Position Summary...As the Group Director at Sam’s Club IDC, you will be the strategic and site leader driving the product, program, UX, and analytics vision for a Fortune 1 company’s global innovation center. Based in Bengaluru, you will play a critical role in shaping the future of AI-driven retail platforms that impact millions of members across the U.S.What you'll do...
About The Team
Working at Sam’s Club means a career without boundaries. There’s always room to grow, to take on another challenge, to roll up your sleeves and contribute, and to find professional rewards for your hard work. Yes, we are a division of the Fortune #1 company, Walmart, Inc. But you’ll quickly find that we’re a company that wants you to feel comfortable bringing your whole self to work. A career at Sam’s Club is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our clubs.
What you'll do:
As a Group Director of SAM’s Club IDC team and
Site Leader
you are accountable to lead and scale our
Product Management, Program Management, UX, and Data Analytics teams
. This role is pivotal in aligning cross-functional efforts to drive strategic initiatives that significantly improve the overall
product development lifecycle and delivery performance
. The ideal candidate is a visionary leader who can build high-performing teams, create a culture of collaboration, and execute on business-critical/strategic initiatives.
Strategic Leadership
- Define and lead the execution of site-level strategies aligned with global product and business goals.
- Partner with global functional heads to prioritize and drive high-impact strategic initiatives.
- Lead change management and continuous improvement efforts for product delivery processes.
Team Leadership & Development
- Build, manage, and mentor cross-functional teams across Product, Program, UX, and Data Analytics.
- Foster a culture of innovation, collaboration, accountability, and customer-centricity.
- Develop talent pipelines and succession plans; drive employee engagement and performance management.
Product & Program Execution
- Oversee the end-to-end product lifecycle including ideation, prioritization, roadmap planning, execution, and delivery.
- Ensure seamless coordination between program management and delivery stakeholders for on-time and high-quality releases.
- Identify risks and bottlenecks early and implement mitigation strategies.
User Experience & Customer Insights
- Ensure UX research and design are integral to the product development process.
- Champion user-centric thinking across all stages of the product lifecycle.
- Drive initiatives to measure and improve customer satisfaction and product usability.
Data-Driven Decision Making
- Oversee the data analytics function to generate actionable insights for product and business optimization.
- Drive a data-first culture for decision-making across all teams.
- Monitor and report on KPIs related to product performance, team velocity, and delivery metrics.
Stakeholder Management
- Act as the primary site representative for senior executives, business leaders, and global counterparts.
- Communicate site goals, challenges, and successes to stakeholders in a clear and compelling manner.
- Collaborate cross-functionally to align teams toward shared objectives and deliverables.
This role will be based in Bengaluru, India and will report to the Chief Product Officer, SAM’S Club
What You'll Bring
- Lead the product strategy and roadmaps for AI driven platforms and clearly articulate product strategy to company leadership
- Navigate conflicting stakeholder priorities by making data-driven decisions using enterprise and end customer value as a guiding principle.
- Collaborate with cross-functional teams to ensure successful product launches and ongoing performance.
- Develop and maintain strong relationships with internal and external stakeholders.
- Promote a culture of continuous learning and improvement.
- Drive process and procedure change, that are necessary for successful product deployment.
- Live our values, act as a culture champion, and model the Walmart values to foster our culture, hold oneself and others accounting, and support Walmart’s commitment to communities, corporate social responsibility, and sustainability while maintaining and promoting the highest standards of integrity, ethics, and compliance.
Preferred Qualifications:
- Advanced/master’s degree in engineering or management is preferred.
- Minimum 20 years of software product management experience with deep exposure to platforms and AI.
- Expert level understanding of systems/processes/trends E commerce, Supply Chain and Merchandising.
- Proven track record of building and leading high-performing teams.
- Strong communication and storytelling skills for technically complex problems.
- Flexible and adaptive in ambiguous environments
About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered.We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
Flexible, hybrid work
We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives.
Benefits
Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.
Belonging
We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.
Equal Opportunity Employer
Walmart, Inc., is an Equal Opportunities Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications:Option 1: Bachelor’s degree in computer science, engineering, or related area and 15 years’ experience in product management. Option 2: 17 years’ experience in product management or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master’s degree in Computer Science, Engineering, Business Administration or related area and 14 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience
Primary Location...
4,5,6, 7 Floor, Building 10, Sez, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India R-2240451
