Posted:1 week ago|
Platform:
On-site
Contractual
Implementation & Training Services help new and existing customers successfully onboard and launch LMS products. We prioritize partnering with our customers by adopting a consultative approach.
As an Implementation Consultant, you will partner with a project manager to lead implementation projects across all verticals (K12, Higher Education, Corporate, Government). Being the client's main technical lead, you will work closely with any D2L departments necessary to ensure that each client is prepared and enabled for their launch. As a technical expert, you will be involved in scoping and pre-sales support to suggest the most efficient technical solution for the clients. This is a very project-oriented role and most of the tasks completed in this role would be considered billable. Travel may be required.
The role has responsibilities that traverse a broad spectrum of technical, business, and project accountability including pre-sales and scoping support, requirements facilitation, business analysis, technical solution design, and solution implementation.
o Conduct consultation workshops with customers to successfully elicit and clearly document requirements
o Devise technical solutions and partner products to meet customer requirements
o Guide customers through the successful implementation of technical solutions
o Deliver on projects across multiple clients concurrently
o Operate independently to execute on customer commitments
o Create and provide documentation and resources to customers
o Collaborate cross-functionally to solution creatively and resolve challenges
o Partner with the sales team to provide pre-sales support and scope out suitable products and services that meet the client's requirements
o Promote knowledge sharing within the company
o Contribute to internal improvement initiatives as required
o Identify and resolve gaps in processes and documentation
o Provide guidance to implementation consultants while resolving complex technical cases
o Keep up to date with client and their partner products and processes
o Keep up to date with new technology trends to help facilitate client learning solutions
Ability to multitask across simultaneous projects using strong organizational skills, prioritizes effortlessly
o AWS
o API integrations, Github, Postman
o Single Sign-On/Web Authentication
o Business Intelligence tools (i.e. Tableau, Power BI)
o XML
o HTML/HTML5/CSS
o SQL
o Learning Management Systems
o SaaS Environments
o Education or Corporate Training sector
o Public Company
ansrsource provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, caste, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We respect and support diverse cultures, backgrounds, talents, and perspectives. We believe embracing diversity and creating an inclusive environment will help us grow and succeed as an organization and better serve learners, who are the ultimate audience for all we create.
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Salary: Not disclosed
Salary: Not disclosed