Position Management Analyst

Description

Responsibilities

• Perform EIB loads for mass position creation.
• Responsible for publishing both mass and ad hoc positions in Workday Adaptive.
• Assist in the verification and maintenance of position attributes in Workday, create/edit position restrictions on behalf of Managers as per the case request.
• Creating/loading and validating EIBs, building calculated fields and custom reports
• Troubleshoot business processes, analyse existing audits outcome and identify new data audits .
• Act as point of contact and subject matter expert (SME) for all things related to worker data and global standardization of key processes and transactions
• Maintain master data values in Workday (ex: Job Profile, Job Family, Job Group, Roles, Custom Organization Types, Positions, and Locations).
• Support our centralized knowledge base, identify and close knowledge gaps by creating, updating and improving knowledge articles to keep information relevant for employees
• Maintain an appropriate level of process, program, and policy knowledge in order to assist Employees and Managers
• Proactively identify process improvements and process redundancies and collaborate towards an improved and more productive process that enhances the employee experience
• Participate in testing (UAT) and implementing system upgrades and rollout of new features
• Own data integrity of all employee change transactions by following the outlined peer review/audit process
• Ensure compliance with audit requirements by completing work correctly and timely
• Support standard and ad hoc reports, templates, dashboards, scorecards, and metrics for the team
• Provide superior customer service to employees using our customer service portal by resolving Tier 2 queries
• Liaise effectively and collaboratively with stakeholders and other support teams to resolve issues
• Participation in projects such as Mergers and Acquisitions, System-related projects, and other global project rollouts
• Work collaboratively across a global team to continuous improvement
  

Required Skills/experience

• 4 - 5 years of work experience as a Workday HCM administrator or analyst
• Previous experience with Workday HCM (position management staffing model) is required
• Familiarity with Workday Adaptive is a plus.
• Experience with Workday integration types including EIB
• Must have strong understanding of data integrity and data privacy requirements
• Proven problem-solving skills with a passion for technology, process improvement, and continuous learning
• Excellent verbal and written communication skills: concise, articulate, and confident
• Work effectively in a team environment
• Proven ability to diagnose a problem, informed by data and lead correction efforts
• Exceptional customer service orientation
• Ability to prioritise competing priorities in a high-paced work environment
• Drives results and is solutions-oriented
• Ability to maintain confidentiality in all aspects of job responsibilities
• Exceptional time management, organisational, prioritization and follow-up skills
  

Requirements For Success

• Problem Solving: Uses logical reasoning to understand problems and identify effective solutions without adding complexity
• Communication: Possess excellent communication skills and comfort presenting data at all levels of management
• Priority Setting: Lead projects and handle multiple tasks in a fast-paced environment
• Customer Focus: Ability to work cross-functionally and manage multiple responsibilities with tight deadlines
• Detail Oriented: Focus on data accuracy and system integrity
• Trust: Demonstrated ability to handle highly sensitive data