Technical Architect

Job Description

Recent Hands-on Coding Experience: Candidates must have actively written code within the last 12 months. Proven Ability to Build from Scratch: Candidates should have independently created at least one proof of concept (POC) or technical prototype without relying on a larger technical team. Self-Sufficient Technical Execution: Candidates must be capable of independently designing, developing, and delivering complete technical solutions, even in the absence of a dedicated engineering team. Job Title: Technical Architect As a Technical Architect you will partner with a project manager to lead implementation projects across all verticals (Higher Education, Corporate, Government). Being the client's main technical lead, you will work closely with any departments necessary to ensure that each client is prepared and enabled for their launch. As a technical expert, you will be involved in scoping and pre-sales support to suggest the most efficient technical solution for the clients. This is a very project-oriented role and most of the tasks completed in this role would be considered billable. Travel may be required. The role has responsibilities that traverse a broad spectrum of technical, business, and project accountability including pre-sales and scoping support, requirements facilitation, business analysis, technical solution design, and solution implementation. Major Responsibilities: Main technical lead for implementation projects o Conduct consultation workshops with customers to successfully elicit and clearly document requirements o Guide customers through the successful implementation of technical solutions o Deliver on projects across multiple clients concurrently o Operate independently to execute on customer commitments o Create and provide documentation and resources to customers o Collaborate cross-functionally to solve creatively and resolve challenges Scoping and technical solution design o Partner with the sales team to provide pre-sales support and scope out suitable products and services that meet the client's requirements. Internal knowledge and process improvement o Promote knowledge sharing within the company o Contribute to internal improvement initiatives as required o Identify and resolve gaps in processes and documentation o Provide guidance to implementation consultants while resolving complex technical cases Skills: Working experience with the following technologies is considered an asset: o AWS o API integrations, Github, Postman o Single Sign-On/Web Authentication o Business Intelligence tools (i.e. Tableau, Power BI) o XML o HTML/HTML5/CSS o SQL Work Experience: At least 5 years of relevant experience. Experience working with one or more of the following considered an asset: o Learning Management Systems o SaaS Environments o Education or Corporate Training sector o Public Company Education: University degree/diploma or equivalent in relevant field considered an asset