Pune, Maharashtra, India
Not disclosed
Not specified
Full Time
Entity: Customers & Products Job Family Group: Retail Group Job Description: As bp transitions to an integrated energy company, we must adapt to a changing world and maintain driven performance. bp’s customers & products (C&P) business area is setting up a business and technology centre (BTC) in Pune, India. This will support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, using technology, and developing deep expertise. The BTC will be a core and connected part of our business, bringing together colleagues who report into their respective part of C&P, working together with other functions across bp. This is an exciting time to join bp and the customers & products BTC! About the role: The Senior Claims Adjuster manages claims being submitted by TA field locations concerning general liability, auto liability and property claims. Leads the rest of the claims team by example and participates in training of other claims personnel. The Sr. Claims Adjuster will handle all escalations from claimants. Also, this position will help the other claim adjusters with more complex claims and help provide mentorship and claim resolution strategy. This position plays the key role in leading the General Liability, Property Claim Team and Auto. What you will deliver: Review, code and assign claims to diaries as needed.Act as point of contact for field in investigation and examine and investigate details of claim.Resolve required reserves and place on claims in accordance with the delegation of authority (DoA).Corresponds with claimant and witnesses, consults police, hospital records, and with other authorities as part of the claim’s investigation and settlement process.Negotiates claims and settlements for claims with required approvals as the need arises by the DoA.Submit claims to TPA per requirement including litigated claims and provide all required documentation to TPA and legal department.Communicate any trends or opportunities for correction at field locations to supervisor, or safety and loss prevention personnel.Complete reports or other analysis as advised.Get along with all internal personnel as well as external customers in a manner that is consistent with the Daymaker program and in line with the Company’s mission, vision, values and diversity statement.Investigates incoming litigated claims by direction of supervisor or Legal Department that have an uncertain origin.Assists Legal Department with litigation discovery as requested.Assist claims adjuster with approvals and recommendations in Claims Manager’s absence.Assists with initial and ongoing training of other claims team personnel.Handles all claimant critical issues for all claims.Assists with ongoing improvement of claims processes and documentation including claim’s SOPs. What you will need to be successful! (Experience and Qualification): Graduate with 8 years of claims or insurance experience Associate in Claims (AIC) certification or any other related insurance proven experience a plus 3 plus years full time claims adjusting experience required, including bodily injury, property damage and auto liability. 2 plus years of experience with investigation or key technical knowledge to provide insight into claims management is a plus. Strong verbal and written communication skills. You will work with: This role works with operation team members in the field. The group will also work closely with our Third-Party Claim Administrator, Treasury Team, Finance Team, and Legal team. This position will also be uniquely positioned to share Safety Related concerns with our HSSE team to bring attention to any Safety Related issues. Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is not available for remote working Skills: Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
Pune, Maharashtra, India
Not disclosed
Remote
Full Time
Entity: People, Culture & Communications Job Family Group: HR Group Job Description: At bp, our people are our most valuable asset. The People, Culture & Communications (PC&C) function fosters a diverse, inclusive culture where everybody can thrive. As we transition from an oil company to an integrated energy company, PC&C is embarking on a major transformation to be more competitive, responsive, and customer-focused. We’re investing in key locations such as India, Hungary, Malaysia, and Brazil, offering an exciting but challenging opportunity to shape a fast-moving PC&C function, forming teams and structures and driving continuous improvement. We’re looking for driven, ambitious enthusiasts who thrive in fast-paced environments and are passionate about people. If you're ready to build something transformative, this is the place for you. The Sourcing advisor will be responsible for building and maintaining talent pipelines for senior leadership and critical capability roles within bp. Operating as a key member of a globally dispersed sourcing team, the sourcing advisor will proactively engage with passive candidates and partner closely with senior business leaders, people & culture partners, and recruiters to anticipate talent needs. A core responsibility of this role is to ensure diverse and inclusive talent pools, while delivering strategic insights on talent market trends. The role will require exceptional partner management skills and the ability to influence senior leadership on talent strategy and sourcing approaches. The role ensures the efficient and effective execution of bp’s most important hiring initiatives, serving as a link between recruitment teams and senior leadership. The Sourcing advisor champions a data-driven approach to recruitment, ensuring that performance metrics are tracked and improved upon, and that the customer experience remains a top priority across all projects. What you will do: Talent Pipelining: Build and sustain diverse pipelines of senior leadership and critical talent, ensuring a proactive approach to fulfilling future business needs in key areas. Diverse & Inclusive Sourcing: Implement and champion sourcing strategies that focus on diversity and inclusion, ensuring the organization attracts talent from a wide range of backgrounds, perspectives, and experiences. Senior Stakeholder Partnership: Partner closely with senior business leaders and people & culture partners to understand evolving talent needs, provide insights on the competitive talent landscape, and influence sourcing strategies accordingly. Candidate Engagement: Develop proven relationships with passive candidates, keeping them engaged and interested in future opportunities, while maintaining regular communication and positioning the organization as an employer of choice. Market Intelligence & Insights: Leverage data, talent market intelligence, and external benchmarking to provide strategic insights to the sourcing lead and business leaders, helping to shape sourcing strategies and adapt to talent market trends. Innovative Sourcing Methods: Use advanced sourcing tools, platforms, and techniques to identify and engage with top-tier talent, including the use of AI-driven technologies, talent intelligence platforms, and social media plans. Collaboration with Recruitment Teams: Work closely with recruiters to align on candidate profiles, ensuring smooth handoffs of talent pipelines and actively supporting the recruitment process for senior leadership and critical roles. Metrics & Reporting: Track and report on sourcing performance, diversity pipeline metrics, and key sourcing performance indicators to the Sourcing Lead, identifying areas for improvement and scaling standard processes. What you will need: University degree, preferably in a related field. Proven experience in talent sourcing, with a focus on senior leadership or highly specialized, critical capability roles. Deep experience in developing and nurturing pipelines for passive candidates, particularly in competitive or complex talent markets. Significant experience partnering with senior business leaders and HR professionals to align sourcing strategies with broader business and talent needs. Demonstrated success in sourcing diverse and inclusive talent, particularly for senior-level positions. Experience in using talent market intelligence and insights to influence sourcing strategies and decision-making. Familiarity with global talent sourcing, with the ability to navigate and adapt to cultural and regional nuances. Skills: Strategic Sourcing. Partner Management. Data-Driven Decision Making. Problem Solving & Agility. Candidate Engagement. Technical: Diversity, Equity & Inclusion (DEI): Expertise in sourcing diverse candidates, with a solid understanding of how to embed DEI principles into talent sourcing strategies. Technology Savvy: Proficiency in using advanced technology driven sourcing platforms, CRM systems, and social media tools to identify and engage talent. Metrics & Reporting: Strong analytical skills, with the ability to demonstrate talent data and market insights to shape sourcing strategies and improve outcomes. Behavioural: Strong interpersonal and communication skills, with the ability to influence and build trusted partnerships with senior business leaders and HR partners. Ability to build solid relationships with passive candidates, actively engaging them in bp’s value proposition and opportunities. Ability to navigate complex talent challenges and rapidly adapt sourcing strategies in response to evolving business needs or market conditions. Why join us? At bp, we provide an excellent working environment and employee benefits such as an open culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others. We support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are significant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others benefits. Reinvent your career as you help our business meet the challenges of the future. Apply now! Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Agility core practices, Authenticity, Communication, Continuous improvement, Creating and measuring impact, Creativity and Innovation, Culture and behaviour change, Data Analysis, Decision Making, Diversity, equity and inclusion, Employee Engagement, Employee Experience, Ethical judgement, Influencing, Knowledge Sharing, Leadership Assessment, Leading transformation, Listening, Methods and tools, Offer Management, Programme management, Regional perspective, Resource and budget planning, Stakeholder Engagement {+ 4 more} Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks. Show more Show less
Pune, Maharashtra, India
Not disclosed
Remote
Full Time
