Information Technology System Administrator

Company Overview

We are a fast-growing BPO, LPO, and KPO with a strong presence across Australia, New Zealand, and the UK. Our corporate headquarters is located in Melbourne, Australia, and our Global Delivery Centre is based in Kolkata. We work with a diverse array of clients and are known for our dynamic, people-first approach to outsourcing. We are currently seeking a Systems Administrator who brings cyber security expertise and enjoys resolving client-facing and internal IT issues.ž

• Provide live support to internal team members and clients in Australia, New Zealand, and the UK.
• Resolve helpdesk issues including login and access-related problems.
• Monitor and enforce IT security policies and processes across the organization.
• Innovate and automate system and workflow processes where possible.
• Conduct periodic reviews of existing security controls and provide recommendations for enhancements.

Desired Candidate Profile

• Minimum of 3 years of experience in a Systems Administrator or similar IT role.
• Advanced knowledge of networking concepts and protocols.
• Strong grasp of security concepts, protocols, and tools such as access control, intrusion detection, incident handling, and malware analysis.
• Certifications such as MCP, MCSE, or MTA highly desirable.
• Hands-on experience with Windows Server environments – design, implementation, and support.
• Proficiency with Office 365 migration and ongoing administration.
• Experience configuring and managing Sophos firewalls is a plus.
• Excellent communication skills and ability to interact professionally with global clients.
• Meticulous attention to detail and ability to handle tasks under pressure.
• Collaborative team player with a learning mindset.
• Proactive approach to problem-solving with a practical, hands-on attitude.

Apply on LinkedIn to express your interest for this role.