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Senior Manager-Technology Services

Senior Manager-Technology Services

MetLife

14 years

3 - 5 Lacs

Hyderābād

Posted:1 week ago| Platform: GlassDoor logo

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Skills Required

technology schedule database management monitoring maintenance design backup strategies data tuning indexes aws azure configuration migration optimization autoscaling security programming coding sql code automation ansible devops automate checks encryption compliance regulations audits network engineering certification installation stats linux unix integrity replication troubleshooting clustering rest resolve itil service servicenow perl architecture agile support leadership coaching communication development test annuities empathy

Work Mode

On-site

Job Type

Full Time

Job Description

Country

India

Working Schedule

Full-Time

Work Arrangement

Hybrid

Relocation Assistance Available

Posted Date

16-Jul-2025

Job ID

10136

Description and Requirements

Job Responsibilities

Database Management and Administration:
Lead the administration, monitoring, and maintenance of IBM DB2(UDB/LUW) databases, ensuring high availability and optimal performance.
Perform regular database backups, restores, and disaster recovery planning.
Monitor and troubleshoot database performance issues, optimizing queries and database structure.
Design and implement database solutions, upgrades, and patches.
Backup and Recovery Management:
Implement and manage comprehensive backup strategies for IBM DB2(UDB/LUW) databases, both on-premises and in the cloud using backup tools( Rubrik,)
Conduct disaster recovery exercises and ensure business continuity in the event of data loss or system failures.
Performance Tuning and Optimization:
Conduct database performance assessments, identifying and resolving bottlenecks.
Optimize queries, indexes, and other database objects to improve system efficiency.
Monitor resource usage (CPU, memory, disk) and implement strategies to ensure resource optimization.
Cloud Integration:
Manage IBM DB2(UDB/LUW) database instances deployed in cloud environments such as AWS, Azure, or IBM DB2(UDB/LUW) Cloud Infrastructure.
Ensure proper database configuration, migration, and optimization within the cloud infrastructure.
Implement cloud-specific features such as autoscaling, disaster recovery, and security measures for cloud databases.
Collaborate with cloud architects to design scalable, secure, and cost-effective cloud database architectures.
Database programming skills:
Very good experience in Database programming skills for designing and coding, optimizing and tuning the SQL and PL/SQL queries.
Strong knowledge in debug the code and provide appropriate solution to developers and application team.
Automation Implementation:
Lead the design, implementation and maintenance of automated infrastructure solutions using Infrastructure as Code tools like Ansible, Elastic and Terraform.
Lead the develop and management of Azure DevOps CI/CD pipelines to automate infrastructure deployments using Ansible and Elastic.
Automate database health checks, monitoring and alerting system to proactively address potential issues.
Security and Compliance:
Implement robust database security policies to safeguard data, including access control, encryption, and auditing.
Ensure compliance with data privacy laws and regulations such as GDPR, HIPAA, or SOC 2.
Conduct periodic security audits and vulnerability assessments on IBM DB2(UDB/LUW) databases.
Collaboration:
Work closely with cross-functional teams, including developers, system administrators, network engineers, and security specialists.

Education, Technical Skills & Other Critical Requirement

Education

Bachelor’s degree in computer science, Information Systems, or another related field with 14+ years of IT and Infrastructure engineering work experience.
IBM DB2(UDB/LUW) Certified DBA and Cloud certification (Azure,AWS or OCI) is preferrable

Experience

(In Years)

14+ Years Total IT experience & 10+ Years relevant experience in UDB database

Technical Skills

10+ years of strong work experience with database design, installation configuration and implementation; knowledge of all key IBM DB2/LUW utilities such as HADR, Reorg, run stats, Load on (Linux/Unix/Windows)
Expertise in Unix and Linux operating systems and shell scripting.
Expertise in database migration, Upgradation and Patching.
Strong experience in cloud computing (Azure, AWS RDS, IBM Cloud PAK).
Experience administering IBM Informix databases is a Big Plus.
Experience with backups, restores and recovery models and implementation of Backup strategies mandatory including RTO and RPO with tools (Rubrik,Networker,BCV).
Very good experience in managing of database elements, including creation, alteration, deletion and copying of schemas, databases, tables, views, indexes, stored procedures, triggers, and declarative integrity constraints
Experience in IBM db2 LUW replication (Db2 SQL replication and Q Replication, a Queue -based Replication) as well as Using Third party tools for Replications.
Experience with Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools (Explain plan, Db2 reorg, Db2 run stats).
Strong knowledge of Clustering, High Availability (HA/HADR) and Disaster Recovery (DR) options for DB2 LUW.
Strong Knowledge of data security (User Access, Groups and Roles) and Data encryption (at rest and in transit) for DB2 LUW.
Should have ability to work closely with IBM-PMR to resolve any ongoing production issues.
Experience in Cloud environment especially in IBM Cloud, Azure Cloud is Big Plus
Good knowledge on ITIL Methodologies like Change, Incident, Problem, Service Management using ServiceNow tools.
Strong database analytical skills to improve application and database performance.
Automation tools and programming skills such as Ansible, Perl, and Shell scripting.
Strong knowledge Database monitoring with Observability tools (Elastic)
Understanding of modern IT infrastructure such as Cloud Architecture as well as Agile DevOps Framework.
Participates in a 24X7 pager rotation, providing Subject Matter Expert support to the on call DBA as needed
Strong Experience managing geographically distributed and culturally diverse workgroups with strong team management, leadership and coaching skills
Excellent written and oral communication skills, including the ability to clearly communicate/articulate technical and functional issues with conclusions and recommendations to stakeholders.
Ability to work 24*7 rotational shift to support for production, development, and test databases

Other Critical Requirements

Project management experience is required to follow the Agile methodology to improve and deliver the project or operational excellence.
DB2/LUW database administration/advanced database administration for experts certification is preferred.
Demonstrate ability to work independently and in a team environment
Ability to work 24*7 rotational shift to support for production, development, and test databases

About MetLife

Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

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