Entity: People, Culture & Communications Job Family Group: HR Group Job Description: At bp, our people are our most valuable asset. The People, Culture & Communications (PC&C) function fosters a diverse, inclusive culture where everybody can thrive. As we transition from an oil company to an integrated energy company, PC&C is embarking on a major transformation to be more competitive, responsive, and customer-focused. We’re investing in key locations such as India, Hungary, Malaysia, and Brazil, offering an exciting but challenging opportunity to shape a fast-moving PC&C function, building teams and structures and driving continuous improvement. We’re looking for driven, ambitious enthusiasts who thrive in fast-paced environments and are passionate about people. If you're ready to build something transformative, this is the place for you. The Sourcing Analyst is a junior-level role supporting the Sourcing Advisor in proactive talent pipelining for senior leadership and critical capability roles. This position plays a crucial role in identifying and engaging high-quality candidates, building robust talent pipelines, and contributing to the organization’s talent acquisition strategy. The purpose of this role is to support strategic sourcing efforts by identifying, researching, and engaging with top talent in the market. The Sourcing Analyst will work closely with the Sourcing Advisor to ensure a steady pipeline of qualified candidates, focusing on senior leadership and high-impact roles critical to the organization’s success. What you will do: Candidate Identification and Engagement Conduct market research to identify potential candidates for senior leadership and critical capability roles. Use various sourcing channels, including LinkedIn, professional networks, and talent databases, to identify and engage with high-potential talent. Craft compelling outreach messages to attract passive candidates. Pipeline Development Build and maintain talent pipelines for recurring and future hiring needs. Provide regular updates to the Sourcing Advisor on the status of pipelines and candidate engagement efforts. Collaboration and Support Collaborate with the Sourcing Advisor to refine sourcing strategies and align efforts with organizational goals. Support the Talent Acquisition team by providing market insights and candidate data. Data Management and Reporting Maintain accurate and up-to-date records of candidate interactions and progress in the Applicant Tracking System (ATS) or other sourcing tools. Provide metrics and reports on sourcing activities and pipeline status. What you will need: Experience in talent sourcing or recruitment, preferably in a fast-paced or high-growth environment. Proficiency in sourcing tools and platforms such as LinkedIn Recruiter, job boards, and ATS. Strong research and analytical skills with the ability to gather and interpret market data. Excellent written and verbal communication skills. Bachelor’s degree in Human Resources, Business, or a related field, or equivalent experience. Skills: Research And Analytical Skills Ability to conduct thorough market research and talent mapping. Strong analytical skills to assess candidate profiles and market data. Communication And Interpersonal Skills Excellent written and verbal communication skills for engaging passive candidates. Ability to establish relationships with internal stakeholders and potential candidates. Organizational And Time Management Skills Strong organizational skills to manage multiple sourcing projects simultaneously. Ability to prioritize tasks and meet deadlines in a fast-paced environment. Technical Skills Proficiency in sourcing tools, ATS, and CRM systems. Strong skills in Microsoft Office Suite, particularly Excel and PowerPoint, for reporting and presentations. Attention to Detail High level of accuracy in data entry and candidate documentation. Why join us? At bp, we provide an excellent working environment and employee benefits such as an open culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others. We support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are significant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others benefits. Reinvent your career as you help our business meet the challenges of the future. Apply now! Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Agility core practices, Authenticity, Communication, Continuous improvement, Creating and measuring impact, Creativity and Innovation, Culture and behaviour change, Data Analysis, Decision Making, Diversity, equity and inclusion, Employee Engagement, Employee Experience, Ethical judgement, Influencing, Knowledge Sharing, Leadership Assessment, Leading transformation, Listening, Methods and tools, Offer Management, Programme management, Regional perspective, Resource and budget planning, Stakeholder Engagement {+ 4 more} Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks. Show more Show less
Pune, Maharashtra, India
Not disclosed
Remote
Full Time
Entity: Customers & Products Job Family Group: Business Support Group Job Description: Want to be part of something Electrifying? bp pulse is one of the fastest growing EV charging networks globally, and we need YOU to help us on our adventure to get to an Electric Future and become NetZero. We’re looking to meet the growing global demand for safe, sustainable, and affordable energy. We aim to deliver the fastest, most convenient network of 100,000 EV charging points worldwide by 2030. To do this, we need to rapidly grow our fantastic team and we’re searching for passionate and curious individuals to join our team to help the world. Role Overview- The purpose of the role bp pulse Operations & Maintenance Supervisor is to contribute to the success of the Run Phase of the global EV mobility program, initially focused on Network Monitoring, Operational Cost Management and Operational Data Management for Germany and key European market s. In this role, you will make a significant contribution to standardizing and systematizing operational processes in a young and growing business in Germany and Europe. You will also help the Central Cluster Operation & Maintenance Manager to monitor and efficiently ensure the transfer and implementation of these processes in the wider European pulse countries, leveraging the benefits of creating, sharing and implementing best practices in the relevant countries. Role & Responsibilities- Responsibilities include comprehensive site commissioning preparation, charger setup and configuration, CCTV monitoring of autonomous sites, and daily network monitoring to identify and resolve operational issues. In the area of cost management, you will be responsible for handling the budget, setting up purchase orders, supporting invoice verification and continuously improving billing processes. In addition, you will ensure the quality of master data, control the planning and documentation of maintenance activities and support complex project management and business processes Shift Timing would be 8 AM- 5 PM IST to leverage time zone advantages. Experience & Qualification: A strong experience in end-to-end project execution or supporting complex project management and business processes Excellent analytical understanding and ability to handle and structure data to identify key insights and patterns Very good ability to condense complex and ambiguous situations and processes into specific and clear results. Accustomed to presenting results to different groups of audiences Proven experience in standardizing and systematizing processes and related change management activities Ability to build stable and mutually beneficial relationships with people around the world – Strong Communication skills in Email & virtual meeting (MS teams) A thorough understanding of the software (SalesForce, SAP, CPMS, MS Office 365) and the operating model of the EV infrastructure system. Broad professional experience in the field of cost management and operational data delivery 3+ years of experience in offshore business relationships Enjoyment of independent and self-reliant work situations Fluency in English / German as a valuable supplement but not necessary You will work with- In the first phase, you will work daily with the Operation & Maintenance team in Germany, in particular with the BackEnd and Network Monitoring Team, the Maintenance Manager and the Operation & Maintenance Manager. As part of the extension of responsibility to the other European countries, the contact will extend as well to the respective pulse Execution and Operation teams, the M&C teams in the respective countries. As soon as the induction is advanced, you will also talk to the global functions and specialists on individual topics. Our team and our work are characterized by the constant need to reconcile standardization and systematization with the diversity of challenges in reality. Despite the diversity of locations, customer problems and technical challenges, and despite the frequent imperfection of information, we want to be able to experience a safe and enjoyable charging for our customers every day. Our NorthStar Metrics are uptime and cost efficiency, as measured by the healthy cost-to-margin ratio. Why Join our team ? At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. Diversity Statement: At bp, we provide an excellent environment and benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others! Diversity sits at the heart of our company and as an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place. We do not discriminate based on race, religion, colour, national origin, gender and gender identity, sexual orientation, age, marital status, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is not available for remote working Skills: Agility core practices, Analytical Thinking, Commercial Acumen, Communication, Creativity and Innovation, Data Analysis, Decision Making, Digital fluency, Integration, Managing strategic partnerships, Research and insights, Risk Management, Stakeholder Engagement, Stakeholder Management, Sustainability awareness and action Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks. Show more Show less
Pune, Maharashtra, India
Not disclosed
Remote
Full Time
