HRIS - Talent Systems Delivery Lead

This role is for one of the Weekday's clients

Salary range: Rs 3000000 - Rs 5500000 (ie INR 30-55 LPA)

Talent Systems Delivery Lead

Requirements

Key Responsibilities

• Lead service delivery for Talent Management, Learning, and Recruitment systems, ensuring high-performance outcomes from vendors and internal teams.
• Apply Agile methodologies to the team's operations—including sprint planning, JIRA discipline, stand-ups, and retrospectives—in alignment with HRIS models.
• Drive backlog management and work prioritization based on stakeholder needs, team bandwidth, and coordination with HRIS/Workday teams.
• Promote a data-driven culture of service excellence, using KPIs to enhance colleague experience and delivery performance.
• Leverage technical planning tools for effective resource and capacity management.
• Evaluate vendor roadmap enhancements and provide strategic input to Product Owners and business stakeholders.
• Contribute to enterprise-wide initiatives involving transformation, data management, reporting, and integrations.
• Analyze innovation and trends in HR technology to propose impactful solutions aligned with business needs.
• Act on service ticket trends to proactively enhance the employee and HR experience.
• Lead the management of critical incidents across the HR tech portfolio, ensuring timely resolution and clear stakeholder communication.
• Partner with Product Owners to shape the Talent systems roadmap and establish governance for ongoing service and process optimization.
• Represent Talent Systems Delivery at key forums, advocating for tools and processes that enhance team visibility and effectiveness.
• Own and monitor the full lifecycle of Talent and Learning experience measurement, using insights to guide strategic improvements.
• Build SME-level expertise in Talent and Learning platforms, becoming a trusted advisor to senior business leaders.
  

Experience & Qualifications

• 8+ years of experience in HRIS service delivery, with hands-on exposure to platforms like Cornerstone, Workday, and/or Gloat.
• Proven ability to manage third-party vendors and performance metrics.
• Deep understanding of service escalation procedures, incident management, and ITIL-aligned disciplines.
• Experience leading and mentoring junior team members.
• Familiarity with integration architecture and related system processes.
• Proficient in JIRA and Agile delivery practices.
• Strong skills in audit readiness, test cycle management, and process efficiency.
• Excellent organizational, analytical, and stakeholder management capabilities.
  

Key Skills

• HRIS Platforms (Cornerstone, Workday, Gloat)
• Talent & Learning Systems
• Agile & JIRA
• Service Delivery Management
• Stakeholder Engagement
• Incident & Vendor Management
• System Integration Understanding
• Performance Analytics & KPIs