Inside Sales Specialist

Company Description CapMinds LLC. is a Health-IT Digital Transformation partner specializing in Health IT Applications, Health Information Exchange & Interoperability, Robotic Process Automation, Revenue Cycle Management, Advanced Data Analytics, AI, ML, NLP, Cloud, and Cybersecurity. With expertise in End end-user research, Human-Centered Design, Product Design, Product Engineering & Analytics, CapMinds uses cutting-edge methodologies to transform businesses globally. Role Description This is a full-time on-site role for an Inside Sales Specialist located in Chennai. The Inside Sales Specialist will be responsible for lead generation, customer satisfaction, communication, and providing exceptional customer service on a daily basis. Experience: Minimum of 2 years in a BDE/SDE or similar sales role. Location : T.Nagar Shift: Night Shift Timings: 5 PM - 2 AM Communication: Exceptional oral and written business communication skills. Ability to craft persuasive proposals and follow-up messages. Sales Skills: Comfortable with both inbound and outbound methodologies. Strong negotiation and objection-handling capabilities. US Market Knowledge: Demonstrated experience selling into the US (time zones, cultural nuances, buying cycles). Tools & Tech Savvy: Proficient with CRM platforms (Salesforce, HubSpot, etc.) and sales engagement tools (Outreach, SalesLoft). Familiarity with LinkedIn Sales Navigator and other prospecting resources. Adaptability & Drive: Quick learner who thrives in a fast-paced, evolving environment. Self-motivated with a hunter’s mentality and a collaborative team spirit. Preferred: Prior outbound experience in generating your pipeline. Experience in SaaS, technology, or professional services sectors. Key Responsibilities: Lead Generation & Qualification: Proactively identify and research potential clients in the US market. Qualify inbound leads (website, referrals, campaigns) and convert them into opportunities. Outbound Prospecting: Develop and execute targeted email, phone, and social-selling campaigns. Craft personalized outreach to engage C-level and decision-making prospects. Sales Process Management: Maintain accurate and up-to-date records in our CRM (e.g., Salesforce, HubSpot). Collaborate with Account Executives to ensure smooth hand-offs and deal progression. Client Communication: Deliver compelling product/service presentations and demos. Address client questions and objections with clarity and confidence. Market Intelligence: Stay current on industry trends, competitor offerings, and regulatory changes in the US. Share insights with the broader sales and product teams to inform strategy. Performance Metrics: Meet or exceed monthly/quarterly targets for qualified appointments and pipeline value. Report key metrics (conversion rates, call and email volumes, deal size forecasts)regularly. Show more Show less