Home
Jobs
UPS logo

Sr. Applications Developer (Salesforce - Chennai)

0 years

0 Lacs

Chennai Tamil Nadu India

Posted:1 week ago| Platform: Linkedin logo

Apply

Skills Required

developer salesforce leadership service apex coding support crm messaging chat analytics engagement routing rest resolve development configuration customization automation data migration code test design devops migrate certification agile planning scrum analyze management excel word power communication cdi

Work Mode

On-site

Job Type

Full Time

Job Description

Avant de postuler à un emploi, sélectionnez votre langue de préférence parmi les options disponibles en haut à droite de cette page.

DĂ©couvrez votre prochaine opportunitĂ© au sein d'une organisation qui compte parmi les 500 plus importantes entreprises mondiales. Envisagez des opportunitĂ©s innovantes, dĂ©couvrez notre culture enrichissante et travaillez avec des Ă©quipes talentueuses qui vous poussent Ă  vous dĂ©velopper chaque jour. Nous savons ce qu’il faut faire pour diriger UPS vers l'avenir : des personnes passionnĂ©es dotĂ©es d’une combinaison unique de compĂ©tences. Si vous avez les qualitĂ©s, de la motivation, de l'autonomie ou le leadership pour diriger des Ă©quipes, il existe des postes adaptĂ©s Ă  vos aspirations et Ă  vos compĂ©tences d'aujourd'hui et de demain.

Fiche De Poste

Seeking senior developers with very strong Salesforce Service Cloud and APEX coding skills to maintain and support the UPS CRM application handling customer claims. Prefer developers with experience in very large enterprise organizations who have worked on applications having a large user base. Must be willing to rotate with 4 other developers for on call duties every 5th week.

Primary Skills

Salesforce Service Cloud application is used by UPS Customer Service worldwide teams for Phone, Web, Email, Messaging and Chat channels
  • Strong knowledge and experience with Salesforce Service Cloud, CRM Analytics & Service Business Processes (Email to Case, Web to Case, Digital Engagement (Chat, Messaging), Phone to Case, CTI Vendors, Omnichannel, Knowledge, Case Routing, Queues, Public Groups, and User Group Assignments)
  • Strong Experience with building the integrations between Salesforce and Cloud/On-Prem external applications using REST, SOAP APIs, Oath and Single Sign-On
  • Analytical skills and strong experience debuging and resolve issues/defects
  • Experience with Salesforce Governor limits
  • Knowledge of the Best Practices used for development and implementation of the Salesforce applications, ability to lead the development of the end-to-end Salesforce solutions using OOB, Configuration and Customization - Lightning components, APEX Class, Triggers, Visualforce pages, Formulas
  • Working experience with automation of the business processes using Salesforce automation tools: Lightning flows, Workflows, Assignment Rules, and Alerts
  • Experience with data updates / data migration using Data Loader and other Salesforce tools
  • Partisipate in discussions and negotiations with business representatives about requested functionality
  • Participate in the code reviews and ensure the code achieves appropriate test coverage
  • Ability to author technical solution approach and design documentation
  • Working experience of the DevOps processes: migrate changes from development to QA to production environment using Flosum
  • Salesforce Certification: Admin, Platform Developer 1

Secondary Skills

  • Knowledge of the Scaled Agile Methodology including program increments, PI Planning, Scrum of Scrums, and other Scaled Agile ceremonies. Participate in daily scrum meetings, analyze, and assign user stories to agile development team
  • Some Project Management Skills
  • Strong understanding of the Microsoft productivity suite (Excel, Word, Power Point)
  • English written and verbal communication skills
  • Self-Motivated learner
  • Self-Motivated learner

Type De Contrat

en CDI
Chez UPS, égalité des chances, traitement équitable et environnement de travail inclusif sont des valeurs clefs auxquelles nous sommes attachés.

More Jobs at UPS

Intermediate Application Developer- Full Stack-C#, Dotnet, MVC, Angular, Azure Cloud

Chennai, Tamil Nadu, India

Experience: Not specified

|

Salary: Not disclosed

Application Architect - Java, .Net, Python

Chennai, Tamil Nadu, India

Experience: Not specified

|

Salary: Not disclosed

Air Import Lead

Hyderabad, Telangana, India

Experience: Not specified

|

Salary: Not disclosed

F&A Senior Admin Assistant

Pune, Maharashtra, India

Experience: Not specified

|

Salary: Not disclosed

Finance Officer

Pune, Maharashtra, India

Experience: Not specified

|

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Developer Interview Now
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play App Store
coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
UPS
UPS

735 Jobs

RecommendedJobs for You

UPS logo

Sr. Applications Developer (Salesforce - Chennai)

UPS

Chennai, Tamil Nadu, India

UPS logo

Sr. Applications Developer (Salesforce - Chennai)

UPS

Chennai, Tamil Nadu, India

UPS logo

Sr. Applications Developer (Salesforce - Chennai)

UPS

Chennai, Tamil Nadu, India

UPS logo

Sr. Applications Developer (Salesforce - Chennai)

UPS

Chennai, Tamil Nadu, India