Vice President of Cloud Infrastructure Delivery

Position Overview

Role

Location

Experience

Education

We are seeking a visionary technology leader with experience to lead our global Infrastructure and Cloud Practice

didate will oversee multiple delivery pillars including Customer Projects, Managed Services engagements, Cloud Centre of Excellence, Partnerships & Alliances, and Innovation Labs,

Key Responsibilities

Practice Leadership & Strategic Vision

• Lead the overall Infrastructure and Cloud Practice with full P&L responsibility, driving profitable growth across all service lines and geographies

• Develop and execute comprehensive practice strategy, including go-to-market plans, service portfolio expansion, and competitive positioning

• Lead strategic partnerships with major cloud vendors (Microsoft, AWS, Google Cloud) and technology providers

• Identify and enable strategic partnerships across multiple Infrastructure capabilities

• Develop a

  Strategic Plan for Cloud and Infrastructure services for the CLIENT

• Develop and manage to annual budgets for Cloud and Infrastructure services

• Establish practice governance framework with standardized delivery models, pricing strategies, and operational excellence metrics
• Drive practice-wide revenue growth targets through new client acquisition, account expansion, and service innovation

• Oversee multiple practice pillars including Customer Delivery, Managed Services, Cloud Center of Excellence, and Innovation initiatives

Practice Structure & Key Pillars

Customer Delivery Pillar

• Lead large-scale cloud transformation and infrastructure modernization programs
• Manage delivery teams of 40-80 professionals for complex customer engagements
• Drive client satisfaction and account growth through exceptional service delivery
• Ensure alignment with overall practice strategy and delivery standards

Managed Services Pillar

• Own 24x7 cloud and infrastructure managed services delivery
• Drive SLA-based performance management and operational continuity
• Implement AIOps and automation to enhance service quality and reduce operational costs
• Establish runbook-driven operations leveraging ITIL-based practices

Cloud Center of Excellence

• Develop and maintain cloud reference architectures, frameworks, and accelerators
• Drive standardization of tools, methodologies, and best practices across all engagements
• Lead technology evaluation, vendor management, and strategic partnerships
• Drive Presales, solutions, transition and other sales support
• Establish training and certification programs for practice teams

Partnerships & Alliances

• Identify partnerships of relevance to CLIENT
• Lead efforts to develop relevant partnerships as per Strategy and Annual Plans

Innovation & Emerging Technologies

• Lead research and development initiatives for next-generation cloud solutions
• Drive proof-of-concept development for emerging technologies and industry-specific solutions
• Establish innovation labs and collaboration with technology partners
• Maintain awareness of industry trends and competitive landscape

Required Qualifications

Executive Leadership Experience

• 20+

  years of progressive leadership experience in cloud and infrastructure services with at least 5 years in practice/business unit leadership roles

• Proven track record of building and scaling technology practices with P&L responsibility for

  $30M+

  annual revenue
• Experience leading large, geographically distributed teams (

  150+ professionals

  ) across multiple technology towers
• Strong background in business development, client relationship management, and strategic account growth
• Demonstrated success in driving organizational transformation and cultural change initiatives

Technical Expertise & Industry Knowledge

• Deep expertise in cloud platforms (Microsoft Azure, AWS, Google Cloud) with hands-on experience in enterprise-scale implementations, migration and transition
• Comprehensive understanding of infrastructure modernization, DevSecOps practices, and site reliability engineering
• Strong knowledge of insurance industry technology landscape, regulatory requirements, and business processes
• Experience with emerging technologies including AI/ML, and their application in insurance domain
• Understanding of enterprise architecture principles, system integration, and digital transformation methodologies

Strategic & Commercial Acumen

• Proven ability to develop and execute comprehensive business strategies in competitive technology markets
• Strong financial management skills including P&L ownership, budgeting, forecasting, and margin optimization
• Experience in strategic partnership development and vendor relationship management
• Demonstrated success in large-scale business development and deal closure for complex technology services
• Understanding of pricing strategies, contract negotiations, and risk management in technology services

Communication & Stakeholder Management

• Exceptional communication and presentation skills with ability to engage effectively with C-suite executives and board members
• Strong thought leadership capabilities with experience in industry conferences, publications, and client advisory roles
• Proven ability to manage complex stakeholder relationships across clients, partners, and internal teams
• Experience in crisis management, escalation handling, and client relationship recovery
• Cultural sensitivity and ability to work effectively across diverse global teams and client environments

Key Competencies

Strategic Leadership

• Visionary thinking with ability to anticipate market trends and technology evolution
• Strong business acumen with deep understanding of technology services economics
• Proven change management capabilities with track record of successful organizational transformation
• Ability to balance short-term operational excellence with long-term strategic investments

Operational Excellence

• Data-driven decision making with strong analytical and problem-solving capabilities
• Process optimization mindset with focus on continuous improvement and efficiency gains
• Risk management expertise with ability to navigate complex regulatory and compliance requirements
• Strong project and program management capabilities across multiple concurrent initiatives

People Leadership

• Inspirational leadership style with ability to motivate and develop high-performing teams
• Strong coaching and mentoring capabilities with focus on talent development and succession planning
• Collaborative approach with ability to build consensus and drive alignment across diverse stakeholders
• Cultural leadership with ability to foster innovation, accountability, and client-centricity

Market & Client Focus

• Deep understanding of insurance industry dynamics, challenges, and technology trends
• Client-centric mindset with strong focus on value delivery and relationship building
• Competitive intelligence capabilities with ability to position effectively against major competitors
• Innovation mindset with ability to identify new market opportunities and service development areas