Entity: Customers & Products Job Family Group: Business Support Group Job Description: As bp transitions to an integrated energy company, we must adapt to a changing world and maintain competitive performance. bp’s customers & products (C&P) business area is setting up a business and technology centre (BTC) in Pune, India . This will support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, leveraging technology, and developing deep expertise. The BTC will be a core and connected part of our business, bringing together colleagues who report into their respective part of C&P, working together with other functions across bp. This is an exciting time to join bp and the customers & products BTC! ''Want to be part of something Electrifying? bp pulse is one of the fastest growing EV charging networks globally, and we need YOU to help us on our adventure to get to an Electric Future and become NetZero. We’re looking to meet the growing global demand for safe, sustainable, and affordable energy. We aim to deliver the fastest, most convenient network of 100,000 EV charging points worldwide by 2030. To do this, we need to rapidly grow our fantastic team and we’re searching for passionate and curious individuals to join our team to help the world. '' Job Overview: bp has an accelerated EV and convenience growth strategy in Europe. It is anticipated that more than 70% of the growth footprint will be outside the existing retail forecourts. This requires us to rapidly access new sites at pace and scale across Europe to support the EV business growth plans over the next decade. The role of the Commercial Real Estate Analyst is to: Provide relevant and up to date commercial and financial analytics to support the growth of the EV business across Europe, in particular real estate, and ancillary infrastructure. This will primarily be in support of making investment decisions in real estate and EV infrastructure. Shift Timing: 2:00pm to 11:00pm IST Role & Responsibilities: Provide quality and timely investment decision support through location analysis, project economic modelling, business proposal preparation and functional assurance in line with bp standards and guidelines Support delivery of the annual strategic plan and network planning tools & processes defined for EV real estate growth primarily across Europe and wider regions when required Identify strategic insights into our existing business and understand key elements that are critical to improving our asset infrastructure and ultimately the financial performance of bp pulse and the growth of customers Provide input to the finance teams and ensure the correct translation of the strategy into the annual business plan process, including tracking of the real estate growth pipeline/ hopper in line with the strategy Proactively assess business development opportunities across Europe for EV growth Provide Competitive landscape analysis to gain insights into trends and changes Act as a source of analytical expertise in multiple areas spanning across investment decisions, economical evaluation, assumptions generation, and financial understanding of the EV business Contribute to the coordination of the Investment Committees (IC) and the maintenance of the IC tracker tool Participate in multi-team squads to support projects across bp pulse and C&P: network, portfolio, convenience and fleet Support to Network analysts in countries: Provide support and guidance as required for key projects and programmes Experience & Qualification: At least 5 years’ commercial analytical experience, preferably related to retail markets or real estate Demonstrable advanced skills in economic modelling concepts (e.g. discounted cash flow analysis, net present value) and application Strong analytical skills and financial knowledge, and the ability to interpret data sets A good understanding of establishing business infrastructure networks Experience in supervising data projects and data management tools Ability to quickly digest business context and handle workloads under time pressure and / or different time zones Strong interpersonal and networking skills, ability to build positive working relationships across distant locations Self-starter and hands-on, can do attitude and Fluent in English Desirable Criteria: Experience in managing network planning and geospatial tools Experience in energy industry and renewables Education: Degree(s) in economics, finance or relevant equivalence! Travel Requirement No travel is expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is not available for remote working Skills: Building services and standards, Building sustainability, Communication, Continuous improvement, Contract Management, Curiosity, Customer centric thinking, Diversity, equity and inclusion, Financial Analysis, Integrated Planning, Long Term Planning, Project execution planning, Real estate and location Strategy, Safety Leadership, Strategy and business case, Supplier Relationship Management, Translating strategy into plans, Waterfall Model, Workplace colleague experience Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks. Show more Show less
Pune, Maharashtra, India
Not disclosed
Remote
Full Time
Entity: Customers & Products Job Family Group: Procurement & Supply Chain Management Group Job Description: As bp transitions to an integrated energy company, we must adapt to a changing world and maintain competitive performance. bp’s customers & products (C&P) business area is setting up a business and technology centre (BTC) in Pune, India. This will support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, using technology, and developing deep expertise. The BTC will be a core and connected part of our business, bringing together colleagues who report into their respective part of C&P, working together with other functions across bp. This is an exciting time to join bp and the customers & products BTC! Role Overview : The Network & Property coordinator will provide administrative and planning support to assist the wider network and property team to ensure all property activity is coordinated, monitored, actioned and reported on to avoid commercial or reputational impact to bp! This job is internally titled as "Senior Advisor - Network & Property Coordinator" Shift Timing: 5 AM to 2 PM IST Responsibilities : Complete validation, reconciliation and allocation of outgoing for revenue leases Action queries from the Maintenance team on asset ownership on lease properties Support the ANZ Network & Property Coordinator with subleasing activities for vacant and existing tenancies Manage the ANZ email inbox and allocate queries to relevant parties Action queries from the ANZ Retail Operations team in relation to lease obligations for expense and revenue leases Conduct Counter Party Due Diligence (CDD) as required Action vendor and customer creation Action change forms for rent reviews, option exercises and other lease modifications Complete royalty rent (percentage rent) calculations for expense & revenue leases Provide title and company search information as required Extract maintenance data from E-Maintenance and allocate to third party tenants Support the monitoring and collection of rental arrears for revenue leases Manage the financial processes associated with the Australia and New Zealand network, including purchase orders, journals, accruals, goods receipting, invoice payments, and other related financial activity. Job requirements & qualifications: Exceptional attention to detail. Outstanding administrative and written/verbal communication abilities. Preferably, qualifications in property administration. Knowledge of property legislation in Australia and New Zealand. Ideally, prior experience in commercial property management. Proficiency in using property software systems and SAP Real Estate. Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is not available for remote working Skills: Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks. Show more Show less
Pune, Maharashtra, India
Not disclosed
Remote
Full Time
Entity: Customers & Products Job Family Group: Business Support Group Job Description: As bp transitions to an integrated energy company, we must adapt to a changing world and maintain competitive performance. bp’s customers & products (C&P) business area is setting up a business and technology centre (BTC) in Pune, India. This will support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, using technology, and developing deep expertise. The BTC will be a core and connected part of our business, bringing together colleagues who report into their respective part of C&P, working together with other functions across bp. This is an exciting time to join bp and the customers & products BTC! Role Overview : The role is accountable for providing support and advice on network development and property matters in Australia and New Zealand. It will provide assistance to the ANZ Network and Property team with administration, case development and gaining internal approvals for New To Industry (NTI) and New To bp (NTbp) acquisition opportunities, optimisation of the existing network, performance monitoring, divestments and disposals (Channel of Trade changes, non-petroleum use or non-operating sites), compulsory acquisition matters, new leases, lease renewals, options and extensions! Shift Timing: 5 AM to 2 PM IST Responsibilities : Uses a variety of information sources to find opportunities to optimise and growth the network across all channels of trade (CoT) - Mobility and Convenience, Dealer and Distributor. Gathers data and information to advise cases for the variety of network development, leasing and divestment activities, including performance benchmarking, geospatial data, market data and competitor analysis. Develop and prepare arguments in collaboration with the Leads and facilitate the approval of these by guiding the cases through the various internal processes, including Investment Committees, functional assurance, Authority to Negotiate (AtN) & Financial Memorandum (FM) sign offs and Agreement Approval Form (AAF). Completing Counter Part Due Diligence (CDD), new vendor set up, arranging Purchase Orders, document execution, new location set up and write offs. Maintain the Network Plan database to ensure it is up to date and reflects the current state of the network. Maintain project reporting databases to ensure up to the minute information is provided to various internal customers Provide support to the N&P Leads on ad hoc projects and tenders as required. Ensure compliance with external reporting and approval requirements for any property transactions, including but not limited to Foreign Investment Review Board (FIRB) and Australian Tax Office (ATO) Coordinating Scope of Works (SoW) documents in conjunction with the Construction Team under the instruction and mentorship of the Leads Job requirements & qualifications: Business Management, Project Management, Town Planning, Property or relevant Business Degree Strong interpersonal, written, verbal communication and customer leadership skills Strong commercial savvy and financial analysis knowledge Consistent track record in opportunity identification, development and performance improvement Excellent interpersonal and time management skills Proficient understanding of various legal contracts, including sale contracts, leases and licences Proficient in program and project management Strong background in and understanding of property management including leases, freehold and knowledge of the Torrens title system Expertise in risk assessment and management Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is not available for remote working Skills: Building services and standards, Building sustainability, Communication, Continuous improvement, Contract Management, Curiosity, Customer centric thinking, Diversity, equity and inclusion, Financial Analysis, Integrated Planning, Long Term Planning, Project execution planning, Real estate and location Strategy, Safety Leadership, Strategy and business case, Supplier Relationship Management, Translating strategy into plans, Waterfall Model, Workplace colleague experience Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks. Show more Show less
