Incentive Management
Critical role in managing incentive payouts for approximately 400 employees across India, directly linked to the achievement of an AOP budget of ₹3,840 crore. Accuracy in incentive calculation is essential, as even minor errors can impact employee satisfaction and motivation, ultimately influencing overall business performance
- Design and Prepare Incentive Plans: Develop and propose monthly incentive structures for the business team, ensuring alignment with performance metrics and organizational goals.
- Incentive Governance: Act as the central point of accountability for incentive processes, coordinating with Finance, HR, Vertical Heads, and other stakeholders to ensure timely and accurate disbursement.
- Automation and Process Enhancement: Lead initiatives to automate incentive calculations and streamline workflows using tools like Anaplan, enhancing efficiency and accuracy.
- Data Accuracy and Mapping: Ensure correct mapping of IMD and Sub-IMD codes for precise incentive computation and reporting.
- Stakeholder Support and Escalation Handling: Address and resolve complex queries or escalations related to incentive payouts from internal stakeholders.
- Audit Compliance: Implement corrective actions based on audit observations and ensure adherence to compliance standards in incentive management
- Incentive Briefing & Training: Incentive briefing to PAN India Team member and make them aware of each and every parameter that will enable them to qualify for Incentive
Stakeholder Management
- Data Collection and Mapping: Collaborate with the business team to gather accurate IMD mappings and other relevant data essential for incentive calculations and incentives planning.
- MIS Submission and Monitoring: Coordinate with internal stakeholders to ensure timely uploading and submission of monthly mapping of RM & IMD mapping for tracking and evaluating key business activities.
- Cross-Functional Engagement: Work closely with senior leadership and cross-functional teams to understand data requirements and business priorities.
- Requirement Gathering and Alignment: Facilitate the collection of reporting needs and ensure MIS outputs are aligned with strategic objectives.
- Continuous Improvement: Actively incorporate stakeholder feedback to enhance the accuracy, relevance, and effectiveness of reporting and incentive initiatives.
AOP & LRP Monitoring
- Monitor Strategic Initiatives: Oversee the progress of projects aligned with the Annual Operating Plan (AOP) and Long-Range Plan (LRP), ensuring timely execution and alignment with business objectives.
- Performance Tracking: Track key milestones, deliverables, and outcomes to assess project effectiveness and support strategic decision-making.
- Reporting and Communication: Prepare regular updates and reports for senior leadership, highlighting progress, risks, and corrective actions related to AOP and LRP initiatives.
- Cross-Functional Coordination: Collaborate with relevant departments to ensure seamless execution and integration of long-term and annual business Plans.
- Coordination with CEO office: Coordination with CEO office to update on the Annual Operating Plan (AOP) and Long-Range Plan (LRP) if any Challenges faced by the Business Team or if any project needs any changes.
- CEO Tracker – Maintain and update the Tracker Shared by CEO office on the Monthly Status.
Audit Management – Incentive
- Centralized Data & Documentation - Maintains standardized documentation, SOPs, and process maps that auditors rely on. Ensures timely availability of accurate data for audit queries.
- Process Standardization- Implements and monitors uniform processes across subchannels, reducing audit exceptions. Helps auditors understand the rationale and design of standardized workflows.
- Gap Analysis & Root Cause Identification - Assists in analyzing audit findings to identify systemic issues Process Standardization. Provide insights into recurring deviations and their root causes
- Corrective Action Planning - Coordinates with stakeholders to design and implement corrective actions. Tracks progress and closure of audit observations.
- Compliance Monitoring – Continuously monitors compliance with internal controls and regulatory requirements. Flags potential risks before they escalate into audit issues
- Training & Awareness - Conducts training sessions to address audit-related gaps. Builds awareness among teams about audit expectations and best practices
- Reporting & Governance - Prepares dashboards and reports for senior management on audit status and action plans. Facilitates governance reviews and supports internal audit committees
Addhoc Reports – All Sub channel
Works on non-recurring tasks that arise unexpectedly, need to be flexible and quick in responding to management queries, often handles urgent data requests that support immediate business decisions
- Data Extraction & Reporting
- Ad Hoc Analysis.
- Data Validation & Cleansing Analysis