Role Description
Role Proficiency:Performs tests in strict compliance independently guides other testers and assists test leads
Outcomes
- Construct test scenarios based on customer user stories or requirements
- Construct systematic test cases from scenarios for applications based on customer user stories or requirements
- Execute systematic test cases from scenarios for applications based on customer user stories or requirements
- Ensure that new or revised components or systems perform to expectation.
- Ensure meeting of standards; including usability performance reliability or compatibility.
- Document Test results and report defects
- Facilitate changes in processes/practices/procedures based on lessons learned from the engagement
- Develop proficiency of other testers on the project
Measures Of Outcomes
- Timely completion of all tasks
- # of requirement/user story ambiguities logged
- Requirements / User story coverage based on test cases/script
- # of test cases/script developed in comparison to the benchmarks
- # of test cases/script executed in comparison to the benchmarks
- # of valid defects
Outputs Expected
Requirements Management:
- Participate Seek Clarification Understand Review
Domain Relevance
- Test feature / component with good understanding of the business problem being addressed for the client
- Conduct gap analysis between requirement fitment and technology stack using technology/domain expertise
Reporting
- Reporting the test activities of a small team including multiple testers
Estimate
- Estimate time effort and resource dependence for work performed
Manage Knowledge
Test DesignDevelopment
Execution
- Identify testable scenarios and create test scenario document
- Update RTM
- Obtain sign off on test scenarios
- Basis (3) above identify and create test cases and test data
- Smoke testing for system readiness check
- Execute test cases / scripts
- Identify log and track defects
- Retest
- Log in productivity data
Skill Examples
- Ability to review user story / requirements to identify ambiguities
- Ability to design test cases / scripts as per user story / requirements
- Ability to apply techniques to design efficient test cases / script
- Ability to set up test data and execute tests
- Ability to identify anomalies and detail them
Knowledge Examples
- Knowledge of Methodologies
- Knowledge of Tools
- Knowledge of Types of testing
- Knowledge of Testing Processes
- Knowledge of Testing Standards
Additional Comments
Detailed Job Description: The primary responsibility is testing work-flows developer or indirectly affected by development completed within your allocated project. Ensuring a fit for use changes that conform to schedules & quality standards. Support the wider project team when required to create an achieving project team. Working closely with the business Analysis and partners to understand the requirements and translate them to test cases. Test will be completed using an agile approach, working closely with the development team at all times. Principal Accountabilities
- Develop test plan that clearly explain what will be tested, all types of test approach.
- Ability to understand the system and processes within ServiceNow to understand the Test date required. Able to document requirements within the test plan.
- Assess requirements assigned. Ensure requirement are understood and free from ambiguous comments to ensure you deliver fit for purpose deliveries.
- Turn requirements into test cases using ATF script creation.
- Testing to cover or consider all types of testing, Functional, non-functional, exploratory and regression.
- Test cases to cover, required outcomes/acceptance criteria.
- Executing test cases and recording any issues found (related to current development or not)
- Creating test reports if required to show the ongoing process.
- Ability to estimate test duration and resource requirement.
- Ability to understand the system and processes within ServiceNow to understand the Test date required. Able to document requirements within the test plan.
- Supporting other projects where necessary on a consultancy basis
- Ability to assess time allocated against time needed and able to negotiate adjustments to estimates.
- Facilitating and presenting Show and Tell meetings.
- Understand required standards to ensure all development adhere to IDAM and HSBC Standards.
- Complete mandatory system documentation.
- Complete mandatory HR training and time logging
- Improve work efficiency to support continues improvement in the IAM development team,
- Maintain an awareness of operational risk and minimize the likelihood of occurrence.
- Highlighting any risk, issues or concerns to the Project Manager.
- Any other duties requested of you to support the deliverables to ensure the project success. Mandatory Skills:
- Certified Associated in Software testing (CAAT) or equivariant.
- 3+ years of experience in software testing with at least 2+ years of experience working on Request workflows within the ServiceNow application relating to Identity and Access Management.
- Knowledge of Identity and access management for personal and service accounts. The difference between Privilege and non-privilege, Human and System to System.
- Knowledge of ServiceNow’s functionality, that works with APIs.
- Must have good exposure to Agile Scrum practices and methodology.
- Strong Core Java development experience
- Demonstrated experience documenting test case for ServiceNow workflows.
- Knowledge of linking ATF to Service Now workflows to enable automatic testing.
- Able to work independently or as part of a team to deliver a set outcome.
- Excellent verbal, active listening, and written communications skills along with demonstrated facilitation skills
- Proven analytical and problem-solving skills Optional Skills: Relevant Experience: At least 2+ year of experience in testing ServiceNow applications Agile certification ServiceNow certification Working with Agile in Jira ATF tool for automation and manual test scripting. Principal Accountabilities
Skills
testing workflow,Software Testing,Servicenow,Identity Access Management