DevOps Engineer

About Us:

Platform9: A Better Way to Go Cloud Native

Platform9 is a leader in simplifying enterprise private clouds. Our flagship product, Private Cloud Director, turns existing infrastructure into a full-featured private cloud. Enterprise IT teams can manage VMs and containers with familiar GUI tools and automated APIs in a private, secure environment.

Enterprises are selecting Platform9's Private Cloud Director to migrate away from legacy virtualization platforms because it meets all of the following enterprise requirements:

- Familiar VM management experience

- Critical enterprise virtualization features: HA, DRR, networking, scale, reliability

- Compatibility with all existing hardware environments, including 3rd-party storage

- Automated migration tooling that lowers cost barrier by 10x

Platform9 was founded by a team of VMware cloud pioneers and has over 30,000 nodes in production at some of the world’s largest enterprises, including Cloudera, EBSCO, Juniper Networks, and Rackspace. Platform9 is an inclusive, globally distributed company backed by prominent investors, committed to driving private cloud innovation and efficiency.

About the Role:

We are seeking a highly motivated and skilled DevOps Engineer to join our Customer Operations organization. In this role, you will help build, maintain, and support our public SaaS platform, ensuring high availability, scalability, and performance across our customer environments.

You will be part of a globally distributed team responsible for delivering reliable, automated, and scalable infrastructure and tooling. The ideal candidate brings strong experience in Terraform, CI/CD, AWS, Linux, Python, and Bash and is comfortable operating in a fast-paced, agile environment.

Key Responsibilities:

• Build, maintain, and operate our public SaaS infrastructure, ensuring it meets reliability, scalability, and performance goals
• Design and manage infrastructure using Terraform and infrastructure-as-code best practices
• Develop and optimize CI/CD pipelines to enable fast, safe, and consistent software delivery
• Monitor and troubleshoot infrastructure and service issues in AWS and Linux environments
• Write automation scripts and tooling in Python and Bash
• Collaborate with product engineering, support, and customer teams to resolve technical issues and improve system reliability
• Participate in an on-call rotation during US Eastern timezone hours
• Operate within an agile/scrum workflow, contributing to planning, retrospectives, and continuous delivery
• Create and maintain technical documentation and runbooks for operational processes.

Required Qualifications:

• 3-6 years of experience in DevOps or Site Reliability Engineering roles
• Hands-on experience with Terraform, infrastructure as code, and managing cloud-native environments
• Strong experience with CI/CD tools (e.g., GitHub Actions, Jenkins, Teamcity)
• Solid understanding and operational experience with AWS services
• Proficiency with Linux, system administration, and shell scripting
• Strong scripting skills in Python and Bash
• Comfortable working in a fast-paced, agile development environment

• Ability to work independently and proactively during US Eastern timezone hours

• Participation in on-call rotations for production SaaS environments

Nice to Have:

• Experience with Golang
• Exposure to OpenStack environments
• Knowledge of cloud security and best practices for SaaS platforms
• Familiarity with monitoring and observability tools such as Prometheus, Grafana, or Datadog

Why Join Us:

• Be a key player in operating and improving a global SaaS platform
• Work with modern cloud infrastructure and DevOps tooling
• Collaborate with passionate teams solving real customer challenges
• Enjoy a flexible, remote-first work environment with opportunities for career growth.

Benefits and Perks:

Employees today are looking for companies that truly care and recognise their whole person. As a budding start-up we have a small energetic workforce and we have curated personalized employee perks that are employee friendly. The good news is that Platform9's benefits and perk programme has a significant impact on employee retention, motivation, and company culture—but not just for men, by empowering women to take care of their physical and emotional wellbeing, we can guarantee their continued participation in the workforce.

Please note, benefits change by country.

• Competitive Compensation and Equity
• Medical Healthcare for you and your family
• Hybrid Work Model
• Wellness Benefits
• Professional Development/ Global certifications
• Reward and Recognition Programs
• Team Building Activities
• Hackathon
• Company Wide Programs

Our benefits have been carefully selected keeping in mind employees requirements and personal situations now and for the future.