HR Manager

Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT As the HR Manager for our new Hyderabad office, you will play a critical role in shaping and fostering an effective work environment, driving talent acquisition, employee engagement, performance management, and organizational development. Partnering closely with our functional People Business Partners you will co-create and implement specialized HR programs and solutions, ensuring every initiative is compliant with Indian employment law and resonant with local cultural norms to drive employee engagement and high performance. This is a fantastic opportunity to contribute to Redwood Software's growth in India and help create a strong company culture. Talent Acquisition & Onboarding: Act as a strategic partner to the designated Recruitment Process Outsourcing (RPO) vendor, ensuring alignment with the company's hiring goals and cultural values within the Indian market. Collaborate with the RPO vendor to develop and implement effective recruitment strategies, optimizing sourcing channels and candidate engagement for diverse roles. Design and implement a comprehensive onboarding program tailored to the Indian market, ensuring a positive and engaging experience for new hires. Coordinate with the RPO vendor and hiring managers to ensure a seamless transition from recruitment to onboarding, including timely delivery of offer letters and pre-employment documentation. Conduct onboarding sessions covering company culture, policies, benefits, and job-specific training, facilitating a smooth integration into the organization. Develop and maintain onboarding materials and resources, ensuring they are culturally relevant and accessible to new hires. Employee Relations & Engagement: Serve as the first point of contact for employee queries and concerns, offering guidance and solutions. Promote employee engagement through regular feedback, recognition programs, and team-building activities. Assist in resolving workplace issues and mediating conflicts to maintain a positive and productive work environment. Performance Management: In line with Redwood’s talent strategy, implement performance review processes, including goal setting, feedback, and employee development plans. Work closely with managers to track employee performance and identify training or growth opportunities. Drive the performance improvement process, offering coaching and support as needed. Policy Development & Compliance: Develop and implement HR policies and procedures in line with local labor laws and Redwood Software’s values. Ensure compliance with Indian labor laws, statutory requirements, and company standards. Monitor and administer employee benefits, leave, and compensation processes. Learning & Development: Identify skills gaps and collaborate with the Head of Learning and Leadership Development to implement training programs to upskill the workforce. Promote a culture of continuous learning and growth within the office. HR Operations: Maintain employee records, ensuring all documentation is accurate and up-to-date. Ensure timely and accurate payroll processing by providing inputs to global payroll as needed. Oversee employee leave management, ensuring all policies are followed. Culture & Change Management: Work to build and sustain a positive, inclusive, and high-performing organizational culture. Support change management initiatives and communicate effectively with teams regarding organizational changes. Advocate for Redwood Software's values and promote diversity and inclusion across the office. Office Administration The HR Manager will manage a variety of office administration duties in addition to their HR responsibilities, including facilities management, vendor coordination, space planning, and ensuring the office is a functional and welcoming environment for all employees. YOUR EXPERIENCE Bachelor's degree in Human Resources, Business Administration, or a related field. A master’s degree or HR certification is a plus. 5+ years of experience in HR management, with a strong understanding of Indian labor laws and HR best practices. Proven experience in recruitment, employee relations, performance management, and HR operations. Strong interpersonal and communication skills, with the ability to interact effectively with employees at all levels. Ability to handle sensitive and confidential information with professionalism and discretion. Experience in a fast-paced, growing organization, preferably in the tech or software industry. Knowledge of HRIS systems and Microsoft Office Suite and Workday. Strong problem-solving skills, with a proactive and hands-on approach to challenges. Fluent in English; knowledge of Telugu or Hindi is a plus. If you like growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! THE LEGAL BIT Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it. Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com