Pune, Maharashtra, India
Not disclosed
Remote
Full Time
Entity: Production & Operations Job Family Group: Subsurface Group Job Description: JD needs to updated Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is not available for remote working Skills: Basin resource evaluation, Basin resource evaluation, CO2 utilisation and storage, Cost-conscious decision-making, Data Analysis, Data Management, Depletion and Storage Development Planning, Depositional framework, Fluid Properties, Geodesy and coordinate integrity, Geohazard Assessment, Geological Reservoir and Storage Unit Modelling, Geophysical surveillance, Geospatial data visualization, Integrated Resource Progression, Integrated Well Delivery, Petroleum Systems Analysis, Petrophysical Dynamic Reservoir Description, Petrophysical Seismic Lithology and Fluid Prediction, Petrophysical Seismic Reservoir Characterisation, Research and development, Reservoir quality, Resource, Reserves Estimation and Storage Volume Assessment, Rock Properties Framework, Seismic Acquisition {+ 8 more} Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks. Show more Show less
Pune, Maharashtra, India
Not disclosed
Not specified
Full Time
Entity: People, Culture & Communications Job Family Group: HR Group Job Description: At bp, our people are our most valuable asset. The People, Culture & Communications (PC&C) function fosters a diverse, inclusive culture where everybody can thrive. As we transition from an oil company to an integrated energy company, PC&C is embarking on a major transformation to be more competitive, responsive, and customer-focused. We’re investing in key locations such as India, Hungary, Malaysia, and Brazil, offering an exciting but challenging opportunity to shape a fast-moving PC&C function, building teams and structures and driving continuous improvement. We’re looking for driven, ambitious enthusiasts who thrive in fast-paced environments and are passionate about people. If you're ready to build something transformative, this is the place for you. Operations & Advisory (O&A) is an internal global shared services and technology solutions organisation within People & Culture. It is responsible for innovating & delivering HR services and solutions for bp globally, from a number of Business & Technology Centres and local delivery teams. O&A is the first point of contact for HR related matters; the team are policy, process and digital experts, dedicated to delivering the best customer experience. The purpose of the Solution Lead (SL) is to own and drive a portion of the People & Culture (P&C) solution, encompassing both process and technology, ensuring that we deliver a great and efficient service for our people. The SL will build strong partnerships across P&C – with the relevant centre(s) of expertise, integrators, services teams and within the solutions teams. The SL will apply their technical expertise (process and technology) to deliver stable operations alongside projects and innovation. Own and drive a portion of the People & Culture (P&C) solution, ensuring efficient service delivery through strong partnerships and technical expertise. What you will do: Manage service enabling technology solutions (Knowledge management / Core Customer/ Core Service/ Document management) within Reward and Wellbeing Solutions teamMaintain health and operational integrity of solutionsBuild positive relationships with vendors, Technology, PC&C, and O&A colleaguesOversee a portfolio of global specific solutions for Knowledge ManagementEnsure compliance with regulatory data privacy and digital security requirementsManage a prioritised backlog of changes, focusing on maintenance and fixesResearch and resolve process and technical problems, recommend solutionsCollaborate with stakeholders, especially the O&A teams, and TechnologyPlan, cost, and implement continuous improvements to solutionsDevelop and implement plans for design, requirements gathering, configuration, testing, and deployment of changesPlan and execute substantial aspects of change projects, act as product ownerFacilitate design sessions, lead configuration, coordinate testing, and execute cutoverEvaluate, communicate, and coordinate functional and technical impacts of decisionsMaintain all operational and technical documentationSupport bp as a thought-leader in relevant technology through external networking and tech landscape analysis What you will need: Degree or professional qualification in a relevant field, or equivalent experience.5+ years of experience in HR systems, business analysis, process development / documentation and experience of relevant configuration and / or process supportActively working to develop capability with an equal blend of EQ, IQ and drive.Sound understanding of trends in service enabling technology solutions (Knowledge management / Core Customer/ Core Service/ Document management)Experience working within a global organisation, including using social media style tools to support communications and engagement across time zones Technical skills: Digital fluency for implementing high-quality digital products and solutionsIndependent judgement and team contributionKnowledge of HR information systems and experience in designing/configuring business processesTranslating business requirements into functional designsStrong attention to detailStrong security and confidentiality practicesProblem solving, troubleshooting, and analytical skills with continuous learningPeople and business focus aligned with end user/business and bp strategyStakeholder management and ability to influence key business stakeholdersEvaluating and driving value-add solutions to improve business engagementOutstanding verbal and written communication skills with a passion for customer serviceProject management experience with Agile and Waterfall methodologiesBusiness analysis skills: timeline planning, requirements definition, documentation, test planning, deployment approachesAccurate information collection to understand and assess client needsAdept documentation abilities for business requirements, configuration documentation, test scripts, and meeting notesPrioritizing workload and implementing tasks independently with timely follow-up and resolutionAbility to work on multiple concurrent projects with minimal supervision Behavioural skills: Independent judgement and team contributionExperience contributing to great employee/user experiences Why join our team? At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others. We support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are significant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others benefits. Reinvent your career as you help our business meet the challenges of the future. Apply now! Travel Requirement No travel is expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
Pune, Maharashtra, India
Not disclosed
Not specified
Full Time
Entity: Customers & Products Job Family Group: Retail Group Job Description: As bp transitions to an integrated energy company, we must adapt to a changing world and maintain competitive performance. bp’s customers & products (C&P) business area is setting up a business and technology centre (BTC) in Pune, India. This will support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, leveraging technology, and developing deep expertise. The BTC will be a core and connected part of our business, bringing together colleagues who report into their respective part of C&P, working together with other functions across bp. This is an exciting time to join bp and the customers & products BTC. Job Overview: This role internally is titled as Senior Advisor - Promotions The Senior Advisor - Promotions supports administrative activity associated with planning and driving retail and digital (eg, home delivery) promotional activity. Key activity includes but is not limited to ‘coordinating with suppliers for product information’, maintaining and coordinating the site/POS database, ‘supporting communication related to promotions with site/operational teams’ and supporting administration directly associated with planning and executional activity! Shift Timing: 3:00am to 12:00pm IST Role & Responsibilities: Maintain site/POS database with accurate and up to date site POS details and new site POS requirements Review current promotional processes and see opportunities for process improvement Maintain process documents and ensure all information is accurate Support the ANZ M&C team and suppliers regarding any/all promotions enquiries Coordinate with the Marketing team for marketing campaign inclusions into monthly promotional program Coordinate the provision of digital POS for nominated sites Source images for new products from suppliers plus any relevant T&Cs Experience & Qualification: 5+ years retail experience (e.g, retail operations and/or retail support)Strong communication and collaboration skillsProven commercial acumenAbility to think analytically and tackle problemsExperience in design and execution of promotional/marketing campaigns highly desirable This role will be part of the engine room of the ANZ business that enables delivery of the bp strategy for our customers and team. Playing a pivotal role in landing both the company and local strategies! Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is not available for remote working Skills: Agility core practices, Agility core practices, Agreements and negotiations, Analytical Thinking, Commercial Acumen, Communication, Continued Learning, Continuous improvement, Creativity and Innovation, Customer centric thinking, Customer data knowledge, Data Analysis, Data visualization and interpretation, Decision Making, Digital Collaboration, Digital fluency, Industry knowledge and advocacy, Integrated pricing, Knowledge Sharing, Leading transformation, Negotiation planning and preparation, Offer and product knowledge, Offer execution and growth, Operational Excellence, Partner relationship management {+ 10 more} Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
Pune, Maharashtra
INR Not disclosed
Remote
Not specified
