation, and execution excellence.
• Own accountability for engineering KPIs, talent strategy, and organizational health.

Education & Experience:

• Minimum

  20 years of experience

  in software engineering and product development, with at least 5 years in a senior leadership role.
• Proven track record of building and scaling

  consumer technology products

  in

  retail or digital commerce

  (e.g., ecommerce, payments, delivery, or mobile apps).
• Deep experience in

  product engineering

  , cloud architecture, system design, and full-stack development.
• Strong technical foundation with the ability to guide architecture and engineering decisions at scale.
• Experience managing

  large global engineering teams

  with direct and indirect reporting relationships.
• Demonstrated success working in

  Retail GCCs

  , startups, or product organizations with global delivery models.
• Exceptional communication and influencing skills; proven ability to engage with executive stakeholders and cross-functional teams.
• Bachelor's or Master’s degree in Computer Science, Engineering, or a related technical field.

Desired Competencies

• Experience with

  cloud-native

  platforms (Azure, GCP, AWS).
• Knowledge of modern digital architecture patterns (microservices, APIs, event-driven systems).
• Exposure to agile, DevOps, CI/CD, and mobile-first development methodologies.
• Prior experience with loyalty, personalization, or omnichannel retail systems is a plus.

Privileges & Perquisites:

7-Eleven Global Solution Center

Work-Life Balance:

Well-Being & Family Protection:

Top of Form

Wheels and Meals:

Certification & Training Program:

Hassel free Relocation:

7-Eleven Global Solution Center is an Equal Opportunity Employer committed to diversity in the workplace. Our strategy focuses on three core pillars – workplace culture, diverse talent and how we show up in the communities we serve the recognized leader in convenience, the 7-Eleven family of brands embraces diversity, equity and inclusion (DE+I). It’s not only the right thing to do for customers, Franchisees and employees—it’s a business imperative.