Talent - Growth & Development - Manager (L&D Advisors – EAG)

Role: Growth and Development Manager – Enabling Areas and Global

Career Level: CL5 (Manager)

At Deloitte, we are known for setting a standard of excellence - and for the people delivering it!

The chief purpose of Learning & Development at Deloitte is to grow leaders for the future, build world-class capabilities for maximum client impact, and consistently deliver an exceptional development experience to our people. Learning is at the core of Deloitte’s culture. We emphasize a holistic approach to development that is not just about education, but also self-awareness, exposure to real-world problems, and connections to people. We position our professionals to help tackle some of the most complex issues in business, our communities, and society at large. The role-holder will act as a performance consultant and will build and manage key stakeholder relationships across all Enabling Areas and Global businesses. The incumbent will also design, manage, and deliver an innovative and targeted cross-functional learning portfolio across all Enabling Areas & Global businesses.

Roles & Responsibilities
Key expectations for this role include, but are not limited to –

1. Learning Advisor

§ Work closely with stakeholders on key strategic priorities; define the Talent Development strategy and plans aligned to the business goals

§ Act as a strategic partner and consultative advisor to architect engaging, holistic development experiences that create measurable value and impact for our people and the Enabling Areas business in USI while balancing cost and resources.

§ Collaborate actively with peers based in the US-USI to ensure workforce development needs are addressed, balancing consistency with localization to meet unique needs.

§ Engage in regular communications with US-USI colleagues and support the EA&G team in doing the same.

§ Cultivate an inclusive, high-performing team that maximizes team member contribution by creating an environment of mutual support and shared responsibility.

• Design & Development

• Innovate to meet evolving requirements related to the scale of growth of the practice and market disruptions.
• Engage with team members and learning partners to employ an agile, human-centered design approach, adopting the learner's perspective to iteratively clarify needs and ideate impactful development solutions.
• Advise in the design and curation of effective, technology-enabled learning solutions that enable continuous learning across the talent lifecycle through the interplay of live and digital learning, on-the-job experiences, and exposure.

3. Program Management

§ Plan and run all aspects of development programs, including participant registration, facilitator onboarding and retention, train-the-trainer workshops, and end-to-end program management.

§ Continuously identify opportunities for efficiency in all aspects of program management to help in scalability. Ensure excellent participant experience through delivery and seek feedback regularly to determine ROI.

§ Coordinate with learning teams and internal team members as relevant to simplify learning opportunities and make learning more planned and predictable.

§ Enhance operational efficiencies, ensuring on-time deliveries and coach availability, and leverage the 3E framework for multiple career models in play within the service area.

§ Lead the creation of key stakeholder communications, such as scorecard updates, practice-wide communications, Learning SPOC's communications, etc.

§ Demonstrate initiative in gathering feedback and data from practitioners, improving learning and development programs, and constantly moving learning to the next level.

§ Work in partnership with the Delivery and National Evaluations teams to use standard metrics and develop any unique measurement requirements for projects.

§ Analyze data to support evaluation of learning solutions to modify and improve on them iteratively

4. Vendor & Budget Management

§ Ensure delivery of high-quality instructional materials for multiple delivery channels and maintain oversight of all vendor-delivered programs within Enabling Areas (Cross-Business).

§ Use data throughout the development lifecycle to identify opportunities, inform decisions, test ideas, design and improve solutions, and measure impact.

§ Apply knowledge of the vendor landscape, adult learning theory, learning and development best practices, tools, and technology to advise on and evaluate options to elevate the learning strategy.

§ Plan, create, track, and manage a learning budget, ensuring that operational efficiencies are enhanced, and monetary responsibilities are discharged to Deloitte ethical standards.

§ Manage period-wise variance between re-forecast and actual numbers within +/-10% range for his/her portfolio.

Team Management/Coaching

• Develop capability development plans for team members, manage resources, team performance and well-being.
• Coaches team to perform to highest standards while balancing workload and personal well-being
• Embrace diversity and proactively collaborates across teams, fosters a good working environment.

Required / Preferred

• Bachelor’s or master’s degree
• 10-15 years of experience in Learning & Development projects

• Experience in modern-day instructional-design techniques, curriculum/program planning, and continuous learning practices
• Strong written and verbal communication skills
• Experience in managing internal and external stakeholders.
• Experience in project management of learning programs
• Experience in analysis of learning reports and summarizing
• Location: Hyderabad

How you’ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte’s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.

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