Location India - Pune Travel required Some travel may be required with this role, this is negotiable Job category Finance Relocation available This role is eligible for relocation within country Job type Professionals Job code RQ095463 Experience level Intermediate Job summary Entity: Finance Job Family Group: Finance Group Job Description: Role Purpose : Asset Accounting SME provides deep process domain knowledge around the applicable activities and processes performed by the Asset and Lease Accounting team together with the systems and business models that underpin them. In addition to performing more sophisticated operational activities, they will handle sophisticated and raised issues, perform in depth. Address, review and approval activities to support operations delivery, quality management and control. Key Accountabilities: Responsibilities Provide deep process domain expertise and serve as the point of contact for intensified operational issues Analyse, resolve root cause and apply appropriate resolutions to sophisticated issues, problems and new initiatives across related processes. Implement more sophisticated day to day processes / activities to ensure delivery meets required expectations. Assist the Team Lead in advising the work of team members Train / mentor team members in day-to-day duties, process changes, system implementations and policy updates Maintain end to end desktop documentation assuring the accuracy and integrity thereof Perform analytics, drive insight and root cause analysis based off metrics and partner with Team Lead to craft appropriate action plans Identify and analyse process and system improvement opportunities, develop short term workaround solutions or provide recommendations for permanent solutions and take a leading role in initiating and handling projects to deliver these solutions. Support specific processes and related decision making to ensure the accurate and timely delivery of services in accordance with service level agreements and appropriate processes and policies Key Challenges: Issues or problems are complex and sophisticated with much ambiguity System and process interfaces are numerous and sophisticated to navigate Operating in multiple regions and time zones. Education and Experience: Bachelor's in related field or Equivelent Good Experience in Microsoft Excel (data manipulation and validation) Validated proficiencies in the areas of process improvement 8+ Years of validated experience in the areas of relationship management/process improvement/ strategic project enablement Strong analytical and problem-solving skills as well as a robust understanding of control processes; able to exercise sound technical judgment in making business decisions Proven skills in problem solving and negotiation Good interpersonal skills and attention to detail Ability to influence and inspire changes across multi-functional teams Ability to perform high volume detailed work Team-focused, results oriented Conflict resolution and ability to find solutions to sophisticated issues Desirable Criteria: Exposure to SAP (preferable) Validated Fixed Asset and Lease Accounting experience Knowledge of G/L’s, Income Statements, Balance Sheets Communication-verbal & written Facilitation & Training Business insight Establishing relationships on trust Critical thinking Working with a global mind-set Travel Requirement Some travel may be required with this role, this is negotiable Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills: Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
Pune
INR 16.0 - 30.0 Lacs P.A.
Hybrid
Full Time
Job Description: As bp transitions to an integrated energy company, we must adapt to a changing world and maintain competitive performance. bps customers & products (C&P) business area is setting up a business and technology centre (BTC) in Pune, India. This will support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, using technology, and developing deep expertise. The BTC will be a core and connected part of our business, bringing together colleagues who report into their respective part of C&P, working together with other functions across bp. This is an exciting time to join bp and the customers & products BTC! Role Overview : The Senior SME Workforce Productivity is responsible for monitor and analyse workforce productivity performance metrics and work closely with Retail Workforce Productivity Advisor and retail operations teams to continuously drive the labour model efficiencies. You are responsible for maintaining the retail labour model and carrying out administration tasks on our retail labour management platform (Reflexis)! Shift Timing: 5 AM to 2 PM IST Responsibilities: Track and analyze workforce performance metrics to identify trends and opportunities for labour cost optimization Provide regular reports on productivity metrics and workforce trends Help developing labour hour/cost plans to ensure optimal workforce levels aligned with business needs Apply data analytics to inform labour optimization project decision-making and drive productivity initiatives Ensure labour optimization initiatives execution is consistent with project plans and cost savings are captured accordingly Job requirements & qualifications: Be comfortable with repetitive work and timebound actions High attention to detail Prior experience within a workforce planning role ideally with Reflexis or a similar platform Confident using systems and s strong commercial skill Proficient using workforce management systems such as Reflexis or similar platforms i.e. Kronos Please apply on the below link : https://bpinternational.wd3.myworkdayjobs.com/bpCareers/job/India---Pune/Senior-SME---Workforce-Productivity_RQ092575
Pune, Maharashtra, India
Not disclosed
Not specified
Full Time
Entity: People, Culture & Communications Job Family Group: HR Group Job Description: At bp, our people are our most valuable asset. The People, Culture & Communications (PC&C) function develops a diverse, inclusive culture where everybody can thrive. As part of an integrated energy company, PC&C is embarking on a major transformation to be more competitive, responsive, and customer-focused. We’re investing in key locations such as India, Hungary, Malaysia, and Brazil, offering an exciting but challenging opportunity to shape a fast-moving PC&C function, building teams and structures and driving continuous improvement. We’re looking for driven, ambitious enthusiasts who thrive in fast-paced environments and are passionate about people. If you're ready to build something transformative, this is the place for you. This purpose of the Solution Consultant (SC) is to own and drive a portion of the People, Communications & Culture (PC&C) solution, encompassing both process and technology, ensuring that we deliver a great and efficient service for our people. The SC will build strong partnerships across PC&C – with the relevant centre(s) of expertise, integrators, services teams and within the solutions teams. The SC will apply their technical expertise (process and technology) to deliver stable operations alongside projects and innovation. The SC will be responsible to support the Global payroll and time strategy for the region supporting new country rollouts, M&A, new entity setup. For deployed solutions you will supervise the integrity, support systemic changes and retrofits impacting the team globally. You will own and run the technical architecture including the interfaces between the HR systems of records, the wider team solutions, other 3rd party solutions impacting payroll and time (like benefits, statutory interfaces). To innovate and deliver HR services and solutions globally, ensuring compliance and consistency across Business Technology Hubs, and drive continuous improvement and efficiency. What you will do: Managing a part of the PC&C solution - maintaining the health and operational integrity of your solutions / products, working with others to deliver stable operationsEnsure compliance with regulatory requirements and business needs, for example data privacy and digital security requirementsWorking closely with colleagues to ensure solutions / products co-exist seamlessly across PC&CDeploy the payroll and time solutions for the new country/entity thereby providing necessary governance, risk management and delivery assurance to relevant partnersAnalyse, prioritize, and deploy product changes in tandem with business priorities.Lead the operational integrity (functionality, performance, security, availability) of deployed solutions globallyResponsible for compliance with statutory bodies and works with relevant internal teams (tax; policy; pensions et al.), independent auditors to drive and sustain bp’s compliance to the law of the landEnsures compliance to relevant cyber security regulations, standards, and contractual requirements.Lead project implementations from Blueprinting through to Go live/Hypercare. Serve as the interface point between the global vendors and the business on functional and technical requirements.Accountable for gathering requirements from country SME’s, advising, and developing solutions.Gather and document functional requirements. Define Testing strategy and scripts. Perform appropriate level of testing as required and review test results.Support the requirements from finance and collaborate with vendors to support the payroll accounting, provisions, etc.Managing a prioritised backlog of changes, covering maintenance, fixes (non-urgent) and improvements, with a horizon typically up to one year aheadPlanning, organising and leading the design, configuration, testing, and deployment of changes for your part of the PC&C solutionPlanning and executing substantial aspects of change projects, including acting as product owner, delivering through others, delivering to time, cost and quality, managing risks – organize and execute projects, under limited supervision, by facilitating design sessions, leading configuration, coordinating testing, and completing cutoverBuilding strong partnerships with numerous bp stakeholders – with the relevant centre(s) of expertise, integrators, services teams, within the solutions teams, and with teams outside P&C such as colleagues in TechnologyBuilding external relations including vendor management and partnershipTruly understanding the business requirements and acting as a trusted advisor to develop solutions to complex problems, driving the required outcomes – actively elicit, analyse and document business and functional requirements through requirements workshops, interviews or meeting sessions with Project Sponsors, SMEs and other Stakeholders to diagnose and resolve complex technical, process, and business issues related to your part of the PC&C solutionEvaluate, communicate, and coordinate the functional and technical impacts of configuration and other decisions to stakeholder groupsResearch and resolve process and technical problems, unexpected results or process flaws and recommend solutions or alternate methods to meet requirementsSupporting bp to be a thought-leader in the relevant technology