Entity:
Customers & Products
Job Family Group:
Marketing Group
Working in bp pulse:
Do you want to contribute to a sustainable future of mobility for people and the planet? Are you ready to make the transition to an electrified world happen?
bp pulse is one of the fastest growing EV (Electric Vehicle) charging networks globally, and we need you as a Global Head of Process, Design & Interfaces to help us on our adventure to help the world transition to an Electric Future and become Net Zero. We are looking to meet the growing global demand for safe, sustainable, and affordable energy.We aim to deliver the fastest, most convenient network of 100,000 EV charging points worldwide by 2030. To do this, we need to rapidly grow our fantastic team with the best EV and product guides out there.
Shift Timing: UK Time Zone
Role Synopsis
Are you passionate about solving complex product, customer and business problems at scale?
The Global Head of Process, Design & Interfaces is responsible for driving operational excellence, design innovation, and seamless collaboration across teams and functions. This strategic role ensures that processes are optimized, user-centric design principles are embedded, and interfaces within the organization and with external partners are handled effectively to enable the successful delivery of business outcomes.The ideal candidate will have proven record of creating and driving efficient and effective product development processes, background in agile product and tech delivery, and excellent people and customer management skills.
Key accountabilities and experience:
What You Will Deliver
- Efficient and scalable program management processes that support critically important objectives of the product and tech team.
- Enhanced user-centric design integrated across teams and products.
- Strong strategic partnerships delivering measurable value and innovation.
- Seamless collaboration and communication within the organisation and with external partners.
- Contribution to cost efficiencies and alignment with organisational priorities
- Represent bp pulse externally across product and technology innovation and EV charging ecosystems
- Program Management and Process Optimisation:
- Lead the program management process for bp pulse product and tech according to development framework.
- Lead the Operating Plan Alignment and –release process for the bp pulse operating plan.
- Define, implement, and continuously improve core processes that enhance efficiency, scalability, and alignment with organisational goals.
- Lead initiatives to streamline workflows, reduce bottlenecks, and ensure cross-functional coordination.
- Partnerships & Innovation:
- Develop and manage strategic partnerships to accelerate growth, bring value, and drive innovation.
- Identify and evaluate emerging trends, technologies, and market opportunities to inform innovation strategies.
- Lead initiatives to pilot, scale, and implement innovative solutions that address business challenges and align with organisational priorities.
- Design Leadership:
- Oversee the integration of design principles into product development and organisational frameworks to enhance user experience and business impact.
- Collaborate with product, engineering, and business teams to ensure design consistency and alignment with strategic priorities.
- Ensure the integration of design in the mission planning and operating plan process.
- Interfaces Management:
- Act as a key interface between the product organisation, sub-entities, regional teams, and external customers, ensuring clarity and alignment in roles, responsibilities, and expectations.
- Ensure the Alignment of the mission portfolio with the regional business leads.
- Build and maintain strong relationships to foster collaboration and reduce silos across the organisation.
- Strategic Alignment:
- Partner with the leadership team to align process, design, and interface strategies with the broader organisational vision and goals.
- Contribute to building a capability-led organisation that adapts to evolving market and business demands.
- Leadership Development:
- Lead and develop a high-performing team, ensuring the right capabilities are in place to deliver on priorities.
- Drive a culture of innovation, collaboration, and accountability.
Experience And Qualification
15+ years of experience, with 10+ in digital product development.
- Strong understanding of the EV charging industry and key players
- Proven track record of process improvement and product delivery
- Ability to work in flexible and highly commercially focused ways
- Excellent communication, negotiation, and relationship-building skills
- Ability to work independently and in a team environment
- Strong analytical and problem-solving skills
- Excellent university degree in STEM (Science, technology, engineering and mathematics), business administration, economics, or comparable education.
Interpersonal Skills & Personal Attributes
- Multidisciplinary team leadership
- Imaginative, think strategically, builds insights from limited data
- Strong interpersonal skills, including written and oral communication skills
- Systematic working style. Ability to develop clear goals, framework and processes for the team.
- Able to demonstrate technical fluency; comfort understanding and discussing technology concepts, schedule tradeoffs and new opportunities with technical team members
- Self-starter, has drive, initiative, with a willingness to learn and grow
- Resilient, willingness to adapt and remain motivated, and deal with ambiguity
You will work with
You will be part of a growing and very dynamic organisation, with a flat structure where exposure to and interactions with executives and leadership is constant.
What can we offer you to electrify your career with us?
At bp pulse, we are growing our global business with the dynamism and buzz of a scale up. With benefits such as an open and inclusive culture, a great work-life balance, tremendous learning, and development opportunities to enable you to craft your own career path, life and health insurance, medical care package and many others.
Diversity sits at the heart of our company and as an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place. We do not discriminate based on race, religion, colour, national origin, gender and gender identity, sexual orientation, neuro diversity, age, marital status, veteran status, or disability status.bp pulse operates a 60%, 40% home flexible working policy i.e., a hybrid model and offer the best of both worlds! You can expect 30% travel as part of this role.
Travel Requirement
Up to 25% travel should be expected with this role
Relocation Assistance:
This role is eligible for relocation within country
Remote Type:
This position is not available for remote working
Skills:
Analytical Thinking, Digital innovation, Digital Product Design, Generating customer insights, Integrated Planning, Managing strategic partnerships, Offer and product knowledge, Partner relationship management, Performance management, Product Design, Product Ownership, Stakeholder Engagement, Strategic Decisions, Using market research effectively, Waterfall Model
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
