Head of Data Analytics

Head of Data Analytics and Model Development role at JustAct

Location: Chennai (Hybrid/On-site)

About JustAct:

JustAct is an ODR platform that helps to resolve disputes faster, more efficiently, and effectively using

our proprietary software and through our distinguished set of empaneled Arbitrators and Mediators.

Role Overview:

We are seeking a strategic and technically strong Head of Data Analytics and Model Development to lead our data science initiatives. In this role, you will own the end-to-end analytics and modeling function—from data strategy and pipeline architecture to advanced predictive models and AI-driven features.

You will work closely with leadership, legal experts, and product teams to translate business needs into data-driven solutions that power JustAct’s core offerings and customer experience.

Key Responsibilities

Credit Models & Insights Development

1. Build predictive analytics models using standard Classification and Functional approximation

models to analyse arbitration and mediation case data thereby predicting case outcomes and

providing cost benefit trade-offs.

2. Lead the development of AI/ML models to identify dispute resolution trends and thereby help

customers make more informed decisions.

3. Designing & improving analytics algorithms to enhance our automated dispute resolution

capabilities.

4. Data Visualization to suit customer needs

NLP led Case Discovery and Speech to Text capabilities

5. Build advanced NLP capabilities for Case Discovery using Topic Extraction, Key Word

Extraction, Advanced Search Capabilities, Summarization etc

6. Work on NLP-based case document analysis for better case categorization and predictive

resolution.

7. Work to improve the performance of our Transcription and Translation models that are used

for Live Transcriptions which is offered as a critical feature of the JustAct platform.

Data Strategy & Architecture

8. Define and implement the overall data analytics strategy for JustAct.

9. Design and develop data pipelines to integrate and process case data.

10. Ensure data integrity, security, and compliance with industry regulations (ISO 27001, SOC2,

etc.).

Collaboration & Leadership

11. Lead a team of data analysts, engineers, and scientists to drive data-driven innovation.

12. Collaborate with technology, legal, and business teams to ensure seamless integration of

analytics into the JustAct platform.

13. Communicate findings and recommendations to stakeholders

Educational Qualifications & Experience Required

1. Bachelor's/Master’s degree in Data Science, Computer Science, Statistics, or a related field.

2. 8+ years experience in working with classification algorithms and functional

approximation algorithms.

3. Knowledge of NLP algorithms

4. Strong understanding of Data Engineering and Data Visualization

5. Hands-on experience with Python, SQL, R, and ML frameworks

6. Experience with cloud platforms for large-scale data processing.

7. Excellent leadership and stakeholder management skills

Why Join Us?

At JustAct, you’ll work at the intersection of law, data, and technology, solving problems that have a real-world impact on access to justice. Joining us means more than just building models—it means helping reimagine how disputes are resolved in India and beyond.

What You Can Expect:

High Ownership & Visibility

Mission-Driven Work

Cutting-Edge Tech Exposure

Agile, Startup Culture

Cross-Functional Learning

Flat Hierarchy & Open Communication

Flexible Work Environment

Purpose-Led Growth