space through ongoing external networking and tech landscape analysis What you will need: 10+ years of work experienceSignificant experience in building digital strategies and roadmapsSignificant experience in systems development and implementationSignificant experience in corporate-wide implementation of global systems and processesSolid understanding of Recognition and Performance solutions and the Recognition and Performance technology marketAdvanced project management methodologies experience with ability to create/manage comprehensive project plansComprehensive broad knowledge of P&C systems (esp. reward) and web applicationsPossesses/applies advanced HR systems experience/judgmentExpert knowledge of technology trendsAdvanced leadership skills Skills: Technical Capability: Strong functional knowledge in core solution, SAP Payroll (specifically in ADP products), Workday, Time applications, including business process framework, security, and reportingSAP Payroll Implementation experiencePayroll service delivery experience is an added advantage.Breadth and depth across the HR functional areas and able to provide professional advice and act as a coach to others in most of the areasAbility to effectively partner with the Services and Solution teams and successfully influence leadersDigital fluency - not only comfortable and competent using technology to enable and enhance ways of working and thinking, also comfortable in the wider digital environment and the collaborate with business transformation including people, processes and data driven actions. Business Capability: Demonstrable record of getting results from your field of expertise to develop processes and productsStrong business insight and able to show where solutions can add new value to / enable the business at the leadership levelCustomer focus – Puts the customer and business strategy at the heart of decision making. Ability to guide leaders through choices to best suit business requirementsDrives value-adding solutions - driven to create solutions to business problems. Track record of improving/adding new valueExternally orientated – actively working on developing external connections, aware of standard process and actively learns from others Leadership & EQ Capability: Acts as a coach develop your expertise for all Services and Solutions colleaguesContinually enhancing capability in line with HR Capability Framework with an equal balance of EQ, IQ and DriveGroup mind-set - demonstrates an understanding of the value of, and ability to develop, high quality, trust-based relationships with HR colleagues & with the wider organisation - leaders & employeesIs self-aware and actively seeks input from others on impact and effectivenessEffective team player able to work successfully across organisational boundariesApplies judgement and common sense - demonstrates good understanding of client's business and is able to apply sound judgement / wise counselActs with integrity; role model of BP V&Bs to others in the function and businessCultural fluency - able to operate successfully across cultural boundaries with sensitivity. Why join us? At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others. We support our people to learn and grow in a diverse and challenging environment. We believe that team is strengthened by diversity. We are committed to crafting an environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are significant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others benefits. Reinvent your career as you help our business meet the challenges of the future. Apply now! Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
Pune
INR 15.0 - 30.0 Lacs P.A.
Hybrid
Full Time
Job Description: As bp transitions to an integrated energy company, we must adapt to a changing world and maintain competitive performance. bps customers & products (C&P) business area is setting up a business and technology centre (BTC) in Pune, India. This will support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, using technology, and developing deep expertise. The BTC will be a core and connected part of our business, bringing together colleagues who report into their respective part of C&P, working together with other functions across bp. This is an exciting time to join bp and the customers & products BTC Role Overview : The Network & Property Compliance role is the subject matter experts for all leases (revenue and expense) across the MC&M property portfolio. The role is accountable for ensuring bp is aligning with all of its contractual and lease obligations and that our third-party tenants are doing the same. This includes the payment and collection of rent, exercise of lease options and renewals, market rent reviews, critical date reporting and management, interpreting lease clauses, land valuation objections and arrears reporting, follow up and collection! This is a pivotal role within the MC&M business in ensuring that bp has property assets in place to conduct its business and to earn income from its operations. This role is internally titled as "Senior Advisor - Network & Property Compliance" Shift Timing: 5 AM to 2 PM IST Responsibilities: Crafting & maintaining Tenancy Schedules Reporting and management of critical dates and Provide reporting on and management of rent reviews, lease renewals, options and extensions for both expense and revenue leases. Interpretation of lease clauses and providing timely advice to the broader Network & Property team across ANZ and the BTC Act as subject matter expert (SME) ensuring the accuracy of lease information within the property system and its alignment with other bp operating software such as SAP. Ensure tenancy lease compliance, including insurances, bank guarantees, maintenance Identify properties with land tax over payments and undertake land valuation objections Action, supervise and report on revenue lease rental arrears and ensure these are kept within acceptable levels Act as the primary contact for any administrative or system queries for the team. Job requirements & qualifications: Expert in property contracts and lease/licence agreements with understanding of the legal implications of the same and encumbrances, including caveats, mortgages, and easements. Strong background in and understanding of property management including leases, freehold and knowledge of the Torrens title system Paralegal or relevant property qualifications. Experience with property lease management systems Excellent interpersonal skills, high levels of numeracy, and meticulous attention to detail. Strong interpersonal, written, and oral communication skills. Proficiency in using property software systems and SAP Real Estate
Pune
INR 15.0 - 22.5 Lacs P.A.
Work from Office
Full Time
''Want to be part of something Electrifying? bp pulse is one of the fastest growing EV charging networks globally, and we need YOU to help us on our adventure to get to an Electric Future and become NetZero. Were looking to meet the growing global demand for safe, sustainable, and affordable energy. We aim to deliver the fastest, most convenient network of 100,000 EV charging points worldwide by 2030. To do this, we need to rapidly grow our fantastic team, and were searching for passionate and curious individuals to join our team to help the world. '' Role Overview: The Operations & Maintenance Coordinator will play a critical role in optimizing the performance, safety, and reliability of our EV charging network. This position involves coordinating repair and maintenance activities, scheduling preventive and corrective maintenance, conducting site audits, and ensuring efficient troubleshooting and resolution of technical issues. The coordinator will work closely with charger OEMs, specialty electrical contractors, and internal teams to maintain high uptime and operational efficiency! Shift Timing: 7:30pm to 4:30am IST Location - Pune Role & Responsibilities: Maintenance Coordination: Plan and schedule preventive and corrective maintenance tasks. Monitor work ticket durations and ensure timely resolution of issues. Visit large hub sites to develop detailed Preventive Maintenance (PM) scopes of work. Technical Support & Troubleshooting: Collaborate with electricians and OEMs to troubleshoot issues in 480V electrical power systems and EV charging equipment, including AC to DC and DC to DC power electronics, 24VDC power circuits, and communication electronics. Work with charger OEMs to manage warranty work orders and ensure proper execution. Engage specialty contractors as needed for complex repair tasks. Performance Monitoring & Reporting: Review Preventive Maintenance test results, ensuring compliance with manufacturer recommendations and/or NETA standards. Recommend repair or replacement plans based on PM findings. Track and document key performance indicators (critical metrics) such as charger uptime, station availability, mean time between failures, and work ticket completion rates. Site Audits & Compliance: Conduct site audits to ensure compliance with safety protocols, proper labeling, trained staff, and overall equipment condition. Verify that preventive maintenance schedules are in place and properly tracked. Ensure new sites are operationally ready, including site access, staff training, maintenance contracts, and equipment labeling. Lead all aspects of site safety measures such as isolation points are locked, Arc Flash labeling and Arc Flash hazard mitigation efforts. Asset & Spare Parts Management: Track common failed parts and maintain an inventory of common parts and develop a replenishment strategy for spare parts management. Contribute to the development and optimization of an internal ticketing and asset management system. Operational & Financial Oversight: Track and manage site operational expenses. Monitor site availability, revenue, utilization rates, and successful charging sessions. Identify and implement strategies to enhance site utilization. Experience & Qualification: Professional degree, certification and relevant work experience of minimum 5 years Experience in operations and maintenance within the EV charging, electrical, or related industry. Strong understanding of electrical systems, including 480V power distribution and low-voltage DC electronics. Ability to analyze maintenance data, generate reports, and recommend corrective actions. Experience conducting site audits for safety, compliance, and operational readiness. Proficiency in asset management and ticketing systems. Excellent coordination, communication, and problem-solving skills. Experience working with charger OEMs and third-party contractors. Knowledge of NETA standards and industry best practices for preventive maintenance. Knowledge of OSHA-10 & API1646- General Fuel Site & Construction Safety Knowledge in NFPA 70E Electrical Safety in the workplace!
