E-Commerce Manager

Job description

We are looking for a highly skilled and proactive IT Expert to take full ownership of backend operations across all departments. The ideal candidate should be proficient in Shopify management, Advanced Excel, and cross-departmental IT integration. This role demands a strong technical backbone and organizational intelligence to ensure seamless digital operations and workflow connectivity between Sales, Marketing, Accounts, Inventory, Customer Support, and E-commerce.
Key Responsibilities:1. Shopify Management

• Manage, update, and optimize Shopify-based e-commerce website.
• Oversee product listings, integrations, apps, and theme updates.
• Monitor orders, payment gateways, shipping, and inventory sync.
• Manage backend customizations, reports, and automation scripts.

2. Advanced Excel & Data Handling

• Maintain, automate, and analyze complex Excel sheets for inventory, sales, and financial tracking.
• Create dashboards and reports for various departments.
• Handle data reconciliation, pivot reports, formulas, macros, and automation tasks.

3. Cross-Department IT Coordination

• Integrate and streamline tools/software used by departments like CRM, accounting, inventory, customer support, and HR.
• Set up and maintain internal file sharing, backups, access rights, and documentation processes.
• Ensure effective data flow and communication between departments.
• Train and support staff on digital tools and tech operations.

4. Technical Operations & Support

• Maintain IT infrastructure including cloud drives, email systems, software tools, and databases.
• Troubleshoot and resolve hardware/software issues across departments.
• Ensure data security, backups, access permissions, and regular maintenance.

5. Automation & Process Improvement

• Identify automation opportunities using Excel, Google Sheets, Zapier, or other tools.
• Build workflows to minimize manual tasks and boost productivity.
• Collaborate with stakeholders to identify pain points and offer tech-driven solutions.

Key Skills Required:

• Proficiency in Shopify backend, apps, and theme customization.
• Advanced Excel skills (VLOOKUP, Pivot Tables, Power Query, Macros, etc.).
• Familiarity with automation tools (Zapier, Google Apps Script, etc.).
• Basic knowledge of web technologies (HTML/CSS, APIs) is a plus.
• Strong knowledge of data integration, file management & workflow mapping.
• Analytical mindset and process-driven approach.
• Good communication and troubleshooting skills.

Educational Qualification:

• Bachelor's degree in IT/Computer Science or relevant field.
• Certifications in Excel, Shopify, or other automation tools (preferred).

Experience:

• 3–5 years of relevant experience in IT backend roles, preferably in e-commerce or multi-departmental setups.

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹45,000.00 per month

Supplemental Pay:

• Performance bonus

Work Location: In person