Head of Procurement

Key Responsibilities and Accountabilities (KRAs):

1. Strategic Oversight and Team Leadership

 Develop and drive strategies for sourcing, quality assurance, supply chain

optimization, and after-sales service.

 Lead, guide, and oversee respective team members in executing plans and

achieving targets.

 Ensure accountability and performance across all related functions while fostering a

collaborative team environment.

 Monitor progress and provide strategic direction to address challenges and capitalize

on opportunities.

2. Proven Expertise in Process Implementation

 Demonstrate a strong track record of successfully implementing processes that drive

efficiency and operational excellence.

 Establish and refine workflows and procedures to enhance overall performance.

 Align process improvements with business objectives and ensure their sustainability.

3. Comprehensive Product Lifecycle Management

 Oversee the 360-degree product lifecycle, from vendor sourcing to post-sales service

delivery.

 Ensure cross-functional coordination for seamless product development, quality

assurance, logistics, and customer satisfaction.

4. Quality Assurance Leadership

 Supervise the Quality Department to maintain high product standards and cost-

effectiveness.

 Set quality benchmarks and ensure compliance through regular audits and reviews.

 Lead initiatives to reduce defects and enhance product reliability.

5. Sourcing Strategy Development

 Design and implement sourcing strategies that balance cost, quality, and delivery

timelines.

 Identify and onboard best-in-class vendors for existing and new product categories.

 Establish long-term partnerships with suppliers to support sustainable growth.

6. Supplier Management

 Oversee supplier relationships to ensure consistent quality and timely deliveries.

 Drive performance improvement initiatives and resolve supplier-related disputes

effectively.

 Regularly evaluate supplier capabilities and align them with organizational goals.

7. Supply Chain Optimization

 Strategize and oversee the execution of supply chain plans to meet demand

forecasts.

 Guide teams to optimize supply chain processes, reduce costs, and improve delivery

timelines.

 Coordinate with production, logistics, and warehousing teams to ensure smooth

operations.

8. Inventory Management

 Provide strategic direction for inventory forecasting and optimization.

 Oversee inventory control measures to prevent stock-outs and reduce excess

inventory.

 Analyze trends across FBA, FBF, and in-house warehouses to make proactive

adjustments.

9. Warehousing and Distribution

 Lead teams to coordinate with logistics partners for cost-effective transportation.

 Ensure optimization of transportation routes and compliance with regulations.

 Guide warehousing operations to achieve efficient storage and distribution practices.

10. After-Sales Services Management

 Supervise the after-sales services team to ensure timely and efficient customer

support.

 Develop strategies to reduce customer complaints and enhance service satisfaction.

 Monitor service metrics and guide improvements in response times and issue

resolutions.

11. Cost Management

 Identify cost-saving opportunities and guide teams in implementing efficiency

initiatives.

 Analyze cost drivers and establish metrics for continuous performance tracking.

 Ensure cost management aligns with overall business goals.

12. Process Improvement and Innovation

 Lead efforts to identify opportunities for process optimization across sourcing and

supply chain functions.

 Drive adoption of innovative practices to enhance efficiency and effectiveness.

 Collaborate with cross-functional teams to implement and sustain improvements.

13. Compliance and Risk Management

 Oversee adherence to laws, regulations, and industry standards.

 Identify and mitigate potential supply chain risks to ensure business continuity.

 Establish controls and best practices to safeguard operations.

14. Team Development and Performance Management

 Mentor and develop team members to enhance their skills and performance.

 Provide clear direction, feedback, and growth opportunities to build a high-performing

team.

 Promote a culture of ownership, accountability, and continuous improvement.

Qualifications and Skills:

 Bachelor’s degree in Supply Chain Management, Logistics, Business Administration,

or a related field (Master’s degree preferred).

 Minimum of 15 years of experience in Sourcing and Supply Chain Management, with

at least 5 years in a leadership role.

 Proven expertise in process implementation and driving operational excellence.

 Strong negotiation and relationship management skills.

 Excellent analytical, problem-solving, and decision-making abilities.

 Advanced skills in Microsoft Excel and G-Suite applications.

 Exceptional leadership, communication, and interpersonal skills.