Pune
INR 15.0 - 30.0 Lacs P.A.
Work from Office
Full Time
Role overview: The ANZ M&C convenience business operates 12 promotional periods within a calendar year. Up to 100 promotions may feature in each promotional period and promotions differ between Australia and New Zealand. Individual promotions typically fall into 1 of 2 categories (1) always on, spanning multiple promotional periods or (2) pulsing promotions, beginning and finishing within a single promotional period. Promotional/product setup occurs within the pricebook and is the responsibility of the pricebook function. Beyond pricebook setup, promotional administration associated with planning and execution promotional activity sits within the remit of the team leader and senior promotions advisors. The Team Leader – Promotions' is responsible for leading a team of senior promotions advisers and coordinates all administrative activity associated with planning and implementing retail promotions. Shift Timing: 3 AM IST Responsibilities: Lead, support and mentor a team of senior advisers. Support strong ways of working with local and ANZ customers Ensure site/POS database is maintained and kept accurate Review current promotional processes and find opportunities for process improvement Maintain process documents and ensure all information is accurate Act as key contact for both the ANZ M&C team and suppliers (eg, for any/all promotional enquiries) Establish strong ways of working with the Marketing team to capture any marketing campaign inclusions into the monthly promotional program Coordinate the provision of digital POS for nominated sites Source images for new products from suppliers plus any relevant T&Cs Mentor and lead the team to ensure tasks are completed on time and according to plan. Job requirements & qualifications: 8-10 years retail experience (eg, retail operations and/or retail support) Strong communication and collaboration skills Experience leading and encouraging a diverse team Proven commercial competence. Ability to think analytically and tackle problems. Experience in design and execution of promotional/marketing campaigns helpful.
Pune, Maharashtra, India
Not disclosed
On-site
Full Time
The Research Designer will be responsible for supporting an extensive applications portfolio and managing global service providers. This includes overseeing incident and problem management to ensure swift resolutions and minimal disruption. The designer will also focus on continuous service improvement, identifying opportunities for enhancing efficiency and quality. They will lead the integration of outsourced and internal teams to deliver unified, high-performing IT support, driving digital transformation initiatives to optimize operations and improve the digital experience for users. Key Responsibilities: Customer Journey Mapping: Creating visual representations of the customer's experience while using a product or service. User Research: Gathering data and insights about user behavior, preferences, and needs. Cross-Functional Collaboration: Working together with individuals from different functional areas or disciplines. Process Improvement: Building appropriate processes, measuring value, and conducting process improvement changes. Data Literacy: Understanding, interpreting, and communicating data effectively. Knowledge Sharing: Maintaining open communication and symbiotic learning with your team. Key Characteristics Intellectually Curious: Comfortable navigating between big ideas and executional realities to support creating and achieving strategic product visions. Comfortable with ambiguity, eager to learn, and always seeking new challenges. Communicator & Influencer: Able to clearly articulate your ideas to team members and listen carefully to diverse sets of ideas. Open to different communication styles and able to contribute effectively to discussions. Do-er: Biased toward action and willing to make commitments and trade-offs to help remove impediments for your team. Focused on delivering value iteratively. Passionate & Customer-focused: Dedicated to understanding and meeting the needs of employees and building strong relationships with them. Enthusiastic about bringing people together around shared goals. Learner: Eager to learn new things or technologies while remaining humble when exploring unknown areas. Team Player: Enjoy working with diverse people and driving the team toward common goals. Capable of coaching peers and being a mentor in technology,
Pune, Maharashtra, India
Not disclosed
Not specified
Full Time
Entity: Finance Job Family Group: Procurement & Supply Chain Management Group Job Description: We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat, and mobility to millions of people every day. We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team? Join our Finance Team and advance your career The planner creates short- and long-term plan at item/location level of planned stock movements across the distribution network in order to meet customer service and operational targets. Planner is responbsible for providing analytial support to the planning process. Provides accurate information to both business customers and support teams through the correct use of all information technology systems. Displays flexibility and adaptability to work with and assist other teams within the organisation. Creates a feasible plan of what needs to be shipped from the different locations across the network to ensure that stock availability is maximised, and stock obsolescence is minimised. Hold overall responsibility for managing planning processes for the items in their portfolio, ensuring that we have the right products, at the right time and in the right place to meet customer demand and operational targets. Manage any shortages of goods to improve sales volumes and initiate continues improvement plans/ corrective actions as vital to meet demand plans. We are looking for a skilled and analytical Supply, Demand & DRP Planner to manage comprehensive planning activities across the supply chain. This role is responsible not only for coordination and execution but also for strategic planning, forecasting, and analysis to ensure the right product is available at the right place and time. The ideal candidate will have hands-on experience in high-frequency planning environments, covering raw materials, manufacturing, and distribution. Key Responsibilities Lead end-to-end planning including demand forecasting, supply planning, and distribution requirements planning (DRP).Analyze consumption trends and historical data to determine procurement needs and production volumes.Develop finished goods plans aligned with sales forecasts and manufacturing capabilities.Complete DRP to ensure optimal inventory distribution across warehouses and distribution centers.Collaborate with cross-functional collaborators including Procurement, Manufacturing, Sales, Logistics, and Finance.Supervise and improve KPIs such as forecast accuracy, inventory health, service levels, and distribution efficiency.Leverage ERP systems to manage planning data, generate reports, and support decision-making.Continuously improving planning processes and tools to enhance supply chain responsiveness and agility.Support Team Leader with daily operational coordination during the day-to-day planning activities for the own portfolioBeing first point of contact planning related process related questions, documentation and sophisticated queriessupports process optimization initiatives and working closely with relevant SMEsCreates a plan of stock movements across the distribution network in order to meet customer service and operational targets.Acts upong escalataion and comes up with action items in case of potential shortagesWorks directly with the relevant collaborators to meet the operational and sales targets Support as vital to manage any crisis and continuity of supply disruptions including defining relevant mitigating actions. Share good practice and findings with the wider team to ensures consistency and standardisation in processesAdhering with the tasks outlined in the EMS/QMS Systems of GBS Contribute positively to achieving individual, team and interpersonal targets.Provide accurate information to both business customers and support teams through the correct use of all information technology systems.Exhibit strong Great Teammate characteristics, constructive communication and active listening skills at all times.Display flexibility and adaptability to work with and assist other teams within the organisation.Develop and maintain a professional working relationship with internal and external collaborators.Compliance with Company PoliciesEnsure data is accurately entered and maintained in all systems, minimising errors and resultant financial losses Previous Experience Highly analytical, numerate with a strong attention to detail.Minimum 5-8 years of experience working across a variety of planning roles. Strong analytical and quantitative skills.Excellent communication both verbal and written.Experience in high-frequency supply chain planning environments.Expertise in raw material planning, manufacturing planning, demand forecasting, and DRP.Proficiency in ERP systems (e.g., SAP APO, Oracle, JDA, or similar).Effective communication and collaborator leadership skills.Ability to work in a fast-paced, multifaceted environment with a proactive approach.Able to work well under sustained pressure with conflicting priorities, optimizing resources and responding to fast changing circumstances.Experience of working with a diverse team across different geographies Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Analytical Thinking, Commercial Acumen, Communication, Cost Management, Creativity and Innovation, Decision Making, Digital fluency, Inventory Management, Negotiation planning and preparation, Resilience, Risk Management, Sourcing strategy, Supplier Performance Management, Supply Chain Development, Supply chain management, Sustainability awareness and action Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
Pune, Maharashtra, India
Not disclosed
Not specified
Full Time
