Information Technology System Administrator

IT System Admin

Location:

Experience Range:

Job Summary:

We are seeking a skilled IT System Administrator to join our team. The ideal candidate will manage, monitor, and maintain our organization's IT infrastructure, ensuring high levels of performance, security, and availability. The IT System Administrator will be responsible for the installation, configuration, and troubleshooting of servers, networks, and other IT resources. The role will be responsible for supporting macOS, Linux, Ubuntu, and Windows devices, configuring systems, ensuring security compliance, and troubleshooting any issues related to Apple systems and software.

What you will do:

MacOS System Management:

• Manage and maintain macOS-based desktops and laptops including installation, configuration, patching, and troubleshooting.

Device Enrollment & Configuration:

• Configure and deploy Apple devices using tools like

  Apple Business Manager (ABM) and

  Mobile Device Management (Jamf Pro)

  to streamline the setup process and enforce company policies.

Software Management:

• Administer software deployment tools (e.g.,

  Jamf Pro

  ) for software installation, updates, and licensing management. Ensure all software on macOS devices is up to date and compatible with organizational standards.

Security Management:

• Enforce security protocols for Mac systems, including the implementation of

  DLP

  ,

  MDM

  ,

  antivirus software

  , and

  firewall settings

  . Ensure that systems comply with corporate security policies and industry standards (e.g.,

  ISO

  ,

  PCI

  ).

User Support:

• Provide advanced technical support for end users, diagnosing and resolving hardware and software issues. Assist with the configuration of macOS applications and peripherals.

Integration with Other Systems:

• Integrate macOS systems with Gsuite, file servers, and other network resources. Ensure compatibility with cross-platform systems (e.g., Windows or Linux environments).

Monitoring & Reporting:

• Regularly monitor the performance and security of macOS/Windows devices, networks, and servers using management tools like

  Jamf Pro

  ,

  Cisco Meraki/Firewalls

  ,

  EDR

  ,

  DLP

  and

  others

  . Provide reports on device health, security compliance, and usage.

Documentation:

• Maintain detailed documentation of system configurations, policies, procedures, and troubleshooting steps. Ensure knowledge sharing within the IT team.

Collaboration with IT Teams:

• Work closely with other IT Infra teams (e.g., Network Administrators, Security Engineers, SRE, SOC, GRC, and AppSec) to ensure a cohesive IT environment that supports both macOS and cross-platform needs.

Skills: Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
• Proven experience administering Mac OS, Linux, and Windows in a professional environment.
• Strong knowledge of macOS/Windows architecture, DLP(e.g, Netskope and SquareX), MDM(e.g, Jamf Pro), EDR(e.g, Crowdstrike and JAMF Protect), DataCenter, Patching, AWS, networking(e.g, Cisco Meraki, PA Firewall), scripting languages(e.g., Python, Shell), Asset Management, Hardware/Software mgt and other Mac management tools.and security protocols.
• Understanding of security best practices for macOS systems (e.g., FileVault, Secure Boot, Gatekeeper).
• Knowledge of cloud services (e.g., AWS and Google Work Space) and system integration techniques.
• Strong troubleshooting skills and the ability to resolve complex technical issues.

If you are passionate about driving impactful partnerships in the fintech space and excel in managing complex projects and API implementations, we’d love to hear from you!

FPL Technologies is an Equal Employment Opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, gender ,disability.