SmartSheet Expert

About company:

Our client is prominent Indian multinational corporation specializing in information technology (IT), consulting, and business process services and its headquartered in Bengaluru with revenues of gross revenue of ₹222.1 billion with global work force of 234,054 and listed in NASDAQ and it operates in over 60 countries and serves clients across various industries, including financial services, healthcare, manufacturing, retail, and telecommunications. The company consolidated its cloud, data, analytics, AI, and related businesses under the tech services business line. Major delivery centers in India, including cities like Chennai, Pune, Hyderabad, and Bengaluru, kochi, kolkatta, Noida.

· Job Title: SmartSheet

· Location: Chennai

· Experience: 6 yrs

· Notice Period:- Immediate joiners.

JD:

Smartsheet experts:

Responsibilities

• Design and configure custom Smartsheet solutions tailored to business needs, including setting up sheets, dashboards, reports, and forms for project management, workflows, and data tracking.
• Develop and manage automated workflows in Smartsheet, such as alerts, reminders, approvals, and task assignments, to streamline business processes and enhance productivity.
• Implement Smartsheet as a project management tool by creating Gantt charts, task dependencies, resource allocation views, and Milestone tracking to help teams stay on schedule.
• Integrate Smartsheet with other business systems (e.g., Salesforce, Jira, Microsoft Office, Google Workspace) for seamless data flow and ensure data synchronization across platforms.
• Create and maintain Smartsheet reports and dashboards that provide real-time insights into project progress, resource utilization, risks, and other key metrics to support decision-making.
• Provide guidance, support, and training to users on how to effectively use Smartsheet features, including how to create sheets, use templates, build reports, and leverage automation tools.
• Collaborate with cross-functional teams to understand their project management needs and deliver tailored Smartsheet solutions that improve teamwork, communication, and productivity.
• Ensure data integrity within Smartsheet by monitoring data entry, validating data against business rules, and implementing automated checks to prevent errors or discrepancies.
• Stay up-to-date with new Smartsheet features and updates. Ensure smooth implementation of software upgrades and configure new features to meet evolving business needs.
• Identify and recommend opportunities to improve workflows and operational processes within Smartsheet, striving for greater efficiency and optimization of business operations.

Qualifications

• A Bachelor’s degree in Business Administration, Information Technology, Project Management, or a related field.
• 6+ years of experience working with Smartsheet, including hands-on experience with advanced features like automation, reporting, dashboards, and integrations.
• Preferred Smartsheet Certified User or Smartsheet Certified Administrator certification, demonstrating proficiency in Smartsheet tools and capabilities.
• Proficiency in Smartsheet features, including Gantt charts, Kanban boards, task dependencies, reports, and automation workflows. Familiarity with Smartsheet API or integration tools like Zapier is a plus.
• Experience in managing or supporting projects using Smartsheet, with knowledge of project management methodologies such as Agile or Waterfall.
• Strong analytical skills to identify and solve problems, troubleshoot issues in Smartsheet, and recommend best practices for optimization and process improvement.
• Excellent communication skills, both written and verbal, to effectively collaborate with cross-functional teams, train users, and present data insights through Smartsheet dashboards and reports.
• High attention to detail to ensure the accuracy and quality of data entered into Smartsheet and to create well-structured, easy-to-read reports and dashboards.
• Experience with data integration tools such as Microsoft Power Automate, Zapier, or custom APIs to connect Smartsheet with other enterprise systems like Salesforce, Jira, or ERP systems.
• Ability to quickly learn new features and keep up with Smartsheet updates, continuously exploring ways to optimize workflows and processes to improve efficiency and productivity.