About The Company
TSC Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of CommunicationsSenior Solution Architect for Cloud and Data Centre Infrastructure Managed ServicesObjective
The Senior Solution Architect for Tooling will be responsible for designing, developing, and managing of tooling solution for IT infrastructure. With 15+ years of industry experience, the successful candidate will bring extensive technical expertise and leadership to shape the company's managed services strategy and deliver high-impact projects.Responsibilities
ü Lead the design and architecture of managed services for Tools in the IT infrastructure, ensuring high availability, scalability, and security.ü Design and develop solutions on Data Centre, Cloud technology using GenAI and Automation tool.ü Collaborate with IT team and senior stakeholders on complex IT projects and initiatives, providing technical guidance and expertise.ü Good understanding of security and privacy for IT infrastructure, implementing advanced security measures such as encryption, identity management, and threat detection.ü Understanding of monitoring tools used in IT infrastructure for peak performance and availability, such as Nagios, Zabbix, or Prometheus.ü Analyse and resolve complex technical issues related to IT managed services implementation, employing troubleshooting tools and techniques.ü Help customer in Developing and implement automation processes to streamline data centre and cloud operations and enhance efficiency, using tools like Ansible, Terraform, or CloudFormation.ü Stay ahead of industry trends, emerging technologies, and best practices in IT services and make recommendations for continuous improvement.ü Conduct comprehensive capacity planning to ensure the IT infrastructure can handle current and future demand, utilizing tools like Capacity Planner or realize Operations.ü Provide solution on disaster recovery and business continuity plans for IT Environmentü Engage with clients, stakeholders, and executive leadership to understand business requirements and translate them into technical solutions, creating detailed design documents and technical specifications.ü Lead technical presentations and discussions with clients, partners, and internal teams, demonstrating deep technical knowledge and expertise in data centre and cloud managed services.ü Participate in pre-sales activities, including conducting Proof of Concepts (PoC), building BoQ’s, supporting security designs, writing proposals, delivering product-specific presentations, training, and responding to RFPs and RFIs with commercial proposals.ü Respond to customer requests for proposals, develop detailed designs, and create bills of materials for cost-effective solutions, ensuring alignment with best practices and customer requirements.Qualifications
ü Bachelor’s or master’s degree in computer science, Engineering, or related fieldü 15+ years of experience in Tooling and IT infrastructureü Strong understanding of enterprise IT architecture, and data migrationü Experience in system architecture, cloud, and project managementü Excellent problem-solving and analytical skillsü Strong communication, collaboration, and leadership abilitiesü Relevant certifications (e.g., AWAI, Gen AI, Tooling, Infrastructure Solutions Architect) are a plusü Knowledge of Operating System, Compute, Storage, backup, Active Directory, and security solutionsDesired Skills
ü Expertise in Tooling, IT infrastructure solutions (On-Premises / Cloud-Hosted).ü Proficiency in cloud computing technologies and architectures.ü Have done PoC and Demo in pastü Experience with cloud connectivity and network fundamentals.ü Proficiency in IT management and orchestration tools (Terraform, Ansible, CloudFormation).ü Strong understanding of cloud security and compliance (IAM, encryption, threat detection).ü Knowledge of backup and disaster recovery solutions for cloud and data centre environments.ü Familiarity with monitoring and performance management tools (Nagios, Zabbix, Prometheus).ü Understanding of software-defined networking (SDN) and network function virtualization (NFV).ü Experience with hybrid cloud environments and multi-cloud strategies.ü Knowledge of containerization and orchestration products (Docker, Kubernetes).ü Strong understanding of IT service management (ITSM) and ITIL processes.