Entity: Finance Job Family Group: Sales Group Job Description: We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat, and mobility to millions of people every day. We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team? Join our Finance Team and advance your career The planner creates short- and long-term plan at item/location level of planned stock movements across the distribution network in order to meet customer service and operational targets. Planner is responbsible for providing analytial support to the planning process. Provides accurate information to both business customers and support teams through the correct use of all information technology systems. Displays flexibility and adaptability to work with and assist other teams within the organisation. Creates a feasible plan of what needs to be shipped from the different locations across the network to ensure that stock availability is maximised, and stock obsolescence is minimised. Hold overall responsibility for managing planning processes for the items in their portfolio, ensuring that we have the right products, at the right time and in the right place to meet customer demand and operational targets. Manage any shortages of goods to improve sales volumes and initiate continues improvement plans/ corrective actions as vital to meet demand plans. We are looking for a skilled and analytical Supply, Demand & DRP Planner to manage comprehensive planning activities across the supply chain. This role is responsible not only for coordination and execution but also for strategic planning, forecasting, and analysis to ensure the right product is available at the right place and time. The ideal candidate will have hands-on experience in high-frequency planning environments, covering raw materials, manufacturing, and distribution. Key Responsibilities Lead end-to-end planning including demand forecasting, supply planning, and distribution requirements planning (DRP).Analyze consumption trends and historical data to determine procurement needs and production volumes.Develop finished goods plans aligned with sales forecasts and manufacturing capabilities.Complete DRP to ensure optimal inventory distribution across warehouses and distribution centers.Collaborate with cross-functional collaborators including Procurement, Manufacturing, Sales, Logistics, and Finance.Supervise and improve KPIs such as forecast accuracy, inventory health, service levels, and distribution efficiency.Leverage ERP systems to manage planning data, generate reports, and support decision-making.Continuously improving planning processes and tools to enhance supply chain responsiveness and agility.Support Team Leader with daily operational coordination during the day-to-day planning activities for the own portfolioBeing first point of contact planning related process related questions, documentation and sophisticated queriessupports process optimization initiatives and working closely with relevant SMEsCreates a plan of stock movements across the distribution network in order to meet customer service and operational targets.Acts upong escalataion and comes up with action items in case of potential shortagesWorks directly with the relevant collaborators to meet the operational and sales targets Support as vital to manage any crisis and continuity of supply disruptions including defining relevant mitigating actions. Share good practice and findings with the wider team to ensures consistency and standardisation in processesAdhering with the tasks outlined in the EMS/QMS Systems of GBS Contribute positively to achieving individual, team and interpersonal targets.Provide accurate information to both business customers and support teams through the correct use of all information technology systems.Exhibit strong Great Teammate characteristics, constructive communication and active listening skills at all times.Display flexibility and adaptability to work with and assist other teams within the organisation.Develop and maintain a professional working relationship with internal and external collaborators.Compliance with Company PoliciesEnsure data is accurately entered and maintained in all systems, minimising errors and resultant financial losses Previous Experience Highly analytical, numerate with a strong attention to detail.Minimum 5-8 years of experience working across a variety of planning roles. Strong analytical and quantitative skills.Excellent communication both verbal and written.Experience in high-frequency supply chain planning environments.Expertise in raw material planning, manufacturing planning, demand forecasting, and DRP.Proficiency in ERP systems (e.g., SAP APO, Oracle, JDA, or similar).Effective communication and collaborator leadership skills.Ability to work in a fast-paced, multifaceted environment with a proactive approach.Able to work well under sustained pressure with conflicting priorities, optimizing resources and responding to fast changing circumstances.Experience of working with a diverse team across different geographies Travel Requirement No travel is expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills: Channel Management, Customer promise execution, Customer Segmentation, Customer Service Design, Delivers an effortless customer experience, Demand Management, Digital fluency, Internal alignment, Negotiating value, Offer and product knowledge, Operational pricing, Sales forecasting/demand planning, Sector, market, customer and competitor understanding, Using insights dashboards Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
Pune, Maharashtra, India
Not disclosed
On-site
Full Time
About usAt bp, we’re reimagining energy for people and our planet. With operations working across almost every part of the energy system, we’re leading the way in reducing carbon emissions and developing more sustainable methods for solving the energy challenge. We’re a team with multi-layered strengths of engineers, scientists, traders and business professionals determined to find answers to problems.And we know we can’t do it alone. We’re looking for people who share our passion for reinvention, to bring fresh opinions, ambition, and to challenge our thinking in our goal to achieve net zero!We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society, our industry and our planet.Role SynopsisThe senior enterprise technology engineer will be responsible for supporting an extensive applications portfolio and managing global service providers. This role includes overseeing incident and problem management to ensure swift resolutions and minimal disruption. The senior enterprise technology engineer will also focus on continuous service improvement, identifying opportunities for enhancing efficiency and quality. They will lead the integration of outsourced and internal teams to deliver unified, high-performing IT support, driving digital transformation initiatives to optimize operations and improve the digital experience for users.Key Responsibilities of a senior enterprise technology engineer for Global Print ServicesGlobal Print Services: Directly manage and optimize global print services, ensuring seamless integration and high-quality print solutions. Engage in hands-on support and improvements for print services in both onshore and offshore operations.Vendor and Service Provider Management: Work closely with contracted service providers, actively monitoring their performance. Address any issues and collaborate with providers to find opportunities for cost savings, efficiency improvements, and innovative services.Knowledge and Skills Transition: Implement knowledge transfer processes by conducting training programs, offering mentorship, and creating comprehensive documentation. Ensure the new team is prepared and well-equipped to handle IT services efficiently.Operational excellence: Directly manage end-to-end service delivery, integrating efforts of outsourced and internal teams for consistency and quality. Monitor performance metrics and ensure continuous service improvement.End-user advocacy: Champion a user-focused approach by actively engaging with employees to understand their needs. Develop initiatives to enhance self-service and automation options, improving accessibility and reducing costs.Technology innovation: Leverage cutting-edge technologies such as AI and automation to modernize IT support. Collaborate with teams and service providers to ensure successful implementation and adoption.Budget & financial oversight: Manage day to day tracking and forecasting of the application portfolio budget, directly negotiating vendor contracts and allocating resources to support regional needs effectively.Key characteristics of senior enterprise technology engineer at bpIntellectually curious: comfortable navigating between big ideas and executional realities to support creating and achieving strategic product visions. Comfortable with ambiguity, eager to learn, and always seeking new challenges.Communicator & Influencer: able to clearly articulate your ideas to team members and listen carefully to diverse sets of ideas. Open to different communication styles and able to contribute effectively to discussions.Do-er: biased toward action and willing to make commitments and trade-offs to help remove impediments for your team. Focused on delivering value iteratively.Passionate & customer focus: dedicated to understanding and meeting the needs of employees and building strong relationships with them. Enthusiastic about bringing people together around shared goals.Learner: eager to learn new things or technologies while remaining humble when exploring unknown areas.Team player: enjoy working with diverse people and driving the team toward common goals. Capable of coaching peers and being a mentor in technology, guiding teams towards successful outcomes. Provide support and model positive behaviors across disciplines and organizations.Key qualifications:Bachelor’s degree or equivalent in Information Technology, Computer Science, or a related field (MBA or Master’s preferred).10+ years of service management of complex application portfolio including vendor management and application rationalisationExpertise in ITIL principles and managing blended (outsourced and in-house) support models.Proven success in managing large-scale IT service operations with geographically distributed teams.
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